2590 Customer Service courses

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! This Certificate in Concierge at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Are you looking to improve your current abilities or make a career move? If yes, our unique Concierge at QLS Level 3 course might help you get there! It is an expertly designed course which ensures you learn everything about the topic thoroughly. Expand your expertise with high-quality training from the Concierge at QLS Level 3 course. Due to Concierge at QLS Level 3's massive demand in the competitive market, you can use our comprehensive course as a weapon to strengthen your knowledge and boost your career development. Learn Concierge at QLS Level 3 from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career. The Concierge at QLS Level 3 course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Concierge at QLS Level 3 course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this Concierge at QLS Level 3 course. This Concierge at QLS Level 3 training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer This Concierge at QLS Level 3 Course? Opportunity to earn a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS which is completely free. Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Concierge at QLS Level 3 course: Module 01: Understanding the Service Module 02: Types of Concierge Services Module 03: Necessary Skills for Any Concierge Module 04: Principles for a Concierge Service Business Module 05: Delivering Customer Service Module 06: Concierge Work Environment and Etiquettes Module 07: Emergency Measures for a Hotel Concierge Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Certificate in Concierge at QLS Level 3 exams. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Concierge at QLS Level 3 course is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements Concierge at QLS Level 3 No prior background or expertise is required. Career path The Concierge at QLS Level 3 course will boost your CV and aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Certificate in Concierge at QLS Level 3 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Concierge at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme andalso you can order CPDQSAccredited Certificate that is recognised all over the UK and also internationally. The certificates will be home-delivered, completely free of cost. CPDQS Accredited Certificate Digital certificate - Included

Stepping into the world of administration requires more than just a tidy desk and a steady hand on the keyboard. This Admin Support Assistant Diploma has been thoughtfully arranged to help learners understand the structure, flow, and expectations of modern office support roles. From managing schedules to handling internal communications with finesse, the course offers well-organised knowledge ideal for building confidence in remote or digital work environments. Whether you're looking to sharpen your organisational toolkit or simply want to gain insight into how administrative operations run behind the scenes, this CPD-accredited course provides the know-how in a flexible, online setting. Learn at your pace, on your schedule, with no unnecessary fluff—just solid, reliable information that makes sense and delivers value. Simple, smart, and structured to fit neatly into your routine. Additionally, you get: Free exam Free assessment Free certificate Free Tutor support Hurry up and enrol, before the offer expires! Course Curriculum: Module 01: Introduction to Admin Support Assistant Module 02: Business Telephone Skills Module 03: Representing Your Boss and Company Module 04: Business Etiquette Module 05: Mail Services and Shipping Module 06: Travel Arrangements Module 07: Organising Meeting and Conferences Module 08: Diary Management and Note taking Module 09: Time Management Module 10: Record Keeping and Filing Systems Module 11: Business Writing Skills Module 12: Organisational Skills Module 13: Communication Skills Module 14: Customer Service Module 15: Effective Planning and Scheduling Module 16: Invoicing/Petty Cash Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. CPD 10 CPD hours / points Accredited by The CPD Certification Service Who is this course for? The Admin Support Assistant Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Admin Support Assistant Diploma - CPD Accredited training.

