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2590 Customer Service courses

Business Management Diploma - QLS Level 7

By Imperial Academy

5-in-1 Exclusive QLS Bundle | FREE 5 QLS Hard Copy Certificates | 180 CPD Points | Lifetime Access | Tutor Support

Business Management Diploma - QLS Level 7
Delivered Online On Demand
£300

Admin, Secretarial & PA - Level 7

4.9(27)

By Apex Learning

Overview This comprehensive course on Admin, Secretarial & PA - Level 7 will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Admin, Secretarial & PA - Level 7 comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Admin, Secretarial & PA - Level 7. It is available to all students, of all academic backgrounds. Requirements Our Admin, Secretarial & PA - Level 7 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 21 sections • 21 lectures • 07:10:00 total length •Introduction to Personal Assistant: 00:20:00 •Introduction to Office Administration: 00:17:00 •Skills of an Effective Administrator: 00:18:00 •Introduction to Reception and Receptionist: 00:29:00 •Business Telephone Skills: 00:21:00 •Representing Your Boss and Company: 00:25:00 •Business Etiquette: 00:19:00 •Mail Services and Shipping: 00:26:00 •Travel Arrangements: 00:22:00 •Organising Meeting and Conferences: 00:19:00 •Diary Management and Note taking: 00:21:00 •Time Management: 00:25:00 •Record Keeping and Filing Systems: 00:24:00 •Business Writing Skills: 00:25:00 •Organisational Skills: 00:19:00 •Communication Skills: 00:19:00 •Customer Service: 00:22:00 •Effective Planning and Scheduling: 00:39:00 •Invoicing/Petty Cash: 00:20:00 •Assignment - Admin, Secretarial & PA - Level 7: 2 days •Workbook - Admin, Secretarial & PA - Level 7: 00:00:00

Admin, Secretarial & PA - Level 7
Delivered Online On Demand7 hours 10 minutes
£12

Ecommerce Management

4.7(47)

By Academy for Health and Fitness

Boost Your Career By Enrolling In This Ecommerce Management Bundle To Overcome Your Challenges! Get a Free 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of Ecommerce Management and boost your career, then take a step in the right direction with this industry-standard, comprehensive Ecommerce Management bundle of courses, which are well organised. This Ecommerce Management bundle package includes 1 Premium, The Quality Licence Scheme-endorsed course, 10 additional CPDQS Accredited Certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress in your career with 12 months of unlimited access to this bundle of courses. If you enrol in this Ecommerce Management package, you will not be charged any extra fees. This Ecommerce Management Bundle Package includes: Course 01: Diploma in E-Commerce Management at QLS Level 5 10 Additional CPD Accredited Premium Courses - Course 01: Business Data Analysis Course 02: Digital Marketing - Growth Hacking Techniques Course 03: Know Your Customer (KYC) Course 04: Digital Product Management Training Course 05: Customer Relationship Management Course 06: Complete Communication Skills Master Class Course 07: Compliance Risk and Management Course 08: Business Law Course 09: Commercial Law Course 10: Time Management Success becomes a lot simpler with this Ecommerce Management bundle package, which allows you to monetise your skills. This Ecommerce Management bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium Ecommerce Management bundle of courses helps your professional development by receiving an endorsement from the Quality Licence Scheme and CPDQS Accredited Certificate. You'll be able to practice in your own time and speed. The course materials for Ecommerce Management are designed by experts, and you can access them. easily from any of your smartphones, laptops, PCs, tablets, etc. Master the skills. You need to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer This Ecommerce Management Bundle? You will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS Get a free student ID card! (£10 postal charges will be applicable for international delivery) Engaging voiceover and visual elements for your convenience. Complete the bundle at your own pace. Free assessments and immediate results. 24/7 tutor support. Take a step toward a brighter future! *** Course Curriculum: *** Diploma in E-Commerce Management at QLS Level 5 Module 1: Introduction to Electronic Commerce Module 2: Ecommerce Strategy and Implementation Module 3: Customer Service Module 4: Products, Brands, and Services Module 5: Content Planning and Production Module 6: Use of Social Networks Module 7: Marketing Module 8: Creating an Engaging User Experience Module 9: Transaction Management Module 10: Ecommerce Analytics Assessment Process After completing an online module, you will be given immediate access to a specially designed MCQ test. The results will be immediately analysed, and the score will be shown for your review. The passing score for each test will be set at 60%. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in E-Commerce Management at QLS Level 5exams. Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in E-Commerce Management at QLS Level 5, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, completely free of charge. To Additional the Quality Licence Scheme Endorsed Certificate, you have to pay the price based on the level of these courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS Upon finishing the bundle, you will need to order to receive a certificate accredited by CPDQS that is recognised all over the UK and also internationally. The pricing schemes are - Printed Hardcopy Certificate £29 inside the UK. £39 outside the UK (International Delivery). CPD 260 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! Requirements No prior background or expertise is required. Career path The bundle aims to help you get the job or even the long-awaited promotion of your dreams. Certificates Diploma in E-Commerce Management at QLS Level 5 Hard copy certificate - Included For Additional The Quality Licence Scheme Courses, You have to pay the price based on the Level of these Courses: Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 CPD Accredited Certificate 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International delivery) CPD Accredited Certificate Digital certificate - £10 Upon passing the Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD .

