2581 Customer Service courses

Be it at our office or our home, Administrative Management comes in handy every day. With this innovative course, learn how to crack the code of any administrative procedure by following some simple steps. What to include in a binder and what not to include, maintaining it, planning succession and business continuity, collecting and utilising the right administrative tools are a few among the vast number of areas this course will explore. These will ensure a smooth working environment for your organisation. Learning Outcomes: Get an overview of different administrative procedures you will have to perform and manage Recognise the right administrative tools and learn how to use them properly Gain insight into company policies on leave, absences, salary etc Empower yourself to perform tasks confidently Meet expectations and provide great customer service Why Choose this Course? Earn a digital Certificate upon successful completion. Accessible, informative modules taught by expert instructors Study in your own time, at your own pace, through your computer tablet or mobile device Benefit from instant feedback through mock exams and multiple-choice assessments Get 24/7 help or advice from our email and live chat teams Full Tutor Support on Weekdays Course Design The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of Online study materials Mock exams Multiple-choice assessment Certification After the successful completion of the final assessment, you will receive a CPD-accredited certificate of achievement. The PDF certificate is for £9.99, and it will be sent to you immediately after through e-mail. You can get the hard copy for £15.99, which will reach your doorsteps by post. Who is this Course for? This course is a must for anybody looking to start an administrative career in any business sector. It will also be fruitful to anyone aspiring for a more senior role in their company's secretarial and clerical departments.  Career Path The course is suitable for those in the roles of; Personal Assistant Secretary Administrator Office clerk Receptionist Office administrator Any senior role in PR Senior executive role in HR Requirements This Administration Support Course is fully compatible with any kind of device. Whether you are using Windows computer, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Course Content Module 01- Introduction to Administration Support Getting Started 00:05:00 Module 02- Tools for Effective Administration Support Gathering the Right Tools 00:10:00 Module 03- Effective Guides for Administration Support Policy on Absences 00:00:00 Order your Certificates & Transcripts Order your Certificates & Transcripts 00:00:00 Frequently Asked Questions Are there any prerequisites for taking the course? There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course. Can I access the course at any time, or is there a set schedule? You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience. How long will I have access to the course? For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime. Is there a certificate of completion provided after completing the course? Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks. Can I switch courses or get a refund if I'm not satisfied with the course? We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase. How do I track my progress in the course? Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course. What if I have technical issues or difficulties with the course? If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.

>> 12-Hour Knowledge Knockdown! Prices Reduced Like Never Before << Hotel management is an intricate art, blending a deep understanding of guest expectations with a keen eye for detail, a passion for service, and a knack for problem-solving. It's a profession that requires a unique blend of leadership, adaptability, and a commitment to excellence. The UK hospitality and hotel management industry employs over 3.2 million people. With a projected growth rate of 12% by 2025, the demand for skilled hospitality professionals is at an all-time high. This comprehensive bundle aims to unlock the secrets of hospitality and hotel management, empowering you to embark on a rewarding career journey. This Diploma of Hospitality and Hotel Management Bundle Contains 4 of Our Premium Courses for One Discounted Price: Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Course 02: Diploma in Hotel Receptionist Course 03: Catering Management Course 04: Office Admin and Receptionist Skills This Hospitality and Hotel Management Bundle provides a one-stop shop for everything you need to launch your hospitality career. You'll gain a thorough understanding of hotel operations, from mastering guest service at the front desk to ensuring smooth-running catering services. The bundle also covers essential office administration and receptionist skills, making you a well-rounded professional. Learning Outcomes of this Bundle Master the art of providing exceptional guest service in the hotel industry. Gain a comprehensive understanding of hotel operations and management principles. Develop expertise in catering management, from menu planning to event execution. Elevate your office administration and reception skills to excel in professional settings. Enhance your communication and interpersonal skills to foster positive guest interactions. Enrol today and unlock a world of exciting opportunities within the thriving hospitality industry! Why Choose Our Bundle? Get a free CPD accredited Certificate upon completion of Hospitality and Hotel Management Get a free student ID card with Hospitality and Hotel Management Training Hospitality and Hotel Management is affordable and simple to understand Lifetime access to the Hospitality and Hotel Management course materials Hospitality and Hotel Management comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Course 01: Hotel Management with Hotel Receptionist and Hospitality Management Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... Course 02: Diploma in Hotel Receptionist Module 1: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Course 03: Catering Management Module 01: An Overview Of Catering Business Module 02: Laws And Legislations Regarding Food Safety And Hygiene Module 03: Food Safety And Hygiene Module 04: Food Safety In Catering Module 05: Management Of Food And Beverage Operations Module 06: Marketing And Human Resource Course 04: Office Admin and Receptionist Skills Module 01: Introduction To Reception And Receptionist Module 02: Business Telephone Skills Module 03: Representing Your Boss And Company Module 04: Mail Services And Shipping Module 05: Travel Arrangements Module 06: Organising Meeting And Conferences Module 07: Time Management Module 08: Record Keeping And Filing Systems Module 09: Business Writing Skills Module 10 :Organisational Skills How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*4 = £51) CPD Hard Copy Certificate: £29.99 CPD 190 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is ideal for: Students seeking mastery in this field Professionals seeking to enhance their skills Anyone who is passionate about this topic Requirements You will not need any prior background or expertise in this bundle. Career path This bundle will allow you to kickstart or take your career in the related sector to the next stage. Hotel Manager Front Office Manager Guest Services Representative Catering Manager Hospitality Consultant Event Coordinator Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. CPD Accredited Hard Copy Certificate Hard copy certificate - £29.99 Please note that International students have to pay an additional £10 as a shipment fee.

