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144 Courses in Leeds

difficultLeeds

Advanced Phlebotomy - Skills & Techniques (GPT005)

4.6(39)

By Geopace Training

The UK's first and only Level 4 qualification in Phlebotomy (equivalent to Ireland Level 6) FDSc (Foundation Degree Level) qualification Nationally Recognised certificate Dually accredited: Open College Network and CPD Covers both aspirated and evacuated systems Covers specialised blood collection systems & methods Classroom or Virtual Classroom learning options Comprehensive Training Kit is provided when booking our Virtual Classroom option (yours to keep) Complete your training from beginner to advanced level This course either follows on from our Introduction to Phlebotomy Course or can be combined with our introductory course as part of a course package (see below) Available to candidates who have completed (or are currently enrolled to complete) our Introduction to Phlebotomy Course or have previous phlebotomy practical experience.

Advanced Phlebotomy - Skills & Techniques (GPT005)
Delivered in Rotherham + 19 more or Online + more
£195

Handling Difficult Conversations

By Mpi Learning - Professional Learning And Development Provider

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Handling Difficult Conversations
Delivered in Loughborough or UK Wide or OnlineFlexible Dates
£445

Managing Difficult People and Conversations

5.0(5)

By Puritas

In the modern work environment, managers and leaders must treat all colleagues with respect, including those who are challenging. Understanding the causes of difficult behaviour and being self-aware are crucial for creating a fair and inclusive workplace. This training session equips participants with the knowledge and communication tools to manage and overcome difficult behaviours effectively. This course is available to book for delivery in-house for your organisation and people exclusively, for either a half or full days training workshop. Prices are dependent on size of group ranging from a minimum of 4 to a maximum of 12 delegates. If you have a smaller number of delegates the Puritas 1:1 Leadership Coaching Programme is recommended.

Managing Difficult People and Conversations
Delivered In-Person in Bishop Stortford + 9 more or UK WideFlexible Dates
£1,500 to £2,500

Dealing with difficult staff

By SAVO CIC

Summary This half day course is designed to help managers and supervisors understand the causes of poor behaviour and look at different strategies for dealing with this. The course can be run as a one-off session or can be incorporated into a series of sessions on managing staff. Alternatively it could be increased to a day-long course with participant’s role playing different scenarios in the afternoon. For voluntary and community organisation participants the course could include dealing with difficult volunteers as well as paid staff.

Dealing with difficult staff
Delivered In-Person in Thetford or UK WideFlexible Dates
£150

Managing Difficult Conversations.

By The Leadership Wizard

Difficult Conversations

Managing Difficult Conversations.
Delivered In-Person in West Lothian or UK WideFlexible Dates
Price on Enquiry

Dealing with Difficult Situations with Confidence

By Dickson Training Ltd

At times, everyone involved with a business will find themselves in a position where they are faced with difficult decisions. Being able to deal with these situations effectively and confidently is an important interpersonal skill. This is especially true for managers who will be forced to make tough decisions on a regular basis, but need to ensure that the business continues to perform both during and after the difficult decisions have been made. The manner in which they approach and implement these decisions can sometimes be the difference between success and failure. Course SyllabusThe syllabus of the Dealing with Difficult Situations with Confidence course is comprised of four modules, covering the following: Module OneSelf Awareness Attitude towards challenges - self-resilience Going into a challenging scenario - how to prepare Recognising the signs of contention Giving feedback constructively Module TwoHaving Difficult Conversations with Confidence Behaviour labelling - preparing the approach Assertiveness techniques Dealing with a difficult issue focussing on behaviour & consequences Keeping objective and professional throughout Module ThreeExamining Your Preferred Communication Style Recognising the different communication styles Analysing your preferred style - Paradigm FitIn Profiler review Identifying the most appropriate situations for each style Module FourHelpful Interpersonal Skills Effective questioning techniques Active listening Body language Recognising and dealing with behaviours Displaying and creating positive attitudes Remaining Assertive and in control

Dealing with Difficult Situations with Confidence
Delivered In-Person in Bardsey + 3 more or UK WideFlexible Dates
Price on Enquiry

Breaking Bad News

By M&K Update Ltd

This workshop is designed to give those who have to give bad news and broach difficult conversations increased confidence. Participants will leave the workshop with the tools and techniques to prepare for a difficult conversation and ensure that they are supporting patients and relatives through a stressful time in their lives.