Tired of searching and accumulating all the relevant courses for this specific field? It takes a substantial amount of your time and, more importantly, costs you a fortune! Well, we have just come up with the ultimate solution for you by giving this all-inclusive Health and Social Care: Autism, Mental Health & Medical Law mega bundle. This 40 courses mega bundle keeps you up-to-date in this field and takes you one step ahead of others. Keeping in mind the latest advancements in this ever-emerging sector, the Health and Social Care: Autism, Mental Health & Medical Law bundle covers all the state-of-the-art tools and techniques required to become a competent worker in this area. You will encounter specific courses relevant to the sector. We take you from the most introductory fundamentals to advance knowledge in a step-by-step manner. In addition, the Health and Social Care: Autism, Mental Health & Medical Law bundle also consists of courses related to some soft skills that you will need to succeed in any industry or job sector. This Health and Social Care: Autism, Mental Health & Medical Law Bundle consists of the following premium courses: Course 01: Health and Social Care Course 02: Public Health Course 03: Care Planning and Record Keeping Course 04: Diabetes Awareness Course 05: Dyslexia Awareness Course 06: Maternity Care Assistant Course 07: Foster Care Training Course Course 08: End of Life Care Nursing Course 09: Basic Life Support and First Aid Course 10: Understanding Autism Level 3 Course 11: Drug and Alcohol Awareness Course 12: Psychotherapy and Rehabilitation Counselling Course 13: Mental Health Nursing Course 14: Medical Law Course 15: Safe Handling of Medicines Course 16: Infection Prevention & Control: Health & Safety Consultant Course 17: Epidemic and Pandemic Disease Awareness Course 18: Personal Hygiene Course Course 19: Health and Safety Level 2 Course 20: Basic First Aid Course 21: Bipolar Disorder Course 22: Anaesthetist Training Course 23: Paediatric Care Course 24: Medical Jargon Course 25: Epilepsy Awareness Course 26: Dementia Awareness Course 27: Immunity Boosting Food Course 28: Phlebotomist Training Course 29: Patient Customer Service Course 30: Medical Secretary Moreover, this bundles include 10 career-focused courses: Course 01: Career Development Plan Fundamentals Course 02: CV Writing and Job Searching Course 03: Interview Skills: Ace the Interview Course 04: Video Job Interview for Job Seekers Course 05: Create a Professional LinkedIn Profile Course 06: Business English Perfection Course Course 07: Networking Skills for Personal Success Course 08: Boost Your Confidence and Self-Esteem Course 09: Public Speaking Training Course 10: Learn to Fight Procrastination Our cutting-edge learning package offers top-notch digital aid and first-rate tutor support. You will acquire the crucial hard and soft skills needed for career advancement because this bundle has been thoroughly examined and is career-friendly. So don't overthink! Enrol today. Learning Outcomes This unique Health and Social Care: Autism, Mental Health & Medical Law mega bundle will help you to- Quench your thirst for knowledge Be up-to-date about the latest advancements Achieve your dream career goal in this sector Know the applicable rules and regulations needed for a professional in this area Acquire some valuable knowledge related to Health and Social Care: Autism, Mental Health & Medical Law to uplift your morale The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. Certificate: PDF Certificate: Free for all 40 courses Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 400 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Health and Social Care: Autism, Mental Health & Medical Law bundle is designed to assist anyone with a curious mind, anyone looking to boost their CVs or individuals looking to upgrade their career to the next level can also benefit from the learning materials. Requirements The courses in this bundle has been designed to be fully compatible with tablets and smartphones. Career path This Health and Social Care: Autism, Mental Health & Medical Law bundle will give you an edge over other competitors and will open the doors for you to a plethora of career opportunities. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Health and Social Care) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This course is your gateway to understanding the complexities of the private security sector, equipping you with the knowledge and skills necessary to excel in various security roles. From security guarding and surveillance to risk assessment and conflict resolution, this course covers a wide range of topics essential to succeed in the industry. This course at a glance Define the private security industry and its benefits Outline the three main ways in which private security can be provided Understand the Security Industry Authority (SIA) licensing procedure Recognise the norms of conduct expected of private security staff Know what security roles are available in the UK Identify the Data Protection and Human Rights Act's key principles Understand how the private security companies can work closely with private and community crime reduction initiatives Demonstrate the laws relating to the private security industry Recognise various workplace security threats and know how to avoid them Learn to take the necessary actions in the event of a fire Adhere to health and safety best practices and understand the duty of care Learn to offer the best customer service in terms of effective communication Working Within the Private Security Industry Course Overview Security services are one of the greatest single industries in the UK, with regional and local security corporations hiring and employing thousands of security guards. The Security