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Customer Relations Advisor Course

Customer Relations Advisor Course

  • 30 Day Money Back Guarantee
  • Completion Certificate
  • 24/7 Technical Support

Highlights

  • On-Demand course

  • All levels

Description

If you've ever considered working as a Customer Relations Advisor but felt like you lack the knowledge and skills to launch your career, this course might be what you want! The Customer Relations Advisor course will allow you to equip yourself with a solid foundation and develop more advanced skills on that foundation. Enrol today to learn all the required knowledge and skills to pursue a rewarding career in the relative industry.

The Customer Relations Advisor course is for both beginners and those already working in the field. It covers gradually from basics to advanced concepts of being a successful Customer Relations Advisor. Anyone passionate about learning can take this course and develop skills and a portfolio to have a competitive edge in the job market. Also, upon completing our Customer Relations Advisor course, you will get a widely respected accreditation and a deeper knowledge of the topic.

Key Benefits

  • Accredited by CPD

  • Instant e-certificate

  • Fully online, interactive course

  • Self-paced learning and laptop, tablet, smartphone-friendly

  • 24/7 Learning Assistance

Curriculum

  • Module 01: Introduction to Customer

  • Relationship Management (CRM)

  • Module 02: CRM Fundamentals

  • Module 03: CRM Strategies

  • Module 04: Data Analysis in CRM

  • Module 05: CRM Databases

  • Module 06: Deepening Customer Relationship

  • Module 07: Handling Customer Complaints

  • Module 08: Future of CRM

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Certificate

Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

The Customer Relations Advisor training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.

Requirements

There are no formal entry requirements for the course, with enrollment open to anyone!

Career path

Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Customer Relations Advisor training.

Certificates

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

About The Provider

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