2590 Customer Service courses

Are you ready to transition from being a coffee enthusiast to becoming a master barista? In today's competitive landscape, barista skills are not just desirable-they're indispensable. With the coffee industry booming and the demand for skilled baristas skyrocketing, now is the time to step into your full potential. Crafted by industry experts, this comprehensive course bundle is meticulously designed to elevate your proficiency in every facet of barista skills. From mastering Coffee Beans to honing techniques on The Espresso Machine, and from perfecting Milk Frothing to mastering Latte Art, each module equips you with indispensable skills required to thrive as a professional barista. Throughout this immersive learning experience, you'll discover the art of creating classic coffees, adeptly manage coffee equipment, and cultivate techniques that ensure exceptional customer service. Barista in the UK can earn between £17,000 and £25,000 per year, with skilled professionals making up to £30,000. Get ready to seize the opportunity and brew your career towards unprecedented heights. Are you prepared to embark on this empowering journey? Key Features: CPD Certified Barista Training Course Free Certificate from Reed CIQ Approved Barista Training Course Developed by Specialist Lifetime Access Course Curriculum Module 01 : Introduction to Barista Module 02 : Know Your Coffee Beans Module 03 : The Espresso Machine Module 04 : Grinding, Dosing and Tamping Module 05 : Milk Frothing Module 06 : The Classic Coffees Module 07 : Mastering Latte Art Module 08 : Working as a Professional Barista Learning Outcomes: Uncover the essence of diverse coffee beans for exquisite blends. Master the intricacies of the espresso machine for optimum brews. Perfect the art of grinding, dosing, and tamping techniques. Elevate your coffee creations through expert milk frothing skills. Concoct classic coffee recipes, creating an array of delightful brews. Achieve mastery in the delicate yet captivating skill of latte artistry. CPD 10 CPD hours / points Accredited by CPD Quality Standards Barista Mastery 1:35:48 1: Module 01 : Introduction to Barista Preview 08:47 2: Module 02 : Know Your Coffee Beans 13:48 3: Module 03 : The Espresso Machine 17:26 4: Module 04 : Grinding, Dosing and Tamping 08:16 5: Module 05 : Milk Frothing 07:35 6: Module 06 : The Classic Coffees 16:43 7: Module 07 : Mastering Latte Art 11:41 8: Module 08 : Working as a Professional Barista 11:32 Who is this course for? This Barista Mastery Training course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Barista Mastery Training. Moreover, this course is ideal for: Coffee enthusiasts eager to delve into the art of brewing. Aspiring baristas seeking to refine their coffee craftsmanship. Individuals keen on exploring the nuances of coffee culture. Those looking to add a touch of artistry to their caffeine rituals. Anyone passionate about elevating their coffee-making expertise. Requirements There are no requirements needed to enrol into this Barista Mastery Training course. We welcome individuals from all backgrounds and levels of experience to enrol into this Barista Mastery Training course. Career path After finishing this Barista Mastery Training course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Barista are: Barista - £16K to £25K/year. Caf�� Manager - £20K to £30K/year. Coffee Roaster - £22K to £30K/year. Coffee Shop Owner - £25K to £50K/year. Latte Art Specialist - £18K to £28K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management course right now. This Level 4 Logistics Management course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Level 4 Logistics Management Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. Learning Outcomes After completing this Level 4 Logistics Management course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Why Choose Level 4 Logistics Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Level 4 Logistics Management Bundle Course Course 01: Level 4 - Logistics Management Course 02: Level 3 Business Administration Course 03: Level 5 Diploma in Business Analysis Course 04: Minute Taking Course Course 05: ADHD Awareness Course >> Other Benefits of Level 4 - Logistics Management Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 4 Logistics Management course ] Course Curriculum Level 4 Logistics Management Module 01: An Overview of Logistics Management Module 02: Logistics, the Supply Chain and Competitive Strategy Module 03: Product Design, Cleaner Production and Packaging Module 04: Sustainable Purchasing and Procurement Module 05: Sustainable Warehousing Module 06: Understanding Customer Service Module 07: Basic Inventory Planning and Management Module 08: Freight Transport Management Module 09: Reverse Logistics and Recycling >> --------------------- << Assessment Method After completing each module of the Level 4 Logistics Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Logistics Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 - Logistics Management course is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Requirements There are no specific requirements for Level 4 - Logistics Management course