Industry Authority Licensing mandates that anybody working in the private security profession must be appropriately trained and certified for the job. An effective security regime contributes to the economy of the country by assisting in the prevention and detection of crimes, emergency response and other potentially illegal actions, as well as providing expertise in the monitoring and response to safety issues. This Working Within the Private Security Industry Course will give you an overview of the private security sector and the services it provides. It covers the industry's regulatory body, the required norms of behaviour from security operatives, and the legislation as it applies to the industry. It delves into health and safety issues, the concept of duty of care, and a variety of emergency situations in which security personnel may find themselves. The course also covers communication skills, including how to use the phonetic alphabet and guidelines for an effective radio conversation. This course is for ambitious professionals who want to jumpstart their careers with an accredited degree and obtain the skills and information they need to thrive in this field, as well as those who are already working in this field and want to expand their expertise. Upon successful completion of this Working Within the Private Security Industry Course, you will be able to learn the core abilities and traits required to become a qualified security operator. Who should take this course? This Working Within the Private Security Industry Course is suitable for: Security Guards Private Security Officers Close Protection Officers Aspiring Security staff Although this course is primarily aimed at anyone working in the Private Security Industry, it is also relevant to a broad range of audiences, including anybody interested in learning more about the role and responsibilities of a security professional. Entry Requirements There are no academic entry requirements for this Working Within the Private Security Industry Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Working Within the Private Security Industry Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Working in the Private Security Industry Module 2: Civil and Criminal Law Module 3: Health and Safety Module 4: Fire Procedures Module 5: Emergencies Module 6: Communication Skills and Customer Service Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 Overview This course is your gateway to understanding the complexities of the private security sector, equipping you with the knowledge and skills necessary to excel in various security roles. From security guarding and surveillance to risk assessment and conflict resolution, this course covers a wide range of topics essential to succeed in the industry. This course at a glance Define the private security industry and its benefits Outline the three main ways in which private security can be provided Understand the Security Industry Authority (SIA) licensing procedure Recognise the norms of conduct expected of private security staff Know what security roles are available in the UK Identify the Data Protection and Human Rights Act's key principles Understand how the private security companies can work closely with private and community crime reduction initiatives Demonstrate the laws relating to the private security industry Recognise various workplace security threats and know how to avoid them Learn to take the necessary actions in the event of a fire Adhere to health and safety best practices and understand the duty of care Learn to offer the best customer service in terms of effective communication Working Within the Private Security Industry Course Overview Security services are one of the greatest single industries in the UK, with regional and local security corporations hiring and employing thousands of security guards. The Security Industry Authority Licensing mandates that anybody working in the private security profession must be appropriately trained and certified for the job. An effective security regime contributes to the economy of the country by assisting in the prevention and detection of crimes, emergency response and other potentially illegal actions, as well as providing expertise in the monitoring and response to safety issues. This Working Within the Private Security Industry Course will give you an overview of the private security sector and the services it provides. It covers the industry's regulatory body, the required norms of behaviour from security operatives, and the legislation as it applies to the industry. It delves into health and safety issues, the concept of duty of care, and a variety of emergency situations in which security personnel may find themselves. The course also covers communication skills, including how to use the phonetic alphabet and guidelines for an effective radio conversation. This course is for ambitious professionals who want to jumpstart their careers with an accredited degree and obtain the skills and information they need to thrive in this field, as well as those who are already working in this field and want to expand their expertise. Upon successful completion of this Working Within the Private Security Industry Course, you will be able to learn the core abilities and traits required to become a qualified security operator. Who should take this course? This Working Within the Private Security Industry Course is suitable for: Security Guards Private Security Officers Close Protection Officers Aspiring Security staff Although this course is primarily aimed at anyone working in the Private Security Industry, it is also relevant to a broad range of audiences, including anybody interested in learning more about the role and responsibilities of a security professional. Entry Requirements There are no academic