2654 Customer Service courses

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Level 3 QLS Endorsed Diploma | 120 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

The Functional Skills Mini Bundle delivers straightforward knowledge across essential topics—maths, English, IT, Microsoft Project, and self-organisation. If you've ever wondered when you’d use algebra again or struggled with that oddly formatted email, this one’s for you (and your future spreadsheet). It’s smart, clear and focused—perfect for building a solid academic and administrative foundation. Whether you’re brushing up on core subjects or preparing to be more organised than your calendar suggests, this bundle covers essential functions that play well in almost every environment—digital or otherwise. Learning Outcomes: Improve English reading, writing, and structured communication skills. Gain confidence in everyday numeracy and problem-solving concepts. Learn IT fundamentals with a focus on usability and clarity. Explore Microsoft Project structure and time-based task allocation. Understand how to prioritise tasks and meet planned objectives. Strengthen essential workplace and study-related digital skills. Who is this Course For: Job seekers needing a refresher on key academic subjects. Students aiming to build confidence in English and maths. Individuals looking to manage time and tasks more effectively. Beginners exploring the basics of information technology. Professionals wanting clarity in project management software. Anyone needing structured learning across core skill areas. Career changers preparing for office-based digital roles. Learners interested in self-organisation and efficient planning. Career Path: Administrative Assistant – £24,000/year Project Coordinator – £29,000/year Data Entry Officer – £23,500/year IT Support Assistant – £26,000/year Office Manager – £31,500/year Customer Service Executive – £25,000/year

Floristry: Floristry Online Training Would you like to go on an enlightening adventure in floristry? Our complete Floristry course is available for you to hone your abilities in the complexities of this fascinating Floristry topic. This Floristry programme will provide you with essential insights into Floristry ideas and practises. The major goal of this Floristry course is to provide learners with a solid grasp of Floristry techniques. You will be able to apply them in a variety of situations after completing this Floristry course. Marketing, customer service, floral design, and flower arrangements are lesson parts of the Floristry course. You will learn how to produce funeral flowers, wreaths, and bouquets in this Floristry course. Start our Floristry course to dive into the fascinating world of Floristry and discover the unlimited job prospects! Learning Outcome of Floristry: Floristry Course After completing this Floristry: Floristry course you will learn about: Floristry introduction, careers in Floristry, roles and responsibilities as a Floristry artist. The Floristry course describes how to start your own business. Marketing and Getting Customers are also part of the Floristry course. You will know about flowers, arrangements, storing and maintaining of flowers as a Floristry specialist. The floristry course teaches how to process, design and bouquet-making ideas. This Floristry course is helpful for making funeral flowers and wreaths. Main Course: Floristry Training Free Courses are including with this Floristry: Floristry Course Along with The Floristry: Floristry Course, We Offer a free Garden Design & Landscaping course Along with The Floristry: Floristry Course, We Offer a free Level 2 Certificate in Understanding Climate Change and Environmental Awareness Course Special Offers of this Floristry: Floristry Training Science Course This Floristry: Floristry Course includes a FREE PDF Certificate. Lifetime access to this Floristry: Floristry Course Instant access to this Floristry: Floristry Course Get FREE Tutor Support to this Floristry: Floristry Course Floristry: Floristry Online Training This floral design curriculum will give you important knowledge about floral concepts and techniques. The primary goal of this floral design course is to provide students with a solid understanding of floral techniques. After completing this Floristry: Floristry course, you will be able to apply them in a variety of contexts. The Floristry: Marketing, customer service, floral design, and flower arrangements are all covered in this course. You will learn how to make wreaths, bouquets, and funeral flowers in this floral design course. Who is this course for? Floristry: Floristry Online Training The Floristry: Floristry course is intended for a diverse group of people who want to improve their Floristry knowledge and abilities. Requirements Floristry: Floristry Online Training To enrol in this Floristry: Floristry Course, students Need: To join in our Floristry: Floristry Course, you must have a strong command of the English language. To successfully complete our Floristry: Floristry Course, you must be vivacious and self driven. To complete our Floristry: Floristry Course, you must have a basic understanding of computers. A minimum age of 15 is required to enrol in this Floristry: Floristry Course. Career path Floristry Online Training Completing the Floristry: Floristry course can lead to fascinating possibilities in a variety of Floristry-related industries.

Level 5 QLS Endorsed Diploma | 150 CPD Points | +Gifts: QLS Certificate + PDF Certificate | 24/7 Learner Support

Overview Many hospitals and clinics will use a smile, “customer service” and good intentions to hide the fact they have poor or no training in service and professional staff about the different care that medical tourists or expat local patients need. At the heart of appropriate care for medical travellers is a need for institutional awareness of the unique differences between local patients and medical tourists. Having a better understanding of what medical tourists, their care managers and home-based doctors expect from the receiving hospital or clinic at the medical destination will lead to a better quality of patient care for medical travellers.