Description:  Sales techniques start in knowing your customers and to be able to recognise what your products and services should target. It is very important to communicate well also to allow your products and services known to your target market. It will be very difficult to become an effective commercial sales expert but if you start right now, you will surely be able to become an effective sales specialist. This course specifically focuses on the improvement of your sales and how you should accelerate it. It will also cover the strategies and ways to use and be able to get the attention of your potential clients and communicate with them effectively what you are offering. In this course, you will be able to become a great sales specialist by conquering the difficulties of the sales industry and knowing the appropriate techniques for the way forward.  Who is the course for? Professionals, who work in the business or corporate setting, especially people who are part of the sales, marketing, and communications departments. Furthermore, it will help the top executive execute and command their subordinates to help in increasing sales. People who are interested in learning more about business communication and those people who are struggling with communication and expressing their thoughts into actions. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. Assessment: At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. PDF certificate's turnaround time is 24 hours and for the hardcopy certificate, it is 3-9 working days. Why choose us? Affordable, engaging & high-quality e-learning study materials; Tutorial videos/materials from the industry leading experts; Study in a user-friendly, advanced online learning platform; Efficient exam systems for the assessment and instant result; The UK & internationally recognised accredited qualification; Access to course content on mobile, tablet or desktop from anywhere anytime; The benefit of career advancement opportunities; 24/7 student support via email. Career Path: This course would be beneficial for the following careers: Sales Manager Business Development Executive Producers Financial Experts Group Account Director Marketing Manager Public Relations Officer Sales Specialist Strategist And Many More! Sales Techniques Fundamental Sales Techniques 01:00:00 Extensive Sales Techniques 01:30:00 Relationship in Sales Focusing on Your Customer 00:15:00 What Influences People in Forming Relationships? 00:30:00 Disclosure 00:15:00 How to Win Friends and Influence People 00:15:00 Communication Skills for Relationship Selling 01:00:00 Non-Verbal Messages 00:30:00 The Handshake 00:30:00 Small Talk 00:15:00 Networking 00:15:00 Sales Strategies Selling Skills 00:15:00 The Sales Cycle 00:30:00 Framing Success 00:15:00 Setting Goals with SPIRIT! 00:15:00 The Path to Efficiency 00:15:00 Customer Service 00:15:00 Selling More 00:15:00 Selling Price 00:15:00 Reference Book Personal Selling Skills 00:00:00 Psychology Of Selling 00:00:00 Refer A Friend Refer A Friend 00:00:00 Mock Exam Mock Exam- Increasing Sales Technique 00:20:00 Final Exam Final Exam- Increasing Sales Technique 00:20:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Boost Your Career By Enrolling On This House Cleaning Course To Get Through Challenging Moments! Get FREE 1 QLS Endorsed Certificate Course with 10 Additional CPDQS Accredited Bundle Courses In A Single Payment. If you wish to gain a solid and compact knowledge of House Cleaning and boost yourself for your desired career, then take a step in the right direction with this industry-standard, comprehensive Bundle designed by professionals. This bundle package includes 1 premium, The Quality Licence Scheme-endorsed course, 10 additional CPD accredited certificate courses, with expert assistance, and a FREE courses assessment included. Learn a range of in-demand technical skills to help you progress your career with 12 months of unlimited access to this bundle of courses. If you enrol in this package, you will not be charged any extra fees. This House Cleaning Bundle Package Includes: Course 01: Diploma in Housecleaning at QLS Level 4 10 Additional CPDQS Accredited Premiums Courses- Course 01: Housekeeping Training Course Course 02: Personal Hygiene Course Course 03: Infection Control Course 04: Food Safety & Hygiene Level 2 Course 05: Spill Management Training Course 06: Electrical Safety Course 07: Fire Risk Assessment with Health and Safety Training Course 08: Coronavirus Awareness Course 09: Basic First Aid Course 10: Working at Height Success becomes a lot simpler with this Bundle package, which allows you to monetise your skills. This Bundle is appropriate for both part-time and full-time students, and it can be completed at your own pace. This premium online bundle course, named House Cleaning, supports your professional growth with Quality Licence Scheme endorsement, as well as CPDQS accreditation. You'll be able to practice on your own time and at your own speed while still gaining an endorsed certificate. You'll get an unrivalled learning experience, as well as a free student ID card, which is included in the course price. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. With this high-quality Package, all students have access to dedicated tutor support and 24/7 customer service. Throughout the extensive syllabus of this package, you'll find the required assistance and also answers to all of your questions. The course materials of are designed by experts and you can access these easily from any of your smartphones, laptops, PCs, tablets etc. Master the skills to arm yourself with the necessary qualities and explore your career opportunities in relevant sectors. Why Prefer this Bundle Course? Upon successful completion of the Bundle, you will receive a completely free certificate from the Quality Licence Scheme. Option to receive 10 additional certificates accredited by CPDQS to expand your knowledge. Student ID card with amazing discounts - completely for FREE! (£10 postal charge will be applicable for international delivery) Our bundle's learning materials have engaging voiceover and visual elements for your convenience. For a period of 12 months, you will have 24/7 access to all bundle course material. Complete the Bundle, at your own pace. Each of our students gets full 24/7 tutor support After completing our Bundle, you will receive efficient assessments and immediate results. Start your learning journey straight away with this Bundle and take a step toward a brighter future! *** Course Curriculum: *** Our bundle has the following curriculum: Course 01: Diploma in Housecleaning at QLS Level 4 Module 01: Introduction to House Cleaning A Clean House Plan of Action What to Clean When The Daily Cleaning Routine Summary Module 02: Cleaning Equipment and Ingredients Cleaning Equipment Basic Cleaning Ingredients Cleaning with Essential Oils Safety Tips: Buying Retail Cleaning Products Summary Module 03: Cleaning the Kitchen Washing the Dishes The Kitchen Sink Oven Cleaners Cleaning Kitchen Surfaces Refrigerator & Freezer Rescue Cabinet Cleaner The Kitchen Floor Summary Module 04: Cleaning the Bedroom and Living Room Getting Started with Bedroom Cleaning the Living Room Natural Cleansers for Bedroom and Living Room Summary Module 05: Bathroom Cleaning Getting Started Tiles Sink Toilet Floor Natural Cleansers for Bathroom Helpful Hints for the Bathroom Summary Module 06: Cleaning and Organising a Kid's Room Organising Kids Room Cleaning Toys Cleansers Summary Module 07: Cleaning Home Office Cleaning the Computer Equipment When Cleaning Electronics Plants in the Working Space Spritz Away Burnout Fritz Clear the Air Room Spritzer Summary Module 08: Cleaning Walls Keeping Walls Clean Safe & Simple Wall Formulas The Floor-To-Ceiling Solution Helpful Hints for Cleaning Walls Summary What is the Bundle Assessment Process? We offer an integrated assessment framework to make the process of evaluation and accreditation for learners easier. You have to complete the assignment questions given at the end of the Bundle and score a minimum of 60% to pass each exam. Our expert trainers will assess your assignment and give you feedback after you submit the assignment. You will be entitled to claim a certificate endorsed by the Quality Licence Scheme after you have completed all of the Diploma in Housecleaning at QLS Level 4 exams. CPD 220 CPD hours / points Accredited by CPD Quality Standards Who is this course for? The Package training is perfect for highly motivated people who want to improve their technical skills and prepare for the career they want! This package is also ideal for those who want to learn more about this subject in-depth and stay up to date with the latest details. From the comfort of your own home, study the House Cleaning package and expand your professional skillset! Requirements The Bundle has no formal entry criteria, and everyone is welcome to enrol! Anyone with a desire to learn is welcome to this course without hesitation. All students must be over the age of 16 and have a passion for learning and literacy. You can learn online using any internet-connected device, such as a computer, tablet, or smartphone. You can study whenever it's convenient for you and finish the House Cleaning bundle package at your own speed. Career path The bundle course aims to help you get the job or even the long-awaited promotion of your dreams. With the support and guidance of our package, you will learn the skills and knowledge that are important to your career. Certificates Certificate Accredited by CPDQS Digital certificate - Included Upon passing the House Cleaning Bundle, you need to order to receive a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPDQS. Diploma in Housecleaning at QLS Level 4 Hard copy certificate - Included Show off Your New Skills with a Certificate of Completion After successfully completing the Diploma in Housecleaning at QLS Level 4, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with completely free of charge in this package. For Additional Courses, You have to pay the price based on the Level of these Courses Endorsed by The Quality Licence Scheme. Level 1 - £59 Level 2 - £79 Level 3 - £89 Level 4 - £99 Level 5 - £119 Level 6 - £129 Level 7 - £139 Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (international delivery)

