Description

Gain the solid skills and knowledge to kickstart a successful career and learn from the experts with this step-by-step CRM Lead training course. This CRM Lead course for Consistent Profits has been specially designed to help learners gain a good command of CRM Lead, providing them with a solid foundation of knowledge to understand relevant professionals' job roles.

Through this CRM Lead course, you will gain a theoretical understanding of CRM Lead and others relevant subjects that will increase your employability in this field, help you stand out from the competition, and boost your earning potential in no time.

Not only that, but this CRM Lead training includes up-to-date knowledge and techniques that will ensure you have the most in-demand skills to rise to the top of the industry.

This course is fully CPD-accredited and broken down into several manageable modules, making it ideal for aspiring professionals.

Learning outcome

Familiar yourself with the recent development and updates of the relevant industry

Know how to use your theoretical knowledge to adapt in any working environment

Get help from our expert tutors anytime you need

Access to course contents that are designed and prepared by industry professionals

Study at your convenient time and from wherever you want

Why should I take this course?

Affordable premium-quality E-learning content, you can learn at your own pace.

You will receive a completion certificate upon completing the course.

Internationally recognized Accredited Qualification will boost up your resume.

You will learn the researched and proven approach adopted by successful people to transform their careers.

You will be able to incorporate various techniques successfully and understand your customers better.

Requirements

No formal qualifications required, anyone from any academic background can take this course.

Access to a computer or digital device with internet connectivity.

Course Curriculum

Module 01: Introduction to Customer Relationship Management (CRM)
▶	Introduction to Customer Relationship Management (CRM)	🕐 00:24:00
Module 02: CRM Fundamentals
▶	CRM Fundamentals	🕐 00:22:00
Module 03: CRM Strategies
▶	CRM Strategies	🕐 00:35:00
Module 04: Data Analysis in CRM
▶	Data Analysis in CRM	🕐 00:28:00
Module 05: CRM Databases
▶	CRM Databases	🕐 00:21:00
Module 06: Deepening Customer Relationship
▶	Deepening Customer Relationship	🕐 00:23:00
Module 07: Handling Customer Complaints
▶	Handling Customer Complaints	🕐 00:20:00
Module 8: Introduction to Customer Service
▶	Introduction to Customer Service	🕐 00:25:00
Module 9: What's Different about Good Customer Service?
▶	What's Different about Good Customer Service	🕐 00:12:00
Module 10: Future of CRM
▶	Future of CRM	🕐 00:25:00

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CRM Lead

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