Ecommerce Management
Delivered Online On Demand3 weeks
£135

Certificate in Airline Cabin Crew at QLS Level 3

4.5(3)

By Studyhub UK

Overview Embark on an exciting journey through the 'Certificate in Airline Cabin Crew at QLS Level 3', where the sky is not the limit but a canvas of opportunities. This comprehensive course offers a deep dive into the intriguing world of aviation, tailored for those aspiring to soar in the airline industry. The curriculum is meticulously crafted, beginning with the basics in 'Introduction to Aircraft Cabin Crew', progressing through the nuances of airline types, and culminating in advanced topics such as 'Crew Resource Management'. This training not only equips you with theoretical knowledge but also imparts practical insights, ensuring you emerge well-versed in the dynamic environment of cabin crew responsibilities. Imagine yourself navigating through the aisles of a commercial aircraft, equipped with knowledge ranging from emergency protocols to effective communication with passengers. Each module, from 'Personal Grooming of Cabin Crew' to 'Emergency Evacuation System', is designed to sculpt you into a professional who can handle the pressures and pleasures of cabin crew life with equal ease. The course peels back layers of this fascinating career, revealing not just the glamour but also the challenges, and prepares you for recruitment with specific modules focused on interview techniques. This course is more than just a training program; it's a transformative experience. It paints a realistic picture of a cabin crew's life, balancing the allure of travel with the need for rigorous safety measures. By the end of this course, you will not only have acquired a rich understanding of the airline industry but also developed a skill set that makes you an asset to any airline, ready to embark on a career that takes you around the globe. What you'll learn: By the end of the course, you'll have -  Comprehensive understanding of the airline industry and cabin crew roles. Proficiency in emergency and safety procedures specific to aviation. Effective communication skills with passengers and airline staff. Mastery in personal grooming and fatigue management for cabin crew. In-depth knowledge of cabin operations and crew resource management. Why buy this Certificate in Airline Cabin Crew at QLS Level 3? Unlimited access to the course for a lifetime. Opportunity to earn a certificate accredited by the CPD Quality Standards after completing this course. Structured lesson planning in line with industry standards. Immerse yourself in innovative and captivating course materials and activities. Assessments are designed to evaluate advanced cognitive abilities and skill proficiency. Flexibility to complete the course at your own pace, on your own schedule. Receive full tutor support throughout the week, from Monday to Friday, to enhance your learning experience. Who is this course for? Individuals aspiring to join the airline industry as cabin crew. Current airline staff seeking to enhance their career prospects. Hospitality professionals aiming to transition into aviation. Graduates interested in a dynamic and global career path. Anyone passionate about travel and customer service excellence. Career path Flight Attendant: £18,000 - £30,000 Per Annum Senior Cabin Crew: £25,000 - £35,000 Per Annum Cabin Crew Trainer: £30,000 - £40,000 Per Annum Airline Customer Service Manager: £24,000 - £40,000 Per Annum In-flight Services Manager: £35,000 - £50,000 Per Annum Airline Operations Supervisor: £28,000 - £42,000 Per Annum Prerequisites This Certificate in Airline Cabin Crew at QLS Level 3 does not require you to have any prior qualifications or experience. You can just enrol and start learning. This course