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2433 Customer Service courses

Customer Service and Team Management Diploma

4.3(43)

By John Academy

Para quién es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interés en la pintura profesional Requisito de entrada: Este curso está disponible para todos los estudiantes, de todos los antecedentes académicos. Los estudiantes deben tener 16 años o más para realizar la calificación. Se requiere una buena comprensión del idioma inglés, aritmética y TIC para asistir a este curso. Evaluación: Este curso no implica ninguna prueba de MCQ. Los estudiantes deben responder las preguntas de asignación para completar el curso, las respuestas serán en forma de trabajo escrito en PDF o en Word. Los estudiantes pueden escribir las respuestas en su propio tiempo. Una vez que se envían las respuestas, el instructor verificará y evaluará el trabajo. Proceso de dar un título: Después de completar y aprobar el curso con éxito, podrá obtener un Certificado de Logro Acreditado. Los certificados pueden obtenerse en copia impresa a un costo de £ 39 o en formato PDF a un costo de £ 24. Por qué elegirnos? Materiales de estudio de e-learning accesibles, atractivos y de alta calidad; Videos tutoriales / materiales de los principales expertos de la industria; Estudia en una plataforma de aprendizaje en línea avanzada y fácil de usar; Sistemas de examen eficientes para la evaluación y el resultado instantáneo; La calificación acreditada reconocida internacionalmente y en el Reino Unido; Acceda al contenido del curso en dispositivos móviles, tabletas o computadoras desde cualquier lugar en cualquier momento; El beneficio de solicitar la tarjeta de descuento extra de NUS; Asistencia 24/7 por correo electrónico. Trayectoria profesional: Después de completar este curso, podrá desarrollar conocimientos y habilidades precisas con la confianza adecuada para enriquecerse y alegrar su carrera en el mercado laboral relevante. Atencion al Cliente Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Quiénes Somos y Qué Hacemos 00:30:00 Módulo Tres: Estableciendo tu Actitud 00:30:00 Módulo Cuatro: Identificando y Abordando las Necesidades de los Clientes 00:30:00 Módulo Cinco: Generando Negocios Reiterados 00:30:00 Módulo Seis: Atención al Cliente en Persona 00:20:00 Módulo Siete: Dar Atención al Cliente Por Teléfono 00:30:00 Módulo Ocho: Proveer Atención al Cliente de forma Electrónica 00:20:00 Módulo Nueve: Recuperando Clientes Difíciles 00:20:00 Módulo Diez: Entendiendo Cuándo Intensificar Las Acciones 00:20:00 Módulo Once: Diez Cosas Que Puedes Hacer Para Asombrar a Tus Clientes en Cada Ocasión 00:10:00 Módulo Doce: Cierre 00:05:00 Construccion y Gerencia de un Equipo Virtual Módulo Uno: Primeros Pasos 00:05:00 Módulo Dos: Armando su Equipo Virtual (I) 00:30:00 Módulo Tres: Armando su Equipo Virtual (II) 00:30:00 Módulo Cuatro: Reuniones del Equipo Virtual 00:30:00 Módulo Cinco: Comunicación (I) 00:20:00 Módulo Seis: Comunicación (II) 00:30:00 Módulo Siete: Mejorando la Confianza 00:30:00 Módulo Ocho: Problemas Culturales 00:30:00 Modulo Nueve: Tener Éxito con un Equipo Virtual 00:20:00 Módulo Diez: Lidiando con Gente que no Sabe Jugar en Equipo 00:30:00 Módulo Once: Eligiendo las Herramientas Adecuadas 00:20:00 Módulo Doce: Cierre 00:05:00 Evaluación Presente su tarea 00:00:00 Order Your Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Customer Service and Team Management Diploma
Delivered Online On Demand8 hours 50 minutes
£25

Legal Secretary and Minute Taking

4.7(160)