because it does not require any advanced knowledge or skills. Students who intend to enrol in this Level 4 - Logistics Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Do you want to start a career in Logistics Management? Are you interested in learning the Logistics management skills and knowledge needed for this role but do not know where to start? To expand your professional career, enrol in this Level 4 Logistics Management course right now. This Level 4 Logistics Management course is designed to provide you with a solid understanding of logistics, ensuring that you are familiar with the components of a logistics system as well as the many types of logistics management. The course will also introduce you to the topic of business logistics and the goals of logistics management. This Level 4 Logistics Management Course comprises a series of easy-to-digest, in-depth lessons that will offer you a deep, expert level of knowledge. This course will provide you with the skills you need to land your dream job. Enrol now and start learning. Learning Outcomes After completing this Level 4 Logistics Management course, you will be able to - Describe logistics management as well as what it entails. Build a strong logistics system. Describe supply chain management and supply chain movement. Know about sourcing, purchasing, and procurement. Explain various distribution networks. Keep track of your supplier relationships. Investigate resource management and planning. Recognize the connection between transportation and logistics. Why Choose Level 4 Logistics Management Course from Us Self-paced course, access available from anywhere. Easy to understand, high-quality study materials. Course developed by industry experts. MCQ quiz after each module to assess your learning. Automated and instant assessment results. 24/7 support via live chat, phone call or email. Free PDF certificate as soon as completing the course. >> Courses are included in this Level 4 Logistics Management Bundle Course Course 01: Level 4 Logistics Management Course 02: Level 4 Time Management Course Course 03: Level 3 Business Administration Course 04: Level 1 Business Management Course 05: Level 2 Diploma in Business Administration >> Other Benefits of Level 4 Logistics Management Free 5 PDF Certificate Lifetime Access Free Retake Exam Tutor Support [ Note: Free PDF certificate as soon as completing the Level 4 Logistics Management course ] Course Curriculum Level 4 Logistics Management Module 01: An Overview of Logistics Management Module 02: Logistics, the Supply Chain and Competitive Strategy Module 03: Product Design, Cleaner Production and Packaging Module 04: Sustainable Purchasing and Procurement Module 05: Sustainable Warehousing Module 06: Understanding Customer Service Module 07: Basic Inventory Planning and Management Module 08: Freight Transport Management Module 09: Reverse Logistics and Recycling >> --------------------- << Assessment Method After completing each module of the Level 4 Logistics Management Course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification After completing the MCQ/Assignment assessment for this Level 4 Logistics Management course, you will be entitled to a Certificate of Completion from Training Tale. The certificate is in PDF format, which is completely free to download. A printed version is also available upon request. It will also be sent to you through a courier for £13.99. Who is this course for? This Level 4 Logistics Management course is perfect for - Job Seekers Student Fresh Graduate Organisational Manager Company Owner Requirements Students who intend to enrol in this Level 4 Logistics Management course must meet the following requirements: Good command of the English language Must be vivacious and self-driven Basic computer knowledge A minimum of 16 years of age is required Certificates Certificate of completion Digital certificate - Included

Mastering assertiveness skills is indispensable for navigating interpersonal interactions with confidence and effectiveness. In today's interconnected world, where communication plays a pivotal role, assertiveness empowers individuals to express their needs, opinions, and boundaries assertively, without infringing on the rights of others. This skill enables individuals to advocate for themselves, negotiate win-win solutions, and handle conflicts constructively. Whether in professional settings, personal relationships, or everyday encounters, assertiveness fosters mutual respect and understanding. By honing assertiveness skills, individuals can assert their viewpoints without aggression or passivity, thereby fostering healthy communication dynamics and building trust. Through assertiveness training, individuals learn techniques to communicate assertively, assert their rights, and assertively decline unreasonable requests or demands. Ultimately, mastering assertiveness skills cultivates self-confidence, enhances interpersonal relationships, and equips individuals with the tools to navigate diverse social and professional scenarios adeptly. Key Features This Mastering Assertiveness Skills Course Include: This Mastering Assertiveness Skills Course is CPD Certified Free Certificate