was made by professionals and it is compatible with all PC's, Mac's, tablets and smartphones. You will be able to access the course from anywhere at any time as long as you have a good enough internet connection. Certification After studying the course materials, there will be a written assignment test which you can take at the end of the course. After successfully passing the test you will be able to claim the pdf certificate for £4.99 Original Hard Copy certificates need to be ordered at an additional cost of £8. Endorsed Certificate of Achievement from the Quality Licence Scheme Learners will be able to achieve an endorsed certificate after completing the course as proof of their achievement. You can order the endorsed certificate for only £85 to be delivered to your home by post. For international students, there is an additional postage charge of £10. Endorsement The Quality Licence Scheme (QLS) has endorsed this course for its high-quality, non-regulated provision and training programmes. The QLS is a UK-based organisation that sets standards for non-regulated training and learning. This endorsement means that the course has been reviewed and approved by the QLS and meets the highest quality standards. Please Note: Studyhub is a Compliance Central approved resale partner for Quality Licence Scheme Endorsed courses. Course Curriculum Module 01: Introduction to Aircraft Cabin Crew Introduction to Aircraft Cabin Crew 00:18:00 Module 02: Understanding Different Types of Airlines Understanding Different Types of Airlines 00:29:00 Module 03: Role of Regulatory Bodies and Trade Associations Role of Regulatory Bodies and Trade Associations 00:30:00 Module 04: Things to Know about a Cabin Crew Life Things to Know about a Cabin Crew Life 00:32:00 Module 05: Advantages and Disadvantages of a Cabin Crew Career Advantages and Disadvantages of a Cabin Crew Career 00:26:00 Module 06: Recruitment Preparation for Pursuing a Cabin Crew Career Recruitment Preparation for Pursuing a Cabin Crew Career 00:49:00 Module 07: Cabin Crew Interview Formats Cabin Crew Interview Formats 00:40:00 Module 08: Training Procedures Training Procedures 00:29:00 Module 09: Aviation Abbreviation and Airport Codes Aviation Abbreviation and Airport Codes 00:31:00 Module 10: The Layout of a Commercial Aircraft The Layout of a Commercial Aircraft 00:44:00 Module 11: Cabin Familiarisation for a Cabin Crew The Layout of a Commercial Aircraft 00:44:00 Module 12: Departments of Airlines and their Interconnection with Cabin Crew Cabin Familiarisation for a Cabin Crew 00:37:00 Module 13: Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet Departments of Airlines and their Interconnection with Cabin Crew 00:51:00 Module 14: Basic Knowledge of Weather Regarding Aviation Knowledge of Currencies, 24 Hour Clock and Phonetic Alphabet 00:14:00 Module 15: Duties of a Cabin Crew Basic Knowledge of Weather Regarding Aviation 00:29:00 Module 16: Communication with the Passenger Duties of a Cabin Crew 00:29:00 Module 17: Aircraft Galley Communication with the Passenger 00:31:00 Module 18: Emergency Evacuation System Aircraft Galley 00:22:00 Module 19: Tackling the Event of a Fire Emergency Evacuation System 00:38:00 Module 20: Medical First Aid Tackling the Event of a Fire 00:29:00 Module 21: Personal Grooming of Cabin Crew Medical First Aid 00:49:00 Module 22: Cabin Crew Fatigue Management Personal Grooming of Cabin Crew 00:53:00 Module 23: Crew Resource Management Cabin Crew Fatigue Management 00:42:00 Assignment Assignment - Certificate in Airline Cabin Crew at QLS Level 3 04:00:00 Order your QLS Endorsed Certificate Order your QLS Endorsed Certificate 00:00:00

Certificate in Airline Cabin Crew at QLS Level 3
Delivered Online On Demand17 hours 16 minutes
£10.99

