Booking options
£234

£234
Delivered In-Person
All levels
Customer Service & Handling Complaints
Welcome to our event where we dive into the world of customer service and handling complaints like a pro! Join us at Switch Direction for a day filled with interactive workshops, real-life scenarios, and expert tips on how to turn unhappy customers into loyal fans. Learn how to communicate effectively, de-escalate tense situations, and leave a lasting positive impression. Whether you're new to customer service or a seasoned pro, this event is perfect for anyone looking to improve their skills and boost customer satisfaction. Don't miss out on this opportunity to level up your customer service game!