from Reed CIQ Approved Mastering Assertiveness Skills Course Developed by Specialist Lifetime Access Course Curriculum Mastering Assertiveness Skills Course Module 1: Introduction to Assertiveness Skills Module 2: Building Self-Confidence Module 3: Self-Awareness and Emotional Intelligence Module 4: Effective Communication Strategies Module 5: Assertiveness in Social Situations Module 6: Assertiveness in the Workplace Module 7: Overcoming Fear and Anxiety Module 8: Self-Esteem and Assertiveness Learning Outcomes: Develop unwavering self-confidence through tailored strategies for personal empowerment. Hone emotional intelligence, enhancing self-awareness and fostering healthier relationships. Acquire effective communication skills, becoming a masterful conveyer of ideas and thoughts. Navigate social scenarios with finesse, projecting assertiveness in diverse situations. Excel in workplace interactions, positioning yourself as a confident and respected professional. Confront fears and anxiety, emerging with newfound resilience and mental fortitude. CPD 10 CPD hours / points Accredited by CPD Quality Standards Mastering Assertiveness Skills 1:51:10 1: Module 1: Introduction to Assertiveness Skills Preview 11:26 2: Module 2: Building Self-Confidence 13:15 3: Module 3: Self-Awareness and Emotional Intelligence 14:02 4: Module 4: Effective Communication Strategies 12:41 5: Module 5: Assertiveness in Social Situations 15:07 6: Module 6: Assertiveness in the Workplace 14:43 7: Module 7: Overcoming Fear and Anxiety 13:18 8: Module 8: Self-Esteem and Assertiveness 15:38 9: CPD Certificate - Free 01:00 Who is this course for? This Mastering Assertiveness Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Anatomy and Physiology. Moreover, this course is ideal for: Individuals seeking personal growth and enhanced interpersonal skills. Professionals aiming to excel in workplace communication and dynamics. Students preparing to navigate social situations with confidence. Anyone determined to overcome fears and anxiety, unlocking their true potential. Individuals desiring a boost in self-esteem and assertiveness in various life aspects. Requirements There are no requirements needed to enrol into this Mastering Assertiveness Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Mastering Assertiveness Skills course. Career path After finishing this Mastering Assertiveness Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Mastering Assertiveness Skillsv are: Human Resources Specialist Team Leader or Manager Sales Representative Counsellor or Therapist Public Relations Specialist Customer Service Manager Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Enrolling in an Advanced Typing Skills Course is essential in the modern world, where efficient digital communication is crucial. The importance of Advanced Typing Skills cannot be overstated, as proficiency in this area greatly enhances productivity in both daily life and professional careers. Mastering Advanced Typing Skills allows individuals to complete tasks more quickly and accurately, reducing errors and improving overall work quality. This skill is particularly valuable in the UK job market, where employers prioritize candidates with exceptional typing abilities. Having Advanced Typing Skills can significantly boost job opportunities, with many administrative, data entry, and customer service roles offering salaries ranging from £20,000 to £30,000 annually. The demand for professionals with Advanced Typing Skills is on the rise, with a 15% increase in related job postings over the past year. This course, covering essential topics such as speed building, error reduction, and specialized tasks, ensures learners are well-prepared for the workforce. By completing the Advanced Typing Skills Course, individuals not only enhance their employability but also gain a competitive edge in an ever-evolving job market. Key Features: CPD Certified Typing Skills Course Free Certificate from Reed CIQ Approved Typing Skills Course Developed by Specialist Lifetime Access Course Curriculum Module 1: Introduction to Advanced Typing Module 2: Advanced Typing Techniques Module 3: Speed Building Strategies Module 4: Error Reduction and Proofreading Module 5: Specialised Typing Tasks Module 6: Typing Software and Tools Module 7: Typing Speed and Accuracy Assessment Learning Outcomes: Master advanced typing techniques for enhanced digital communication proficiency. Develop speed-building strategies to navigate the keyboard with unparalleled swiftness. Employ error reduction techniques and refine proofreading skills for flawless execution. Tackle specialised typing tasks, expanding your versatility in digital environments. Explore a variety of typing software and tools, adapting to diverse technological landscapes. Undergo a comprehensive typing speed and accuracy assessment for self-evaluation. CPD 10 CPD hours / points Accredited by CPD Quality Standards Advanced Typing Skills 1:51:42 1: Module 1: Introduction to Advanced Typing Preview 16:33 2: Module 2: Advanced Typing Techniques 15:03 3: Module 3: Speed Building Strategies 14:14 4: Module 4: Error Reduction and Proofreading 16:18 5: Module 5: Specialised Typing