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2433 Customer Service courses

Casino Croupier course

By Ace Academy

Learn everything that you need to know to become a casino croupier then decide whether you want to work on cruise ships or casinos all over the world

Casino Croupier course
Delivered In-Person in LondonFlexible Dates
£1,499

Negotiation Skills: Become A Master Of Negotiation

4.7(26)

By Academy for Health and Fitness

48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Introducing the Negotiation Skills Bundle - Your Ultimate Guide to Mastering Negotiation. "Negotiation is not a game, it's a crucial skill for success in life." - Che Guevara. This bundle is designed to equip you with the necessary skills to become a master negotiator. You will learn how to negotiate effectively in various situations, increase your personal productivity, handle difficult people, build confidence, and make decisions under pressure. All courses are relevant and CPD-QS accredited. Plus, the first course is QLS-endorsed, and you'll receive a QLS hardcopy certificate for free! Don't miss out on this opportunity to become a master of negotiation. Enrol now and start your journey towards success! This Negotiation Skills: Become A Master Of Negotiation Bundle Package includes: Course 01:(QLS Course) at QLS Level X 10 Premium Additional CPD QS Accredited Courses - Course 01: Foundations of Leadership and Negotiation Skills Development Course 02: Maximise Your Personal Productivity: Negotiation Skills Course Course 03: Influencing and Negotiating Course 04: Sales Negotiation Training Course Course 05: Dealing Sales Objections & Negotiating Terms Course 06: Customer Service Essential Skills Diploma Course 07: Advanced Certificate in Psychology Course 08: Dealing With Difficult People Training Course Course 09: Confidence Building & Assertiveness Course 10: Decision-Making in High-Stress Situations Why Prefer This Negotiation Skills: Become A Master Of Negotiation Bundle? You will receive a completely free certificate from the Quality Licence Scheme Option to purchase 10 additional certificates accredited by CPD Get a free Student ID Card - (£10 postal charges will be applicable for international delivery) Free assessments and immediate success results 24/7 Tutor Support After taking this Negotiation Skills: Become A Master Of Negotiation bundle courses, you will be able to learn: Develop a deep understanding of negotiation skills Build your leadership qualities and negotiation skills Increase your personal productivity by mastering negotiation techniques Influence and persuade people in various situations Learn how to negotiate in sales situations Deal with sales objections and negotiate better terms Acquire essential customer service skills Explore advanced concepts in psychology Handle difficult people with ease Build confidence and assertiveness Make better decisions in high-stress situations ***Curriculum breakdown of Negotiation Skills Certificate*** Module One: Understanding Negotiation Module Two: Getting Prepared Module Three: Laying the Groundwork Module Four: Phase One - Exchanging Information Module Five: Phase Two - Bargaining Module Six: About Mutual Gain Module Seven: Phase Three - Closing Module Eight: Dealing with Difficult Issues Module Nine: Negotiating Outside the Boardroom Module Ten: Negotiating on Behalf of Someone Else How is the Negotiation Skills: Become A Master Of NegotiationBundle Assessment Process? You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you successfully pass the exams. CPD 160 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Whether you're a seasoned professional or new to the game, this bundle is perfect for you if you want to master negotiation skills. It's also ideal for anyone who wants to improve their leadership qualities and handle difficult people. Specifically, this course is for: Business professionals Entrepreneurs Sales executives Customer service representatives HR professionals Career path Business Development Manager (£45,000 - £70,000) Sales Manager (£30,000 - £80,000) Human Resources Manager (£30,000 - £60,000) Customer Service Manager (£25,000 - £40,000) Negotiator (£25,000 - £50,000) Psychologist (£25,000 - £60,000) Business Consultant (£35,000 - £65,000) Certificates Award in Negotiation Skills at QLS Level 2 Hard copy certificate - Included After successfully completing thecourse, you can order an original hardcopy Certificate of Achievement endorsed by the Quality Licence Scheme. This certificate will be delivered to your home, free of charge. To obtain the additional Quality Licence Scheme Endorsed Certificate, you will need to pay the corresponding fee based on the level of the courses: Level 1: £59 Level 2: £79 Level 3: £89 Level 4: £99 Level 5: £119 Level 6: £129 Level 7: £139 CPD QS Accredited Certificate Digital certificate - £10 Upon successfully completing the Bundle, you will need to place an order to receive a PDF Certificate for each course within the bundle. These certificates serve as proof of your newly acquired skills, accredited by CPD QS and will cost you £10 for each course. Also, the certificates are recognised throughout the UK and internationally. CPD QS Accredited Certificate Hard copy certificate - £29 International students are subject to a £10 delivery fee for their orders, based on their location.

