Microsoft Office Business Contact Manager 3

Understand and install Business Contact Manager, and use express and advanced setup

View folders, use dashboard, menu and toolbar in the Business Contact Manager

Create, remove, share and manage database, along with connections to other shared databases

Get to know welcome emails, use dashboard links, 'Learn about Business Contact Manager', and help menu

Open folders, create, edit and view Accounts, Business Contacts, Opportunities and Business Projects and Project Tasks

Discover how to create a history item, business note in and outside an item, view the communication history folder and use link to record and emails to auto-links

Learn to open the dashboard, customize it and about the home, sales, marketing and projects tab

Setup and use the Product and Service Items List, import and export data, generate reports and utilize the reports window in the information management tools

Go through marketing campaigns by creating basic campaigns, campaigns through Word and Publisher, and track campaign results

Create custom forms, edit lists in and outside a form

At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not.

Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam.

After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement.

Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24.