Property Development - CPDQS Accredited Bundle Course

5.0(2)

By Training Express

Property development is a highly rewarding and dynamic field that opens up a world of opportunities for those keen to learn how to navigate the complexities of the industry. This course provides an in-depth understanding of the entire property development process, from identifying lucrative opportunities to understanding market trends, financing, and legal considerations. With this knowledge, you can make informed decisions that lead to successful projects, whether you're developing residential, commercial, or mixed-use properties. The course is designed for those looking to gain a deep understanding of property development without the need for physical attendance or location-based learning. It delivers valuable insights into market analysis, site selection, project financing, and risk management, offering a streamlined path to success in the property sector. Whether you're an aspiring developer or a professional looking to expand your skill set, this course equips you with the essential tools and knowledge to excel in the property development business. You'll be guided through the complexities of the industry in a way that’s both engaging and informative, ensuring that each concept is both easily digestible and directly applicable to your ambitions. Key Features of Property Development Bundle CPD Accredited Property Development Course Instant PDF certificate Fully online, interactive Property Developmentcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases To become successful in your profession, you must have a specific set of Property Development skills to succeed in today's competitive world. In this in-depth Property Developmenttraining course, you will develop the most in-demand Property Development skills to kickstart your career, as well as upgrade your existing knowledge & skills. Property Development Curriculum Course 01: Property Development Course 02: Property Management Certificate Course 03: Real Estate Agent Course 04: Property Law Course 05: Property Marketing Consultant Course 06: Residential Property Sales Course 07: Conveyancing Course 08: Land Management Course 09: Land Surveying and Cost Estimation Course 10: Tax Accounting Course 11: Customer Relationship Management (CRM) Course 12: Stakeholder Management Course 13: Customer Service Level 2 Course 14: Sales Negotiation Skills Course 15: CDM Regulations Course 16: Debt Management Course 17: Commercial Law 2021 Course 18: Real Estate Investment Course 19: Insurance Course 20: AML, KYC & CDD Accreditation This Property Development bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your Property Development course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 200 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about Property Development basics. Requirements No prior degree or experience is required to enrol in this course. Career path This Property Development Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.

Property Development - CPDQS Accredited Bundle Course
Delivered Online On Demand1 hour
£100

Level 2 Certificate in Travel and Tourism (copy)

By Training Tale

Level 2 Certificate in Travel and Tourism Travel and tourism is one of the most diverse and important global industries. It makes a significant contribution to the economies of many countries and employs approximately 235 million people worldwide. The Level 2 Certificate in Travel and Tourism is designed for anyone interested in working in the travel industry. This Level 2 Certificate in Travel and Tourism course will provide you with in-depth knowledge about Travel and Tourism that will set you on the right track to launching a career in this field. Travel and tourism is a thriving industry, and those who want to travel always need help when planning their vacation and travel plans. By the end of thisLevel 2 Certificate in Travel and Tourismcourse, you will have a thorough understanding of working in the travel and tourism industry, and you can even start your own business. Main Course: Level 2 Certificate in Travel and Tourism Free Courses: Course 01: Travel and Tourism [ Note: Free PDF certificate as soon as completing the Level 2 Certificate in Travel and Tourism course] Level 2 Certificate in Travel and Tourism Course Curriculum of Level 2 Certificate in Travel and Tourism Module 01: Customer Service in Travel and Tourism Module 02: The UK Travel and Tourism Industry Module 03: Travel and Tourism Destinations Module 04: Travel Agency Operations Assessment Method of Travel and Tourism After completing each module of the Level 2 Certificate in Travel and Tourism Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Travel and Tourism After completing the MCQ/Assignment assessment for this Level 2 Certificate in Travel and Tourism course, you will be entitled to a Certificate of Completion from Training Tale which is completely free to download. Who is this course for? Level 2 Certificate in Travel and Tourism This Level 2 Certificate in Travel and Tourism course is ideal for anyone who is looking to work in the travel industry. Requirements Level 2 Certificate in Travel and Tourism There are no specific requirements for this Level 2 Certificate in Travel and Tourism Course because it does not require any advanced knowledge or skills.