Are you ready to advance your career in the field of education? Our HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) is not just an ordinary qualification; it's a mark of excellence recognized by Ofqual and the UK Government. This Higher Level Teaching Assistant - HLTA Level 4 Qualification serves as your gateway to earning a respected and professional credential that can truly transform your educational career. Immerse yourself in the world of professional knowledge, child development, and special educational needs. Master the skills of effective communication, curriculum planning, and assessment techniques. Learn how to expertly manage behaviour and leave a lasting impact on the learning journey of children and young people. This Higher Level Teaching Assistant - HLTA Level 4 Qualification is not just a job opportunity; it's a path to a fulfilling and influential role in the education sector. Learning Outcomes in Higher Level Teaching Assistant - HLTA Level 4 Qualification Develop a comprehensive understanding of the roles and responsibilities of Higher Level Teaching Assistants. Cultivate effective teamwork and collaboration within an educational environment. Gain valuable insights into child development, including influencing factors and parental involvement. Acquire the necessary skills to support learners with diverse needs and promote positive behavior. Why Choose Focus Awards? Selecting Focus Awards for your educational and training programs offers several key advantages. As an accrediting body governed by Ofqual, their qualifications are widely recognized, both nationally and internationally, ensuring that you are held to the highest educational standards. Focus Awards' commitment to professionalism, rapid growth, and diverse range of qualifications makes them a dynamic choice for a relevant and exceptional learning experience. Choosing Focus Awards can elevate your career prospects, personal development, and educational achievements. Benefits You Will Gain in Higher Level Teaching Assistant - HLTA Level 4 Qualification Access to high-quality virtual learning materials. 24/7 access to course modules. A user-friendly online platform. Compliance with established standards. A recognized qualification. Exceptional customer service. Guided Learning Hours in Higher Level Teaching Assistant - HLTA Level 4 Qualification This Higher Level Teaching Assistant - HLTA Level 4 Qualification requires a total of 108 hours of Guided Learning Hours (GLH), which includes direct interactions and support from educators or trainers. These hours ensure that learners receive appropriate guidance and assessment throughout their educational journey. Total Qualification Time in Higher Level Teaching Assistant - HLTA Level 4 Qualification Total Qualification Time (TQT) encompasses both Guided Learning Hours (GLH) and an estimate of hours dedicated to independent preparation, study, and other learning activities, including assessments, under the guidance of educational staff but not directly supervised. The credit value of a qualification is determined based on TQT, with each credit representing 10 hours of learning. For this Higher Level Teaching Assistant - HLTA Level 4 Qualification, the Total Qualification Time is 360 hours, with a total credit value of 36. Method of Assessment in Higher Level Teaching Assistant - HLTA Level 4 Qualification Assessment activities: Multiple short assignments requiring evidence of general reading and appropriate references. Submission: All assignments must be submitted via the online portal. Pass criteria: To attain a Pass, learners must meet all learning outcomes; no grading system is applied. Assessment process: Tutor-marked assignments are administered after completing each unit, with comprehensive feedback. External assessment: Tutor-marked tasks are also subject to assessment by a qualified professional. Quality assurance: Tasks undergo both internal and external moderation processes to ensure they meet the required standards for both learners and assessors. Progression after Higher Level Teaching Assistant - HLTA Level 4 Qualification Learners who complete the Higher Level Teaching Assistant - HLTA Level 4 Qualification have the opportunity to explore these pathways and further enhance their teaching skills and career prospects. Focus Awards Level 3 Award in Education and Training (RQF): A foundational course for those interested in teaching and training roles. Focus Awards Level 4 Certificate in Education and Training (RQF): A comprehensive program designed for aspiring educators and trainers. Focus Awards Level 5 Diploma in Education and Training (RQF): An advanced qualification suitable for educators aiming to excel, often serving as a stepping stone toward achieving Qualified Teacher Status (QTS). Qualification Purpose The HLTA - Level 4 Certificate for Higher Level Teaching Assistants (RQF) by Focus Awards is tailored for current teaching assistants with aspirations to become Higher Level Teaching Assistants. Its primary purpose is to enhance their knowledge and skills, enabling them to effectively support individuals and small groups in educational settings while addressing various additional needs. Who is this course for? This Higher Level Teaching Assistant - HLTA Level 4 Qualification is for: Aspiring Higher Level Teaching Assistants Current Teaching Assistants with ambitions to advance their careers Individuals deeply committed to inclusive education Those seeking to support learners with diverse needs Requirements Candidates looking to enrol in this program must meet specific entry criteria. Minimum age: 16 years Employment as a teaching assistant in a school Work placement can be in a primary, secondary, or special school Career path Upon completion of the Higher Level Teaching Assistant - HLTA Level 4 Qualification, you can pursue various career paths as follows: Higher Level Teaching Assistant (HLTA): £18,000 to £30,000 per year Special Educational Needs Coordinator (SENCO): £30,000 to £45,000 per year Classroom Teacher (Starting): £25,714 to £32,157 per year Educational Consultant: £30,000 to £60,000 per year Note: Registration, Assessment, Certification fee included with this price

Travel Agent with Travel & Tourism Consultant Do you have aspirations of entering the attractive field of travel agent? Whether you want to organise unforgettable events, run hotels, or tell the world about your travels, then this travel agent training is just for you. This travel agent course will give you the knowledge and abilities you need to succeed in the fast-paced field of trip planning. A thorough theoretical investigation of a handful in-demand industries is provided by Our Travel Agent. The travel agent course teaches students how to grasp event planning, navigate hotel & hospitality management. Throughout the Travel Agent course you can delve yourself into the fascinating world of travel & tourism. As a travel agent, you will learn the finer points of concierge services and customer relationship management. A travel agent training helps students develop their communication skills more quickly. Travel Agent course learner Learn how to coordinate logistics and transportation in this Travel Agent course. Finally, the Travel Agent course uses cross-cultural awareness training to communicate with an international audience. Take part in this amazing trip and realise your dream of becoming the best travel agent ever. Learning Outcome of Travel Agent You can learn how to make Travel Agency Operations, minimise risk and proper sales technique From Travel agent course you can be an expert on Travel Technology and Reservation Systems You will learn how to do Marketing , Promoting Travel Services, Customer Service and Communication Skills as an expert Travel agent You can make an efficient Group Travel, Sustainable Travel and Corporate Social Responsibility As a Travel agent you will learn Human Resource Management in the Travel Industry Main Course: Travel Agent Free Courses are including with this Travel Agent: Travel Agent Course Along with The Travel Agent Course, We Offer a free Level 5 Travel & Tourism Course Along with The Travel Agent Course, We Offer a free Customer Service Level 2 Course Along with The Travel Agent Course, We Offer a free Level 5 Hospitality Management Course Special Offers of this Travel Agent: Travel Agent Course This Travel Agent Course includes a FREE PDF Certificate. Lifetime access to this Travel Agent Course Instant access to this Travel Agent Course Get FREE Tutor Support to this Travel Agent Course Travel Agent with Travel & Tourism Consultant Are you a travel enthusiast looking to turn your passion into a lucrative career? There is no need to look any further! We are pleased to present the comprehensive and transformative Travel Agent: Travel Agent Course to you. This Travel Agent: Travel Agent Course is intended to provide you with the skills and knowledge required to excel in the fast-paced world of travel planning. Who is this course for? Travel Agent with Travel & Tourism Consultant This Travel Agent Course is open to everyone. Requirements Travel Agent with Travel & Tourism Consultant To enrol in this Travel Agent: Travel Agent Course, students must fulfil the following requirements. To join in our Travel Agent Course, you must have a strong command of the English language. To successfully complete our Travel Agent Course, you must be vivacious and self driven. To complete our Travel Agent Course, you must have a basic understanding of computers. A minimum age limit of 15 is required to enrol in this Travel Agent Course. Career path Travel Agent with Travel & Tourism Consultant Travel agent, travel blogger, hotel manager, event planner, and concierge and relative field career paths will all be available, with salaries in the UK ranging from £15,000 to £60,000 annually with our Travel Agent course.