Join our Travel Agency course and discover your hidden skills, setting you on a path to success in this area. Get ready to improve your skills and achieve your biggest goals. The Travel Agency course has everything you need to get a great start in this sector. Improving and moving forward is key to getting ahead personally. The Travel Agency course is designed to teach you the important stuff quickly and well, helping you to get off to a great start in the field. So, what are you looking for? Enrol now! You will Learn The Following Things: Learn strategies to boost your workplace efficiency. Hone your skills to help you advance your career. Acquire a comprehensive understanding of various topics and tips. Learn in-demand skills that are in high demand among UK employers This course covers the topic you must know to stand against the tough competition. The future is truly yours to seize with this Travel Agency. Enrol today and complete the course to achieve a certificate that can change your career forever. Details Perks of Learning with IOMH One-to-one support from a dedicated tutor throughout your course. Study online - whenever and wherever you want. Instant Digital/ PDF certificate 100% money back guarantee 12 months access Process of Evaluation After studying the course, an MCQ exam or assignment will test your skills and knowledge. You have to get a score of 60% to pass the test and get your certificate. Certificate of Achievement After completing the Travel Agency course, you will receive your CPD-accredited Digital/PDF Certificate for £5.99. To get the hardcopy certificate for £12.99, you must also pay the shipping charge of just £3.99 (UK) and £10.99 (International). Who Is This Course for? This Travel Agency is suitable for anyone aspiring to start a career in relevant field; even if you are new to this and have no prior knowledge, this course is going to be very easy for you to understand.  On the other hand, if you are already working in this sector, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level.  This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements There is no prerequisite to enrol in this course. You don't need any educational qualification or experience to enrol in the Travel Agency course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online course. Career Path The certification and skills you get from this Travel Agency Course can help you advance your career and gain expertise in several fields, allowing you to apply for high-paying jobs in related sectors. Course Curriculum Travel Agency Module 01: Introduction to Travel and Tourism 00:13:00 Module 02: Tourism Products and Services 00:13:00 Module 03: Tour Operating and Travel Retailing 00:14:00 Module 04: Marketing in Travel and Tourism 00:10:00 Module 05: Developing Communication Skills 00:12:00 Module 06: Customer Service and Satisfaction 00:08:00 Module 07: Customer Relationship Management (CRM) 00:14:00 Module 08: Human Resource Management in Travel Industry 00:13:00 Module 09: Crisis and Visitor Attraction Management 00:20:00 Module 10: Transport Management Procedure 00:14:00 Module 11: Sustainable Tourism 00:10:00 Module 12: Public Awareness Campaigns 00:11:00

Master anti-money laundering with our course on due diligence, transaction monitoring, and risk management. Enrol to combat financial crimes.

If you are looking for a comprehensive and reliable asbestos awareness training course online, you have come to the right place. Course Gate offers a CPD-certified course that covers everything you need to know about asbestos, from its types and properties to its legislation and risk management.

Fire Marshal Training - Level 3 offers comprehensive instruction in fire safety, prevention, and emergency response. Gain certification in workplace safety and evacuation procedures. Ideal for fire wardens, health and safety officers, and those seeking to enhance their understanding of fire hazards and regulations. Enrol now for expert-led instruction and practical skills development

The HACCP Level 3 Food Safety course is a comprehensive course that covers the basics of the HACCP system and food safety legislation. You will learn about the different types of food hazards and how to prevent them.

Feeling overwhelmed by the complexities of UK corporate tax returns? Our UK Corporate Tax Return Fundamentals course empowers you to navigate the process with confidence. Gain the essential knowledge to reduce your company's tax burden and ensure compliance with HMRC regulations.