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221 Courses in Leicester

Boost Customer Satisfaction: Join us 1 Day Training in Leicester

By Mangates

Customer Service Essentials 1 Day Training in Leicester

Boost Customer Satisfaction: Join us 1 Day Training in Leicester
Delivered In-Person + more
£595 to £795

Building Better Careers with Soft Skills: 1-Day Workshop in Leicester

By Mangates

10 Soft Skills You Need 1 Day Training in Leicester

Building Better Careers with Soft Skills: 1-Day Workshop in Leicester
Delivered In-Person + more
£595 to £795

Presentation Skills 1 Day Workshop in Leicester

5.0(1)

By Mangates

Presentation Skills 1 Day Workshop in Leicester

Presentation Skills 1 Day Workshop in Leicester
Delivered In-Person + more
£595 to £795

Communication Skills 1 Day Training in Leicester

By Mangates

Communication Skills 1 Day Training in Leicester

Communication Skills 1 Day Training in Leicester
Delivered In-Person + more
£595 to £795

Public Speaking 1 Day Training in Leicester

By Mangates

Public Speaking 1 Day Training in Leicester

Public Speaking 1 Day Training in Leicester
Delivered In-Person + more
£595 to £795

Practical Sales Skills 1 Day Workshop in Leicester

By Mangates

Practical Sales Skills 1 Day Workshop in Leicester

Practical Sales Skills 1 Day Workshop in Leicester
Delivered In-Person + more
£595 to £795

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Communication Skills 1 Day Training in Livingston

By Mangates

Communication Skills 1 Day Training in Leicester

Communication Skills 1 Day Training in Livingston
Delivered In-Person + more
£595 to £795

Managing Difficult People and Conversations

5.0(5)

By Puritas

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

Managing Difficult People and Conversations
Delivered In-Person in Bishop Stortford + 9 more or UK WideFlexible Dates
£1,500 to £2,500

Conflict Management 1 Day Training in Hinckley

By Mangates

Conflict Management 1 Day Training in Hinckley

Conflict Management 1 Day Training in Hinckley
Delivered In-Person + more
£595 to £795

Educators matching "difficult"

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Cheryl Hawkins

cheryl hawkins

Leicester

Great and necessary course for anyone working with young people. Cheryl is an excellent instructor. Thank you! Excellent use of personal stories to help use as examples to explain the different types of mental health. Cheryl was patient and supportive with technical glitches. Useful having her phone number to text. Cheryl was knowledgeable and gave us confidence in our approach to a young person in crisis in the way we can try to help and support them. The course was informative, and I found the individual learning actives and tasks accompanied with the teaching worked extremely well. The videos provided were engaging and remained focussed on the topic. I particularly felt Cheryl dealt with some of the topics that were difficult, with a high level of sensitivity and care. There was briefing prior to some of the topics. I would have possibly liked a debrief however I believed the course was excellent and I feel it will be so important for my organisation in supporting with our service users. It has now prompted me to continue further learning around mental health and building on what I have learnt from the course. Thanks to Cheryl again for her delivery of the course and demonstrating her passion. Really enjoyable and engaging course...really useful for me going forward The course is very good at highlighting all the different aspects of mental health. it doesn't just talk about depression but all the other areas that affect young people. The videos were very good and engaging. Especially the personal testimonies. The website is very well presented and the lessons run very well on this platform. Thanks so much, Cheryl. This has been invaluable Really useful thank you. Even late on a Thursday evening it has been very accessible, informative and great to network with fellow carers too Fantastic course - really interesting and it is great to be able to access it from home. Really enjoyed the break out rooms and being able to discuss aspects of the course. It is very thought provoking and helped me to look at support for mental health from a new perspective Excellent! Cheryl was a brilliant instructor during the course and I felt re-assured and supported by her. The online sessions were very informative and teamwork was really nicely encouraged by Cheryl. The content of the course is extremely valuable and the book will be a very helpful resource for me on a longer term. I'm confident that I will be able to use my knowledge to support my own child and other young people in the future. Thank you so much Cheryl!