• Professional Development
  • Medicine & Nursing
  • Arts & Crafts
  • Health & Wellbeing
  • Personal Development

162 Courses in Leicester

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Managing Difficult People and Conversations

5.0(1)

By Puritas

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

Managing Difficult People and Conversations
Delivered In-Person in Bishop Stortford + 9 more or UK WideFlexible Dates
£1500 to £2500

Dealing with difficult staff

By SAVO CIC

Summary This half day course is designed to help managers and supervisors understand the causes of poor behaviour and look at different strategies for dealing with this. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it could be increased to a day-long course with participant’s role playing different scenarios in the afternoon. For voluntary and community organisation participants the course could include dealing with difficult volunteers as well as paid staff.

Dealing with difficult staff
Delivered In-Person in Thetford or UK WideFlexible Dates
£150

Managing Difficult Conversations.

By The Leadership Wizard

Difficult Conversations

Managing Difficult Conversations.
Delivered In-Person in West Lothian or UK WideFlexible Dates
Price on Enquiry

Dealing with Difficult People Training Course UK

5.0(28)

By Live And Learn Consultancy

Our Dealing with Difficult People Training provides your team with communication skills to handle challenging situations, identify early warning signs & triggers, whilst creating more positive outcomes.

Dealing with Difficult People Training Course UK
Delivered in Sheffield or UK Wide or OnlineFlexible Dates
Price on Enquiry

Dealing with Difficult Situations with Confidence

By Dickson Training Ltd

Dealing with Difficult Situations with Confidence
Delivered In-Person in Bardsey + 3 more or UK WideFlexible Dates
Price on Enquiry

Holding Difficult Conversations

4.9(9)

By Sterling Training

Holding Difficult Conversations
Delivered in Southampton or UK Wide or OnlineFlexible Dates
Price on Enquiry

The Corporate Retreat

5.0(3)

By Lapd Solutions Ltd

Organisational retreat, organisational seminar, executive development,

The Corporate Retreat
Delivered In-Person in Birmingham + 1 more or UK WideFlexible Dates
£5000 to £7500

Breaking Bad News

By M&K Update Ltd

This workshop is designed to give those who have to give bad news and broach difficult conversations increased confidence. Participants will leave the workshop with the tools and techniques to prepare for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.

Breaking Bad News
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Early Years Manager Training!

By The Leadership Wizard

Are you a manager in Early Years? Do you need some new skills to help manage your teams and be the best you can be? Then have a look at what this course covers and get in touch to book. Week 1. Exploring the role of a Manager in Early Years. Characteristics of an effective manager. Exploring different Leadership Styles and identifying your own. Looking after your own wellbeing. Week 2. How to manage difficult Conversations Exploring different personality types. Developing resillience. 4 Step process for managing a difficult conversation. Week 3. Creating Connection & Belonging within your team The importance of Connecting with a Diverse team. How to create a culture of connection & belonging. An introduction to Leading with Emotional Intelligence. We deliver this session on a one to one virtual platform or face to face. We can deliver to small groups but please contact us separately for costings. This specific course is for training one person at a time.

Early Years Manager Training!
Delivered In-Person in West Lothian or UK WideFlexible Dates
Price on Enquiry

Educators matching "difficult"

Show all 5
Cheryl Hawkins

cheryl hawkins

Leicester

Great and necessary course for anyone working with young people. Cheryl is an excellent instructor. Thank you! Excellent use of personal stories to help use as examples to explain the different types of mental health. Cheryl was patient and supportive with technical glitches. Useful having her phone number to text. Cheryl was knowledgeable and gave us confidence in our approach to a young person in crisis in the way we can try to help and support them. The course was informative, and I found the individual learning actives and tasks accompanied with the teaching worked extremely well. The videos provided were engaging and remained focussed on the topic. I particularly felt Cheryl dealt with some of the topics that were difficult, with a high level of sensitivity and care. There was briefing prior to some of the topics. I would have possibly liked a debrief however I believed the course was excellent and I feel it will be so important for my organisation in supporting with our service users. It has now prompted me to continue further learning around mental health and building on what I have learnt from the course. Thanks to Cheryl again for her delivery of the course and demonstrating her passion. Really enjoyable and engaging course...really useful for me going forward The course is very good at highlighting all the different aspects of mental health. it doesn't just talk about depression but all the other areas that affect young people. The videos were very good and engaging. Especially the personal testimonies. The website is very well presented and the lessons run very well on this platform. Thanks so much, Cheryl. This has been invaluable Really useful thank you. Even late on a Thursday evening it has been very accessible, informative and great to network with fellow carers too Fantastic course - really interesting and it is great to be able to access it from home. Really enjoyed the break out rooms and being able to discuss aspects of the course. It is very thought provoking and helped me to look at support for mental health from a new perspective Excellent! Cheryl was a brilliant instructor during the course and I felt re-assured and supported by her. The online sessions were very informative and teamwork was really nicely encouraged by Cheryl. The content of the course is extremely valuable and the book will be a very helpful resource for me on a longer term. I'm confident that I will be able to use my knowledge to support my own child and other young people in the future. Thank you so much Cheryl!