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The Mental Health Landscape
By Changing Minds Training
(4)- 30 Day Money Back Guarantee
- Completion Certificate
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Dates
Facilitators
Tommy Knight
Paramedic and Owner of PocketClinician
Tommy is a practising UK Paramedic and the founder of PocketClinician, one of the UK's leading education platforms for student paramedics and ambulance clinicians. Drawing on his experience working on the frontline of the NHS, Tommy is passionate about helping students bridge the gap between university and clinical practice. Through PocketClinician, he has supported thousands of learners with practical resources, online courses, webinars, CPD content and bestselling pocketbooks designed to build confidence both on placement and beyond qualification. His mission is simple: to provide today's student paramedics with everything he wishes he had when he was a student. By combining evidence-based education with real-world clinical experience, Tommy aims to make learning practical, engaging and directly relevant to life on the road, helping the next generation of ambulance clinicians develop the knowledge, confidence and clinical reasoning needed to deliver outstanding patient care.
Olivia-Louise Hamilton
MD of Changing Minds Training
Olivia specialises in taking complex and emotive topics and transforming them into simple, sensitive, and genuinely engaging sessions that professionals can put into practice straight away. What makes Olivia's approach distinctive is the combination of professional expertise and personal lived experience. With a background spanning emergency services, psychiatric care, and frontline support work, Olivia also draws on her own recovery from mental illness, self-harm, and suicide attempts.
Description
Mental health emergencies are one of the fastest-growing reasons people call 999, yet many student paramedics and ambulance clinicians say they feel least confident when responding to these patients.
If you've ever wondered:
“Am I going to say the wrong thing?"
"What questions should I ask?"
“Where do I start with the assessment?"
"What's my role as a paramedic in a mental health crisis?"
...then this masterclass is designed for you.
Many clinicians worry about saying the wrong thing, making the wrong decision, or defaulting to conveying every patient to hospital simply because they lack confidence. The reality is that safe mental health assessment is about understanding the patient in front of you, recognising risk, and knowing what options are available, not simply transporting everyone to the Emergency Department.
In this first masterclass, we'll build the foundations of mental health assessment in pre-hospital care, giving you the knowledge and confidence to approach mental health patients with a clear, structured mindset.
You'll explore how common mental health presentations are in ambulance practice and learn the important differences between mental illness, mental health crisis, and acute behavioural disturbance, three terms that are frequently confused but require very different clinical approaches.
We'll also discuss the unique role of paramedics within the wider mental health system. As ambulance clinicians, we're often the first healthcare professionals a patient speaks to during one of the worst moments of their life, and sometimes the only clinicians they will see. Understanding your role, your responsibilities, and the wider support available is essential for providing safe, compassionate, patient-centred care.
Whether you're a student paramedic preparing for placement, a newly qualified paramedic looking to build confidence, or an experienced ambulance clinician wanting to refresh your knowledge, this session will give you practical knowledge you can immediately apply on shift.
This masterclass is ideal for:
Student Paramedics
Newly Qualified Paramedics (NQPs)
Ambulance Clinicians
Associate Ambulance Practitioners
Emergency Care Assistants
Anyone wanting to improve their confidence managing mental health presentations in pre-hospital care.
Expect practical teaching, real-world examples, evidence-based discussion and plenty of opportunities to challenge common misconceptions around mental health emergencies.
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