Breaking Bad News
Delivered in person or OnlineFlexible Dates
Price on Enquiry

Mastering Critical Conversations: In-House Training

By IIL Europe Ltd

Mastering Critical Conversations: In-House Training We will explore various obstacles to delivering 'challenging' messages effectively, including those that come from the external environment as well as those we encounter internally. After gaining insight into the brain science behind the biology of conflict and emotion, we will then examine a 5-step framework for delivering difficult messages. Paired and small group activities comprise a large portion of this interactive course, which culminates in a role play. What You Will Learn At the end of this program, you will be able to: Recognize how a perceived threat by the brain translates into a physiological response of fight, flight, or freeze Utilize various techniques to mitigate an 'amygdala hijack' state Leverage a 5-step model to deliver 'challenging' news effectively Managing Difficult Conversations Obstacles to managing difficult conversations Understanding human nature Brain Science and the Biology of Emotion The unique challenge of social and emotional learning The limbic system and the amygdala hijack Self-regulation strategy for the amygdala hijack Delivering Challenging Messages Managing difficult conversations 5 steps for delivering a challenging message Verbal active listening techniques Preparing to deliver a challenging message (scenarios) Conversations Involving Emotion and Conflict Two types of conflict Spectrum of responses to conflict Psychological type preferences and conflict Creating an action plan

Mastering Critical Conversations: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£395

The Art of Negotiation: In-House Training

By IIL Europe Ltd

The Art of Negotiation: In-House Training Confidence, rapport, curiosity, and patience are essential ingredients to successfully handling a difficult conversation and negotiation. In this course, you will learn to identify and manage aspects of a negotiation, distinguish needs from wants, and manage expectations. The course will cover communication best practices, strategies for handling difficult conversations, and the basics of the art of negotiation. What you Will Learn Master the different ways to say 'no' Determine negotiation strategies based on typical client strategies Develop solutions to break deadlocks Getting Started Introductions Course structure Course goals and objectives Establishing personal learning objectives Foundation Concepts Exercise: Most Challenging Scenarios and Outcomes Debrief: Impact versus intent Addressing customer expectations Needs versus wants Key skills for managing customer relationships Elicitation (requirements gathering) Communication and active listening Sensitivity and empathy Handling Difficult Conversations Saying 'no' The Ladder of Inference 4-Step approach for handling difficult conversations Characteristics of a trusted advisor Communication Best Practices Attunement and active listening Exercise: Identifying Effective Techniques Communication pitfalls and best practices Building rapport and influence Words of wisdom Exercise: Reflection on Challenges Negotiation Strategies Negotiation basics Five phases of negotiation Identifying different strategies Traditional versus Progressive Hard - Soft - Principled Exercise: Your Preferred Techniques Selecting appropriate strategy for project negotiations Common pitfalls to avoid The impact of culture on negotiation Looking at conflict through the lens of negotiation Exercise: Mapping a Resolution

The Art of Negotiation: In-House Training
Delivered in London or UK Wide or OnlineFlexible Dates
£450

Automation Testing

5.0(10)

By GBA Corporate

Overview Effective way of introducing automation to your project Selecting the best and right automation tool Analysing which test cases need to be automated Effective way of planning, designing and development Benefits of Automation Testing Developing scripts effectively Effectively executing and maintaining test scripts Best practices required to follow for successful automation testing Methods of using the tools to control the execution of the tests Comparing the expected outcomes with the actual outcomes Analysing regression test cases and Load testing scenarios Automating difficult tasks and repetitive tasks How to run scripts quickly and repeatedly

Automation Testing
Delivered in Internationally or OnlineFlexible Dates
£1,718 to £3,626
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Educators matching "difficult"

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Steve Hoyle Dog Behaviourist

steve hoyle dog behaviourist

4.6(48)

Dewsbury

Steve Hoyle Dog Behaviourist - Dog Trainer - Yorkshire West Yorkshire Dog Behaviourist Steve Hoyle - Dog Trainer excels in Aggressive and difficult dogs. Lead Pulling, Puppy Training and Basic Dog Training.

