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IT (Information Technology) Support Fundamentals for IT Support Technicians

IT (Information Technology) Support Fundamentals for IT Support Technicians

By Apex Learning

5.0(10)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • 3 days

  • All levels

Description

Take your career to the next level with the IT (Information Technology) Support Fundamentals for IT Support Technicians course. This comprehensive program is designed to equip you with the essential skills and knowledge needed to excel in the IT support field. You will learn how to troubleshoot hardware and software issues, understand network configurations, and provide essential technical assistance, making you a valuable asset in the IT support industry.

The course emphasizes the development of IT competency, focusing on practical skills that are critical for a successful career as an IT support technician. Throughout the programme, you'll gain a deeper understanding of system management, user support, and security best practices. With a focus on problem-solving and customer service, this course will give you the confidence to handle IT support tasks effectively and professionally.

Whether you’re aiming to secure your first job in IT support or elevate your current role, this course offers the expertise you need to stay ahead in the competitive IT job market.

Along with this IT (Information Technology) Support course, you will get 11 premium courses, an original Hardcopy, 11 PDF Certificates (Main Course + Additional Courses) Student ID card as gifts.

This IT (Information Technology) Support Bundle Consists of the following Premium courses:

Courses are included in this IT (Information Technology) Support Bundle?

  • Course 01: IT (Information Technology) Support Technician Training

  • Course 02: Computer Networks Security

  • Course 03: Encryption

  • Course 04: Windows 10 Pro Complete Training

  • Course 05: Learning Computers and Internet Level 2

  • Course 06: Building Your Own Computer

  • Course 07: Cloud Computing / CompTIA Cloud+ (CV0-002)

  • Course 08: Cyber Security Incident Handling and Incident Response

  • Course 09: Secure Programming of Web Applications

  • Course 10: Data Center Training Essentials: General Introduction

  • Course 11: Information Management

Enrol now in IT (Information Technology) Support to advance your career, and use the premium study materials from Apex Learning.


Learning Outcomes:
  • Understand the core principles of IT support and technical troubleshooting.

  • Develop skills in diagnosing and resolving IT hardware and software issues.

  • Learn how to configure and manage IT networks and systems.

  • Gain knowledge of IT security practices to protect systems and data.

  • Enhance your customer service skills for effective user support.

  • Understand best practices for documenting IT support processes and solutions.


Key Features of the Course:
  • FREE IT Support Fundamentals for IT Support Technicians CPD-accredited certificate

  • Get a free student ID card with IT Support Fundamentals for IT Support Technicians training (£10 applicable for international delivery)

  • Lifetime access to the IT Support Fundamentals for IT Support Technicians course materials

  • The IT Support Fundamentals for IT Support Technicians program comes with 24/7 tutor support

  • Get instant access to this IT Support Fundamentals for IT Support Technicians course

  • Learn IT Support Fundamentals for IT Support Technicians training from anywhere in the world

  • The IT Support Fundamentals for IT Support Technicians training is affordable and simple to understand

  • The IT Support Fundamentals for IT Support Technicians training is entirely online


This IT (Information Technology) Support bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your IT (Information Technology) Support expertise and essential knowledge, which will assist you in reaching your goal.

Course Curriculum:

Course 01: IT (Information Technology) Support Technician Training

  • Section 01: How People Use Computers

  • Section 02: System Hardware

  • Section 03: Device Ports and Peripherals

  • Section 04: Data Storage and Sharing

  • Section 05: Understanding Operating Systems

  • Section 06: Setting Up and Configuring a PC

  • Section 07: Setting Up and Configuring a Mobile Device

  • Section 08: Managing Files

  • Section 09: Using and Managing Application Software

  • Section 10: Configuring Network and Internet Connectivity

  • Section 11: IT Security Threat Mitigation

  • Section 12: Computer Maintenance and Management

  • Section 13: IT Troubleshooting

  • Section 14: Understanding Databases

  • Section 15: Developing and Implementing Software

------------- 10 more premium courses-------------


How will I get my Certificate?

After successfully completing the IT (Information Technology) Support Bundle course, you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.

  • PDF Certificate: Free (Previously it was £6*11 = £66)

  • Hard Copy Certificate: Free (For The Title Course: Previously it was £10)

CPD

135 CPD hours / points Accredited by CPD Quality Standards


Who is this course for?

Anyone from any background can enrol in this IT (Information Technology) Support bundle.


Requirements

This IT (Information Technology) Support course has been designed to be fully compatible with tablets and smartphones.


Career path

IT (Information Technology) Support:

  • Support Manager

  • Support Associate

  • Support Technician

  • Customer Support

  • Support Specialist

  • Technical Support Engineer

  • Technician


Certificates

Certificate of completion

Digital certificate - Included

You will get the PDF Certificate for the title course (IT (Information Technology) Support Technician Training) absolutely Free!

Certificate of completion

Hard copy certificate - Included

You will get the Hard Copy certificate for the title course (IT (Information Technology) Support Technician Training) absolutely Free! Other Hard Copy certificates are available for £10 each.

Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

About The Provider

Apex Learning
Apex Learning
London
5.0(10)

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