entry requirements for this Working Within the Private Security Industry Course Online course, and it is open to students of all academic backgrounds. However, you are required to have a laptop/desktop/tablet or smartphone and a good internet connection. Assessment Method This Working Within the Private Security Industry Course assesses learners through multiple-choice questions (MCQs). Upon successful completion of each module, learners must answer MCQs to step into the next module. Through the MCQs, it is measured how much a learner could grasp from each section. In the assessment pass mark is 75%. Course Curriculum Module 1: Working in the Private Security Industry Module 2: Civil and Criminal Law Module 3: Health and Safety Module 4: Fire Procedures Module 5: Emergencies Module 6: Communication Skills and Customer Service Recognised Accreditation CPD Certification Service This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Many organisations look for employees with CPD requirements, which means, that by doing this course, you would be a potential candidate in your respective field. Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQ Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org Course Fee £25 £60 58% OFF 👉 CPD UK Accredited PDF Certificate Included 4 interest-free payments of £6.25 Working Within the Private Security Industry Course Online quantity ENROL NOW Duration: * Hours Instant Access Get In Touch Today Live CHAT WITH US CALL ON - 0300 124 5585 Certificate of Achievement Valuable Certification On completion of the course, you will be eligible to download CPD accredited free electronic certificate instantly. There is a minimal shipping charge applicable to get the hardcopy course completion certificate which is: Shipment Inside the UK = £5.99 International Shipment = £16.99 FAQs Is CPD a recognised qualification in the UK? CPD is globally recognised by employers, professional organisations and academic intuitions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. CPD-certified certificates are accepted by thousands of professional bodies and government regulators here in the UK and around the world. Are QLS courses recognised? Although QLS courses are not subject to Ofqual regulation, they must adhere to an extremely high level that is set and regulated independently across the globe. A course that has been approved by the Quality Licence Scheme simply indicates that it has been examined and evaluated in terms of quality and fulfils the predetermined quality standards. When will I receive my certificate? For CPD accredited PDF certificate it will take 24 hours, however for the hardcopy CPD certificate takes 5-7 business days and for the Quality License Scheme certificate it will take 7-9 business days. Can I pay by invoice? Yes, you can pay via Invoice or Purchase Order, please contact us at info@lead-academy.org for invoice payment. Can I pay via instalment? Yes, you can pay via instalments at checkout. How to take online classes from home? Our platform provides easy and comfortable access for all learners; all you need is a stable internet connection and a device such as a laptop, desktop PC, tablet, or mobile phone. The learning site is accessible 24/7, allowing you to take the course at your own pace while relaxing in the privacy of your home or workplace. Does age matter in online learning? No, there is no age limit for online learning. Online learning is accessible to people of all ages and requires no age-specific criteria to pursue a course of interest. As opposed to degrees pursued at university, online courses are designed to break the barriers of age limitation that aim to limit the learner's ability to learn new things, diversify their skills, and expand their horizons. When I will get the login details for my course? After successfully purchasing the course, you will receive an email within 24 hours with the login details of your course. Kindly check your inbox, junk or spam folder, or you can contact our client success team via info@lead-academy.org

This course covers the many benefits good employee relations can bring to an business. It explains how to build confidence in management, by sharing the company vision, building strong teams and listening to feedback. It examines how a proactive HR presence benefits employee relations. Then looks at the role of employment contracts and the Employee Handbook. The course discusses Performance Management including motivating employees and how best to show your appreciation of their contribution. Finally, it shows you how to deal effectively with complaints, discipline and negativity.

This course is designed for front line data processors and provides a clear introduction to the main elements of the GDPR, including compliance and the consequences of non-compliance. It explains the roles of key players and covers the main categories of personal data and the lawful basis for data processing. Other topics examined include the main Principles of the GDPR and the Rights for Individuals, along with the importance of your Privacy Policy. Finally, there’s important information on data breaches; how to avoid them, what to do if one is discovered and how to file a breach report.

The course starts with some basic definitions and statistics that outline how important running meetings effectively can be. It examines factors that make meetings great, and some practical steps you can take to ensure everything runs smoothly and successful outcomes are achieved. It also covers some of the ways you can handle any problems that may arise. Finally, it looks at different decision-making approaches you can use and finishes off with some notes on keeping a learning log to help you learn and grow, ultimately becoming a more confident and effective participant or chairperson.