By Janets

Follow your dreams by enrolling on the Legal Secretary and Minute Taking course today and develop the experience, skills and knowledge you need to enhance your professional development. Legal Secretary and Minute Taking will help you arm yourself with the qualities you need to work towards your dream job. Study the Legal Secretary and Minute Taking training course online with Janets through our online learning platform and take the first steps towards a successful long-term career. The Legal Secretary and Minute Taking course will allow you to enhance your CV, impress potential employers, and stand out from the crowd.  This Legal Secretary and Minute Taking course consists of a number of easy to digest, in-depth modules, designed to provide you with a detailed, expert level of knowledge. Study the Legal Secretary and Minute Taking course through a mixture of instructional video lessons and online study materials. Receive online tutor support as you study the Legal Secretary and Minute Taking course, to ensure you are supported every step of the way. Get a digital certificate as proof of your Legal Secretary and Minute Taking course completion. Janets is one of the top online training course providers in the UK, and we want to make education accessible to everyone! Learn the essential skills you need to succeed and build a better future for yourself with the Legal Secretary and Minute Taking course. The Legal Secretary and Minute Taking course is designed by industry experts and is tailored to help you learn new skills with ease.  The Legal Secretary and Minute Taking is incredibly great value and allows you to study at your own pace. With full course access for one year, you can complete the Legal Secretary and Minute Taking when it suits you. Access the Legal Secretary and Minute Taking course modules from any internet-enabled device, including computers, tablets, and smartphones. The Legal Secretary and Minute Taking course is designed to increase your employability and equip you with everything you need to be a success. Enrol on the Legal Secretary and Minute Taking now and start learning instantly! What You Get Out Of Studying Legal Secretary and Minute Taking With Janets: Receive a digital Certificate upon successful completion of the Legal Secretary and Minute Taking course Get taught by experienced, professional instructors Study at a time and pace that suits your learning style Get instant feedback on assessments 24/7 help and advice via email or live chat Get full tutor support on weekdays (Monday to Friday) Description The Legal Secretary and Minute Taking training course is delivered through Janets' online learning platform. Access the Legal Secretary and Minute Taking content from any internet-enabled device whenever or wherever you want to. The Legal Secretary and Minute Taking course has no formal teaching deadlines, meaning you are free to complete the course at your own pace. Method of Assessment  To successfully complete the Legal Secretary and Minute Taking course, students will have to take an automated multiple-choice exam. This exam will be online and you will need to score 60% or above to pass the Legal Secretary and Minute Taking course. After successfully passing the Legal Secretary and Minute Taking course exam, you will be able to apply for a CPD-accredited certificate as proof of your Legal Secretary and Minute Taking qualification. Certification All students who successfully complete the Legal Secretary and Minute Taking course can instantly download their digital certificate. You can also purchase a hard copy of the Legal Secretary and Minute Taking course certificate, which will be delivered by post for £9.99. Who Is This Course For: The Legal Secretary and Minute Taking is ideal for those who already work in this sector or are an aspiring professional. This Legal Secretary and Minute Taking course is designed to enhance your expertise and boost your CV. Learn key skills and gain a professional qualification to prove your newly-acquired knowledge. Requirements: The Legal Secretary and Minute Taking is open to all students and has no formal entry requirements. To study the Legal Secretary and Minute Taking course, all your need is a passion for learning, a good understanding of English, numeracy, and IT skills. You must also be over the age of 16. Career Path: The Legal Secretary and Minute Taking is ideal for anyone who wants to pursue their dream career in a relevant industry. Learn the skills you need to boost your CV and go after the job you want. Complete the Legal Secretary and Minute Taking and gain an industry-recognised qualification that will help you excel in finding your ideal job. Course Content Legal Secretary Introduction to Legal Secretary 00:15:00 Role of Legal Secretaries 00:15:00 General Duties and Day-to-Day Operations of a Legal Secretary 00:30:00 Record Keeping 00:30:00 Legal Writing Skills & Proofreading 00:15:00 Research Skills You Need to Know 00:30:00 Transcription, Editing & Correspondence to Judges 00:30:00 Legal System of UK 00:15:00 UK Court System 00:30:00 Meeting Management & Minute Taking Meeting Management 00:15:00 The Role of a Minute-Taker 00:15:00 The Skills of a Minute-Taker 00:30:00 Meeting Agreements 00:15:00 Minute Styles 00:30:00 What Do I Record? 00:30:00 Techniques for Preparing Minutes 00:30:00 Taking Minutes in an Interactive Meeting 00:15:00 The Minute Book 00:15:00 What to include/what to ignore 00:30:00 Motions and Resolutions 00:00:00 Method of recording minutes 00:30:00 Reasons for Meeting 00:30:00 What is a decision? 00:15:00 Minute Taking tips 00:30:00 Other Secretarial Roles and Responsibilities Working with Your Manager 01:00:00 Administrative Soft Skills 01:00:00 Effective Time Management 01:00:00 Tools of the Trade 01:00:00 Being an Effective Gatekeeper 00:15:00 Organizational Skills 00:15:00 Confidentiality Guidelines 00:15:00 Special Tasks 00:15:00 Customer Service Role Introduction To Customer Service 00:15:00 The Power of Positive Thinking in Customer Service 00:30:00 Types of Difficult Customers and How to Help them 01:00:00 How to Deal with Difficult Customers 00:30:00 Telephone Etiquette Aspects of Phone Etiquette 01:00:00 Using Proper Phone Language 01:00:00 Eliminate Phone Distractions 01:00:00 Inbound Calls 01:00:00 Outbound Calls 01:00:00 Handling Rude or Angry Callers 01:00:00 Handling Interoffice Calls 01:00:00 Methods of Training Employees 01:00:00 Correcting Poor Telephone Etiquette 01:00:00 Organizing Work Using MS Word Opening 01:00:00 Working with the Interface 01:00:00 Your First Document 01:00:00 Basic Editing Tasks 01:00:00 Basic Formatting Tasks 01:00:00 Formatting Paragraphs 01:00:00 Advanced Formatting Tasks 01:00:00 Working with Styles 01:00:00 Formatting the Page 01:00:00 Sharing Your Document 01:00:00 Proof Reading Introduction to Proofreading 00:15:00 What does a Proofreader do? 00:15:00 Proofreading 00:15:00 Proofreading Symbols 00:15:00 Proofreading on Paper & Screen 00:15:00 Strategies to Check for Specific Errors 00:15:00 Editing & Proofreading Strategies 00:15:00 Proofreading an Essay 00:15:00 Mock Exam Mock Exam- Legal Secretary and Minute Taking 00:30:00 Final Exam Final Exam- Legal Secretary and Minute Taking 00:30:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Legal Secretary and Minute Taking
Delivered Online On Demand38 hours
£25

