The Agile Speaker with Maryanne Johnston

Frequently Asked Questions

• How do I buy The Agile Speaker®?

  1. For individuals:
  On desktop or tablet:

  If you are using a laptop, desktop or tablet, you can buy The Agile Speaker® course here scroll down and click ‘Subscribe’. After you’ve subscribed to the course, you’ll also automatically have access to the mobile app, which you can download in Apple’s App Store or the Google Play Store.

  On mobile devices (International):

  Download The Agile Speaker® app for free in Apple’s App Store  or the Google Play Store. 

  To access the entire course follow the prompts in the app to make an in-app purchase for your 12 month subscription. Once purchased, you’ll also have access to the desktop version.

  2. Group licenses for an organisation:

  The Agile Speaker® is available to buy in bulk for organisations of all sizes and types. 

  Pricing is as follows:

  No of users	Discount	Price per person
  		£250.00
  10+ users	10%	£225.00
  50+ users	20%	£200.00
  100+ users	30%	£175.00
  400+ users	40%	£150.00

  Please contact us to set this up.

• What do I get when I buy access to The Agile Speaker®?

  1. Individuals:

  • 22 bite sized interactive films covering 5 core topics
  • Learning reviews for each film
  • A library of podcasts and resources to support your learning
  • One-year access to the course via web or mobile app
  • Tech support Monday-Friday 9am-5pm GMT

  2. Group licenses for an organisation:

  Organisation admin tools

  • Access to a dashboard with analytics that will allow you to track and manage usage of The Agile Speaker® course within your organisation

  Licensed user access

  • 22 short interactive films covering 5 core lessons
  • Learning reviews for each film
  • A library podcasts and resources to support your learning
  • One-year access to the course via web or mobile app
  • Tech support Monday-Friday 9am-5pm GMT
• How do I log in to The Agile Speaker®?

  For individuals:

  Once you have subscribed, there are two ways to access The Agile Speaker® course:

  Web version:

  1. Go to The Agile Speaker and click Member Log In on the top right hand corner
  2. You will be prompted to log in

  You will be able to purchase the course directly via the web and then you will be able to access the course on your mobile device. To log into the mobile app, simply follow the steps below.

  Mobile app:

  1. Download ‘The Agile Speaker’ in Apple’s App Store  or the Google Play Store .
  2. Upon launching the app you will be prompted to log in.

  For licensed users in an organization:

  1. Check your email (check your spam folder!) for an invitation to log in. 
  2. Follow the link in the email to change your password. 

  1. To use on your mobile or tablet device download ‘The Agile Speaker’ in Apple’s App Store  or the Google Play Store .

  1. To use on your computer, go to The Agile Speaker log in  
  2. Upon launching the app, you will be presented with a log-in screen. Use the credentials you just created to log in

  If you cannot find your email invitation, please contact us. 

• What devices can I use to access The Agile Speaker®?

  The Agile Speaker® app is available on mobile devices and as a web app you can use on your computer.

  You can access the entire course through at The Agile Speaker log in.

• Can I get a refund on The Agile Speaker®?

  For individuals:

  Requesting a refund varies depending on where you purchased:

  Desktop Version:

  • Request a full refund within 7 days of your purchase.
  • Email us at mj@maryannejohnston.co.uk and include your email and date of purchase and we’ll be able to help you out.

  Apple’s App Store:

  • Request a full refund within 7 days of your in-app purchase.
  • Go through Apple’s steps for https://support.apple.com/en-gb/billing or
  • Contact the UK Apple Care team via phone: 0800 107 6285

  Google Play Store:

  • Request a full refund within 48 hours of your in-app purchase.
  • Go through Google’s steps for requesting an in-app purchase refund

  2. Group licenses for an organization:

  You have seven (7) days from signing your contract to cancel without penalty.

• How long does The Agile Speaker® course take to complete?

  The course is designed to be self-paced. It will take approximately 2.5 hours to complete and is designed to be completed over short periods of time.

  Each lesson shows how long it will take to complete.

  There are 22 short films, each film is approximately 4-6 minutes, followed by a learning review.

  All lessons are required to complete the course and receive a personalised CPD certificate.

  The course is designed to follow a logical order however you can complete it in any order you like.

  You can take the course as many times as you like during your access period.

  
  
• Is The Agile Speaker® available in any other languages?

  The Agile Speaker® is currently only available in English. Every video within the course includes English subtitles.

• How long does The Agile Speaker® course take to complete?

  The course is designed to be self-paced. It will take approximately 2.5 hours to complete and is designed to be completed over short periods of time.

  Each lesson shows how long it will take to complete. 

  There are 22 short films, each film is approximately 4-6 minutes, followed by a learning review. 

  All lessons are required to complete the course and receive a personalised CPD certificate.

  The course is designed to follow a logical order however you can complete it in any order you like. 

  You can take the course as many times as you like during your access period.

• Does the content in The Agile Speaker® get updated?

  Yes, we add new content to the news and podcast sections that support ongoing learning.