Are you currently an executive assistant or are you aspiring to be one? This course will teach you how to be the best executive and personal assistant your boss could ever imagine. Description: Being an executive and personal assistant requires having the same skills and knowledge of the person you are assisting with. In this course, you will adequately learn how to work as an executive assistant with the demanding bosses and help them in executing their functions well. You will know how to adapt to their styles of management. Learn how to communicate through written, verbal and nonverbal methods. Explore your time management skills and know how to manage meetings effectively. More importantly, you will know how to use all the tools of the trade effectively in this course. Who is the course for? Current executive and personal assistants who want to improve their administrative skills. People who have an interest in becoming an executive or personal assistant Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: The Executive and Personal Assistant Training Course would be beneficial for the following careers: Assistant Manager Entrepreneur Assistant Executive Assistant Legal Secretary Medical Secretary Personal Assistant. Executive Secretarial and Personal Assistant Training Course - Updated Version Executive PA Module 1: Introduction to Personal Assistant 00:20:00 Module 2: Business Telephone Skills 00:21:00 Module 3: Representing Your Boss and Company 00:37:00 Module 4: Mail Services and Shipping 00:28:00 Module 5: Travel Arrangements 00:27:00 Module 6: Organising Meeting and Conferences 00:28:00 Module 7: Time Management 00:38:00 Module 8: Record Keeping and Filing Systems 00:31:00 Module 9: Business Writing Skills 00:43:00 Module 10: Organisational Skills 00:28:00 Module 11: Communication Skills 00:28:00 Module 12: Customer Service 00:19:00 Module 13: Effective Planning and Scheduling 00:49:00 Module 14: Invoicing/Petty Cash 00:30:00 Module 15: Professional Conduct and Ethics 00:24:00 Legal Secretary Module 01: Introduction to Legal Secretary 00:25:00 Module 02: English Law & Legal Systems 00:35:00 Module 03: The Legal Workplace & Professionals 00:47:00 Module 04: Law of Contract & Law of Tort 00:31:00 Module 05: Wills, Probate and Estate Law Practice 00:17:00 Module 06: Property Law & Conveyancing Practice 00:21:00 Module 07: Family Law and Insurance Practice 00:26:00 Module 08: Professional Writings and Documents 00:30:00 Module 09: Document Proofreading and Editing 00:07:00 Module 10: Meeting Management & Minute Taking 01:09:00 Module 11: Customer Service and Telephone Handling Skills 00:23:00 Module 12: Data Management and Record-Keeping 00:16:00 Module 13: Other Essential Skills for Secretarial Role 00:22:00 Module 14: Professional Conduct and Ethics 00:24:00 Executive Secretarial and Personal Assistant Training Course - Old Version Module One - Getting Started 00:30:00 Module Two - Working with Your Manager 01:00:00 Module Three - Administrative Soft Skills 01:00:00 Module Four - Effective Time Management 01:00:00 Module Five - Meeting Management 01:00:00 Module Six - Tools of the Trade (I) 01:00:00 Module Seven - Tools of the Trade (II) 01:00:00 Module Eight - Being an Effective Gatekeeper 01:00:00 Module Nine - Organizational Skills 01:00:00 Module Ten - Confidentiality Guidelines 01:00:00 Module Eleven - Special Tasks 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities Executive and Personal Assistant Training Course- Activities 00:00:00 Recommended Reading Recommended Reading: Executive Secretarial and Personal Assistant Training Course 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Executive and Personal Assistant Training Course 00:20:00 Final Exam Final Exam- Executive and Personal Assistant Training Course 00:20:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00

Introducing ENTRY LEVEL- IT Helpdesk Support: Your Path to Success in the World of IT Imagine a career where you are constantly learning and growing. A career where you are challenged and rewarded. A career where you make a difference in the world. If this sounds like the kind of career you are looking for, then the IT Helpdesk Support Program is the perfect opportunity for you. At studyhub, we understand that breaking into the IT industry can be daunting, especially without prior experience. That's why we go above and beyond to equip you with the knowledge and guidance you need to thrive. Our expert mentors are seasoned professionals in the field, ready to provide personalised one-on-one counselling sessions that cater to your unique needs. But that's not all - we offer much more than just mentorship. Our program is designed to empower you with the essential tools to create an outstanding CV that catches the attention of potential employers. We understand what employers are looking for, and we'll work with you to showcase your skills, knowledge, and potential effectively. What sets us apart is our unwavering commitment to your success. We don't stop supporting you until you secure a job in the IT industry. We provide ongoing assistance, helping you navigate the job market, polish your interview skills, and connect with potential employers. We are your dedicated job and career