Tasks 16:18 6: Module 6: Typing Software and Tools 15:17 7: Module 7: Typing Speed and Accuracy Assessment 15:59 8: CPD Certificate - Free 01:00 9: Leave A Review 01:00 Who is this course for? This Advanced Typing Skills course is accessible to anyone eager to learn more about this topic. Through this course, you'll gain a solid understanding of Advanced Typing Skills. Moreover, this course is ideal for: Professionals seeking heightened digital efficiency Administrative personnel striving for streamlined workflow Students aiming to boost their digital literacy Office executives desiring increased productivity Individuals eager to enhance their typing skills Requirements There are no requirements needed to enrol into this Advanced Typing Skills course. We welcome individuals from all backgrounds and levels of experience to enrol into this Advanced Typing Skills course. Career path After finishing this Advanced Typing Skills course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Advanced Typing Skills are: Administrative Assistant - £18K to 28K/year. Data Entry Clerk - £16K to 25K/year. Executive Assistant - £25K to 40K/year. Legal Secretary - £20K to 35K/year. Medical Transcriptionist - £18K to 30K/year. Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

In today's fast-paced digital landscape, mastering Email Writing Tactics for Better Team Communication is indispensable. Effective email communication serves as the lifeblood of modern business interactions, facilitating seamless collaboration and fostering productivity across teams. In a world where virtual communication reigns supreme, the ability to craft clear, concise, and compelling emails is not just a skill but a necessity. This Email Writing course provides invaluable insights into crafting impactful emails, covering essential modules such as E-Mail Communications, Writing Styles and Tone, and Exercise Caution to avoid common pitfalls. By honing these skills, individuals can enhance their professional credibility, streamline communication workflows, and mitigate misunderstandings. With the growing demand for proficient email writers in the UK job market, mastering Email Writing can unlock lucrative job opportunities, with salaries averaging £30,000 to £35,000 annually. Enroll in this Email Writing Tactics course today to equip yourself with the indispensable skillset needed to thrive in the competitive professional landscape of the digital age. Key Features: CPD Certified Email Writing Course Free Certificate from Reed CIQ Approved Email Writing Course Developed by Specialist Lifetime Access Course Curriculum: Email Writing Module 01: E-Mail Communications Module 02: Fundamentals of Writing Effective E-mails Module 03: Manage Your E-mail Module 04: Writing Styles and Tone Module 05: Additional Tips for Writing Effective E-Mail Module 06: Exercise Caution Learning Outcomes: Master professional email etiquette for effective team communication and collaboration. Craft concise and clear emails using appropriate writing styles and tone. Implement strategies to efficiently manage and organize your email inbox. Enhance communication effectiveness by understanding various writing fundamentals. Apply additional tips and techniques to improve email communication impact. Exercise caution to avoid common pitfalls and ensure professionalism in emails. CPD 10 CPD hours / points Accredited by CPD Quality Standards Email Writing Tactics for Better Team Communication 1:56:21 1: Module 01: E-Mail Communications Preview 16:41 2: Module 02: Fundamentals of Writing Effective E-mails 24:15 3: Module 03: Manage Your E-mail 20:04 4: Module 04: Writing Styles and Tone 17:44 5: Module 05: Additional Tips for Writing Effective E-Mail 18:14 6: Module 06: Exercise Caution 18:23 7: CPD Certificate - Free 01:00 Who is this course for? This Email Writing Tactics course is accessible to anyone eager to learn more about this topic. Through this Email Writing Tactics course, you'll gain a solid understanding of Email Writing Tactics. Moreover, this course is ideal for: Team leaders seeking to improve team communication efficiency. Professionals aiming to enhance email writing skills for better collaboration. Employees looking to streamline email management and organisation. Business owners wanting to ensure professionalism in team communication. Anyone interested in mastering effective email communication strategies. Requirements There are no requirements needed to enrol into this Email Writing Tactics course. We welcome individuals from all backgrounds and levels of experience to enrol into this Email Writing Tactics course. Career path After finishing this Email Writing Tactics course you will have multiple job opportunities waiting for you. Some of the following Job sectors of Email Writing are: Administrative Assistant - £18K to 25K/year Customer Service Representative - £18K to 28K/year Marketing Assistant - £20K to 30K/year Human Resources Coordinator - £22K to 35K/year Project Coordinator - £24K to 38K/year Certificates Digital certificate Digital certificate - Included Reed Courses Certificate of Completion Digital certificate - Included Will be downloadable when all lectures have been completed.

