Customer Service Essentials 1 Day Training in Bromley
Barista Skills teaches the essential practical skills needed behind the espresso bar, such as how to set your grinder, make espresso, foam and texture milk for cappuccinos, and create latte art, as well as an exploration of health and safety issues, customer service protocols, and basic business practices. The Barista Skills Foundation course allows learners to gain an introductory understanding of the coffee itself and foundational skills required to set a grinder, make espressos, foam and texture milk and latte art techniques per SCA quality standards while implementing health and safety practices and customer service. Practical learning objectives and activities prepare the learner to conduct key foundational tasks of a barista. A written exam tests theoretical knowledge based on Foundation course learning objectives.
Overview Supply Management plays a very important role in order to maintain business harmony, maintaining good relationships, and information, having a smooth flow within the business process and delivering good customer service. The course will highlight some modern techniques of Project Management to implement in the supply management process. As research shows Project Management and Supply Management are very similar thus, we will learn the tools and techniques used to initiate, execute, execute and manage and control the project.
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
Overview By the end of the course, delegates will have: Identify and prioritise key accounts Increasing business revenue through effective CRM The importance of client care in the business environment Contribution of Customer care towards to quality service Understand the benefits of high-level CRM and the part it plays in client retention Understanding the service excellence and its strengths Necessary attitudes for inspiring customer service Develop the important skills necessary for an effective Customer Relationship Manager Building rapport and creating strong working relationships Effective Communication between the clients Understanding the importance of interpersonal contact and behaviour
The VTCT (ITEC) Level 4 Award in Dermaplaning is an advanced and exclusive qualification specifically designed for those who wish to expand their expertise in advanced aesthetic procedures. The Level 4 Dermaplaning course is also ideal for medical professionals seeking to enhance their skill set by incorporating advanced aesthetic treatments into their repertoire. This advanced qualification is uniquely designed for those who want to upgrade their professional skin capabilities. With a focus on national standards, you'll learn the safety concerns surrounding dermaplaning treatments and refresh your knowledge of relevant anatomy and physiology for level 4 aesthetic treatments. Through the Level 4 Dermaplaning course, you'll perfect your customer service and client communication skills, increasing your employability prospects. With both practical and theoretical learning, you'll gain the knowledge and experience necessary to confidently provide cosmetic skin treatments. From preparing clients safely and ethically to choosing the correct equipment and monitoring client reactions, you'll be fully equipped to deliver professional dermaplaning treatments upon completion of the course. Enrol now in the VTCT (ITEC) Level Award 4 in Dermaplaning and upgrade your career!
The VTCT (ITEC) Level 4 Award in HiFu is an advanced and exclusive qualification specifically designed for those who wish to expand their expertise in advanced aesthetic procedures. The Level 4 HiFu course is also ideal for medical professionals seeking to enhance their skill set by incorporating advanced aesthetic treatments into their repertoire. This advanced qualification is uniquely designed for those who want to upgrade their professional skin capabilities. With a focus on national standards, you'll learn the safety concerns surrounding HiFu treatments and refresh your knowledge of relevant anatomy and physiology for level 4 aesthetic treatments. Through the Level 4 HiFu course, you'll perfect your customer service and client communication skills, increasing your employability prospects. With both practical and theoretical learning, you'll gain the knowledge and experience necessary to confidently provide cosmetic skin treatments. From preparing clients safely and ethically to choosing the correct equipment and monitoring client reactions, you'll be fully equipped to deliver professional dermaplaning treatments upon completion of the course. Enrol now in the VTCT (ITEC) Level Award 4 in HiFu and upgrade your career!
The VTCT (ITEC) Level 4 Certificate in Skin Needling is an advanced and exclusive qualification specifically designed for those who wish to expand their expertise in advanced aesthetic procedures. The Level 4 Microneedling course is also ideal for medical professionals seeking to enhance their skill set by incorporating advanced aesthetic treatments into their repertoire. This advanced qualification is uniquely designed for those who want to become fully qualified skin needling therapists. With a focus on national standards, you'll learn the safety concerns surrounding skin needling treatments and refresh your knowledge of relevant anatomy and physiology for level 4 aesthetic treatments. Through the Level 4 Skin Needling course, you'll perfect your customer service and client communication skills, increasing your employability prospects. With both practical and theoretical learning, you'll gain the knowledge and experience necessary to confidently provide cosmetic skin needling treatments. From preparing clients safely and ethically to choosing the correct needle size and monitoring client reactions, you'll be fully equipped to deliver professional skin needling treatments upon completion of the course. Enrol now in the VTCT (ITEC) Level 4 Certificate in Skin Needling and take the first step towards becoming a fully qualified skin needling therapist.
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