Negotiation Skills: Become A Master Of Negotiation
Delivered Online On Demand3 days
£105

Business Management, Business Analysis & Business Performance Management Diploma Basics

By Online Training Academy

Embark on a transformative journey into the fundamental pillars of business mastery with our Business Management, Business Analysis & Business Performance Management Diploma Basics. In this comprehensive course, we unravel the secrets to thriving in the dynamic world of business, providing you with indispensable insights and skills to navigate the complexities of modern enterprises. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access From mastering the nuances of effective communication and customer service to honing organizational and time management skills, each module is meticulously designed to equip you with the essential tools for success. Dive into the art of managing risk and recovery, exploring the delicate balance of motivation and counselling in a business context. Learn to strategically plan for business development and succession, ensuring longevity and prosperity. The course culminates with a deep dive into the critical realm of cash and credit management, providing you with a holistic understanding of business finance. Elevate your business acumen, enhance your leadership potential, and unlock the door to a world where business mastery meets lasting success. Course Curriculum Module 01: Foundations of Business Management Module 02: Understanding the Business Environment Module 03: Enhancing Organizational Skills Module 04: Effective Communication in Business Module 05: Customer Service Excellence Module 06: Risk Management and Recovery Strategies Module 07: Optimizing Time Management Module 08: Motivation and Counselling in Business Module 09: Business Development and Succession Planning Module 10: Strategic Management of Cash and Credit Learning Outcomes: Develop organizational skills for effective business management and strategic planning. Master communication skills for clear and impactful professional interactions. Enhance customer service expertise for building and maintaining client relationships. Acquire risk management strategies and recovery techniques for business resilience. Apply time management principles to optimize productivity in a business environment. Understand the fundamentals of cash and credit management in business operations. CPD 10 CPD hours / points Accredited by CPD Quality Standards Business Management, Business Analysis & Business Performance Management 2:31:31 1: Module 01: Foundations of Business Management 14:14 2: Module 02: Understanding the Business Environment 10:10 3: Module 03: Enhancing Organizational Skills 17:20 4: Module 04: Effective Communication in Business 16:38 5: Module 05: Customer Service Excellence 10:08 6: Module 06: Risk Management and Recovery Strategies 15:27 7: Module 07: Optimizing Time Management 25:08 8: Module 08: Motivation and Counselling in Business 13:31 9: Module 09: Business Development and Succession Planning 13:55 10: Module 10: Strategic Management of Cash and Credit 13:00 11: CPD Certificate - Free 01:00 12: Leave A Review 01:00 Who is this course for? Aspiring business managers seeking foundational knowledge in key management areas. Professionals aiming to enhance organizational, communication, and customer service skills. Individuals interested in risk management, recovery strategies, and time optimization. Entrepreneurs and business owners focused on business development and succession planning. Anyone looking to grasp the essentials of cash and credit management in business. Career path Business Manager Operations Coordinator Customer Service Supervisor Risk Analyst Business Development Specialist Financial Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Business Management, Business Analysis & Business Performance Management Diploma Basics
Delivered Online On Demand2 hours 30 minutes
£12

Fashion Store Assistant and Personal Shopper Course

By Online Training Academy

Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Fashion Store Assistant and Personal Shopper Course 2:17:45 1: Module 01: Career Guidance 09:09 2: Module 02: Understanding Consumer Behaviour and Excelling in Customer Service 29:18 3: Module 03: Communication and Protocol 08:41 4: Module 04: Fashion and Trends 36:37 5: Module 05: How to Make Your Shop a Magnet to Customers 21:19 6: Module 06: Planning Advice 06:25 7: Module 07: Profession of a Personal Shopper as a Profession 24:16 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Fashion Store Assistant and Personal Shopper Course
Delivered Online On Demand3 minutes
£12

