2680 Customer Service courses

Twitter is a social media platform that is used by a wide range of people, from celebrities, who use it to communicate with their fans to companies and brands who can use it to engage their customers and attract new ones. This courses will look in detail at the use of Twitter as part of your marketing activity.

Do you want to know how to communicate effectively? Do you want to improve interpersonal communication skills? Then it's time for you to learn how to communicate effectively in this Effective Communication Course. Description: Effective communication is the key in any field. There are specific strategies and techniques that will no doubt help you in improving your interpersonal communication skills. By undertaking this course you will be able to acquire the appropriate skills to become a great communicator with effective interpersonal abilities. Who is the course for? Professionals who work in the communications industry or part of the communications and human resources department. Furthermore, it will help the top executive executes effectively commanding their subordinates to function well and communicate with them effectively. People who are interested in learning more about communication and those people who are struggling with communication and wish to express their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be ages 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment:  At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This Effective Communication Course is a useful qualification to possess, and would be beneficial for the following careers: Customer Service Executives Customer Service Consultant Human Resources Manager Business Development Manager Communication Department Head Executive Producers Marketing Manager Public Relations Officer Social Media Specialist Strategist And Many More! Effective Communication Introduction 00:30:00 Importance Of Effective Communication 00:30:00 7 C's Of Effective Communication 01:00:00 Improving Interpersonal Communication Skills 00:30:00 Becoming A Great Communicator 00:30:00 Properties Of Interpersonal Communication 00:30:00 Wrapping Up 00:15:00 Communication Techniques What Is Communication 00:30:00 Understand Yourself And Your Message 00:30:00 Ways To Understand Face Reading 00:30:00 Pay Attention To Body Language 00:30:00 Learn To Use Terms That Spark Interest 00:30:00 Give Your Message Within Very Short Time 00:30:00 Communicating Effectively Module One - Getting Started 00:30:00 Module Two - Communicating with Body Language 01:00:00 Module Three - Reading Body Language 01:00:00 Module Four - Body Language Mistakes 00:30:00 Module Five - Gender Differences 00:30:00 Module Six - Nonverbal Communication 01:00:00 Module Seven - Facial Expressions 02:00:00 Module Eight - Body Language in Business 01:00:00 Module Nine - Lying and Body Language 01:00:00 Module Ten - Improve Your Body Language 01:00:00 Module Eleven - Matching Your Words to Your Movement 01:00:00 Module Twelve - Wrapping Up 00:30:00 Mock Exam Mock Exam- Effective Communication Course 00:20:00 Final Exam Final Exam- Effective Communication Course 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Enhance your skills in Logistics & Operations Management with Level 5 course. Gain expertise in supply chain, process optimization, and strategic planning.

Do you want to prepare for your dream job but strive hard to find the right courses? Then, stop worrying, for our strategically modified Level 3 Diploma in Skills for Business: Retail bundle will keep you up to date with the relevant knowledge and most recent matters of this emerging field. So, invest your money and effort in our 25 course mega bundle that will exceed your expectations within your budget. The Level 3 Diploma in Skills for Business: Retail related fields are thriving across the UK, and recruiters are hiring the most knowledgeable and proficient candidates. It's a demanding field with magnitudes of lucrative choices. If you need more guidance to specialise in this area and need help knowing where to start, then StudyHub proposes a preparatory bundle. This comprehensive Retail Coordinator bundle will help you build a solid foundation to become a proficient worker in the sector. This Level 3 Diploma in Skills for Business: Retail Bundle consists of the following 20 CPD Accredited Premium courses - Course 01 :Retail Manager - Level 4 Course 02 :Retail Analytics Course 03 :Supply Chain Management Course 04 :Online Merchandising Training Course 05 :Purchase Ledger Assistant Course 06 :Digital Marketing and SEO Course 07 :Sales Executive Training Course 08 :Customer Service - Advanced Course 09 :Negotiation and Agreement Training Course 10 :Minute Taking Masterclass Course 11 :Financial Controller Course 12 :Telesales Executive Training Course 13 :Document Control and Management Course 14 :Excel Data Tools & Data Management Course 15 :First Aid at Work Course 16 :How To Deal With Difficult People Training Course 17 :Consumer Rights Course 18 :Professional Marketing and Advertising Complete Online Course Course 19 :Salesforce Heroku Course 20 :Business Management Training 5 Extraordinary Career Oriented courses that will assist you in reimagining your thriving techniques- Course 01 :Career Development Plan Fundamentals Course 02 :CV Writing and Job Searching Course 03 :Interview Skills: Ace the Interview Course 04 :Video Job Interview for Job Seekers Course 05 :Create a Professional LinkedIn Profile Learning Outcome This tailor-made Level 3 Diploma in Skills for Business: Retail bundle will allow you to- Uncover your skills and aptitudes to break new ground in the related fields Deep dive into the fundamental knowledge Acquire some hard and soft skills in this area Gain some transferable skills to elevate your performance Maintain good report with your clients and staff Gain necessary office skills and be tech savvy utilising relevant software Keep records of your work and make a report Know the regulations around this area Reinforce your career with specific knowledge of this field Know your legal and ethical responsibility as a professional in the related field This Retail Coordinator Bundle resources were created with the help of industry experts, and all subject-related information is kept updated on a regular basis to avoid learners from falling behind on the latest developments. Certification After studying the complete training you will be able to take the assessment. After successfully passing the assessment you will be able to claim all courses pdf certificates and 1 hardcopy certificate for the Title Course completely free. Other Hard Copy certificates need to be ordered at an additional cost of •8. CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Ambitious learners who want to strengthen their CV for their desired job should take advantage of the Retail Coordinator bundle! This bundle is also ideal for professionals looking for career advancement. Further progress towards - NCFE Level 3 Diploma in Skills for Business: Retail Requirements To participate in this course, all you need is - A smart device A secure internet connection And a keen interest in Retail Coordinator Career path Upon completing this essential Bundle, you will discover a new world of endless possibilities. These courses will help you to get a cut above the rest and allow you to be more efficient in the relevant fields.

