Booking options
£23
£23
On-Demand course
1 hour
All levels
Stepping into the world of administration requires more than just a tidy desk and a steady hand on the keyboard. This Admin Support Assistant Diploma has been thoughtfully arranged to help learners understand the structure, flow, and expectations of modern office support roles. From managing schedules to handling internal communications with finesse, the course offers well-organised knowledge ideal for building confidence in remote or digital work environments.
Whether you're looking to sharpen your organisational toolkit or simply want to gain insight into how administrative operations run behind the scenes, this CPD-accredited course provides the know-how in a flexible, online setting. Learn at your pace, on your schedule, with no unnecessary fluff—just solid, reliable information that makes sense and delivers value. Simple, smart, and structured to fit neatly into your routine.
Additionally, you get:
Free exam
Free assessment
Free certificate
Free Tutor support
Hurry up and enrol, before the offer expires!
Course Curriculum:
Module 01: Introduction to Admin Support Assistant
Module 02: Business Telephone Skills
Module 03: Representing Your Boss and Company
Module 04: Business Etiquette
Module 05: Mail Services and Shipping
Module 06: Travel Arrangements
Module 07: Organising Meeting and Conferences
Module 08: Diary Management and Note taking
Module 09: Time Management
Module 10: Record Keeping and Filing Systems
Module 11: Business Writing Skills
Module 12: Organisational Skills
Module 13: Communication Skills
Module 14: Customer Service
Module 15: Effective Planning and Scheduling
Module 16: Invoicing/Petty Cash
Course Assessment
You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.
10 CPD hours / points Accredited by The CPD Certification Service
The Admin Support Assistant Diploma - CPD Accredited training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.
There are no formal entry requirements for the course, with enrollment open to anyone!
Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Admin Support Assistant Diploma - CPD Accredited training.
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