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Concierge Training - CPD Certified
By Apex Learning
(10)- 30 Day Money Back Guarantee
- Completion Certificate
- 24/7 Technical Support
Highlights
On-Demand course
14 days
All levels
Description
Ever feel stuck in a rut? Like you're constantly saying, "one day," but never quite get there? We've all been there! That's why we created different online courses. Forget dry lectures and overwhelming textbooks. Our courses are like having a personal mentor in your pocket, guiding you with clear, bite-sized lessons that fit perfectly into your crazy schedule.
Imagine crushing your work goals, finally starting that dream side hustle, or unlocking a hidden talent while learning at your own pace. That's the power you get with our courses! They're packed with actionable steps and real-world examples, so you see progress fast. No more wondering, "What if?" – it's time to say, "Let's do this!"
Here's the best part: You can learn from anywhere, on your commute, during your lunch break, or while chilling in your PJs. We make learning convenient and fun because who says education can't be fabulous?
Courses are included in this Bundle?
Course 01: Concierge
Course 02: Hotel Management Level 3
Course 03: Level 3 Hospitality Management Course
Course 04: Email Writing Training
Course 05: Customer Relationship Management
Course 06: Phone-Based Customer Service
Course 07: The Formula to Talk with Strangers
Course 08: Workplace Confidentiality
Course 09: Public Speaking and Presentation Skill Course
Course 10: Personal Hygiene
Course 11: Time Management
What will you learn from this Concierge bundle
Discover the types of services and the necessary skills for any concierge.
Deeply understand the work environment and etiquette.
Learn the process of selection, development, training and recruitment in the hospitality industry as a Concierge.
Know how to maintain the quality of food and beverage and service in the hospitality industry as a Concierge.
Develop skills to write effective emails for business Concierge purposes.
Handle complaints and stress and maintain good communication with clients to gain utmost customer satisfaction.
Deep dive into the methods of Phone-Based Customer Service
Improve your overall presentation when interacting with clients by maintaining proper hygiene.
Curriculum
Course 01: Concierge
Understanding the Service
Types of Concierge Services
Necessary Skills for Any Concierge
Principles for a Concierge Service Business
Delivering Customer Service
Work Environment and Etiquettes
Emergency Measures for a Hotel Concierge
How will I get my Certificate?
After successfully completing the Concierge course you will be able to order your CPD Accredited Certificates (PDF + Hard Copy) as proof of your achievement.
PDF Certificate: Free (Previously, it was £6*11 = £66)
Hard Copy Certificate: Free (For The Title Course: Previously it was £10)
CPD
110 CPD hours/points Accredited by CPD Quality Standards
Who is this course for?
Anyone from any background can enrol in this bundle.
Requirements
This course has been designed to be fully compatible with tablets and smartphones.
Career path
Hotel Concierge - £18-25k/year.
Corporate Concierge - £25-35k/year.
Residential Concierge - £20-25k/year.
Airline Concierge - £18-25k/year.
Personal Concierge - £18-25k/year.
Luxury Retail Concierge - £20-25k/year.
Certificates
Certificate of completion
Digital certificate - Included
Certificate of completion
Hard copy certificate - Included
You will get the Hard Copy certificate for the title course (Concierge) absolutely Free! Other Hard Copy certificates are available for £10 each.
Please Note: The delivery charge inside the UK is £3.99, and the international students must pay a £9.99 shipping cost.
Frequently Asked Questions
Are the courses accredited?
Our courses are accredited by CPD Quality Standards and IPHM (for specific courses). Additionally, we provide Focus Awards Certification for some regulated courses by OFQUAL. These accreditations ensure that our courses meet high-quality Standards and give the learners recognised certifications upon completion.
Can I do the course using moblie phone?
Our courses are conducted online, and you can access them using any internet-connected smart device.
What happens if I fail the exam, can I retake?
If you fail the exam, then you can retake the exam.
Can I do the course from outside UK?
We are an online course provider, and learners from anywhere worldwide can enrol for our courses using an internet-connected device.
Where can I use the certificate I will receive after completing my course?
You can use the certificate to apply for a job in the relevant sector.
Can I receive a refund if I'm not satisfied with my course?
Courses you buy on Apex Learning are eligible for a refund within 3 days because we want you to be satisfied. If you are dissatisfied with a course for any valid reason, you may ask for a refund as long as your request follows the rules described in our cancellation policy. You have up to this time frame to cancel your order and get a refund for every payment you make.
About The Provider
Apex Learning
London
(10)At Apex Learning, we share the goal of millions of people to mak...
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