Travel & Tourism

5.0(10)

By Apex Learning

Overview This comprehensive course on Travel & Tourism will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Travel & Tourism comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? After successfully completing the course you will be able to order your certificate, these are included in the price. Who is This course for? There is no experience or previous qualifications required for enrolment on this Travel & Tourism. It is available to all students, of all academic backgrounds. Requirements Our Travel & Tourism is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 14 lectures • 03:24:00 total length •Module 1: Introduction to Travel and Tourism: 00:12:00 •Module 2: Tourism Products and Services: 00:14:00 •Module 3: Tour Operating and Travel Retailing: 00:14:00 •Module 4: Marketing in Travel and Tourism: 00:11:00 •Module 5: Developing Communication Skills: 00:13:00 •Module 6: Customer Service and Satisfaction: 00:09:00 •Module 7: Crisis and Visitor Attraction Management: 00:18:00 •Module 8: Transport Management Procedure: 00:14:00 •Module 9: Tourism in the New Normal World/ Post COVID Travel Destinations: 00:20:00 •Module 10: Sustainable Tourism: 00:09:00 •Module 11: Public Awareness Campaigns: 00:11:00 •Module 12: Brexit and its Impact on Tourism Industry: 00:26:00 •Module 13: Travel and Tourism Issues to Contend with: 00:18:00 •Module 14: Human Resource Management in Travel Industry: 00:15:00

Travel & Tourism
Delivered Online On Demand3 hours 24 minutes
£12

Freelancers

5.0(10)

By Apex Learning

Overview This comprehensive course on Freelancers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Freelancers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Freelancers. It is available to all students, of all academic backgrounds. Requirements Our Freelancers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 12 sections • 12 lectures • 08:30:00 total length •Introduction to Brand Management: 00:50:00 •Introduction to Time Management: 00:45:00 •Introduction to Entrepreneurship & Financial Independence: 00:45:00 •Introduction to Emotional Intelligence: 00:45:00 •Introduction to Social Media Marketing: 00:30:00 •Introduction to Sales & Negotiations: 01:00:00 •Introduction to Business Formation & Management: 00:40:00 •Introduction to Principles of Marketing: 00:45:00 •Introduction to Principles of Accounting: 00:45:00 •Customer Service Relations: 00:35:00 •Critical/Creative Thinking: 00:40:00 •Problem Design & Solving: 00:30:00

