Description

The Business Travel Officer Course offers a detailed exploration of the travel and tourism sector, designed for those aiming to excel in this dynamic industry. This course covers essential topics such as tourism products, tour operating, marketing strategies, and transport management procedures. It also addresses emerging trends like tourism in a post-COVID world, sustainable tourism, and the impact of Brexit, giving learners a broad understanding of contemporary challenges and opportunities within travel management.

With a strong focus on communication, customer service, and crisis management, the course equips students to navigate the complexities of visitor experience and industry demands. Additional modules explore human resource management and public awareness campaigns, ensuring a well-rounded grasp of the field. Delivered fully online, this course is ideal for anyone wishing to develop a career in travel administration without the need for physical attendance. Whether you are new to the sector or looking to enhance your knowledge, this programme provides the insights necessary to manage business travel efficiently and with confidence.

Key Benefits

Accredited by CPD

Instant e-certificate

Fully online, interactive course

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Curriculum

Module 01: Introduction to Travel and Tourism

Module 02: Tourism Products and Services

Module 03: Tour Operating and Travel Retailing

Module 04: Marketing in Travel and Tourism

Module 05: Developing Communication Skills

Module 06: Customer Service and Satisfaction

Module 07: Crisis and Visitor Attraction Management

Module 08: Transport Management Procedure

Module 09: Tourism in the New Normal World/ Post COVID Travel Destinations

Module 10: Sustainable Tourism

Module 11: Public Awareness Campaigns

Module 12: Brexit and its Impact on Tourism Industry

Module 13: Travel and Tourism Issues to Contend with

Module 14: Human Resource Management in Travel Industry

Course Assessment

You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%.

Certificate

Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

CPD

10 CPD hours / points Accredited by CPD Quality Standards

Who is this course for?

The Business Travel Officer training is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees.

Requirements

There are no formal entry requirements for the course, with enrollment open to anyone!

Career path

Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our Business Travel Officer training.

Certificates

Certificate of completion

Digital certificate - Included

Certificate of completion

Hard copy certificate - Included

Course Images

Business Travel Officer Course

By Training Express

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