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O30 Customer Support

O30 Customer Support

By Nexus Human

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online

  • 5 days

  • All levels

Description

Duration

5 Days

30 CPD hours

This course is intended for

The course is intended for individuals who want to achieve a level 3 apprenticeship in IT.

Overview

To complete their overall level three framework in the following: CCNA, MCSA, IT Fundamentals 7 Cyber Security.

In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions.

In this course, students will handle customer queries, investigate customer needs, investigate and analyze customer satisfaction information and create reports based on this. Create and conduct coaching sessions.

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