Overview The Level 3 Certificate in Assessing Vocational Achievement (RQF) is intended to help you acquire an RQF Assessing Vocational Achievement certificate. You will learn the principles and practices that support assessment, which will be shown by a written account proving your knowledge and comprehension, as well as the completion of a workbook that demonstrates research into assessment practice and associated legal requirements. You will also have the ability to conduct performance evaluations in an individual's work setting. You'll also learn how to evaluate your performance in terms of occupational skills, knowledge, and understanding in settings other than the workplace. This might take place in workshops, classrooms, or other training settings. So buckle up and sign up now! Benefits you will gain: Top-notch e-learning materials Modules availability 24/7 An easy-to-use online learning platform Flexible learning hours Level 3 Certificate in Assessing Vocational Achievement (RQF) (Regulated qualification) Exquisite customer service Qualification Focus Awards Level 3 Certificate in Assessing Vocational Achievement (RQF). Description Learners must complete all 3 mandatory units to achieve a total credit of 15In this course, you will: Understand the principles and requirements of assessment. Learn more about different types of assessment methods, manage information, make assessment decisions, and assure quality. Maintain legal and good practice requirements when assessing occupational competence. Plan the assessment of occupational competence. Be able to prepare and carry out assessments of vocational skills, knowledge and understanding. Qualification Purpose This comprehensive Level 3 Certificate in Assessing Vocational Achievement (RQF) course is designed to help students master the knowledge and skills they'll need to effectively assess occupational competence in the workplace and outside the workplace. Who is this course for? The Level 3 Certificate in Assessing Vocational Achievement (RQF) course is for individuals wanting to serve as fully qualified assessors in the educational sector. Individuals who wish to achieve a sought-after assessment certificate will benefit from its excellent training. Entry Requirements There are no specific entry requirements for this qualification. This qualification is accredited for learners who are at least 19 years old or older. Progression Learners wishing to progress from this qualification can undertake the following qualifications: Focus Awards Level 3 Award in Assessing Competence in the Work Environment Focus Awards Level 4 in Understanding the Internal Quality Assurance of Assessment Processes and Practices Focus Awards Level 4 in the Internal Quality Assurance of Assessment Processes and Practices Focus Awards Level 4 Certificate in Leading the Internal Quality Assurance of Assessment Processes and Practices Total Qualification Time Total Qualification Time consists of GLH and an estimate of the number of hours a learner is likely to spend in preparation, study or any other learning, including assessment, which takes place as directed by but not under the supervision of a lecturer, supervisor or tutor.Total Qualification Time for this qualification is 234 hours.Guided Learning HoursThese hours are made up of all contact time, guidance, or supervision of a learner by a lecturer, supervisor, tutor, trainer, or other appropriate education or training providers. Guided Learning Hours for this qualification are 84. Method of Assessment: The Level 3 Certificate in Assessing Vocational Achievement (RQF) is internally assessed and externally assured by Focus Awards. Each learner is required to create a portfolio of evidence that demonstrates the achievement of all the learning outcomes and the assessment criteria associated with each unit. The main pieces of evidence for the portfolio could include: Assessor observation - completed observational checklists on related action plans Witness testimony Learner product Worksheets Assignments / projects / reports Record of oral and written questioning Learner and peer reports Recognition of prior learning (RPL) Evidence may be drawn from actual or simulated situations where appropriate and permitted by the relevant Sector Skills Council or Sector Skills Body. Career path After receiving the Level 3 Certificate in Assessing Vocational Achievement (RQF) certification, you would be eligible to function as a competent professional as: Assessor Professional Trainer Coach Professional Verifier Course Curriculum 32 sections • 89 lectures • 00:40:00 total length •Induction Form: 00:00:00 •Registration Entry Form: 00:00:00 •Unit 1 Understanding The Principles And Practices Of Assessment Guidance For Achieving The Unit: 00:00:00 •Unit 2 Assess Occupational Competence In The Work Environment Guidance For Achieving The Unit: 00:00:00 •Unit 3 Assess Vocational Skills, Knowledge And Understanding Guidance For Achieving The Unit: 