Description

In today’s tech-driven world, IT support is an essential service for businesses of all sizes. This course offers you the foundational skills required to excel in the fast-paced IT support field. By focusing on the key areas such as troubleshooting, system maintenance, network management, and customer support, this course ensures you're equipped to handle the demands of an IT support role with confidence. The lessons are designed to be easy to understand, even for those with little prior technical knowledge, making it ideal for anyone looking to enter this crucial industry.

The IT Support - Essential Skills Course provides a solid introduction to the core elements of IT support. With step-by-step guidance, you’ll learn how to solve common technical problems, manage IT infrastructure, and assist users efficiently. As businesses increasingly depend on technology, IT support professionals are more in demand than ever. Whether you're looking to start a new career or enhance your current skill set, this course ensures that you gain the essential tools and knowledge to succeed in the dynamic IT support landscape.

Key Features

CPD-Accredited IT support course

Instant e-certificate

Fully online, interactive IT Support course with audio voiceover

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Enrol now in this IT Support course to excel!

IT Support is a rapidly growing field that is in high demand. Businesses of all sizes need IT support professionals to help them keep their systems running smoothly.

This bundle is the perfect way to get started in a career in IT Support. It includes 10 courses that will teach you the essential skills you need to succeed.

This IT support bundle includes the following courses:

Course 01:Functional Skills IT Level 2

Course 02: Microsoft Word, PowerPoint & Outlook

Course 03: Microsoft Excel

Course 04: Cyber Security Awareness Training

Course 05: Display Screen Equipment (DSE) Training

Course 06: CCTV Operator Course

Course 07: CRM - Customer Relationship Management

Course 08: Python Programming: Beginner To Expert

Course 09: Basics of WordPress: Create Unlimited Websites

Course 10: Machine Learning Basics

Learning Outcomes:

Understand the basics of IT

Use Microsoft Office Suite effectively

Protect systems from cyber attacks

Use DSE equipment safely

Operate CCTV systems

Manage customer relationships

Program in Python

Create websites with WordPress

Learn the basics of machine learning

Accreditation

All of our courses included in this IT Support bundle are fully accredited.

Certification

Once you've successfully completed your IT Support course, you will immediately be sent digital certificates for the bundle courses. Also, you can have your printed certificate delivered by post (shipping cost £3.99).

CPD

51 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Anyone who wants to learn about IT support

Anyone who wants to start a career in IT support

Anyone who wants to advance their career in IT support

Requirements

There are no formal requirements for this IT support bundle courses to be enrolled.

Career path

T support technician: £20,000 - £30,000

IT support engineer: £30,000 - £40,000

IT support manager: £40,000 - £50,000

IT security analyst: £45,000 - £60,000

Certificates

Certificate of completion (Hard copy)

Hard copy certificate - Included

You will get the hard copy certificates for Free! The delivery charge of the hard copy certificate inside the UK is £3.99 each.

Certificate of completion (PDF)

Digital certificate - Included

Course Images

IT Support - Essential Skills Course

By Training Express

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