242 Courses in Leeds

The ability to effectively manage conflict is a core competency in the 21st-century workplace.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

Some may find difficulty falling asleep as well as waking up prematurely or a sleeping pattern punctuated by frequent periods of wakefulness. Reflexology could help to improve your sleeping patterns by providing a natural way to balance and relax the body. This 3hr workshop teaches how to adapt your routine to target conditions such as low mood, depression and anxiety. We focus on the key areas association with these conditions. this course includes an online e-learning component for you t work through and then a 3hr practical session.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on telephone etiquettes, communication and behaviours.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

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Teaching basic number skills to children with Down syndrome and other learning difficulties using the Numicon approach. Basic number skills are vital to enable everyday social inclusion and independence. The training will commence with an overview of the learning profile of a child with Down syndrome; exploring working memory and how this impacts on learning numbers. It will detail how children learn basic number skills – recognising numbers, saying number names, counting to find ‘how many?’ and early hands on addition. It will explore the challenges faced by children who have Down syndrome and other learning disabilities and demonstrate how the use of Numicon as a visual representation of number can help to overcome these difficulties and lead to increased understanding and confidence.

Dysphagia is the medical term for swallowing difficulties this course aims to give the learner knowledge and skills regarding the causes, symptoms, stages, treatments and complications.