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Olivia-Louise Hamilton
MD of Changing Minds Training
Olivia specialises in taking complex and emotive topics and transforming them into simple, sensitive, and genuinely engaging sessions that professionals can put into practice straight away. What makes Olivia's approach distinctive is the combination of professional expertise and personal lived experience. With a background spanning emergency services, psychiatric care, and frontline support work, Olivia also draws on her own recovery from mental illness, self-harm, and suicide attempts.
Tommy Knight
Paramedic and Owner of PocketClinician
Tommy is a practising UK Paramedic and the founder of PocketClinician, one of the UK's leading education platforms for student paramedics and ambulance clinicians. Drawing on his experience working on the frontline of the NHS, Tommy is passionate about helping students bridge the gap between university and clinical practice. Through PocketClinician, he has supported thousands of learners with practical resources, online courses, webinars, CPD content and bestselling pocketbooks designed to build confidence both on placement and beyond qualification. His mission is simple: to provide today's student paramedics with everything he wishes he had when he was a student. By combining evidence-based education with real-world clinical experience, Tommy aims to make learning practical, engaging and directly relevant to life on the road, helping the next generation of ambulance clinicians develop the knowledge, confidence and clinical reasoning needed to deliver outstanding patient care.
You can care deeply for your patients while slowly losing sight of your own wellbeing and many clinicians don't realise it's happening until they're already struggling.
Perhaps you've experienced moments where...
You keep replaying a difficult call after your shift.
You feel emotionally drained after repeated mental health jobs.
You wonder whether you're becoming less empathetic than you used to be.
You question whether feeling this way is 'just part of the job'.
Working as a student paramedic, newly qualified paramedic or experienced ambulance clinician means regularly caring for people experiencing trauma, crisis and distress. While we spend considerable time learning how to care for patients, we rarely receive the same education about protecting our own wellbeing.
This Looking After Yourself Masterclass explores the psychological impact of frontline ambulance work, including compassion fatigue, vicarious trauma and moral injury. You'll develop a greater understanding of why these occur, how to recognise the early warning signs and the practical steps you can take to protect your long-term wellbeing and professional resilience.
We'll also discuss evidence-based strategies for maintaining healthy boundaries, accessing support and creating sustainable habits that allow you to continue delivering compassionate patient care throughout your career.
Whether you're about to start your first placement or have years of experience in emergency care, this masterclass aims to give you practical tools to look after the most important piece of equipment you have: you.
This masterclass is ideal for:
Student Paramedics
Newly Qualified Paramedics (NQPs)
Ambulance Clinicians
Associate Ambulance Practitioners
Emergency Care Assistants
Anyone wanting to improve their confidence managing mental health presentations in pre-hospital care.
Expect practical teaching, real-world examples, evidence-based discussion and plenty of opportunities to challenge common misconceptions around mental health emergencies.