Freelancers
Delivered Online On Demand8 hours 30 minutes
£12

Logistic Management

5.0(10)

By Apex Learning

Overview This comprehensive course on Logistic Management will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Logistic Management comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Logistic Management. It is available to all students, of all academic backgrounds. Requirements Our Logistic Management is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 15 sections • 15 lectures • 18:28:00 total length •Introduction to Logistic Management: 00:29:00 •Planning Framework for Logistics: 00:32:00 •Supply Chain Management: 00:21:00 •Logistics Management and Organisation: 00:27:00 •Sourcing, Purchasing, and Procurement: 00:28:00 •Channels of Distribution: 00:31:00 •Supplier Relationship Management: 00:23:00 •Inventory Planning and Management: 00:39:00 •Principles of Warehousing: 00:26:00 •Transport Management: 00:41:00 •Negotiation Techniques: 00:18:00 •Customer Service and Logistics: 00:33:00 •Mock Exam - Logistic Management: 00:20:00 •Final Exam - Logistic Management: 00:20:00 •Assignment - Logistic Management: 2 days, 12 hours

Logistic Management
Delivered Online On Demand18 hours 28 minutes
£12

Receptionist

5.0(10)

By Apex Learning

Overview This comprehensive course on Receptionist will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Receptionist comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Receptionist. It is available to all students, of all academic backgrounds. Requirements Our Receptionist is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 16 sections • 15 lectures • 06:34:00 total length •Introduction to Reception and Receptionist: 00:26:00 •Business Telephone Skills: 00:19:00 •Representing Your Boss and Company: 00:34:00 •Mail Services and Shipping: 00:25:00 •Travel Arrangements: 00:24:00 •Organising Meeting and Conferences: 00:24:00 •Time Management: 00:35:00 •Record Keeping and Filing Systems: 00:28:00 •Business Writing Skills: 00:40:00 •Organisational Skills: 00:25:00 •Communication Skills: 00:25:00 •Customer Service: 00:16:00 •Effective Planning and Scheduling: 00:46:00 •Invoicing/Petty Cash: 00:27:00 •Assignment - Receptionist: 00:00:00

Receptionist
Delivered Online On Demand6 hours 34 minutes
£12

Receptionist Skills 2021

By The Teachers Training

Refine your receptionist skills with our specialized 'Receptionist Skills 2021 Course'. Stay updated with the latest techniques and strategies to excel in managing front desk operations, handling inquiries, and providing exceptional customer service. Whether you're a seasoned receptionist or new to the role, this course equips you with the essential skills needed to thrive in today's dynamic workplace. Enroll now to enhance your professionalism and make a lasting impression on visitors and clients.

Receptionist Skills 2021
Delivered Online On Demand7 hours
£15

Blogging: Fashion and Lifestyle - CPD Certified

4.7(26)