Getting Started OTHM Level 5 Diploma in Tourism and Hospitality Management empowers the students to improve themselves as directors in the travel and neighbourliness industries with a deep-rooted learning direction. It helps the students to apply contemporary information in the same industry. Effective fruition of this career will make the students with the expert abilities and specialization build up their career. After completing this course, the student can progress to Higher National Certificates (HNC) and Bachelor's programs. About Awarding Body OTHM is an established and recognised Awarding Organisation (Certification Body) launched in 2003. OTHM has already made a mark in the UK and global online education scenario by creating and maintaining a user-friendly and skill based learning environment. OTHM has both local and international recognition which aids OTHM graduates to enhance their employability skills as well as allowing them to join degree and/or Master top-up programmes. OTHM qualifications has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Business Studies, Leadership, Tourism and Hospitality Management, Health and Social Care, Information Technology, Accounting and Finance, Logistics and Supply Chain Management. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules Multiplatform accessibility through an online learning platform. This facilitates SBTL in directly providing learners with course materials through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only). Assessment Time-constrained scenario-based assignments No examinations Entry Requirements Relevant NQF/QCF/RQF Level 4 diploma or equivalent recognised qualification. Learner must be 18 years or older at the beginning of the course Mature learners (over 21) with management experience International students whose first language is not in English, they will need to have score of 5.5 or above in IELTS (International English Language Testing System) Progression Learners completing the OTHM Level 5 Diploma in Tourism and Hospitality Management can progress to: OTHM Level 6 Diplomas or Will be eligible to gain direct entry into relevant Bachelor's degree programmes or Directly into employment in an associated profession.   The OTHM Level 5 Diploma in Tourism and Hospitality Management consists of 6 mandatory units for a combined total of 120 credits, 1200 hours Total Qualification Time (TQT) and 480 Guided Learning Hours (GLH) for the completed qualification. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- CONTEMPORARY ISSUES IN TOURISM AND HOSPITALITY Reference No : M/650/1209 Credit : 20 || TQT : 200 The point of this unit is to develop learners' ability to examine contemporary issues that have an impact on the tourism and hospitality business and recognize the related information points from various sources. UNIT2- DIGITAL MARKETING MANAGEMENT FOR TOURISM AND HOSPITALITY Reference No : K/650/1162 Credit : 20 || TQT : 200 The primary objective of this unit is to furnish learners with a discerning grasp of marketing management, emphasizing the significance of digital marketing in the realms of tourism and hospitality. Students will acquire the proficiency to implement the digital marketing mix and elucidate the role and significance of digital marketing within organizations operating in tourism and hospitality sectors. UNIT3- CUSTOMER RELATIONSHIP MANAGEMENT Reference No : L/650/1208 Credit : 20 || TQT : 200 This unit helps the learners with a clear understanding of the significance of consumer relations in the tourism and hospitality industry. Students will develop the skills to identify the elements affecting efficient customer service, including coordination and teamwork, sales, and promotion. Learners will understand how to make their skills effectively in the management of good customer relations. UNIT4- OPERATIONS MANAGEMENT Reference No : J/650/1206 Credit : 20 || TQT : 200 The point of this unit is to provide learners with information on operations management within the tourism and hospitality sector and the processes, project, and quality management to be retained in association with this function. Learners will develop the skill to apply operations management knowledge to tourism and hospitality companies and value the operations function. UNIT5- MANAGEMENT ACCOUNTING Reference No : K/650/1207 Credit : 20 || TQT : 200 This unit aims to provide students with basic theories and principles of financial accounting and financial management in the tourism and hospitality sector and also its practical application. This unit should be learned by considering the local, national and international legal status and its practical application. UNIT6- MANAGEMENT OF HUMAN RESOURCE Reference No : H/650/1151 Credit : 20 || TQT : 200 The main intention of this unit is to provide learners with the skills to select and apply proper human resources theories to the tourism and hospitality sector. Learners will develop their ability in recruiting and retaining staff, and also the significance of training and development. Learners will get a deep knowledge of the importance of cultural diversity in Human resources. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.

