Concierge, Waiter Training with Public Speaking Training

Description

Picture yourself as a confident and competent concierge, providing exceptional customer service with ease. Or imagine yourself as a skilled waiter, delivering outstanding service and impressing your customers with your knowledge and professionalism. And what about your public speaking skills? Picture yourself commanding the stage, captivating your audience with your powerful words and confident presence.

This bundle offers 3 QLS-endorsed courses, covering all the critical aspects of these careers, from customer service to public speaking techniques. And once you complete each course, you'll receive a hardcopy certificate to showcase your achievements and demonstrate your commitment to professional development.

In addition to the QLS-endorsed courses, this bundle also includes 5 CPD-QS accredited courses, including Receptionist Skills, Medical Receptionist, 200 Common English Idioms and Phrases, Teaching English as Foreign Language (TEFL) Certificate, and English: Spelling, Punctuation and Grammar. And also 5 CPD QS accredited career development courses. These courses will further enhance your skills and help you in your career development.

Enrol in this comprehensive training bundle today and take your first step towards a successful and fulfilling career in the hospitality and public speaking industry!

QLS Endorsed Courses:

CPD QS Accredited Courses:

Take your career to the next level with our bundle that includes not only technical courses but also five guided courses focused on personal development and career growth.

Learning Outcomes:

Please Note: Imperial Academy is One Education approved resale partner for Quality Licence Scheme Endorsed courses.

Hospitality - Concierge: This comprehensive course covers all the fundamental aspects of concierge services. You will learn about the different types of concierge services, the necessary skills for any concierge, and the principles for a concierge service business. You will also learn about delivering customer service, the work environment and etiquette, and emergency measures for a hotel concierge. By the end of the course, you will be well-equipped to provide exceptional customer service and excel in your role as a concierge.

Waiter Training: This course is designed to help you become a better waiter. You will learn about customer service and the service sequence, equipment handling techniques, hygiene, beverage and tobacco, and more. You will also learn about understanding risks and preventive measures, food and beverage control, and selling techniques, as well as tips and hints for success in the waiter profession. Whether you're just starting out or looking to improve your skills, this course will provide you with the knowledge and tools you need to succeed.

Public Speaking Training: This course is ideal for aspiring public speakers or anyone looking to improve their public speaking skills. You will learn how to start with a killer opener, command with your body, convince with your voice, overcome your presentation fears, and appear confident and credible. You will also learn how to rule the room and handle Q&A sessions. By the end of the course, you will be confident and competent in your public speaking abilities and ready to take on any speaking engagement.

Certificate

QLS-endorsed courses are designed to provide learners with the skills and knowledge they need to succeed in their chosen field.
The Quality Licence Scheme is a distinguished and respected accreditation in the UK, denoting exceptional quality and excellence. It carries significant weight among industry professionals and recruiters.
Upon completion, learners will receive Three QLS Endorsed hard copy certificates, making it easy for them to showcase their achievements. These certificates validate their course completion, the level of the course they have completed, and the QLS endorsement.

40 CPD hours / points Accredited by CPD Quality Standards

Certificate of completion

Hard copy certificate - Included