By Academy for Health and Fitness

24 Hours Left! Don't Let Year-End Deals Slip Away - Enrol Now! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Blogging: Fashion and Lifestyle and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Bundle designed by professionals. This bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, expert assistance, and a FREE courses assessment. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This Bundle Package includes: Course 01: Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 10 Additional CPDQS Accredited Premium Courses - Course 01: Blogging Fundamentals Course 02: Creative Writing Course 03: Newspaper Journalism Course 04: Content Management Strategy Course 05: Proofreading & Copyediting - CPD Accredited Course 06: Touch Typing Masterclass Course 07: Modern Copywriting Techniques Course 08: Revamp Your Closet Course 09: Social Media Marketing Strategy Course 10: Diploma in Creative Problem Solving Success becomes a lot simpler with this bundle package, which allows you to monetise your skills. This bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named Fashion and Lifestyle Blogging, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your speed while still gaining an endorsed certificate. You'll get an unrivaled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Blogging: Fashion and Lifestyle package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials of Blogging: Fashion and Lifestyle are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Blogging: Fashion and Lifestyle Bundle Course? Upon successful completion of the bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Blogging: Fashion and Lifestyle Bundle & take a step toward a brighter future! *** Course Curriculum *** Course 1: Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 Module 1: Introduction to Blogging Blog Fashion and Lifestyle Blogs Why Start Blogging? Daily Life Module 2: Target Audience Blog Target Audience Finding Blog Target Audience Creating Target Audience Persona Module 3: Getting Started Choosing a Platform Choosing a Name Design Layout Domain & Hosting Costing Module 4: Writing for Bloggers Writing Blogs Scheduling Adding Hyperlinks Final Thoughts Module 5: Content Development Writing Your First Post Engagement Conformity & Originality Planning & Scheduling Content Calendars Module 6: Photography & Imagery Imagery Cameras Shooting Your Photos Editing Storing & Sharing Photos Module 7: Staying Social Importance of Staying Social The Platforms Do's & Don'ts Writing Your Social Bio Social Media Strategies Traffic & Social Media Platform Trend Module 8: Working with Brands First Steps Keeping it Professional Making the Right Impression Ways of Working with Brands Getting the Most Out of a Brand Relationship Module 9: Networking Your Brand Blogger Meet-ups Connecting in the Blogosphere Social Media Shout Out/Mention Important Growth for Your Blog Module 10: Monetising Your Blog Affiliate Marketing Pay-Per-Click Advertising Adding Brands to Your Site Sponsorship Modelling Becoming a Full-Time Blogger Financial responsibility Module 11: Building a Brand Brand Story Branding Yourself Becoming Business Minded Timing Consistency is key Module 12: Growing as a Blogger Educating Ownself Pay for Traffic Manage your Subscriptions Setting Goals & Moving Forward Course 2: Blogging Fundamentals Week 1 - Introduction to Building a Blog Week 2 - Organization & Mindset Week 3 - Building Out the Core Structure of Your Blog Week 4 - Leveraging Interviews for Success Course 3: Creative Writing Module 1: Introduction Module 2: The Development of Creative Writing Module 3: Novel Writing Module 4: Writing Non-Fiction Module 5: Creating Fictional Characters Module 6: Writing Realistic Dialogue Module 7: Writing Horrors, Thriller & Murder Stories Module 8: Writing for Children Module 9: Writing Poetry Module 10: Proposal Writing Module 11: Critical Thinking Module 12: Business Writing Module 13: Other Writings Module 14: Editing, Evaluating & Getting Published Course 4: Newspaper Journalism Module 1: Introduction Module 2: History & Development of Newspaper Journalism Module 3: Interviewing for Newspaper Journalism Module 4: News Writing Module 5: News Production Module 6: News Reporting Module 7: Writing Skills for Newspaper Journalists Module 8: Newspaper Journalism law Module 9: Court Reporting Module 10: Journalism Ethics Module 11: Niche Journalism Module 12: Tips on Writing a Good Feature Story Module 13: Health & Safety for Journalists Course 5: Content Management Strategy Module 1: Introduction Module 2: CMS Module 3: Basics of Content Management Systems Module 4: Content Strategy Module 5: Content Marketing Module 6: Content Marketing Tools & Tactics Module 7: Content Marketing Strategy Course 6: Proofreading & Copyediting Module 1: Proofreading Basics Module 2: Applying the Style Guide Module 3: Spelling & Grammar Module 4: Proofreading on Paper Module 5: Proofreading On-Screen Module 6: Copy-Editing Basics Module 7: The Use of Language Module 8: Checking Accuracy & Facts Module 9: The Beginning & The End Module 10: Legal Checks Module 11: Finding Work & Developing Your Career Course 7: Touch Typing Masterclass Introduction How to Set up Your Computer How to type the letters F & J How to type the letters D & K How to type the letters S & L How to type the letter A &; (semicolon) How to type the letters E & I How to type the letters R & U How to type the letters T & O How to type CAPITAL letters How to type the letter C &, (Comma) How to type the letters G & H How to type the letters N & V How to type the letters W & M How to type the letters Q & P How to type the letters B & Y How to type the letters Z & X How to type Colon & Semicolon, Full Stop & Comma How to type Question Mark & Exclamation Mark, Dash, Parentheses & Quotation Marks Course 8: Modern Copywriting Techniques Screenwriting Copywriting Course 9: Revamp Your Closet Module 1: An Overview Module 2: Organisation of Closet Module 3: Renovation of Closet Module 4: Building & Improvement of Closet Module 5: Maximising, Budgeting & Trading of Closet Module 6: Professional & Business Aspects of Closet Organising Course 10: Social Media Marketing Strategy The Rise of Social Media Conducting Market Analysis Auditing Social Media Setting Goals & Selecting Platforms Creating the Social Media Policy Integrating Marketing Strategies Developing Effective Content Understanding the Popular Platforms Launching Successful Campaigns Managing the Community Providing Customer Service Measuring, Analyzing & Reporting The Social Media Strategist Career Course 11: Diploma in Creative Problem Solving Module 1: Problem Solving Method Module 2: Information Gathering Module 3: Problem Definition Module 4: Preparing for Brainstorming Module 5&6: Generating Solutions (I)&(II) Module 7: Analyzing Solutions Module 8: Selecting a Solution Module 9: Planning Your Next Steps Module 10: Recording Lessons Learned How is the Blogging: Fashion and Lifestyle Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation & accreditation for learners easier. After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analyzed, & the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the exams. Who is this course for? Is This Bundle Right for You? The Blogging: Fashion and Lifestyle package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the package and expand your professional skillset! Requirements The Blogging: Fashion and Lifestyle Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the bundle package at your own speed. Career path Studying the bundle is intended to assist you in obtaining the job of your dreams, or even the long-awaited promotion. With the support and guidance of our package, you will learn the important skills and knowledge you need to succeed in your professional life. Certificates CPD Accredited Certificate Digital certificate - Included Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS. Also, the certificates are recognised throughout the UK and internationally. CPD Accredited Certificate Hard copy certificate - Included International students are subject to a £10 delivery fee for their orders, based on their location. Diploma in Fashion and Lifestyle Blogger Training at QLS Level 5 Hard copy certificate - Included