00:00:00 •Assessment Guidelines: 00:00:00 •1. Functions of Assessment in Learning and Development: 00:00:00 •2. Key Concepts and Principles of Assessment: 00:00:00 •3. Responsibilities of an Assessor: 00:00:00 •4. Regulations and Requirements Relevant to the Assessment: 00:00:00 •1. Strengths and Limitations of Various Assessment Methods: 00:00:00 •1. Key Factors to Consider When Planning Assessment: 00:00:00 •2. Benefits of Using A Holistic Approach to Assessment: 00:00:00 •3. How to Plan A Holistic Approach to Assessment: 00:00:00 •4. Types of Risks Involved in Assessment: 00:00:00 •5. How to Minimise Risks Through the Planning Process: 00:00:00 •1. Importance of Involving Learner and Others in The Assessment Process: 00:00:00 •2. Information That Should Be Made Available to Learners and Others: 00:00:00 •3. How to Use Peer and Self-Assessment Effectively: 00:00:00 •4. Assessment Arrangements to Meet the Needs of Individual Learners: 00:00:00 •1. Assessment Decisions and Judging Evidence: 00:00:00 •1. Importance of Quality Assurance in The Assessment Process: 00:00:00 •2. Quality Assurance and Standardisation Procedures: 00:00:00 •3. Appeals, Complaints & Disputes Procedures Concerning Assessment in Own Area of Practice: 00:00:00 •1. Importance of Following Procedures for The Management of Information Relating to Assessment: 00:00:00 •2. How Feedback and Questioning Contribute to the Assessment Process: 00:00:00 •1. Legal Issues, Policies and Procedures Relevant to Assessment: 00:00:00 •2. Contribution of Technology in the Assessment Process: 00:00:00 •3. Evaluation of Requirements for Equality, Diversity: 00:00:00 •4. Reflective Practice and Continual Professional Development: 00:00:00 •1. Assessment Planning of Occupational Competence: 00:00:00 •2. Communicating the Process of Assessing Occupational Competence to The Learner: 00:00:00 •3. Planning the Assessment of Occupational Competence to Address Learner Needs and Current Achievements: 00:00:00 •4. Opportunities for Holistic Assessment: 00:00:00 •1. Valid, Fair and Reliable Assessment Method: 00:00:00 •2. Making Assessment Decisions of Occupational Competence: 00:00:00 •3. Following Standardisation Procedures: 00:00:00 •4. Providing Feedback to Learners: 00:00:00 •1. Maintaining Records of the Related Information of the Assessment of Occupational Competence: 00:00:00 •2. Sharing Assessment Information with Authorised Colleagues and Procedures to Maintain the Confidentiality: 00:00:00 •1. Relevant Policies, Procedures and Legislation for the Assessment of Occupational Competence: 00:00:00 •2. Application of Requirements for Equality and Diversity and Bilingualism in Assessing Occupational Competence: 00:00:00 •3. Evaluation of Own Work in Carrying Out Assessments: 00:00:00 •4. Maintaining the Currency of Own Expertise and Competence: 00:00:00 •1. Methods of Assessing Vocational Skills, Knowledge and Understanding to Meet Requirements and Needs: 00:00:00 •2. Preparing Resources and Conditions for The Assessment: 00:00:00 •3. Communicating the Purpose, Requirements and Processes of Assessment to Learners: 00:00:00 •1. Assessment Management to Meet Assessment Requirements: 00:00:00 •2. Providing Support to Learners Within Agreed Limitations: 00:00:00 •3. Analysing Evidence of Learner Achievement: 00:00:00 •4. Making Assessment Decisions Related to Vocational Skills, Knowledge and Understanding: 00:00:00 •5. Standardisation Procedures: 00:00:00 •6. Feedback on Learners' Achievement: 00:00:00 •1. Maintaining Records of Assessment, Its Outcome and Learners Progress: 00:00:00 •2. Making Assessment Information Available to Authorised Colleagues as Required and Maintaining Confidentiality: 00:00:00 •1. Relevant Policies, Procedures and Legislation Relating to The Assessment of Vocational Skills, Knowledge and Understanding: 00:00:00 •2. Applying Requirements for Equality and Diversity and Bilingualism: 00:00:00 •3. Evaluation and CPD: 00:00:00 •Equality and Diversity - Glossary of Terms: 00:00:00 •Equality and Diversity, and The Equality Act 2010: 00:00:00 •Key Feedback Words for Use During Feedback: 00:00:00 •Table of Assessment Methods & Activities: Strengths and Limitations: 00:40:00 •Table of Assessment Types: 00:00:00 •Table of Example Assessment Records: 00:00:00 •Table of Example Assessment Requirements: 00:00:00 •Table of Objectives: 00:00:00 •Table of Potential Learner Needs and Points of Referral: 00:00:00 •Table of Resources Which Could be Used for Teaching, Learning and Assessment: 00:00:00 •Using Questions: 00:00:00 •Unit One Understanding The Principles And Practices Of Assessment - Self-Assessment Grid: 00:00:00 •Unit Two Assess Occupational Competence In The Work Environment - Self-Assessment Grid: 00:00:00 •Unit Three Assess Vocational Skills, Knowledge And Understanding - Self-Assessment Grid: 00:00:00 •Unit 1 Understanding The Principles And Practices Of Assessment Assessment Plan: 00:00:00 •Unit 2 Assess Occupational Competence In The Work