Description

Duration

5 Days

30 CPD hours

This course is intended for

This course is targeted to those seeking A+ Certification and anyone in these roles:
IT Support Specialist
Helpdesk Technician
Field Technician
Tier I Support Specialist
Desktop Support Specialist
Associate Network Engineer
Systems Support Technician
Junior Systems Administrator

Overview

At completion of this course, you will be able to:
Install and configure end-user devices and software
Address connectivity problems
Perform basic cybersecurity mitigations
Troubleshoot common problems to diagnose and resolve issues
Demonstrate basic knowledge of scripting, the cloud, and virtualization

CompTIA A+ certified professionals are proven problem solvers. They support today?s core technologies from security to networking to virtualization and more. CompTIA A+ is the industry standard for launching IT careers into today?s digital world. This course, prepares you for the CompTIA A+ Certification exams 220-1101 and 220-1102.

Lesson 1: Installing Motherboards and Connectors

Topic 1A: Explain Cable Types and Connectors

Topic 1B: Install and Configure Motherboards

Topic 1C: Explain Legacy Cable Types

Lesson 2: Installing System Devices

Topic 2A: Install and Configure Power Supplies and Cooling

Topic 2B: Select and Install Storage Devices

Topic 2C: Install and Configure System Memory

Topic 2D: Install and Configure CPUs

Lesson 3: Troubleshooting PC Hardware

Topic 3A: Apply Troubleshooting Methodology

Topic 3B: Configure BIOS/UEFI

Topic 3C: Troubleshoot Power and Disk Issues

Topic 3D: Troubleshoot System and Display Issues

Lesson 4: Comparing Local Networking Hardware

Topic 4A: Compare Network Types

Topic 4B: Compare Networking Hardware

Topic 4C: Explain Network Cable Types

Topic 4D: Compare Wireless Networking Types

Lesson 5: Configuring Network Addressing and Internet Connections

Topic 5A: Compare Internet Connection Types

Topic 5B: Use Basic TCP/IP Concepts

Topic 5C: Compare Protocols and Ports

Topic 5D: Compare Network Configuration Concepts

Lesson 6: Supporting Network Services

Topic 6A: Summarize Services Provided by Networked Hosts

Topic 6B: Compare Internet and Embedded Appliances

Topic 6C: Troubleshoot Networks

Lesson 7: Summarizing Virtualization and Cloud Concepts

Topic 7A: Summarize Client-Side Virtualization

Topic 7B: Summarize Cloud Concepts

Lesson 8: Supporting Mobile Devices

Topic 8A: Set Up Mobile Devices and Peripherals

Topic 8B: Configure Mobile Device Apps

Topic 8C: Install and Configure Laptop Hardware

Topic 8D: Troubleshoot Mobile Device Issues

Lesson 9: Supporting Print Devices

Topic 9A: Deploy Printer and Multifunction Devices

Topic 9B: Replace Print Device Consumables

Topic 9C: Troubleshoot Print Device Issues

Lesson 10: Configuring Windows

Topic 10A: Configure Windows User Settings

Topic 10B: Configure Windows System Settings

Lesson 11: Managing Windows

Topic 11A: Use Management Consoles

Topic 11B: Use Performance and Troubleshooting Tools

Topic 11C: Use Command-line Tools

Lesson 12: Identifying OS Types and Features

Topic 12A: Explain OS Types

Topic 12B: Compare Windows Editions

Lesson 13: Supporting Windows

Topic 13A: Perform OS Installations and Upgrades

Topic 13B: Install and Configure Applications

Topic 13C: Troubleshoot Windows OS Problems

Lesson 14: Managing Windows Networking

Topic 14A: Manage Windows Networking

Topic 14B: Troubleshoot Windows Networking

Topic 14C: Configure Windows Security Settings

Topic 14D: Manage Windows Shares

Lesson 15: Managing Linux and macOS

Topic 15A: Identify Features of Linux

Topic 15B: Identify Features of macOS

Lesson 16: Configuring SOHO Network Security

Topic 16A: Explain Attacks, Threats, and Vulnerabilities

Topic 16B: Compare Wireless Security Protocols

Topic 16C: Configure SOHO Router Security

Topic 16D: Summarize Security Measures

Lesson 17: Managing Security Settings

Topic 17A: Configure Workstation Security

Topic 17B: Configure Browser Security

Topic 17C: Troubleshoot Workstation Security Issues

Lesson 18: Supporting Mobile Software

Topic 18A: Configure Mobile OS Security

Topic 18B: Troubleshoot Mobile OS and App Software

Topic 18C: Troubleshoot Mobile OS and App Security

Lesson 19: Using Support and Scripting Tools

Topic 19A: Use Remote Access Technologies

Topic 19B: Implement Backup and Recovery

Topic 19C: Explain Data Handling Best Practices

Topic 19D: Identify Basics of Scripting

Lesson 20: Implementing Operational Procedures

Topic 20A: Implement Best Practice Documentation

Topic 20B: Use Proper Communication Techniques

Topic 20C: Use Common Safety and Environmental Procedures

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CompTIA A+ Certification (Exams 220-1101 and 220-1102)

By Nexus Human

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