Fashion Store Assistant and Personal Shopper Course

By Online Training Academy

Unlock the secrets to excelling in the world of fashion with our comprehensive Fashion Store Assistant and Personal Shopper Course. Whether you're passionate about assisting customers in finding their perfect style or you dream of becoming a trusted personal shopper, this course is designed to equip you with the skills and knowledge needed to thrive in the industry. Key Features: CPD Certified Free Certificate from Reed CIQ Approved Developed by Specialist Lifetime Access In this course, learners will gain essential skills for working in a fashion store and as a personal shopper. They start by exploring career options and receiving guidance on how to succeed in this field. Understanding consumer behavior and excelling in customer service are key focuses, teaching students how to meet customer needs effectively. Communication skills are honed, including how to interact professionally and handle different situations with customers. Fashion and trends are covered to keep learners updated on what's popular in the industry. They also learn strategies to attract customers to their shops, making their store appealing and inviting. Planning advice helps them organize their work efficiently. Lastly, the course introduces the profession of a personal shopper, detailing what it involves and how to thrive in this role. Overall, students acquire a well-rounded understanding of the fashion retail environment and the skills needed to provide excellent service and succeed in the industry. Course Curriculum Module 01: Career Guidance Module 02: Understanding Consumer Behaviour and Excelling in Customer Service Module 03: Communication and Protocol Module 04: Fashion and Trends Module 05: How to Make Your Shop a Magnet to Customers Module 06: Planning Advice Module 07: Profession of a Personal Shopper as a Profession Learning Outcomes: Understand consumer behaviour to enhance customer service and satisfaction. Develop effective communication skills essential for client interaction and engagement. Gain insights into current fashion trends and industry protocols. Implement strategies to attract and retain customers in retail environments. Learn planning techniques to optimize store layout and product presentation. Explore the role and responsibilities of a personal shopper profession. CPD 10 CPD hours / points Accredited by CPD Quality Standards Fashion Store Assistant and Personal Shopper Course 2:17:45 1: Module 01: Career Guidance 09:09 2: Module 02: Understanding Consumer Behaviour and Excelling in Customer Service 29:18 3: Module 03: Communication and Protocol 08:41 4: Module 04: Fashion and Trends 36:37 5: Module 05: How to Make Your Shop a Magnet to Customers 21:19 6: Module 06: Planning Advice 06:25 7: Module 07: Profession of a Personal Shopper as a Profession 24:16 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? Individuals aspiring to excel in fashion retail environments. Those interested in enhancing customer service skills in retail settings. Individuals keen on understanding fashion trends and consumer behaviour. Aspiring personal shoppers looking to develop their career in fashion. Retail professionals seeking to advance their skills in customer engagement. Career path Fashion Store Assistant Retail Sales Associate Personal Shopper Fashion Retail Manager Customer Service Advisor Visual Merchandiser Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Fashion Store Assistant and Personal Shopper Course
Delivered Online On Demand2 hours 18 minutes
£12

Receptionist Skill Part - 3

By iStudy UK

Course Description Get instant knowledge from this bite-sized Receptionist Skill Part - 3 course. This course is very short and you can complete it within a very short time. In this Receptionist Skill Part - 3 course you will get fundamental ideas of receptionist skills, the key understanding of communication skills, customer service and so on. Enrol in this course today and start your instant first step towards learning about organisational skills. Learn faster for instant implementation. Learning Outcome Understand organisational skills Deepen your understanding of communication skills Strengthen customer service Learn about invoicing Gain an excellent understanding of effective planning and scheduling How Much Do Receptionists Earn? Senior - £26,000 (Apprx.) Average - £20,000 (Apprx.) Starting - £15,000 (Apprx.) Requirement Our Receptionist Skill Part - 3 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Receptionist Skill Part - 3 Module 01: Organisational Skills 00:25:00 Module 02: Communication Skills 00:25:00 Module 03: Customer Service 00:29:00 Module 04: Effective Planning and Scheduling 00:46:00 Module 05: Invoicing/Petty Cash 00:27:00 Assignment Assignment - Receptionist Skill Part - 3 00:00:00

Receptionist Skill Part - 3
Delivered Online On Demand2 hours 32 minutes
£25

Residential Letting Agent - Advanced Diploma

4.5(3)