Level 2 Certificate in Travel and Tourism (copy)
Delivered OnlineFlexible Dates
£12

Logistics Administrator

4.8(9)

By Skill Up

Gain the skills and credentials to kickstart a successful career and learn from the experts with this step-by-step

Logistics Administrator
Delivered Online On Demand6 hours 56 minutes
£13.59

Level 4 - Logistics Management

By Training Tale

Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management course right now. This Level 4 Logistics Management course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Level 4 Logistics Management Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. Learning Outcomes After completing this Level 4 Logistics Management course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Why Choose Level 4 Logistics Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. **Courses of Level 4 Logistics Management Exclusive Bundle** Course 01: Level 4 Logistics Management Course 02: Level 7 Diploma in Leadership and Management Course Course 03: Level 7 Business Management Course Course 04: Level 5 Negotiation Skills Course Course 05: Level 5 Diploma in Business Analysis Course 06: Level 4 Time Management Course Course 07: Level 3 Business Administration Course 08: Level 2 Diploma in Business Administration Course 09: Anger Management Course 10: Communication Skills Course ***Other Benefits of this Level 4 Logistics Management Exclusive Bundle*** Free 10 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 4 Logistics Management course ] Course Curriculum Level 4 Logistics Management Module 01: An Overview of Logistics Management Module 02: Logistics, the Supply Chain and Competitive Strategy Module 03: Product Design, Cleaner Production and Packaging Module 04: Sustainable Purchasing and Procurement Module 05: Sustainable Warehousing Module 06: Understanding Customer Service Module 07: Basic Inventory Planning and Management Module 08: Freight Transport Management Module 09: Reverse Logistics and Recycling >> --------------------- << Assessment Method After completing each module of the Level 4 Logistics Management course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Logistics Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Logistics Management course is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Requirements Students who intend to enrol in Level 4 Logistics Management Course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Level 4 - Logistics Management
Delivered Online On Demand3 days
£39

Business Analyst: Project Management Techniques

4.7(47)

By Academy for Health and Fitness

Our Aim Is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Business Analyst: Project Management Techniques course might help you get there! Expand your expertise with high-quality training - study the Business Analyst: Project Management Techniques course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Business Analyst: Project Management Techniques online training course. The Business Analyst: Project Management Techniques course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Business Analyst: Project Management Techniques course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Business Analyst: Project Management Techniques training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Why Prefer Us? Opportunity to earn a certificate accredited by CPDQS. Get a free student ID card!(£10 postal charge will be applicable for international delivery) Innovative and Engaging Content. Free Assessments. 24/7 Tutor Support. Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Business Analyst: Project Management Techniques course: Module 01: Introduction to Business Management Module 02: Operations Management Module 03: Introduction to Business Analysis Module 04: Strategic Analysis and Product Scope Module 05: Project Management Module 06: Business Development and Succession Planning Module 07- Business Process Management Module 08: Planning & Forecasting Operations Module 09: Performance Management Module 10: Management of Cash and Credit Module 11: Managing Risk and Recovery Module 12: Quality Management Module 13: Communication Skills Module 14: Business Environment Module 15: Organisational Skills Module 16: Negotiation Techniques Module 17: Human Resource Management Module 18: Motivation and Counselling Module 19: Customer Service Module 20: Time Management Module 21: Conflict Management Assessment Process Once you have completed all the modules in the Business Analyst: Project Management Techniques course, you can assess your skills and knowledge with an optional assignment. Certificate of Completion The learners have to complete the assessment of this Business Analyst: Project Management Techniques course to achieve the CPDQS accredited certificate. Digital Certificate: £10 Hard Copy Certificate: £29 (Inside UK) Hard Copy Certificate: £39 (for international students) CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Business Analyst: Project Management Techniques course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career.

Business Analyst: Project Management Techniques
Delivered Online On Demand9 hours
£12

Hotel Receptionist Diploma

4.8(9)

By Skill Up

Master the role of a Hotel Receptionist with our top Hotel Receptionist Diploma. Learn procedures, communication, and brand standards in hospitality.

Hotel Receptionist Diploma
Delivered Online On Demand9 hours
£25