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Responding to Crisis

Responding to Crisis

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Dates

  • to
    Delivered Online
    £9.99
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Facilitators

  • Olivia-Louise Hamilton

    Olivia-Louise Hamilton

    MD of Changing Minds Training

    Olivia specialises in taking complex and emotive topics and transforming them into simple, sensitive, and genuinely engaging sessions that professionals can put into practice straight away. What makes Olivia's approach distinctive is the combination of professional expertise and personal lived experience. With a background spanning emergency services, psychiatric care, and frontline support work, Olivia also draws on her own recovery from mental illness, self-harm, and suicide attempts.

  • Tommy Knight

    Tommy Knight

    Paramedic and Owner of PocketClinician

    Tommy is a practising UK Paramedic and the founder of PocketClinician, one of the UK's leading education platforms for student paramedics and ambulance clinicians. Drawing on his experience working on the frontline of the NHS, Tommy is passionate about helping students bridge the gap between university and clinical practice. Through PocketClinician, he has supported thousands of learners with practical resources, online courses, webinars, CPD content and bestselling pocketbooks designed to build confidence both on placement and beyond qualification. His mission is simple: to provide today's student paramedics with everything he wishes he had when he was a student. By combining evidence-based education with real-world clinical experience, Tommy aims to make learning practical, engaging and directly relevant to life on the road, helping the next generation of ambulance clinicians develop the knowledge, confidence and clinical reasoning needed to deliver outstanding patient care.

Description

Asking someone whether they're thinking about suicide can feel like one of the hardest questions you'll ever ask, but avoiding the question can be even more dangerous.

Perhaps you've found yourself wondering...

  • "How do I ask someone if they're suicidal?"

  • "What if I say the wrong thing?"

  • "How do I know whether they're genuinely at risk?"

  • "What happens if I leave them at home and something happens later?"

These are some of the most difficult and emotionally challenging situations faced by student paramedics and ambulance clinicians. Many clinicians feel anxious about asking direct questions regarding suicide, assessing risk or deciding on the safest course of action.

This Responding to Crisis Masterclass is designed to build your confidence in recognising and managing patients presenting with suicidal ideation, self-harm and acute mental health risk. Through practical discussion, evidence-based guidance and realistic pre-hospital scenarios, you'll learn how to approach these conversations with compassion while carrying out a structured clinical assessment.

We'll explore how to recognise warning signs, assess immediate risk and understand the wider support available to patients experiencing a mental health crisis. You'll also gain a clearer understanding of referral pathways, safety planning and the importance of accurate clinical documentation when managing high-risk presentations.

Whether you're a student paramedic preparing for placement, a newly qualified paramedic or an experienced ambulance clinician looking to develop confidence in mental health risk assessment, this masterclass will provide practical skills you can immediately apply in clinical practice.

This masterclass is ideal for:

  • Student Paramedics

  • Newly Qualified Paramedics (NQPs)

  • Ambulance Clinicians

  • Associate Ambulance Practitioners

  • Emergency Care Assistants

  • Anyone wanting to improve their confidence managing mental health presentations in pre-hospital care.

Expect practical teaching, real-world examples, evidence-based discussion and plenty of opportunities to challenge common misconceptions around mental health emergencies.

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