The Diploma in Tourism Management is a wonderful learning opportunity for anyone who has a passion for this topic and is interested in enjoying a long career in the relevant industry. It's also for anyone who is already working in this field and looking to brush up their knowledge and boost their career with a recognised certification. This Diploma in Tourism Management consists of several modules that take around 2 hours to complete. The course is accompanied by instructional videos, helpful illustrations, how-to instructions and advice. The course is offered online at a very affordable price. That gives you the ability to study at your own pace in the comfort of your home. You can access the modules from anywhere and from any device. Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full tutor support on weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Video lessons Online study materials Mock exams Multiple-choice assessment Certification Upon successful completion of the course, you will be able to obtain your course completion e-certificate free of cost. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99. Course Content Module 1: Introduction to Travel and Tourism Introduction to Travel and Tourism 00:13:00 Module 2: Tourism Products and Services Tourism Products and Services 00:13:00 Module 3: Tour Operating and Travel Retailing Tour Operating and Travel Retailing 00:15:00 Module 4: Marketing in Travel and Tourism Marketing in Travel and Tourism 00:11:00 Module 5: Customer Service and Satisfaction Customer Service and Satisfaction 00:11:00 Module 6: Transport Management Procedure Transport Management Procedure 00:14:00 Module 7: Tourism in the New Normal World/ Post COVID Travel Destinations Tourism in the New Normal WorldPost-COVID Travel Destinations 00:16:00 Module 8: Sustainable Tourism Sustainable Tourism 00:09:00 Module 9: Brexit and its Impact on Tourism Industry Brexit and Its Impact on the Tourism Industry 00:27:00 Mock Exam Mock Exam - Diploma in Tourism Management 00:20:00 Final Exam Final Exam - Diploma in Tourism Management 00:20:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

Overview With the ever-increasing demand for Food and Beverage Management (F&B) in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Food and Beverage Management (F&B) may be. Learning about Food and Beverage Management (F&B) or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Food and Beverage Management (F&B) . That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Food and Beverage Management (F&B) is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates. The self-paced online learning methodology by compete high in this Food and Beverage Management (F&B) course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course! Instead of searching for hours, enrol right away on this Food and Beverage Management (F&B) course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run. Who is this course for? While we refrain from discouraging anyone wanting to do this Food and Beverage Management (F&B) course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Food and Beverage Management (F&B) , Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Food and Beverage Management (F&B) , Anyone looking for a certificate of completion on doing an online training on this topic, Students of Food and Beverage Management (F&B) , or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity Career Path This Food and Beverage Management (F&B) course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams. Course Curriculum Module 1 Introduction to Food and Beverage Management Introduction to Food and Beverage Management 00:00 Module 2 Menu Planning and Design Menu Planning and Design 00:00 Module 3 Effective Inventory Management Effective Inventory Management 00:00 Module 4 Effective Employee Training and Development Effective Employee Training and Development 00:00 Module 5 Marketing and Promotion Strategies for Food and Beverage Businesses Marketing and Promotion Strategies for Food and Beverage Businesses 00:00 Module 6 Providing Exceptional Customer Service Providing Exceptional Customer Service 00:00

