Description

Assertive communication is a powerful skill that enables individuals to express their thoughts, feelings, and needs clearly and confidently, without aggression or passivity. This course is designed to help you master the art of speaking up with clarity, while fostering mutual respect in both personal and professional environments. Whether you’re aiming to enhance your leadership presence or simply improve everyday interactions, assertive communication paves the way for stronger, more productive relationships. By understanding the balance between being too passive or overly aggressive, you’ll gain the ability to communicate with poise and confidence.

Through this course, you’ll gain insights into the core principles of assertiveness, learn how to set boundaries, and discover strategies for handling conflict with tact. It’s all about striking the right tone – neither too soft nor too forceful. Ideal for anyone seeking to improve their interpersonal communication, this course offers a practical approach to mastering assertiveness, fostering respect, and creating an environment where clear and honest dialogue can flourish. Prepare to embrace a more confident version of yourself, all while maintaining a sense of humour and professionalism in your conversations.

Key Features

CPD Accredited

FREE PDF + Hardcopy certificate

Fully online, interactive course

Self-paced learning and laptop, tablet and smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Course Curriculum

Module 01: Introduction to Assertiveness Skills

Module 02: Building Self-Confidence

Module 03: Self-Awareness and Emotional Intelligence

Module 04: Effective Communication Strategies

Module 05: Assertiveness in Social Situations

Module 06: Assertiveness in the Workplace

Module 07: Overcoming Fear and Anxiety

Module 08: Self-Esteem and Assertiveness

Learning Outcomes:

Enhance your confidence and self-assuredness.

Improve your emotional intelligence for better relationships.

Master effective communication strategies.

Navigate social and workplace situations assertively.

Conquer fear and anxiety to boost self-esteem.

Develop assertiveness for personal and professional growth.

Accreditation

This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Certificate

After completing this course, you will get a FREE Digital Certificate from Training Express.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

Individuals looking to boost their confidence and communication skills.

Professionals aiming to excel in the workplace.

Anyone seeking personal growth and self-improvement.

Students preparing for future career success.

Those who wish to strengthen their interpersonal relationships.

Individuals wanting to overcome fear and anxiety.

Anyone interested in enhancing their self-esteem.

Those looking to unlock the secrets of assertive communication.

Career path

Communication Officer

Human Resources Specialist

Sales and Marketing Manager

Counsellor or Therapist

Customer Service Representative

Team Leader or Manager

Certificates

Digital certificate

Digital certificate - Included

Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.

Hard copy certificate

Hard copy certificate - Included

Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

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Assertive Communication Course

By Training Express

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