PAYMENT

All transfers conducted through Precious Metals Workshop are handled and transacted through third party dedicated gateways, unless requested otherwise, to guarantee your protection. Card information is not stored and all card information is handled over SSL encryption. The credit/debit card that is being used must be yours. All credit/debit card holders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses to authorise payment, we will not be liable for any delay or non-delivery of your order. We also reserve the right to cancel your order.

If you would prefer to pay by cash, cheque, bank transfer or card machine please email info@preciousmetalsworkshop.com or call us on 0131 553 4551.

CANCELLATION OF COURSES

Should you need to cancel your place on any class, it must be done 1 week prior to the class start time to receive a full refund. If a place is cancelled less than a week before the start date of the class you will not be refunded but offered instead the value of the course to be held against another in the future.

All classes need a minimum of 4 people for it to run. If there are insignificant numbers, you may be notified 1 week before the start date to say that the class may not go ahead. In the event that a course is cancelled you will be offered a place on a different course or issued a full refund.

PANDEMIC

Please be aware that the Workshop is an enclosed space. While we will do everything that we can to ensure safety for our learners during a pandemic like, keep the doors and window open with a fan on and have separation screens in place, if learners are in any way uneasy about being in a confined space with other individuals then we advise against signing up to our Workshop based courses.

Not everyone will necessarily be vaccinated against known diseases and while we insist that anyone showing any symptoms of illness remain away, some people are unknowingly carriers of covid-19 and/or other disease. You are here at your own risk and the PMW is not responsible for any potential transitions that may be brought into and occur within our rooms.

The main symptoms of coronavirus (COVID-19) are:

a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours (if you usually have a cough, it may be worse than usual)
a loss or change to your sense of smell or taste – this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

If you have any of these symptoms, get a PCR test (test that is sent to a lab) to check if you have coronavirus and stay at home until you get your result, even if the symptoms are mild. Do not come to the PMW for any reason until you have tested negative.

Should the PMW need to cancel a course to to covid or other health and safety related issue, you will be offered to bank the value of the course against a future one or issued a full refund.

COURSE REQUIREMENTS

All persons must have full use of their eyesight and use of hands for all classes. Any impairment that might affect you or the class must be made known to the PMW prior to booking to determine suitability to the class and whether any special requirements need to be made.

HEALTH & SAFETY

At all times in the PMW instructions of the tutor must be followed. Failure to do so could result in injury to self or third party and could result in being asked to leave the PMW premises permanently without a refund.

Any person considered to be under the influence of drink or drugs will not be allowed access to the Precious Metals Workshop and no refund will be offered under such circumstances. The Precious Metals Workshop will not tolerate any anti-social behavior towards other persons and anyone acting in such a manner may be asked to leave without being refunded for their class.

Failure to adhere to the Precious Metals Workshop terms and conditions may result in being removed from the class without a refund.PERSONAL INFORMATION

All personal information you provide us with or that we obtain will be handled by Precious Metals Workshop as responsible for the personal information. The personal information you provide will be used to ensure deliveries to you, the credit assessment, to provide offers and information to you. The information you provide is only available to Precious Metals Workshop and will not be shared with other third parties.

LIABILITY & INDEMNITY

Except in relation to our contractual obligations to supply goods following acceptance of orders placed on our website, neither we nor any of our directors, employees, suppliers or other representatives will be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever in any way connected with your use of the website. You agree fully to indemnify us, our directors, employees, suppliers or other representatives from and against all liabilities against all claims, liability, damages, losses, costs and expenses, including reasonable legal fees, arising out of any breach of the conditions by you or any other liabilities arising out of your use of this website. We may terminate your use of the website immediately if we consider that you have breached these terms and conditions.

JURISDICTION

This website is controlled and operated by Precious Metals Workshop Ltd. in the UK. These terms and conditions and all matters connected with any order you place in our website are governed by UK Law.

COPYRIGHT STATEMENT

This website is owned and operated by Precious Metals Workshop Ltd., Scotland, United Kingdom. All content including pictures, designs, logos, photographs, written and other materials on our website are copyrighted to Precious Metals Workshop Ltd. and it's authors, designers, photographers etc. All worldwide rights are reserved. This site and its contents may only be used for personal non-commercial use. Any reproduction in whole or in part of our website is strictly prohibited without the prior written permission of Precious Metals Workshop Ltd.

Traditional Hand Engraving