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31 Educators providing Customer Service courses in Solihull

The Finance And Management Business School

the finance and management business school

2.7(17)

Birmingham

Welcome to FMBS, one of the UK’s leading providers of training for unemployed people and those looking to reskill. Our offer is designed to deliver programmes which help people improve their lives by delivering a range of affordable programmes across many sectors which are free to most learners. Our training programmes will enable those wanting to gain employment to do so rapidly through undertaking courses which are delivered over a short period of time, at times convenient to you and with additional support to enable you to overcome any additional barriers to employment you may have such as an inability to afford AAT Membership Fees, Forklift Licences and SIA Security Licences. Our records show that the majority of learners who complete our programmes progress into employment. For those looking to reskill we offer a range of blended learning solutions which will enable you to study in your own timeframe whether you want to learn at home, on the go or in a College environment. Our programmes are chosen to link into areas with skills shortages such as Bookkeeping. Evidence suggests that people who are better qualified earn higher salaries so adding qualifications to your CV will not only help you climb the career ladder they will also enable you to earn more money! Our expert teaching team have many years’ experience in delivering the qualifications we offer giving you the confidence and support you need to succeed. We look forward to welcoming you to an FMBS centre very soon to begin your qualification, employment and/ or job improvement journey! Jacqueline Cope, Trudi Gunning & Chris Levitt The Finance & Management Business School

Courses matching "Customer Service"

Show all 38

Boost Customer Satisfaction: Join us 1 Day Training in Birmingham

By Mangates

Customer Service Essentials 1 Day Training in Birmingham

Boost Customer Satisfaction: Join us 1 Day Training in Birmingham
Delivered In-Person + more
£595 to £795

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

Customer Service
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£450

Customer Service Skills

5.0(3)

By Magpie Training

Effective customer service plays a vital role in attracting and retaining customers. Businesses can use good customer service to boost sales and loyalty. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. This course provides the knowledge and skills to help you hone your customer service skills.

Customer Service Skills
Delivered In-Person in Consett or UK WideFlexible Dates
£18

Boost Customer Satisfaction: Join us 1 Day Training in Coventry

By Mangates

Customer Service Essentials 1 Day Training in Coventry

Boost Customer Satisfaction: Join us 1 Day Training in Coventry
Delivered In-Person + more
£595 to £795

Customer service – get all the basics right and enhance your customer experience

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Customer service – get all the basics right and enhance your customer experience
Delivered In-PersonFlexible Dates
Price on Enquiry

How to generate long-standing customer loyalty when dealing with clients?

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

How to generate long-standing customer loyalty when dealing with clients?
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about telephone etiquettes, communication and behaviours

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

All you need to know about telephone etiquettes, communication and behaviours
Delivered In-PersonFlexible Dates
Price on Enquiry

All you need to know about effective complaints handling

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.

All you need to know about effective complaints handling
Delivered In-PersonFlexible Dates
Price on Enquiry

Delivering the best customer care when dealing with clients

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

Delivering the best customer care when dealing with clients
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Successfully manage customer expectations during each stage of the customer journey

By Beyond Satisfaction - Customer service Training

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

Successfully manage customer expectations during each stage of the customer journey
Delivered in person or OnlineFlexible Dates
Price on Enquiry