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Client Relationship Management

Client Relationship Management

By GBA Corporate

5.0(10)
  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • Delivered Online or In-Person

  • Delivered at your location

  • UK & International Requests Considered

  • 5 days

  • All levels

Description

Overview


By the end of the course, delegates will have:

 

  • Identify and prioritise key accounts

  • Increasing business revenue through effective CRM

  • The importance of client care in the business environment

  • Contribution of Customer care towards to quality service

  • Understand the benefits of high-level CRM and the part it plays in client retention

  • Understanding the service excellence and its strengths

  • Necessary attitudes for inspiring customer service

  • Develop the important skills necessary for an effective Customer Relationship Manager

  • Building rapport and creating strong working relationships

  • Effective Communication between the clients

  • Understanding the importance of interpersonal contact and behaviour

About The Provider

GBA, the name highlights as the one stop for diversified training. We are one of the most upcoming UK based training company offering extensive training with wide range of training courses. We are based in UK with venues across the globe, providing value training in 15 countries...
Read more about GBA Corporate

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