Booking options
£50
+ VAT£50
+ VATOn-Demand course
Beginner level
One of the most difficult things any sales person has to do is to make a first contact with a potential customer. This inevitably requires some form of cold calling, either over the phone or by email. Without a framework, most efforts will fall flat and not make the connection that you want.
This course is designed for anyone who needs to contact customers that they have never contacted before. This is never easy nor enjoyable. However, it is by far and away the most successful way of contacting new customers, quickly qualifying them and then arranging a first meeting.
By taking this course, you will learn:
How to structure your call for maximum effect;
What to say to a customer to get them to pay attention;
How to construct an email that warms your customer to take your call in the future.
The course should take about one day to complete. However, each lesson takes about 40-50 minutes depending on the time that it takes to do the exercise. You can take your time completing all of the lessons. They do not all have to be done in one day.
You have a lifetime access to the course so can always go back and watch the videos and review the exercises again and again.
All of the materials are accessed online but you can download all of the exercises so that you can do these any where and at any time.