Blogging: Fashion and Lifestyle - CPD Certified
Delivered Online On Demand3 weeks
£139

Logistics Management

5.0(10)

By Apex Learning

Get Hard Copy + PDF Certificates + Transcript + Student ID Card worth £160 as a Gift - Enrol Now Uplift your career as a successful logistics manager and manage the productivity of warehouse and distribution centres with this Logistics Management course. This intensive Logistics Management course explores the evolution of the supply chain, supply chain structure and warehouse inventory. Throughout this Logistics Management Bundle, you will step into the shoes of a supply chain manager, developing essential logistics skills along the way. You will learn how to identify and manage risks in the supply chain, evaluate employees and ensure health and safety in the workplace at all times. This Logistics Management course also introduces Lean methodology and the principles of Lean business for process improvement. Key topics include monitoring the flow of goods, warehousing and stock control. Along with this Logistics Management course, you will get 10 Additional Career development courses, an original hardcopy certificate, transcript and a student ID card, which will allow you to get discounts on things like music, food, travel and clothes etc. Courses are included with this Diploma in Logistics Management Bundle: Course 1: Logistic Management Course 2: Freight Consultant Training Course 3: Logistics of Crude Oil and Petroleum Products Course 4: Purchasing & Procurement Course - Level 3 Course 5: Cost Control Process and Management Course 6: Risk Management Course 7: Warehouse Safety Course 8: Working Effectively Across Cultures Course 9: Effective Communication Skills Diploma Course 10: First Aid Training Course 11: Time Management Quickly gain the ability to manage the resources and stock in your business and boost your career potential in your chosen field. This course will train you in the most efficient ways that you can control essential materials and negotiate successfully with vendors. Diploma in Logistics Management has been rated and reviewed highly by our learners and professionals alike. We have a passion for teaching, and it shows. Highlights of The Logistics Management Training: Familiarise with the day-to-day duties of a supply chain manager Understand the evolution of the supply chain concept Develop your understanding of the supply chain structure Be able to identify and manage risks in the supply chain Discover a wide range of sustainable supply chain strategies Gain an understanding of Lean methodology & the principles of Lean business Familiarise with the tools required for process improvement Sharpen your logical thinking, planning and organisational skills and much more... So enrol now in this Logistics Management Bundle to advance your career! Course Curriculum Course 1: Logistic Management Introduction Planning Framework for Logistics Logistics Management and Organisation Sourcing, Purchasing, and Procurement Channels of Distribution Inventory Planning and Management Principles of Warehousing Negotiation Techniques Customer Service and Logistics And Much More... How will I get my Certificate? After successfully completing the course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement. PDF Certificate: Free (Previously it was £10 * 11 = £110) Hard Copy Certificate: Free (For The Title Course) P.S. The delivery inside the U.K. is Free. International students have to pay a £3.99 postal charge. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Logistics management bundle. Requirements This Logistics management course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included

