Booking options
£12
£12
On-Demand course
1 hour
All levels
Being an effective Executive Personal Assistant requires more than keeping a diary in order and filtering emails. It’s about understanding the nuances of modern executive support—anticipating needs, managing communications, and mastering the fine art of discretion. This course offers the structured knowledge and proven techniques needed to function as a trusted gatekeeper, confident organiser, and right-hand support to senior professionals.
Through expertly designed modules, learners will gain a solid grasp of time management strategies, executive correspondence etiquette, travel coordination protocols, and essential digital tools used in today’s corporate environments. Whether you're assisting one individual or managing the schedules of an entire leadership team, this course lays out the steps clearly, with no fluff—just the knowledge needed to run a tight ship behind the scenes.
Key Features
CPD Accredited
FREE PDF + Hardcopy certificate
Fully online, interactive course
Self-paced learning and laptop, tablet and smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Course Curriculum
Module 01: Executive PA
Module 02: Effective Administration Skills
Module 03: Business Etiquette Telephone Skills
Module 04: Representing Company the Boss
Module 05: Mail Services
Module 06: Traveling Arrangements
Module 07: Meeting Conferences
Module 08: Business Writing Communication Skills
Module 09: Record Keeping Organisational Skills
Module 10: Planning and Scheduling
Learning Outcomes:
Master communication and interpersonal skills for executive-level interactions.
Demonstrate exceptional administrative competence to enhance office efficiency.
Exhibit professional telephone etiquette and company representation.
Manage mail services and travel arrangements with precision and finesse.
Organize and coordinate meetings and conferences seamlessly.
Develop proficient business writing and organizational skills.
Accreditation
This course is CPD Quality Standards (CPD QS) accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
10 CPD hours / points Accredited by CPD Quality Standards
Administrative professionals seeking career advancement.
Individuals aspiring to become executive personal assistants.
Jobseekers looking to acquire versatile office management skills.
Those interested in the executive support industry.
Anyone wishing to enhance their communication and organization abilities.
Individuals seeking specialized training in executive assistance.
Executive Personal Assistant
Administrative Manager
Office Coordinator
Corporate Travel Coordinator
Meeting and Event Planner
Business Communication Specialist
Digital certificate
Digital certificate - Included
Once you've successfully completed your course, you will immediately be sent a FREE digital certificate.
Hard copy certificate
Hard copy certificate - Included
Also, you can have your FREE printed certificate delivered by post (shipping cost £3.99 in the UK).
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.
About Us