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Yorkshire Dyslexia

yorkshire dyslexia

Wakefield

Vicky Ringer is a Specialist Dyslexia Teacher and an Assessor of children with Specific Learning Difficulties. She has a Post Graduate Diploma in Specific Learning Difficulties. She is a member of the British Dyslexia Assocation and holds a practising certificate. Vicky has 12 years experience of teaching both mainstream and special educational needs. She decided to specialise in dyslexia after teaching lots of children within the mainstream classroom who displayed good understanding verbally but struggled to write down their ideas, found it difficult to remember ideas and were often disorganised. She saw how having a diagnosis of dyslexia and being taught in a dyslexia friendly way, could raise a child’s self-esteem and self-belief that they can achieve in the world. Vicky understands how difficult school can be for dyslexic students and is committed to helping them realise their potential through having a dyslexia assessment and through recommending appropriate strategies of intervention. She understands the concern and frustration parents often feel if their child is underachieving and works carefully to assess and recognise the child’s difficulties.

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2learnbeyondlimits

2learnbeyondlimits

London

Hello 2 Learn Beyond Limits - My support of your child I am an English Teacher and Qualified Specialist Teacher of Dyslexia and Literacy, with ten years’ specialist experience of working with students struggling with various learning difficulties. I also provide a consultancy service to administer specialist psychometric tests helping us better understand the possible obstacles preventing progress in the classroom. I want to make a difference to children and young people who are finding learning difficult.

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Toe By Toe

toe by toe

4.9(14)

Shipley

Keda spent almost all of her teaching career at one school - Sandal Road Primary School in Baildon, UK. She also almost exclusively taught just one age group, 6-7 year-olds; the age that most children pick up their reading skills. This was to become Keda’s great passion - the teaching of reading. Initially, she was baffled as to why a significant proportion of the children in her classes struggled to pick up basic reading skills. To Keda, they were just as bright as the other children but - for them - reading remained a mysteriously difficult skill. Keda always had a keen and inquisitive mind and this question of why some children had difficulties in learning to read nagged at her. She thought that she had somehow failed these students, so she made an offer to their parents. She asked their permission to teach their children at her home - without charge - at the end of the school day. As a result of this offer, Keda’s house was soon overflowing with struggling readers. Keda even designed an extension to her house to include a custom-built classroom and persuaded her doting husband Albert to build it. For the next 30 years, Keda’s house - literally, just a stone’s throw away from the school where she worked - was full of children. Between 4-5pm every school day she looked for ways to improve their reading skills. Keda's All-Consuming Passion At the time Keda began her research into children’s reading problems, few people had even heard of the term ‘dyslexia’. Keda became fascinated by the condition and her private research soon became an all-consuming obsession. She divided the children into two groups. A control group where conventional methods were used, and her ‘guinea pigs’, where Keda tried anything and everything to see what would work. This painstaking process of trial and error became the genesis of what later came to be known as Toe By Toe. Keda had no idea what was happening in the psychology departments of universities. She simply looked at the reading process and pared it down to the bare essentials necessary to crack the code of this ‘reading thing’. This is also why Toe By Toe is so refreshingly free of jargon and psychological gobbledygook. It certainly wasn’t a ‘quick fix’ process. Only after decades of this meticulous approach did Toe By Toe eventually become the fully functioning system we have now. Keda named the system ‘Toe By Toe’ after a grateful parent commented that she could see how it worked: “Progress by tiny steps – almost one toe at a time…”

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English Language Centre Yorkshire

english language centre yorkshire

Bradford

English Language Centre CIC is a registered Community Interest Company - a social enterprise where any profits generated are reinvested back into providing more opportunities. We believe that too many valuable members of our communities throughout the UK (and abroad), find it difficult to integrate and/or find sustainable, rewarding employment. For each individual facing either protracted unemployment and/or marginalisation within our communities, this is a tragedy that can impact their entire lives. There are also the wider economic and social costs to consider. There are a great number of specific reasons why people can struggle to integrate and access the sort of job opportunities they would like, but being unable to communicate effectively is the most fundamental barrier of all. Much of our focus is therefore involved in improving communication and language skills. English Language Centre CIC benefits from over thirty years of experience in English language education, training and consultancy, both in the UK and abroad. This experience enables us to help people improve their language and communication skills, and so build the foundations for better lives and better communities.

