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IT Support Technician Training

IT Support Technician Training

By Apex Learning

5.0(10)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 5 hours

  • Beginner level

Description

Course Overview:

Are you ready to embark on a journey into the dynamic world of IT support? Our comprehensive "IT Support Technician Training" course will equip you with the knowledge and skills needed to thrive in this ever-evolving industry. 

According to recent statistics, the IT support field is projected to grow by a staggering 10% over the next decade, offering exciting opportunities. As businesses and individuals rely on technology for everyday operations, the need for adept IT professionals becomes increasingly evident. With a curriculum from the fundamentals of computing devices to troubleshooting complex IT issues, this course is your gateway to a rewarding and high-paying profession. 

Enroll now and unlock a world of IT support opportunities! Join the ranks of skilled professionals making a difference in the digital age. 

Key Features of the Course:

  • Key Features of the Course:

  • FREE IT Support Technician Training CPD-accredited certificate

  • Get a free student ID card with IT Support Technician Training (£10 applicable for international delivery)

  • Lifetime access to the IT Support Technician Training course materials

  • The IT Support Technician Training program comes with 24/7 tutor support

  • Get instant access to this IT Support Technician Training course

  • Learn IT Support Technician Training from anywhere in the world

  • The IT Support Technician Training is affordable and simple to understand

  • The IT Support Technician Training is entirely online

Who is This Course For?

This IT Support Technician Training course is for anyone who wants to learn the skills they need to be an IT support technician.

Learning Outcome

From this IT Support Technician Training, you will learn:

  • Comprehensive knowledge of computer systems and their respective networks.

  • How to professionally set up and configure various computing devices.

  • Efficient and systematic file and data management.

  • Advanced strategies for IT threat mitigation and computer maintenance.

  • Essential techniques for troubleshooting computer-related issues.

  • Introduction and in-depth exploration of databases.

  • Fundamentals of programming, facilitating a smooth transition into software development.

Why Enrol in This Course:

Gain unparalleled IT mastery with a top-reviewed curriculum, constantly updated to match the dynamic technological landscape. Learn today's most coveted skills, future-proofing your career.

Requirements:

Basic computer familiarity; no prior technical expertise is essential.

Career Path:

  • IT Support Specialist - £26,000

  • System Administrator - £35,000

  • Network Engineer - £40,000

  • Database Administrator - £42,000

  • IT Consultant - £52,000

  • Cloud Solutions Architect - £60,000

  • Cybersecurity Analyst - £45,000

Certification:

Upon completing the IT Support Technician Training, you will be awarded a CPD certificate. Employers across the UK recognise this qualification and can help you advance your career in IT support.

FAQ

What qualifications do I need for an IT technician?

You typically need a high school diploma or equivalent for an IT technician. Many companies also want you to have a relevant degree or certification. A strong understanding of computers, networks, and software is essential. On-the-job training is common too.

Which course is best for IT technician?

The best course for an IT technician often depends on where you want to specialise. Common choices include A+ Certification by CompTIA and Cisco's CCNA. Both offer a good grounding in IT fundamentals.

How do I start as an IT technician?

To start as an IT technician, first, get your educational basics. Then, go for certifications in your interest area. It helps to gain hands-on experience through internships. Build a strong resume and apply for entry-level positions. Networking with professionals can also open doors.

What is the role of IT support?

IT support helps users with tech issues. They make sure systems run smoothly. They answer questions, troubleshoot problems, and maintain hardware and software. Their goal? Keep tech working for everyone.

What is the role of an IT support technician?

An IT support technician is a problem solver. When tech breaks, they fix it. They help users install and update software and maintain hardware. They're the go-to people for tech troubles in a company.

Course Curriculum

Module 1: Computer Basics

  1. The Case for Computer Literacy

  1. Features Common to Every Computing Device

  1. Common General-Purpose Computing Devices

  1. Networks of Computing Devices

  1. Remotely-Accessed Computer Systems

  1. Specialized Computer Systems

  1. Specialty I/O Devices

Module 2: Hardware Components

  1. CPUs

  1. Passive and Active Cooling

  1. RAM and Active Memory

  1. Motherboards

  1. Power Supplies

  1. AMA - Ask Me Anything about System Hardware

Module 3: I/O and Connectivity

  1. Ports and Connectors

  1. General Use I/O Devices

  1. AMA - Ask Me Anything about I/O, Ports, and Peripherals

Module 4: Data and Storage

  1. Basics of Binary

  1. Storage Technologies

  1. Mass Storage Variation

  1. AMA - Ask Me Anything about Data Storage and Sharing

Module 5: Operating Systems

  1. Operating System Functions

  1. Operating System Interfaces

  1. AMA - Ask Me Anything about Understanding OS's

Module 6: PC Setup and Personalization

  1. Preparing the Work Area

  1. Setting up a Desktop PC

  1. Completing PC Setup

  1. AMA - Ask Me Anything about Setting up and Configuring a PC

  1. Personalizing a Tablet

Module 7: Mobile Devices

  1. AMA - Ask Me Anything about Mobile Devices Part 1

  1. AMA - Ask Me Anything about Mobile Devices Part 2

Module 8: File Management

  1. File Management Tools

  1. File Manipulation

  1. Backups

  1. AMA - Ask Me Anything about Managing Files

Module 9: Applications

  1. Walking Survey of Applications

  1. Managing Applications

  1. Applications and Extensions

  1. AMA - Ask Me Anything about Working with Applications

Module 10: Networks and Internet Connectivity

  1. Wi-Fi Setup

  1. Going High Speed

  1. Setting Up and Sharing Printers

  1. AMA - Ask Me Anything about Networks and Internet Connectivity Part 1

  1. AMA - Ask Me Anything about Networks and Internet Connectivity Part 2

Module 11: Security and Threat Mitigation

  1. Physical Security

  1. Dealing with Malware

  1. Password Management

  1. Clickworthy

  1. Perils of Public Internet

  1. AMA - Ask Me Anything about IT Threat Mitigation Part 1

  1. AMA - Ask Me Anything about IT Threat Mitigation Part 2

Module 12: Maintenance and Management

  1. Power Management

  1. Cleaning and Maintaining Computers

  1. Trash it or Stash it?

  1. AMA - Ask Me Anything about Computer Maintenance and Management

Module 13: Troubleshooting

  1. Troubleshooting 101

  1. AMA - Ask Me Anything about Troubleshooting Computers Part 1

  1. AMA - Ask Me Anything about Troubleshooting Computers Part 2

Module 14: Databases

  1. Introduction to Databases

  1. Database Details

  1. AMA - Ask Me Anything about Databases

Module 15: Programming

  1. Introduction to Programming

  1. Programming with a PBJ Sandwich

  1. AMA - Ask Me Anything about Programming

Module 16: Final Assignment

  1. Assignment - IT Support Technician Training

Frequently Asked Questions

  • Can I do the course using moblie phone?

    Our courses are conducted online, and you can access them using any internet-connected smart device.

  • Can I do the course from outside UK?

    We are an online course provider, and learners from anywhere worldwide can enrol for our courses using an internet-connected device.

  • Can I make the payment over the phone?

    Yes, you can make the payment over the phone. Our Customer Support team is always available to assist you.

  • Can I revisit my course even after completing it?

    Yes, you can revisit your course if you can access it, even after completing it.

  • Where can I use the certificate I will receive after completing my course?

    You can use the certificate to apply for a job in the relevant sector.

About The Provider

Apex Learning
Apex Learning
London
5.0(10)

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