588 Doctor courses

Course Overview When navigating unchartered waters, not everything will go as planned. Resilience is required to face adversity and manage setbacks. The resilience course helps individuals and teams develop the ability to recover quickly from setbacks, adjust to changing as well as ambiguous circumstances and apply a continuous improvement mindset when facing adversity. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Identify your emotional state during moments of challenge -Apply techniques to manage stress and fear -Build coping mechanisms to strengthen resilience -Apply continuous improvement techniques to adapt and grow Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to strengthen their resilience as they navigate or lead change.

Target Audience Business professionals, leaders & executives aiming to participate effectively with a group of people towards an outcome. Duration 1 Day Course Overview Team building and collaboration involves strengthening team participation by forming bonds and connections that enable the most productive approaches to working together as a group to achieve a common goal. By operating effectively within a team, employees will be more efficient and productive in their collaboration, leading to stronger relationships, satisfaction and overall success. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Participate in high-performing teams Define your role and responsibilities within a team Explore and work towards common goals Give and receive feedback productively Manage any conflicts that may arise Develop productive relationships and seek support as needed

Target Audience This course is ideal for professionals across all levels and industries who want to enhance their ability to manage conflict effectively in the workplace. Duration 1 Day Course Overview This course is designed to help participants develop and refine their conflict management skills using a structured conflict management framework. Participants will learn to identify the sources of conflict, understand different conflict management styles, and apply strategies to manage and resolve conflicts constructively. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Apply a structured conflict management framework to effectively handle conflicts in the workplace. Identify the root causes of conflict and understand different conflict management styles. Apply communication strategies to de-escalate and resolve conflicts. Foster a positive work environment by managing conflicts constructively.

Target Audience This course is ideal for customer service representatives, team leaders and front-line staff who would like to improve and broaden their customer service skills. Duration 1 Day Course Overview This course is designed to provide participants with the essential skills and strategies to deliver exceptional customer service in any industry or context. Through a blend of interactive sessions, practical exercises, and real-life scenarios, participants will learn how to effectively communicate, handle challenging situations, build strong customer relationships, and create memorable service experiences. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Apply effective communication techniques to enhance customer interactions. Use problem-solving skills to handle challenging customer situations with confidence. Build and maintain positive customer relationships to foster loyalty. Implement strategies to create memorable customer service experiences.

Course Overview Problem solving is a critical skill for individuals because it allows them to identify and resolve complex and ambiguous issues that may be hindering their success. This course will provide individuals with a structured and collaborative approach to solving problems that draws upon the disciplines and skills within the Adaptive Organisation Framework, such as design thinking, systems thinking, analytical thinking and more. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Examine the problem landscape, scope and constraints -Identify the core actors, their goals & pain points -Research the current state issues using data-driven methods and qualitative inquiry -Identify the root cause of the problem -Defining and evaluating solutions Format F2F or Virtual Delivery Mode Closed Cohort Duration 4 Hrs Target Audience Business professionals, leaders & executives looking to effectively solve problems in complex or ambiguous contexts.

Target Audience This course is ideal for professionals across all levels and industries who want to enhance their negotiation skills using a structured approach. Duration 1 Day Course Overview This course is designed to help participants develop and refine their negotiation skills through the application of the Harvard Principled Negotiation framework. Participants will learn to separate people from the problem, focus on interests rather than positions, invent options for mutual gain, insist on objective criteria, and understand the importance of their Best Alternative to a Negotiated Agreement (BATNA). This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Apply the Harvard Principled Negotiation framework to conduct effective and ethical negotiations. Prepare thoroughly for negotiations by identifying interests, options for mutual gain, and objective criteria. Communicate persuasively and manage interpersonal dynamics using principled negotiation techniques. Build strong relationships and achieve fair, mutually beneficial agreements.

Target Audience Business professionals from a broad range of industries looking to understand and implement sustainability practices within their commercial environments. Duration 1 Day Course Overview This course provides participants with a comprehensive exploration of environmental sustainability and its relevance and implications within the commercial sector. The course will cover key concepts, practices, and strategies that can help businesses operate sustainably while maintaining profitability and competitiveness. Participants will learn how to integrate sustainability into their business operations, making informed decisions that benefit both the environment and their organisation. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes Explain the fundamental principles and impacts of environmental sustainability. Identify the benefits and challenges of implementing sustainable practices in business. Develop and prioritise strategies for reducing environmental footprints in various industries. Integrate sustainability into business strategy and operations, including conducting a business benefits analysis.

Course Overview This course is designed to equip participants with the essential skills to understand, interpret, and use data effectively in their roles. The course covers the fundamentals of data literacy, including data types, data analysis, and the practical application of data in decision-making. Participants will learn how to work with data confidently, draw meaningful insights, and communicate findings to support business objectives. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the basic concepts of data and its significance in the workplace. -Identify different types of data and their appropriate uses. -Analyse and interpret data to draw meaningful insights. -Use data to inform decision-making and support business strategies. -Communicate data findings effectively to various stakeholders. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Managers, team leaders, non-technical employees and analysts looking to enhance their data literacy skills and contribute more effectively to their organisation's data-driven strategies.

Course Overview This course is designed to equip participants with the knowledge and skills necessary to protect themselves and their organisation from cyber threats. The course covers the basics of cybersecurity, common threats, best practices for staying secure, and the importance of a proactive approach to protecting sensitive information. Participants will also learn how to respond to incidents and create a culture of security within their organisation. This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the fundamentals of cybersecurity and its importance in the workplace. -Identify common cyber threats and recognise suspicious activities. -Apply best practices for maintaining cybersecurity in daily activities. -Respond effectively to cybersecurity incidents. -Foster a culture of cybersecurity awareness within your organisation. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience All employees, including managers, remote workers, and executives, who need to understand the importance of cybersecurity to their organisation.

Course Overview This course is designed to provide participants with the skills and tools necessary to assess the potential benefits of business initiatives and projects. The course will guide participants through the process of identifying, quantifying, and communicating the value that business decisions can bring to an organisation, ensuring alignment with strategic goals and maximising return on investment (ROI). This course is designed by highly qualified learning design experts, assisted and guided by a Doctoral & Masters level leadership team. Working closely with subject matter leaders with extensive domain experience, this course is built on sound academic rigour and applied real world experience. Run in a cohort-based, activity-led format, it goes beyond theory to provide practical methods and frameworks that you can immediately apply in your workplace. Key Outcomes -Explain the principles and importance of business benefits analysis. -Quantify tangible and intangible benefits associated with business initiatives. -Develop a comprehensive business benefits analysis that aligns with organisational goals. -Communicate the value of proposed initiatives to stakeholders. -Use business benefits analysis to inform decision-making and prioritise projects. Format F2F or Virtual Delivery Mode Closed Cohort or Occasional Limited Public Schedule Duration 1 Day Target Audience Business professionals responsible for assessing and maximising the value of business initiatives, such as business analysts, project managers, and strategic planners.