Logistics Management
Delivered Online On Demand
£45

Barista Professional Course

3.5(2)

By Elearncollege

Description Barista Professional Diploma  Introducing the Barista Professional Diploma, an online course designed to transform coffee enthusiasts into skilled professionals. This comprehensive programme covers everything from espresso making and milk frothing to the science of extraction and serving techniques. With a focus on practical, real-world knowledge and skills, the Barista Professional Diploma provides an unparalleled education in the art of coffee making.  The course begins with an in-depth introduction to the world of coffee, exploring its history, cultivation, and the myriad of flavours and aromas that make it such a beloved beverage. Participants will gain a solid foundation in coffee knowledge that will serve them well throughout their journey as a barista.  In the Espresso module, learners will delve into the heart of coffee making, mastering the techniques and equipment needed to create the perfect shot. The Barista Professional Diploma ensures that students understand the intricacies of espresso, including grind size, tamping pressure, and extraction time, all of which contribute to the ultimate taste and quality of the coffee.  To further enhance their espresso skills, participants will explore the Science of Percolation and Extraction. This module demystifies the complex chemistry behind coffee extraction, enabling students to make informed decisions about brewing methods and coffee recipes. With a solid grasp of these scientific principles, baristas can consistently produce outstanding coffee that delights customers and keeps them coming back for more.  Milk is another essential component of many popular coffee beverages, and the Barista Professional Diploma covers the techniques needed to froth and steam milk to perfection. Students will learn the secrets to creating silky, velvety microfoam, which is the key to crafting exceptional cappuccinos, lattes, and other milk-based drinks.  The Barista Systems module provides a comprehensive overview of the equipment and tools that modern baristas need to excel in their craft. From grinders and espresso machines to scales and timers, learners will become proficient in using these essential tools, ensuring consistently excellent coffee with every brew.  Drip Coffee and French Press Coffee are two popular brewing methods that the Barista Professional Diploma explores in detail. Students will learn the nuances of each technique, empowering them to confidently prepare a wide range of coffee beverages to suit any customer's preferences.  Water is often overlooked in the coffee-making process, but the Barista Professional Diploma recognises its importance. This module covers the chemistry of water and its impact on the flavour of coffee, teaching students how to adjust water quality to achieve the best possible brew.  Tea, another beloved beverage, also finds its place in the Barista Professional Diploma. Participants will gain an understanding of different tea varieties and their unique characteristics, as well as the correct brewing techniques to extract the optimal flavour from each type.  The Serving module ensures that students learn not only how to make exceptional coffee and tea but also how to present and serve them with finesse. This includes essential skills such as latte art, customer service, and maintaining a clean and efficient workspace.  In conclusion, the Barista Professional Diploma is an all-encompassing online course that equips aspiring baristas with the knowledge and skills necessary to excel in their chosen profession. With a strong focus on practical, hands-on learning, students will be well-prepared to embark on a successful career in the coffee industry. Enrol now and start mastering the craft of coffee making today!  What you will learn  1:Introduction  2:Espresso  3:Science of Percolation and Extraction  4:Milk  5:Barista Systems  6:Drip Coffee  7:French Press Coffee  8:Water  9:Tea  10:Serving  Course Outcomes After completing the course, you will receive a diploma certificate and an academic transcript from Elearn college. Assessment Each unit concludes with a multiple-choice examination. This exercise will help you recall the major aspects covered in the unit and help you ensure that you have not missed anything important in the unit. The results are readily available, which will help you see your mistakes and look at the topic once again. If the result is satisfactory, it is a green light for you to proceed to the next chapter. Accreditation Elearn College is a registered Ed-tech company under the UK Register of Learning( Ref No:10062668). After completing a course, you will be able to download the certificate and the transcript of the course from the website. For the learners who require a hard copy of the certificate and transcript, we will post it for them for an additional charge.

Barista Professional Course
Delivered Online On Demand9 days
£99