IT Support Technician Training

Description

Are you ready to embark on a journey into the dynamic world of IT support? Our comprehensive "IT Support Technician Training" course will equip you with the knowledge and skills needed to thrive in this ever-evolving industry. 

According to recent statistics, the IT support field is projected to grow by a staggering 10% over the next decade, offering exciting opportunities. As businesses and individuals rely on technology for everyday operations, the need for adept IT professionals becomes increasingly evident. With a curriculum from the fundamentals of computing devices to troubleshooting complex IT issues, this course is your gateway to a rewarding and high-paying profession. 

Enroll now and unlock a world of IT support opportunities! Join the ranks of skilled professionals making a difference in the digital age. 

This IT Support Technician Training course is for anyone who wants to learn the skills they need to be an IT support technician.

From this IT Support Technician Training, you will learn:

Gain unparalleled IT mastery with a top-reviewed curriculum, constantly updated to match the dynamic technological landscape. Learn today's most coveted skills, future-proofing your career.

Basic computer familiarity; no prior technical expertise is essential.

Upon completing the IT Support Technician Training, you will be awarded a CPD certificate. Employers across the UK recognise this qualification and can help you advance your career in IT support.

What qualifications do I need for an IT technician?

You typically need a high school diploma or equivalent for an IT technician. Many companies also want you to have a relevant degree or certification. A strong understanding of computers, networks, and software is essential. On-the-job training is common too.

Which course is best for IT technician?

The best course for an IT technician often depends on where you want to specialise. Common choices include A+ Certification by CompTIA and Cisco's CCNA. Both offer a good grounding in IT fundamentals.

How do I start as an IT technician?

To start as an IT technician, first, get your educational basics. Then, go for certifications in your interest area. It helps to gain hands-on experience through internships. Build a strong resume and apply for entry-level positions. Networking with professionals can also open doors.

What is the role of IT support?

IT support helps users with tech issues. They make sure systems run smoothly. They answer questions, troubleshoot problems, and maintain hardware and software. Their goal? Keep tech working for everyone.

What is the role of an IT support technician?

An IT support technician is a problem solver. When tech breaks, they fix it. They help users install and update software and maintain hardware. They're the go-to people for tech troubles in a company.

16 sections • 64 lectures • 04:52:00 total length

•The Case for Computer Literacy: 00:03:00

•Features Common to Every Computing Device: 00:02:00

•Common General-Purpose Computing Devices: 00:02:00

•Networks of Computing Devices: 00:04:00

•Remotely-Accessed Computer Systems: 00:04:00

•Specialized Computer Systems: 00:02:00

•Specialty I/O Devices: 00:01:00

•CPUs: 00:03:00

•Passive and Active Cooling: 00:03:00

•RAM and Active Memory: 00:05:00

•Motherboards: 00:03:00

•Power Supplies: 00:03:00

•AMA - Ask Me Anything about System Hardware: 00:07:00

•Ports and Connectors: 00:03:00

•General Use I/O Devices: 00:02:00

•AMA - Ask Me Anything about I/O, Ports and Peripherals: 00:07:00

•Basics of Binary: 00:04:00

•Storage Technologies: 00:04:00

•Mass Storage Variation: 00:03:00

•AMA - Ask Me Anything about Data Storage and Sharing: 00:07:00

•Operating System Functions: 00:04:00

•Operating System Interfaces: 00:05:00

•AMA - Ask Me Anything about Understanding OS's: 00:05:00

•Preparing the Work Area: 00:02:00

•Setting up a Desktop PC: 00:01:00

•Completing PC Setup: 00:04:00

•AMA - Ask Me Anything about Setting up and Configuring a PC: 00:09:00

•Personalizing a Tablet: 00:08:00

•AMA - Ask Me Anything about Mobile Devices Part 1: 00:07:00

•AMA - Ask Me Anything about Mobile Devices Part 2: 00:07:00

•File Management Tools: 00:02:00

•File Manipulation: 00:06:00

•Backups: 00:03:00

•AMA - Ask Me Anything about Managing Files: 00:08:00

•Walking Survey of Applications: 00:03:00

•Managing Applications: 00:03:00

•Applications and Extensions: 00:04:00

•AMA - Ask Me Anything about Working with Applications: 00:07:00

•Wi-Fi Setup: 00:06:00

•Going High Speed: 00:03:00

•Setting Up and Sharing Printers: 00:05:00

•AMA - Ask Me Anything about Networks and Internet Connectivity Part 1: 00:07:00

•AMA - Ask Me Anything about Networks and Internet Connectivity Part 2: 00:05:00

•Physical Security: 00:05:00

•Dealing with Malware: 00:03:00

•Password Management: 00:03:00

•Clickworthy: 00:03:00

•Perils of Public Internet: 00:02:00

•AMA - Ask Me Anything about IT Threat Mitigation Part 1: 00:07:00

•AMA - Ask Me Anything about IT Threat Mitigation Part 2: 00:08:00

•Power Management: 00:02:00

•Cleaning and Maintaining Computers: 00:02:00

•Trash it or Stash it?: 00:02:00

•AMA - Ask Me Anything about Computer Maintenance and Management: 00:11:00

•Troubleshooting 101: 00:03:00

•AMA - Ask Me Anything about Troubleshooting Computers Part 1: 00:10:00

•AMA - Ask Me Anything about Troubleshooting Computers Part 2: 00:11:00

•Introduction to Databases: 00:06:00

•Database Details: 00:06:00

•AMA - Ask Me Anything about Databases: 00:06:00

•Introduction to Programming: 00:04:00

•Programming with a PBJ Sandwich: 00:08:00

•AMA - Ask Me Anything about Programming: 00:04:00

•Assignment - IT Support Technician Training: 00:00:00