IT Fundamentals Plus

Description

Duration

2.5 Days

15 CPD hours

This course is intended for

This course is intended to help participants learn basic principles and techniques of providing PC, mobile, applications, and network support.

Overview

Upon successful completion of this course, students will have introductory knowledge of computer systems and mobile devices.

In this course, students will identify and set up: computer hardware, software, networks, files, wireless devices and discuss safety.

Identifying Computer Hardware

Identify Types of Computing Devices

Identify Internal Computer Components

Common Computer Connector Types

Identify Common Peripheral Devices

Identifying Computer Software

Compare Functions and Features of Common Operating

Systems

Identify Application Software

Setting Up a Basic Workstation

Connect Hardware

Install and Configure Operating Systems

Install and Configure Applications

Configure Accessibility Options

Configuring Network Access

Network Connection Types

Install and Configure a SOHO Router

Network and Alternative Technologies

Sharing and Storage Methods

Working with Files, Folders, and Applications

Create Files

Navigate a File Structure

Manage Files and Folders

Compress and Extract Files

Create Screen Captures

Configuring and Using Wireless Devices

Configuring Wireless Devices

Use Wireless Devices

Securing Computing Devices

Identify Security Threats

Apply Security Best Practices

Perform Secure Web Browsing

Supporting Computers and Users

Environmental and Safety Concepts

Back Up and Restore Data

Manage Software

Implement Basic Support Measures