support system, guiding you every step of the way. The IT Helpdesk Support Program is a great way to launch your career in IT. It is a rewarding program that will help you reach your full potential. So what are you waiting for? Enrol today! Our mission is simple: To be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Helpdesk Support Training Program stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Helpdesk Support field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT Helpdesk Support sector. From mastering cutting-edge tools to honing your IT skills, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: Course 01 :IT Support Technician Course 02 :Network Security and Risk Management Course 03 :CompTIA Network Course 04 :Information Management Course 05 :Web Application Penetration Testing Course Course 06 :CompTIA Cloud+ (CV0-002) These courses will help you to develop your knowledge and skills to become a successful IT Helpdesk Support specialist. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Helpdesk Support Training Program, you will get lifetime access to 6 premium courses related to IT Helpdesk Support. These courses will teach you the knowledge and skills required to become a successful IT Helpdesk Support expert. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT expert Take your IT Helpdesk Support skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT Helpdesk Support career with a starting salary ranging from •30,000 to •50,000 annually. Step into the IT industry with the assurance of a promising future. Step 5 - We will not leave you until you get a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. We'll be by your side with personalised support, expert guidance, and unwavering dedication until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT Helpdesk Support. Don't let your dream career as an IT Helpdesk Support specialist remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Helpdesk Support Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Helpdesk Support Training program is ideal for the following: Entry-level professionals seeking a career in IT Helpdesk Support. Individuals with limited or no prior experience in the IT industry. Recent graduates looking to kickstart their careers in information technology. Career changers who want to transition into the IT field. Motivated individuals eager to receive comprehensive mentoring and support to secure a job in IT Helpdesk Support. Requirements No experience required. Just enrol & start learning. Career path Our program sets you on a promising career path in IT Helpdesk Support. With our comprehensive mentoring and support, you'll gain the skills to excel in entry-level positions. From there, you can advance to roles such as IT Support Specialist, Technical Support Analyst or even progress to higher positions like IT Helpdesk Manager. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Hard copy certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included

The IT Network Support Engineer Program: A Career Launchpad for the Future The IT industry is one of the fastest-growing and most in-demand fields in the world. With the ever-increasing reliance on technology, businesses are constantly looking for qualified IT professionals to help them stay ahead of the curve. If you're looking for a career in IT, the ENTRY LEVEL- IT Network Support Engineer Program is the perfect place to start. This program will provide you with the skills and knowledge you need to become a successful IT Network Support Engineer. In addition to the technical training, you'll also receive career mentoring and support. Our experienced career counsellors will help you develop your resume, write cover letters, and practice your interviewing skills. They'll also connect you with potential employers and help you land your dream job. The ENTRY LEVEL- IT Network Support Engineer Program is the perfect way to launch your career in IT. We will help you until you find a job, so you won't have to worry about a thing. Just gain knowledge and learn skills, getting you a job is our duty. With our comprehensive training and career support, you'll be well on your way to a successful and rewarding career in this exciting field. Don't miss your chance to join the IT Network Support Engineer Program! Apply today! Our mission is simple: To be your trusted partner and assist you every step of the way until you land the job of your dreams. Why Choose Us Here's what makes our IT Network Support Engineer Training stand out from the crowd: Personalised Job Search Assistance: We're in this together! Our dedicated team will work tirelessly to support your entire job searching process. From crafting a standout resume to submitting it to top companies, we'll ensure you have a compelling application that gets noticed. Expertly Crafted CV: Your resume is your ticket to the interview room. Our professional resume writers will create a customised CV highlighting your unique skills and experiences. This will maximise your chances of standing out among the competition. Strategic Placement: We understand the power of casting a wide net. We'll strategically submit your CV to various platforms and networks, expanding your reach and connecting