Description Sales are all about working to persuade, influence and enroll people. It is imperative to obtain all the imperative sales skills prior to getting into the sales job. The Sales Training Certificate Level 2 is designed to assist you in learning the basic facts on sale, basic communication, important things to keep in mind while selling, usage of etiquettes and body language. The course aims to develop your understanding of sales and account management.  It will develop your sales force, increasing your sales abilities on the telephone, managing key accounts, leading sales teams and even improving your customer service skills. You will learn to make your business more profitable and enhance your client relationships. You will also learn about basic sales Courses, work management, time management, calls, client visits, the difference between selling and telling, Things to do and not to do during visits by clients. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Sales Training Certificate Level 2 is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Sales Training Certificate Level 2 is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module: 01 Introduction FREE 00:01:00 100 Clicks a Day Formula 00:08:00 The Value Ladder for 10X The Profits 00:13:00 Squeeze Page Secrets 00:12:00 Your Value Ladder Buildout 00:20:00 Module: 02 Front End Focus 00:11:00 5 Why Buy Triggers 00:11:00 My Squeeze Page Example 00:05:00 How to Build Your Optin Pages 00:08:00 Squeeze Page Examples & Building with ClickFunnels 00:23:00 Module: 03 Expert Positioning 00:18:00 Voice Inflection for 2X Sales 00:17:00 Why Email Everyday 00:03:00 The Attractive Character Overview 00:10:00 Attractive Character II 00:18:00 Module: 04 Soap Opera Sequence 00:13:00 TYP Overview 00:03:00 Front-End Overview 00:12:00 Seinfeld Email Sequence 00:11:00 Bait Overview 00:19:00 Module: 05 WWWH Script 00:04:00 The Bridge Hack 00:07:00 The Bridge Page 00:06:00 OTO Script 00:09:00 Star Story Solution Script 00:17:00 Squeezing Extra Money from Emails 00:06:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Description: Be a skilled airport manager and become the centre of the airport by enrolling the Airport Management course. Airport managers are the decision-makers and policy-makers for airports. They are responsible for creating jobs and managing each airport department. Therefore, the role of an airport manager is huge and the demand for an airport manager is high. The course will equip you with all the essential skills for becoming an efficient airport manager. Throughout the course, you will explore the latest International and National Aviation Regulations. The course trains you how to meet the demands of today's unique and dynamic global airport management environment. Instead of these, the course teaches you how to respond quickly and decisively to an emergency and shows you the procedures of passengers boarding system. Finally, the course covers the facilities of the Airport, the importance of Airport safety, how Airport plays a prominent role in the air transportation system, and other essential issues related to Airport. Assessment: This course does not involve any MCQ test. Students need to answer assignment questions to complete the course, the answers will be in the form of written work in pdf or word. Students can write the answers in their own time. Once the answers are submitted, the instructor will check and assess the work. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Airport Management is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Airport Management is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Airport Management - Updated Version Module 01: Introduction to Airport Management 00:16:00 Module 02: Airport Customer Service 00:12:00 Module 03: Passenger Terminal Management 00:16:00 Module 04: Airport Components 00:17:00 Module 05: Airport Peaks and Airline Scheduling 00:18:00 Module 06: Cargo Management 00:19:00 Module 07: Aviation Noise Control 00:11:00 Module 08: Weather Control 00:16:00 Module 09: Sustainable Airport Management 00:17:00 Module 10: Security Management 00:17:00 Module 11: Innovation and Growth 00:16:00 Airport Management - Old Version Airport Management INTRODUCTION 00:30:00 OWNERSHIP 00:15:00 ORGANIZATION 00:30:00 ECONOMIC STRUCTURE 00:30:00 STRUCTURE OF RELATIONSHIPS 00:30:00 OPERATIONS AND MAINTENANCE 00:00:00 MASTER PLANNING 00:15:00 FEDERAL RESPONSIBILITIES 00:30:00 ENVIRONMENTAL ISSUES 00:30:00 PERFORMANCE MEASUREMENT 00:30:00 COMPARISON TO FOREIGN AIRPORTS 00:30:00 FUTURE DIRECTIONS 00:30:00 Assessment Assignment - Airport Management 00:00:00 Certificate and Transcript Order Your Certificates and Transcripts 00:00:00

Enrol in our Professional Electrician Course for a comprehensive understanding of electricity, tools, and safety. Ideal for aspiring electricians, maintenance professionals, and those fascinated by electrical intricacies. Get certified, access expert guidance, and embark on a career path as an Electrician, Electrical Technician, and more.