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When it Gets Complicated
By Changing Minds Training
(4)- 30 Day Money Back Guarantee
- Completion Certificate
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Dates
Facilitators
Olivia-Louise Hamilton
MD of Changing Minds Training
Olivia specialises in taking complex and emotive topics and transforming them into simple, sensitive, and genuinely engaging sessions that professionals can put into practice straight away. What makes Olivia's approach distinctive is the combination of professional expertise and personal lived experience. With a background spanning emergency services, psychiatric care, and frontline support work, Olivia also draws on her own recovery from mental illness, self-harm, and suicide attempts.
Tommy Knight
Paramedic and Owner of PocketClinician
Tommy is a practising UK Paramedic and the founder of PocketClinician, one of the UK's leading education platforms for student paramedics and ambulance clinicians. Drawing on his experience working on the frontline of the NHS, Tommy is passionate about helping students bridge the gap between university and clinical practice. Through PocketClinician, he has supported thousands of learners with practical resources, online courses, webinars, CPD content and bestselling pocketbooks designed to build confidence both on placement and beyond qualification. His mission is simple: to provide today's student paramedics with everything he wishes he had when he was a student. By combining evidence-based education with real-world clinical experience, Tommy aims to make learning practical, engaging and directly relevant to life on the road, helping the next generation of ambulance clinicians develop the knowledge, confidence and clinical reasoning needed to deliver outstanding patient care.
Description
Some of the hardest decisions in pre-hospital care happen when a patient refuses your help.
Perhaps you've thought...
"Do they actually have capacity?"
"Can they refuse treatment?"
"What if alcohol or drugs are affecting their decision?"
"Am I legally covered if they refuse to come to hospital?"
Questions surrounding mental capacity, refusal of care and mental health law are among the most common sources of uncertainty for student paramedics and ambulance clinicians. Balancing patient autonomy with your duty of care can be challenging, particularly when substance misuse, mental illness and complex social circumstances all overlap.
This When it Gets Complicated Masterclass explores the legal and clinical decision-making processes that underpin some of the most difficult mental health presentations encountered in pre-hospital care. You'll develop a clearer understanding of the Mental Capacity Act, refusal of care and the additional challenges presented by dual diagnosis, where mental illness and substance use coexist.
Through realistic case discussions and practical examples, you'll gain greater confidence making safe, defensible decisions while remaining patient-centred and legally informed.
Whether you're on placement or already working on the frontline, this masterclass will help you approach complex mental health presentations with greater confidence and clarity.
This masterclass is ideal for:
Student Paramedics
Newly Qualified Paramedics (NQPs)
Ambulance Clinicians
Associate Ambulance Practitioners
Emergency Care Assistants
Anyone wanting to improve their confidence managing mental health presentations in pre-hospital care.
Expect practical teaching, real-world examples, evidence-based discussion and plenty of opportunities to challenge common misconceptions around mental health emergencies.
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