Overview With the ever-increasing demand for Waiter in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Waiter may be.   Learning about Waiter or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Waiter. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Waiter is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Waiter Training course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Waiter Training course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for? While we refrain from discouraging anyone wanting to do this Waiter Training course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Waiter, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Waiter, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Waiter, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path This Waiter Training course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 1 - Customer Service and Service Sequence Customer Service and Service Sequence 00:00 Module 2 - Hygiene Hygiene 00:00 Module 3 - Restaurant, Bar Equipment and Handling Technique Restaurant, Bar Equipment and Handling Technique 00:00 Module 4 - Restaurant Menu Restaurant Menu 00:00 Module 5 - Beverage and Tobacco Beverage and Tobacco 00:00 Module 6 - Types of Services and Service Sequence Types of Services and Service Sequence 00:00 Module 7 - Understanding Risks and Preventive Measures Understanding Risks and Preventive Measures 00:00 Module 8 - Tips and Hints for Success in Waiter profession Tips and Hints for Success in Waiter profession 00:00

Overview   With the ever-increasing demand for Pharmacy Technician in personal & professional settings, this online training aims at educating, nurturing, and upskilling individuals to stay ahead of the curve - whatever their level of expertise in Pharmacy Technician may be.   Learning about Pharmacy Technician or keeping up to date on it can be confusing at times, and maybe even daunting! But that's not the case with this course from Compete High. We understand the different requirements coming with a wide variety of demographics looking to get skilled in Pharmacy Technician. That's why we've developed this online training in a way that caters to learners with different goals in mind. The course materials are prepared with consultation from the experts of this field and all the information on Pharmacy Technician is kept up to date on a regular basis so that learners don't get left behind on the current trends/updates.   The self-paced online learning methodology by Compete High in this Pharmacy Technician Diploma course helps you learn whenever or however you wish, keeping in mind the busy schedule or possible inconveniences that come with physical classes. The easy-to-grasp, bite-sized lessons are proven to be most effective in memorising and learning the lessons by heart. On top of that, you have the opportunity to receive a certificate after successfully completing the course!   Instead of searching for hours, enrol right away on this Pharmacy Technician Diploma course from Compete High and accelerate your career in the right path with expert-outlined lessons and a guarantee of success in the long run.   Who is this course for?   While we refrain from discouraging anyone wanting to do this Pharmacy Technician Diploma course or impose any sort of restrictions on doing this online training, people meeting any of the following criteria will benefit the most from it: Anyone looking for the basics of Pharmacy Technician, Jobseekers in the relevant domains, Anyone with a ground knowledge/intermediate expertise in Pharmacy Technician, Anyone looking for a certificate of completion on doing an online training on this topic, Students of Pharmacy Technician, or anyone with an academic knowledge gap to bridge, Anyone with a general interest/curiosity   Career Path   This Pharmacy Technician Diploma course smoothens the way up your career ladder with all the relevant information, skills, and online certificate of achievements. After successfully completing the course, you can expect to move one significant step closer to achieving your professional goals - whether it's securing that job you desire, getting the promotion you deserve, or setting up that business of your dreams.    Course Curriculum Module 01: Introduction to Pharmacy Technician Introduction to Pharmacy Technician 00:00 Module 02: Pharmacy Management Pharmacy Management 00:00 Module 03: Standard Operating Procedures (SOPs) Standard Operating Procedures (SOPs) 00:00 Module 04: Pharmacy Prescription and Dispensing Pharmacy Prescription and Dispensing 00:00 Module 05: Hygiene for pharmacy technician Hygiene for pharmacy technician 00:00 Module 06: Customer Service on Pharmacy Customer Service on Pharmacy 00:00 Module 07: Managing Risks on Pharmacy Practice Managing Risks on Pharmacy Practice 00:00 Module 08: Communication and Education Communication and Education 00:00