Environment Assessment Plan: 00:00:00 •Unit 3 Assess Vocational Skills, Knowledge And Understanding Assessment Plan: 00:00:00 •OBSERV 1: 00:00:00 •OBSERV 2: 00:00:00 •Template - Continuing Professional Development Record: 00:00:00 •Template - Personal Development Plan: 00:00:00 •Template - Reflective Learning Journal: 00:00:00 •Template - Standardisation Record for Assessed Work: 00:00:00 •Templates - A Full Set of Assessment Records: 00:00:00 •Completed Example of A Continuing Professional Development Record: 00:00:00 •Completed Example of A Full Set Of Assessment Records: 00:00:00 •Completed Example of A Personal Development Plan: 00:00:00 •Completed Example of A Reflective Learning Journal: 00:00:00 •Completed Example of A Standardisation Record For Assessed Work: 00:00:00 •Submit Your Assignments: 00:00:00 •Resubmit Your Assignments - Level 3 Certificate in Assessing Vocational Achievement (RQF): 00:00:00

Course Overview: "British Sign Language (BSL) Level 1 & 2" is a comprehensive and engaging online course that introduces participants to sign language communication. With its increasing prevalence and relevance in modern society, the course aims to equip learners with the fundamental skills necessary to communicate effectively using British Sign Language. As per recent reports, the demand for sign language skills has surged significantly, making this course a valuable asset for personal and professional growth. This course holds particular significance in fostering inclusivity and breaking down communication barriers. As per a survey by the World Health Organization, around 466 million people worldwide experience disabling hearing loss. By learning BSL, participants create an inclusive environment and promote effective communication among diverse individuals.Enrol now! Key Features of the Course: The British Sign Language (BSL) Level 1 & 2 course offers numerous benefits, including a CPD certificate upon completion, 24/7 access to learning materials, and an engaging learning experience. The learning materials include video demonstrations, interactive quizzes, and exercises, ensuring an enriching and enjoyable learning journey. Who is This Course For? This British Sign Language (BSL) Level 1 & 2 course is ideal for individuals seeking to enhance their communication skills and broaden their cultural awareness. It is suitable for beginners and those with limited exposure to sign language. Professionals in education, healthcare, customer service, and social work can particularly benefit from this course by improving their ability to engage with individuals who use sign language. Learning Outcome Upon completion of British Sign Language (BSL) Level 1 & 2, learners will be able to: Master basic vocabulary and conversation patterns in British Sign Language. Confidently engage in greetings, introductions, and common everyday interactions. Ask questions and respond effectively in sign language. Describe people, animals, objects, colours, rooms, and more. Provide directions and understand simple directions. Discuss various home, work, school, hobbies, and food topics. Narrate stories and scenarios using sign language. Understand the differences between BSL and English grammar. Why Enrol in This Course: Enrolling in this British Sign Language (BSL) Level 1 & 2 courses allows learners to acquire valuable communication skills that can set them apart in personal and professional settings. This course has received top reviews, recently updated to meet current standards, and is aligned with the trending demand for inclusive communication skills. Requirements: No prior experience or specific prerequisites are required to enroll in this British Sign Language (BSL) Level 1 & 2 course. It is designed to cater to beginners and individuals with limited knowledge of sign language. Career Path: Completing this course can open doors to various career opportunities, including: Communication Support Worker: £20,000 - £30,000 Sign Language Interpreter: £25,000 - £40,000 Special Education Teacher: £24,000 - £40,000 Social Worker: £25,000 - £35,000 Customer Service Representative: £18,000 - £25,000 Healthcare Assistant: £17,000 - £25,000 Community Outreach Coordinator: £20,000 - £30,000 Certification: Upon completing the British Sign Language (BSL) Level 1 & 2 courses, participants will receive a CPD certificate, adding a valuable credential to their professional profile and showcasing their commitment to inclusive communication. It is a great way to learn the language and gain the skills to communicate with the deaf community. Enrol now! FAQ What are British Sign Language courses? British Sign Language courses teach BSL communication to students, covering signing, finger-spelling, grammar, vocabulary, and Deaf community awareness. Where can I find British Sign Language courses near me? First, look for an online course. Try the Apex Learning Course. Also, you can look at local universities, language schools, and online platforms for