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West Bowling Youth Initiative

west bowling youth initiative

West Bowling Bradford

The West Bowling Youth Initiative (WBYI) is a small charity and local voluntary sector organisation based in a multi-cultural area of Bradford. It was established in 1991 by local people to work with predominately young British Pakistani Muslim men, especially those who were at risk of offending. The initial project was supported by The Prince’s Trust and subsequently gained funding and backing from other charities, EU and government funding and ongoing support from the local authority. Over the last 25 years, WBYI has broadened its remit and has developed a strong reputation for successfully engaging hard to reach young people, including those excluded or struggling at school, ex-offenders and those in the criminal justice system and others facing a difficult transition to adulthood. WBYI currently works with a core age range of 13 to 25 year olds including, employment support programmes; alternative curriculum programmes for schools and crime prevention work through personal and social development projects. In addition, school holiday programmes and sports activities cater for local 7 to 13 year olds and increasingly there is a demand for volunteering and leisure activity.

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Thinking Big Community Interest Company

thinking big community interest company

London

We are a group of individuals from different backgrounds and with a broad range of experiences. Collectively we have worked in and with statutory services, private business, charitable and voluntary organisations, and across many sectors including health and social care, education, heritage and industry. Each Director brings a rich array of knowledge and perspectives and we are bound by our common interest in building a fairer society. We like to be creative and to seek the involvement of others in generating new ideas, both to overcome existing challenges and in Thinking BIG about new ways to improve experiences and outcomes. After a number of years of talking about ideas, we decided it was time to take action. We looked at different models for forming a charitable, not-for-profit organisation, and took advice from some who had gone before us in this sector. As a result, we formed Thinking BIG as a Community Interest Company, dedicated to engaging in training, and projects with individuals, groups and organisations, in pursuit of the overarching aim - to promote social inclusion, opportunity and wellbeing, by making a positive difference to services and people's lives through meaningful training and community engagement. There are no share holders, no dividends and no spurious expenses. Any funds raised are put entirely into the running of projects for the benefit of the community. As for the name, we asked the people we work with what words they thought captured what we do. We want people to Think BIG when considering new projects and activities, not to be limited by what is already out there. A little imagination and passion goes a long way, and we're on an exciting journey. We have experience of achieving outstanding outcomes, both with organisations, and with individuals. Our training is designed, delivered, evaluated and quality assured, with organisations benefiting from improved employee ability, confidence, performance and wellbeing. Our community projects have made a positive difference to people's lives, and include collaborations with The National Lottery Community Fund, the Police and Crime Commissioners for West and South Yorkshire and their Violence Reduction Units, Menston Parish Council, Bradford Metropolitan District Council, Kirklees Council, Barnsley Metropolitan Borough Council, and Yorkshire Mentoring. Our Story Our aim is to promote social inclusion, opportunity and wellbeing by Thinking BIG. To achieve this, our vision is to facilitate positive experiences, progress and sustainable outcomes; empowering people through education, training, skills-building and having a collective voice in shaping future services and lives. Much of our work is with individuals and groups who face barriers to inclusion, opportunity and/or wellbeing, and others who can support these very people. Children and adults can be vulnerable or disadvantaged by many factors including disabilities, ill-health, poverty, abuse, isolation, marginalisation or being in care. They can also find it difficult to keep themselves and others healthy and safe, or to access opportunities, services or employment, as a result of missing out on appropriate education, training or support. We can help to achieve goals and aspirations which improve lives. Others who support vulnerable people include families, friends, carers, schools, and involved or potentially supportive professionals, volunteers and services. These people can also face challenges which need to be recognised and addressed and they can be empowered in their roles through dedicated support and training. By choosing to use our training services for their teams, organisations can benefit from outstanding workforce development whilst simultaneously supporting their communities, as money raised is invested back into meaningful activities and projects

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