Booking options
£234
£234
Delivered In-Person
All levels
Customer Service & Handling Complaints
Welcome to our event where we dive into the world of customer service and handling complaints like a pro! Join us at Switch Direction for a day filled with interactive workshops, real-life scenarios, and expert tips on how to turn unhappy customers into loyal fans. Learn how to communicate effectively, de-escalate tense situations, and leave a lasting positive impression. Whether you're new to customer service or a seasoned pro, this event is perfect for anyone looking to improve their skills and boost customer satisfaction. Don't miss out on this opportunity to level up your customer service game!
Switch D...