nearby British Sign Language courses. How long do British Sign Language courses near me usually last? Course duration varies; introductory courses can be a few weeks to months, while advanced options may span months to a year or more. What is a Level 2 Health and Social Care Course? A Level 2 Health and Social Care course is an educational program that provides foundational knowledge and skills in health and social care. It covers topics related to healthcare, social services, and interpersonal skills, preparing individuals for entry-level roles in these sectors. What Will I Learn in a Health and Social Care Level 2 Course? In a Health and Social Care Level 2 course, you will learn about basic healthcare practices, communication techniques, and the importance of supporting individuals in need. The curriculum typically includes topics like infection control, personal care, communication skills, and understanding the needs of diverse populations. What is Level 1 in British Sign Language? Level 1 in British Sign Language is an introductory course that teaches fundamental signing skills, basic vocabulary, finger-spelling, and simple conversations. It aims to provide learners with the ability to communicate in basic BSL. Course Curriculum 60 sections • 322 lectures • 08:27:00 total length •Introducing BSL: 00:05:00 •Introduction to the Course: 00:02:00 •Fingerspelling Video 1- Left- Handed A-Z: 00:04:00 •Fingerspelling Video 1- Left- Handed A-Z No Sound: 00:04:00 •Fingerspelling Video 2- Right- Handed A-Z: 00:04:00 •Fingerspelling Video 2- Right- Handed A-Z No Sound: 00:04:00 •Vocabulary 01: 00:03:00 •Vocabulary 01 No Voice: 00:03:00 •Vocabulary 02: 00:03:00 •Vocabulary 02 No Voice: 00:03:00 •Vocabulary 03: 00:04:00 •Vocabulary 03 No Voice: 00:04:00 •Common Names 01: 00:04:00 •Common Names 01 No Voice: 00:04:00 •Common Names 02: 00:04:00 •Common Names 02 No Voice: 00:04:00 •Common Names 03: 00:03:00 •Common Names 03 No Voice: 00:03:00 •Greetings and Introduction: 00:05:00 •Greetings and Introduction No Voice: 00:05:00 •Question Signs: 00:02:00 •Question Signs No Voice: 00:02:00 •Opinions BSL With Voice: 00:03:00 •Opinions BSL No Voice: 00:03:00 •Introduction Dialogue 01: 00:01:00 •Introduction Dialogue 01 No Voice: 00:01:00 •Introduction Dialogue 02: 00:01:00 •Introduction Dialogue 02 No Voice: 00:01:00 •Introduction Dialogue 03: 00:01:00 •Introduction Dialogue 03 No Voice: 00:01:00 •Introduction Dialogue 04: 00:01:00 •Introduction Dialogue 04 No Voice: 00:01:00 •Introduction Dialogue 05: 00:01:00 •Introduction Dialogue 05 No Voice: 00:01:00 •Clarification: 00:01:00 •Clarification No Voice: 00:01:00 •Taking Leave: 00:01:00 •Taking Leave No Voice: 00:01:00 •Taking Leave 01: 00:01:00 •Taking Leave 01 No Voice: 00:01:00 •Taking Leave 02: 00:01:00 •Taking Leave 02 No Voice: 00:01:00 •Taking Leave 03: 00:01:00 •Taking Leave 03 No Voice: 00:01:00 •Taking Leave 04: 00:01:00 •Taking Leave 04 No Voice: 00:01:00 •Taking Leave 05: 00:01:00 •Taking Leave 05 No Voice: 00:01:00 •Describe People: 00:03:00 •Describe People No Voice: 00:03:00 •Personal Information 01: 00:03:00 •Personal Information 01 No Voice: 00:03:00 •Personal Information 02: 00:03:00 •Personal Information 02 No Voice: 00:03:00 •Family Dialogue 01 with Voice: 00:01:00 •Family Dialogue 01 No voice: 00:01:00 •Family Dialogue 02 With Voice: 00:01:00 •Family Dialogue 02 No voice: 00:01:00 •Family Dialogue 03 With Voice: 00:01:00 •Family Dialogue 03 No Voice: 00:01:00 •Family Dialogue 04 With voice: 00:01:00 •Family Dialogue 04 No voice: 00:01:00 •Family Dialogue 05 With voice: 00:01:00 •Family Dialogue 05 No voice: 00:01:00 •Family Dialogue 06 With voice: 00:01:00 •Family Dialogue 06 No voice: 00:01:00 •Family Dialogue 07 With Voice: 00:01:00 •Family Dialogue 07 No voice: 00:01:00 •Family Dialogue 08 With voice: 00:01:00 •Family Dialogue 08 No voice: 00:01:00 •Family Dialogue 09 With voice: 00:01:00 •Family Dialogue 09 No voice: 00:01:00 •Animal and Pets 01: 00:05:00 •Animal and Pets 01 No Voice: 00:05:00 •Animal and Pets 02: 00:03:00 •Animal and Pets 02 No Voice: 00:03:00 •Describing Family Animals 01: 00:01:00 •Describing Family Animals 01 No Voice: 00:01:00 •Describing Family Animals 02: 00:01:00 •Describing Family Animals 02 No Voice: 00:01:00 •Describing Family Animals 03: 00:01:00 •Describing Family Animals 03 No Voice: 00:01:00 •Describing Family Animals 04: 00:01:00 •Describing Family Animals 04 No Voice: 00:01:00 •Describing Family Animals 05: 00:01:00 •Describing Family Animals 05 No Voice: 00:01:00 •Describing Family Animals 06: 00:01:00 •Describing Family Animals 06 No Voice: 00:01:00 •Describing Family Animals 07: 00:01:00 •Describing Family Animals 07 No Voice: 00:01:00 •Describing Family Animals 08: 00:01:00 •Describing Family Animals 08 No Voice: 00:01:00 •Describing Family Animals 09: 00:01:00 •Describing Family Animals 09 No Voice: 00:01:00 •Describing Family Animals 10: 00:01:00 •Describing Family Animals 10 No Voice: 00:01:00 •Describing Family