By Studyhub UK

24 Hour Flash Deal **25-in-1 Residential Letting Agent Mega Bundle** Residential Letting Agent Enrolment Gifts **FREE PDF Certificate**FREE PDF Transcript ** FREE Exam** FREE Student ID ** Lifetime Access **FREE Enrolment Letter ** Take the initial steps toward a successful long-term career by studying the Residential Letting Agent package online with Studyhub through our online learning platform. The Residential Letting Agent bundle can help you improve your CV, wow potential employers, and differentiate yourself from the mass. This Residential Letting Agent course provides complete 360-degree training on Residential Letting Agent. You'll get not one, not two, not three, but twenty-five Residential Letting Agent courses included in this course. Plus Studyhub's signature Forever Access is given as always, meaning these Residential Letting Agent courses are yours for as long as you want them once you enrol in this course This Residential Letting Agent Bundle consists the following career oriented courses: Course 01: Real Estate Certificate Course 02: Real Estate Investment and Property Management Diploma Course 03: Property Management Course 04: Estate Agent, Property Management and Related Regulations Training Course 05: Level 3 Lettings Agent and Property Management Course Course 06: Property Manager & Real Estate Agent Complete Course Course 07: Real Estate and Property Development Diploma Course 08: Property Development Diploma Course 09: Legal Advisor Training: Property, Employment , Family and Criminal Law Course 10: Property Law Course 11: Conveyancing Lawyer Diploma Course 12: Housing Officer Training Course 13: Customer Service Manager Training and Front Desk Certification Course 14: Diploma in Customer Service & Handling Complaints Course 15: Consumer Rights Certificate Course 16: Business Analysis Course 17: Making Budget & Forecast Course 18: Social Housing and Tenant Management Course 19: Customer Service & Environment Course 20: Sales Skills Course 21: Marketing Management Course 22: Business Strategy Planning Course 23: Effective Communication Skills Diploma Course 24: Persuasion and Influencing Skills Course 25: Negotiation Skills The Residential Letting Agent course has been prepared by focusing largely on Residential Letting Agent career readiness. It has been designed by our Residential Letting Agent specialists in a manner that you will be likely to find yourself head and shoulders above the others. For better learning, one to one assistance will also be provided if it's required by any learners. The Residential Letting Agent Bundle is one of the most prestigious training offered at StudyHub and is highly valued by employers for good reason. This Residential Letting Agent bundle course has been created with twenty-five premium courses to provide our learners with the best learning experience possible to increase their understanding of their chosen field. This Residential Letting Agent Course, like every one of Study Hub's courses, is meticulously developed and well researched. Every one of the topics is divided into Residential Letting Agent Elementary modules, allowing our students to grasp each lesson quickly. The Residential Letting Agent course is self-paced and can be taken from the comfort of your home, office, or on the go! With our Student ID card you will get discounts on things like music, food, travel and clothes etc. In this exclusive Residential Letting Agent bundle, you really hit the jackpot. Here's what you get: Step by step Residential Letting Agent lessons One to one assistance from Residential Letting Agentprofessionals if you need it Innovative exams to test your knowledge after the Residential Letting Agentcourse 24/7 customer support should you encounter any hiccups Top-class learning portal Unlimited lifetime access to all twenty-five Residential Letting Agent courses Digital Certificate, Transcript and student ID are all included in the price PDF certificate immediately after passing Original copies of your Residential Letting Agent certificate and transcript on the next working day Easily learn the Residential Letting Agent skills and knowledge you want from the comfort of your home CPD 250 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This Residential Letting Agent training is suitable for - Students Recent graduates Job Seekers Individuals who are already employed in the relevant sectors and wish to enhance their knowledge and expertise in Residential Letting Agent Requirements To participate in this Residential Letting Agent course, all you need is - A smart device A secure internet connection And a keen interest in Residential Letting Agent Career path You will be able to kickstart your Residential Letting Agent career because this course includes various courses as a bonus. This Residential Letting Agent is an excellent opportunity for you to learn multiple skills from the convenience of your own home and explore Residential Letting Agent career opportunities. Certificates CPD Accredited Certificate Digital certificate - Included CPD Accredited e-Certificate - Free CPD Accredited Hardcopy Certificate - Free Enrolment Letter - Free Student ID Card - Free

Residential Letting Agent - Advanced Diploma
Delivered Online On Demand6 days
£279

Diploma in Travel & Tourism and Restaurant Management

By Imperial Academy

Level 5 & 7 Endorsed Diploma | QLS Hard Copy Certificate Included | Plus 5 CPD Courses | Lifetime Access

Diploma in Travel & Tourism and Restaurant Management
Delivered Online On Demand
£300

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Travel Agent Training

By Imperial Academy

Free Level 4 QLS Endorsed Certificate | CPD Accredited | 120 CPD Points | Advanced Learning Materials | Lifetime Access

Travel Agent Training
Delivered Online On Demand
£100