Give a compliment to your career and take it to the next level. This Public Services Training will provide you with the essential knowledge to shine in your professional career. Whether you want to develop skills for your next job or elevate your skills for your next promotion, this Public Services Training bundle will help you stay ahead of the pack. Throughout the Public Services Training programme, it stresses how to improve your competency as a person in your chosen field while also outlining essential career insights in the relevant job sector. Along with this Public Services Training course, you will get 10 premium courses, an originalhardcopy, 11 PDF certificates (Main Course + Additional Courses) Student ID card as gifts. This Public Services Training Bundle Consists of the following Premium courses: Course 01: Customer Relationship Management Course 02: Office Administration Certificate Course 03: Minute Taking Essentials Level 2 Course 04: Professional Telephone Receptionist Course Course 05: Operations Management Course 06: Paralegal Course 07: Level 3 Tax Accounting Course 08: Document Control Course 09: GDPR Data Protection Level 5 Course 10: Workplace Confidentiality Course 11: Touch Typing Essentials Enrol now in Public Services Training to advance your career, and use the premium study materials from Apex Learning. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Public Services Training expertise and essential knowledge, which will assist you in reaching your goal. Moreover, you can learn from any place in your own time without travelling for classes. CPD 110 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone from any background can enrol in this Public Services Training bundle. Requirements This Public Services Training course has been designed to be fully compatible with tablets and smartphones. Career path Having this expertise will increase the value of your CV and open you up to multiple job sectors. Certificates Certificate of completion Digital certificate - Included Certificate of completion Hard copy certificate - Included You will get the Hard Copy certificate for the title course (Customer Service) absolutely Free! Other Hard Copy certificates are available for £10 each. Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.

This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Course Overview This advanced certification drills deep into the latest thinking to develop true digital marketing expertise. Learn about Digital Strategy, CX, Search Marketing, Social Media, Leadership and more. Get world class, knowledge and insight: DMI EXPERT is our postgraduate level 140-hour course with an advanced, professional certification. It delivers breadth and depth of understanding of digital marketing and provides the learner with the digital and research skills to work at a management or strategic level. This certification is credit rated at level 11 on the Scottish Credit and Qualifications Framework and awarded 120 credit points by the SQA (Scottish Qualifications Authority), which is comparable to a postgraduate diploma awarded by a UK university. Program learning outcomes and content: What Will I Learn? We give you the thinking and tools to become a leading player on the digital stage. Create powerful and dynamic digital strategy, and access modern, career-defining training covering all key digital marketing disciplines. Course Content: Social Media Marketing: Learn how to create engaging content on social media and how to plan, execute, optimize and report on social media marketing campaigns across the key social platforms. • Social Research • Social Content • Facebook, Instagram, Pinterest • Twitter • LinkedIn • YouTube & Social Video • Social Apps • Social Commerce & Affiliate Marketing • Social Customer Service • Social Strategy Strategy and Planning: Gain all the key skills and practices associated with planning a successful digital strategy. Everything from digital channels, marketing automation, budgeting, analytics and digital leadership. • Digital Communications v Traditional Communications • Marketing automation and CRM • Budget and Resourcing • Big Data & Analytics • Strategy Formulation and Plan • Digital Communications & Channels • Omnichannel tactics CX, eCommerce and CRO: Learn the key concepts underpinning website optimization, conversion rate optimization and effective e-commerce for every business requirement. Build highly effective user experiences for your customers. • Website Optimization • UX Research & Design • E-Commerce Strategy • Applied E-Commerce • Graphic Design Essentials for Marketers Search and Digital Channels: Plan, implement, refine and report on search marketing campaigns. Drive traffic across all digital channels. Taught directly by Neil Patel and DMI’s experts, you’ll gain knowledge from people who actually use these tactics in the field. • SEO Setup & Content • SEO Workshop • Paid Search & Display Advertising • Measurement with Google Analytics • Email Marketing Strategy • Applied Email Marketing • SEO for ecommerce Digital Selling: Recognize the value of social selling and incorporate digital techniques to better engage with customers and prospects to drive increased conversion rates. • Fundamentals of Social Selling • Finding & Targeting Prospects • Attracting Customers • Closing & Retaining • Increasing Engagement Essential Skills: Gain all the essential skills all marketers, professionals and business leaders need to work effectively, productively and professionally in a collaborative business environment. • Project Planning • Creativity Skills • Personal Skills • Working With Others Leadership and Management: Develop practical skills and techniques that you can use to think strategically, build effective teams, deal with conflict and crisis and persuade and influence others. • Thinking Strategically • Building Effective Teams • Dealing with Conflicts and Crises • Persuading and Influencing DURATION 52 Weeks WHATS INCLUDED Course Material Case Study Experienced Lecturer Refreshments Certificate