Animals 11: 00:01:00 •Describing Family Animals 11 No Voice: 00:01:00 •Describing Family Animals 12: 00:01:00 •Describing Family Animals 12 No Voice: 00:01:00 •Weather: 00:02:00 •Weather No Voice: 00:02:00 •Transports: 00:02:00 •Transports No Voice: 00:02:00 •Transport Dialogue 01: 00:01:00 •Transport Dialogue 01 No Voice: 00:01:00 •Transport Dialogue 02: 00:01:00 •Transport Dialogue 02 No Voice: 00:01:00 •Transport Dialogue 03: 00:01:00 •Transport Dialogue 03 No Voice: 00:01:00 •Direction 01: 00:03:00 •Direction 01 No Voice: 00:03:00 •Direction 02: 00:02:00 •Direction 02 No Voice: 00:02:00 •Simple Direction Dialogue 01: 00:01:00 •Simple Direction Dialogue 01 without voice: 00:01:00 •Simple Direction Dialogue 02: 00:01:00 •Simple Direction Dialogue 02 Without Voice: 00:01:00 •Simple Direction Dialogue 03: 00:01:00 •Simple Direction Dialogue 03 without voice: 00:01:00 •Simple Direction Dialogue 04: 00:01:00 •Simple Direction Dialogue 04 without voice: 00:01:00 •Colours: 00:02:00 •Colours No Voice: 00:02:00 •Size: 00:02:00 •Size No Voice: 00:02:00 •Numerals Video 1: 0-10: 00:01:00 •Numerals Video 1: 0-11 No Voice: 00:01:00 •Numerals Video 2: 11-20: 00:02:00 •Numerals Video 2: 11-21 No Voice: 00:02:00 •Numerals Video 3: 21-30: 00:01:00 •Numerals Video 3: 21-31 No Voice: 00:01:00 •BSL Vs English Grammar: 00:02:00 •BSL Vs English Grammar No Voice: 00:02:00 •Rooms: 00:03:00 •Rooms No Voice: 00:03:00 •Objects 01: 00:04:00 •Objects 01 No Voice: 00:04:00 •Objects 02: 00:03:00 •Objects 02 No Voice: 00:03:00 •Objects 03: 00:05:00 •Objects 03 No voice: 00:05:00 •Objects Dialogue BSL object dialogue 01: 00:01:00 •Objects Dialogue BSL object dialogue 01 without voice: 00:01:00 •Objects Dialogue BSL object dialogue 02: 00:01:00 •Objects Dialogue BSL object dialogue 02 without voice: 00:01:00 •Numbers 01: 00:03:00 •Numbers 01 No Voice: 00:03:00 •Numbers 02: 00:06:00 •Numbers 02 No Voice: 00:06:00 •Using the number 01: 00:01:00 •Using the number 01 Without Voice: 00:01:00 •Using the number 2: 00:02:00 •Using the number 02 Without Voice: 00:02:00 •Using the number 03: 00:02:00 •Using the number 03 Without Voice: 00:02:00 •Days and Months Dialogue Bsl Days and Months Dialogue 01: 00:01:00 •Days and Months Dialogue Bsl Days and Months Dialogue 01 Without Voice: 00:01:00 •Days and Months Dialogue Bsl Days and Moutns Dialogue 02: 00:01:00 •Days and Months Dialogue Bsl Days and Moutns Dialogue 02 Without Voice: 00:01:00 •Days and Months Dialogue Bsl Days and Moutns Dialogue 03: 00:01:00 •Days and Months Dialogue Bsl Days and Moutns Dialogue 03 Without Voice: 00:01:00 •Home: 00:02:00 •Home No Voice: 00:02:00 •Questions and statements about Home 01 With Voice: 00:01:00 •Questions and statements about Home 01 No Voice: 00:01:00 •Questions and statements about Home 02 With Voice: 00:01:00 •Questions and statements about Home 02 No Voice: 00:01:00 •Questions and statements about Home 03 With Voice: 00:01:00 •Questions and statements about Home 03 No Voice: 00:01:00 •Questions and statements about Home 04 With Voice: 00:01:00 •Questions and statements about Home 04 No Voice: 00:01:00 •Questions and statements about Home 05 With Voice: 00:01:00 •Questions and statements about Home 05 No Voice: 00:01:00 •Questions and statements about Home 06 With Voice: 00:01:00 •Questions and statements about Home 06 No Voice: 00:01:00 •Questions and statements about Home 07 With Voice: 00:01:00 •Questions and statements about Home 07 No Voice: 00:01:00 •Work 01: 00:03:00 •Work 01 No Voice: 00:03:00 •Work 02: 00:03:00 •Work 02 No Voice: 00:03:00 •Work 03: 00:03:00 •Work 03 No Voice: 00:04:00 •Work Dialogue 1 With Voice: 00:01:00 •Work Dialogue 1 No Voice: 00:01:00 •Work Dialogue 2 With Voice: 00:01:00 •Work Dialogue 2 No Voice: 00:01:00 •Work Dialogue 3 With Voice: 00:01:00 •Work Dialogue 3 No Voice: 00:01:00 •Work Dialogue 4 With Voice: 00:01:00 •Work Dialogue 4 No Voice: 00:01:00 •Work Dialogue 5 With Voice: 00:01:00 •Work Dialogue 5 No Voice: 00:01:00 •Work Dialogue 6 With Voice: 00:01:00 •Work Dialogue 6 No Voice: 00:01:00 •Work Dialogue 7 With Voice: 00:01:00 •Work Dialogue 7 No Voice: 00:01:00 •Work Dialogue 8 With Voice: 00:01:00 •Work Dialogue 8 No Voice: 00:01:00 •Work Dialogue 9 With Voice: 00:01:00 •Work Dialogue 9 No Voice: 00:01:00 •School 01: 00:02:00 •School 01 No Voice: 00:02:00 •School 02: 00:01:00 •School 02 No Voice: 00:01:00 •Activities at School Dialogue 01 With Voice: 00:01:00 •Activities at School Dialogue 01 No Voice: 00:01:00 •Activities at School Dialogue 02 With Voice: 00:01:00 •Activities at School Dialogue 02 No Voice: 00:01:00 •Activities at School Dialogue 03 With Voice: 00:01:00 •Activities at School Dialogue 03 No Voice: 00:01:00 •Activities at School Dialogue 04 With Voice: 00:01:00 •Activities at School Dialogue 04 No Voice: 00:01:00 •Activities at School Dialogue 05 With Voice: 00:01:00 •Activities at School Dialogue 05 No Voice: 00:01:00 •Shopping: 00:02:00 •Shopping No Voice: 00:02:00 •Shopping and Spending Dialogue 