Description

Overview of Telesales Executive Training

Learn the golden rules to maintain strong relationships with customers and close deals over the phone by taking this Telesales Executive Training.

This Telesales Executive Training will teach you the telesales strategies to boost your sales. The course will introduce you to the skills and responsibilities expected of a telesales executive. Then, it will take you through the best practices for lead generation and sales presentation techniques to close more deals. From the easy-to-follow modules, you'll also learn how to make the perfect telesales pitch for your services and make a high volume of outbound calls to prospective customers. Finally, you'll explore the steps to handle demanding clients over the phone.

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Learning Outcomes

Learn how to make calls to potential clients to generate sales.

Understand how to deliver effective sales presentations

Learn the telemarketing techniques to achieve your sales target

Be able to maintain up-to-date and accurate records of customer interactions

Learn good telephone etiquette to make a positive impression on customers

Why Take This Course From John Academy?

Affordable, well-structured and high-quality e-learning study materials

Meticulously crafted engaging and informative tutorial videos and materials

Efficient exam systems for the assessment and instant result

Earn UK & internationally recognised accredited qualification

Easily access the course content on mobile, tablet, or desktop from anywhere, anytime

Excellent career advancement opportunities

Get 24/7 student support via email

Who Should Take this ï»¿Telesales Executive Training?

Whether you're an existing practitioner or an aspiring professional, this course is an ideal training opportunity. It will elevate your expertise and boost your CV with key skills and a recognised qualification attesting to your knowledge.

Are There Any Entry Requirements?

This Telesales Executive Training is available to all learners of all academic backgrounds. But learners should be aged 16 or over to undertake the qualification. And a good understanding of the English language, numeracy, and ICT will be helpful.

Certification

After completing and passing the Telesales Executive Training successfully, you will be able to obtain a Recognised Certificate of Achievement. Learners can obtain the certificate in hard copy at £14.99 or PDF format at £11.99.

Career Pathâ

The Telesales Executive Training provides essential skills that will make you more effective in your role. It would be beneficial for any related profession in the industry, such as:

Telemarketer

Customer Service Advisor

Telesales Agent

Telesales Executive

Telesales Representative

Module 01: Introduction to Telesales
	Introduction to Telesales	00:13:00
Module 02: Prospecting and Lead Generation
	Prospecting and Lead Generation	00:15:00
Module 03: Sales Techniques and Strategies
	Sales Techniques and Strategies	00:18:00
Module 04: Call Preparation
	Call Preparation	00:08:00
Module 05: Call Response
	Call Response	00:11:00
Module 06: Staging the Call
	Staging the Call	00:11:00
Module 07: Dealing with Difficult Situations
	Dealing with Difficult Situations	00:11:00
Module 08: Closing the Call
	Closing the Call	00:09:00
Module 09: Telephone Etiquette
	Telephone Etiquette	00:23:00
Module 10: Sales Metrics and Performance Managemen
	Sales Metrics and Performance Managemen	00:14:00
Certificate and Transcript
	Order Your Certificates and Transcripts	00:00:00

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Telesales Executive Training

By John Academy

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