you with valuable opportunities that align with your career goals. One-On-One Consultation Sessions with Industry Experts: Gain invaluable insights and guidance from seasoned professionals who have thrived in the IT Network Support Engineering field. Our consultation sessions provide you with insider tips, tricks, and advice, empowering you to navigate the industry with confidence and expertise. Comprehensive Skill Development: Our program is designed to equip you with the most sought-after skills in the IT Network Support Engineering sector. From mastering cutting-edge tools to honing your skills, we'll ensure you have the knowledge and expertise to excel in any IT-driven environment. Ongoing Support: We understand that the journey to landing your dream job doesn't end with placement. That's why our commitment to your success extends well beyond your initial training. Our support team will be available to answer your questions, provide guidance, and assist you as you progress in your career. Here are the 6 courses we will provide once you enrol in the program: Course 01: Ethical Hacking, IT Security and IT Cyber Attacking Course 02: Diploma in CompTIA A+ Course 03: CompTIA ITF+ (FCO-U61) Course 04: Network Security and Risk Management Course 05: Linux Basics Course 06: IT Support Technician Training These courses will help you to develop your knowledge and skills to become a successful IT Network Support Engineer. The Program is completed in 5 easy steps: Step 1 - Enrol in the program and start learning from the courses we provide After you enrol in this IT Network Support Engineer Program, you will get lifetime access to 6 premium courses related to IT Network Support Engineering. These courses will teach you the knowledge and skills required to become a successful IT Network Support Engineer. Our customer service team will help you and keep in contact with you every step of the way. Step 2 - Complete your courses and get certifications After learning from the courses, you must obtain certificates for each course. There will be exams for every course, and you have to pass them to get your certificate. To pass successfully, you must get 90% marks for the first course and 80% for the rest relevant courses. Once you pass the exams, you will receive hardcopy certificates. These certificates will prove that you're an expert in the subject. Step 3 - Get a consultation session from a professional IT Network Support Engineer Take your IT Network Support Engineering skills to new heights with a one-on-one consultation session led by a seasoned professional. Gain invaluable insights, expert tips, and tailored advice that will propel your career forward. Step 4 - Complete the CV and attend the interview Once you've successfully obtained the certifications, our team of professionals will build you a compelling CV and LinkedIn profile. With these powerful tools in hand, you'll be fully prepared to tackle job interviews confidently. Kickstart your IT Network Support Engineering career with a starting salary ranging from •30,000 to •50,000 annually. Step into the IT industry with the assurance of a promising future. Step 5 - We will not leave you until you get a job Our commitment to your success goes above and beyond. We won't stop until you land that dream job. With personalised support, expert guidance, and unwavering dedication, we'll be by your side until you secure the perfect opportunity. Your job search becomes our mission, ensuring you have the best chance at a successful career in IT Network Support Engineering. Don't let your dream career as an IT Network Support Engineer remain out of reach. You just have to learn and gain knowledge and skills. Finding a job is our task! We will remove most of your worries and help you focus on only developing your skills. So join our IT Network Support Engineer Training Program today, and let us be your trusted partner on your journey to success. CPD 100 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This IT Network Support Engineer Training program is ideal for: Aspiring IT professionals looking to launch a career in network support engineering. Individuals with a passion for technology and problem-solving who lack experience in the IT industry. Recent graduates or career changers seeking comprehensive mentoring and support in the IT networking field. Those who desire personalised guidance and one-on-one counselling to navigate the complexities of the IT job market. Individuals who want to build a strong foundation in IT network support and secure job opportunities with the help of industry experts. Requirements No experience required. Just enrol & start learning. Career path Embark on a rewarding career as an IT Network Support Engineer in the UK. Gain valuable experience and certifications while providing essential technical support to organisations. Progress into roles such as Network Administrator, Systems Analyst, or Network Security Engineer, with opportunities for growth and advancement. Certificates CPD Accredited e-Certificate Digital certificate - Included CPD Accredited Framed (Hardcopy) Certificate Digital certificate - Included Enrolment Letter Digital certificate - Included Student ID Card Digital certificate - Included