01 With Voice: 00:01:00 •Shopping and Spending Dialogue 01 No Voice: 00:01:00 •Shopping and Spending Dialogue 02 With Voice: 00:01:00 •Shopping and Spending Dialogue 02 No Voice: 00:01:00 •Shopping and Spending Dialogue 03 With Voice: 00:01:00 •Shopping and Spending Dialogue 03 No Voice: 00:01:00 •Shopping and Spending Dialogue 04 With Voice: 00:01:00 •Shopping and Spending Dialogue 04 No Voice: 00:01:00 •Shopping and Spending Dialogue 05 With Voice: 00:01:00 •Shopping and Spending Dialogue 05 No Voice: 00:01:00 •Shopping and Spending Dialogue 06 With Voice: 00:01:00 •Shopping and Spending Dialogue 06 No Voice: 00:01:00 •Shopping and Spending Dialogue 07 With Voice: 00:01:00 •Shopping and Spending Dialogue 07 No Voice: 00:01:00 •Shopping and Spending Dialogue 08 With Voice: 00:01:00 •Shopping and Spending Dialogue 08 No Voice: 00:01:00 •Travel: 00:02:00 •Travel No Voice: 00:02:00 •Holiday 1: 00:04:00 •Holiday 1 without voice: 00:04:00 •Holiday 2: 00:02:00 •Holiday 2 without voice: 00:02:00 •Travel and Holiday Dialogue 01 With Voice: 00:01:00 •Travel and Holiday Dialogue 01 No Voice: 00:01:00 •Travel and Holiday Dialogue 02 With Voice: 00:01:00 •Travel and Holiday Dialogue 02 No Voice: 00:01:00 •Travel and Holiday Dialogue 03 WIth Voice: 00:01:00 •Travel and Holiday Dialogue 03 No Voice: 00:01:00 •Travel and Holiday Dialogue 04 With Voice: 00:01:00 •Travel and Holiday Dialogue 04 No Voice: 00:01:00 •Travel and Holiday Dialogue 05 With Voice: 00:01:00 •Travel and Holiday Dialogue 05 No Voice: 00:01:00 •Travel and Holiday Dialogue 06 With Voice: 00:01:00 •Travel and Holiday Dialogue 06 No Voice: 00:01:00 •Travel and Holiday Dialogue 07 With Voice: 00:01:00 •Travel and Holiday Dialogue 07 No Voice: 00:01:00 •Travel and Holiday Dialogue 08 With Voice: 00:00:00 •Travel and Holiday Dialogue 08 No Voice: 00:01:00 •Travel and Holiday Dialogue 09 With Voice: 00:01:00 •Travel and Holiday Dialogue 09 No Voice: 00:01:00 •Travel and Holiday Dialogue 10 With Voice: 00:01:00 •Travel and Holiday Dialogue 10 No Voice: 00:01:00 •Travel and Holiday Dialogue 11 With Voice: 00:01:00 •Travel and Holiday Dialogue 11 No voice: 00:01:00 •Travel and Holiday Dialogue 12 With Voice: 00:01:00 •Travel and Holiday Dialogue 12 No Voice: 00:01:00 •Hobbies and Activities 01: 00:03:00 •Hobbies and Activities 01 Without Voice: 00:03:00 •Hobbies and Activities 02: 00:02:00 •Hobbies and Activities 02 without Voice: 00:02:00 •Hobbies and Interests Dialogue - 01 With Voice: 00:01:00 •Hobbies and Interests Dialogue - 01 No Voice: 00:01:00 •Hobbies and Interests Dialogue - 02 With Voice: 00:01:00 •Hobbies and Interests Dialogue - 02 No Voice: 00:01:00 •Hobbies and Interests Dialogue - 03 With Voice: 00:01:00 •Hobbies and Interests Dialogue - 03 No Voice: 00:01:00 •Hobbies and Interests Dialogue - 04 With Voice: 00:01:00 •Hobbies and Interests Dialogue - 04 No Voice: 00:01:00 •Hobbies and Interests Dialogue - 05 With Voice: 00:01:00 •Hobbies and Interests Dialogue - 05 No Voice: 00:01:00 •Hobbies and Interests Dialogue - 06 With Voice: 00:01:00 •Hobbies and Interests Dialogue - 06 No Voice: 00:01:00 •Hobbies and Interests Dialogue - 07 With Voice: 00:01:00 •Hobbies and Interests Dialogue - 07 No Voice: 00:01:00 •Food Drinks Dialogue 01 With Voice: 00:01:00 •Food Drinks Dialogue 01 No Voice: 00:01:00 •Food Drinks Dialogue 02 With Voice: 00:01:00 •Food Drinks Dialogue 02 No voice: 00:01:00 •Food Drinks Dialogue 03 With Voice: 00:01:00 •Food Drinks Dialogue 03 No Voice: 00:01:00 •Food Drinks Dialogue 04 With Voice: 00:01:00 •Food Drinks Dialogue 04 No Voice: 00:01:00 •Food Drinks Dialogue 05 With Voice: 00:01:00 •Food Drinks Dialogue 05 No Voice: 00:01:00 •Food Drinks Dialogue 06 With Voice: 00:01:00 •Food Drinks Dialogue 06 No Voice: 00:01:00 •Food Drinks Dialogue 07 With Voice: 00:01:00 •Food Drinks Dialogue 07 No Voice: 00:01:00 •Food Drinks Dialogue 08 With Voice: 00:01:00 •Food Drinks Dialogue 08 No Voice: 00:01:00 •Food Drinks Dialogue 09 With Voice: 00:01:00 •Food Drinks Dialogue 09 No Voice: 00:01:00 •Food Drinks Dialogue 10 With Voice: 00:01:00 •Food Drinks Dialogue 10 No Voice: 00:01:00 •Food Drinks Dialogue 11 With Voice: 00:01:00 •Food Drinks Dialogue 11 No Voice: 00:01:00 •Food Drinks Dialogue 12 With Voice: 00:01:00 •Food Drinks Dialogue 12 No Voice: 00:01:00 •Object and Shopping Story: 00:02:00 •Object and Shopping Story Without Audio: 00:02:00 •Home Story with voice: 00:02:00 •Home Story without voice: 00:02:00 •Food and Drinks Story: 00:01:00 •Food and Drinks story without voice: 00:01:00 •Activities Story 01 With Voice: 00:02:00 •Activities Story 01 No Voice: 00:02:00 •Activities Story 02 With Voice: 00:01:00 •Activities Story 02 without voice: 00:01:00 •Travelling and Holiday Story 01: 00:02:00 •Travelling and Holiday Story 01 No Voice: 00:02:00 •Travelling and Holiday Story 02 with voice: 00:01:00 •Travelling and Holiday Story 02 No Voice: 00:01:00 •Hobbies and Interests With Voice: 00:01:00 •Hobbies and Interests No Voice: 00:01:00