Booking options
£25
£25
On-Demand course
48 hours
All levels
A secretary or personal assistants need as much skills, if not more, than the managers they work for. They often have to work late, organize schedules and carry out other office tasks that the boss isn't able to do themselves. So if you want to seat in the forefront of all major deals with your boss, this Executive Secretarial & PA Course would be perfect for you.
The course starts with improving your administrative management skills as you learn the importance of administrative procedures, using the right tools, important procedures to note, organising and much more. Next you explore the world of secretarial interpersonal skills as you improve you communication, negotiation and influencing skills. You will also get tips to remember many different names and how to make an impact in the workplace. As part of the personal assistant section you further improve your soft skills, time & meeting management and discover different tools of the trade.
Finally you also learn the basic use of Microsoft Word, Excel and PowerPoint in this course which will help you become an invaluable asset to the company.
This course would be ideal for people who want to start working in admin support
People who want to improve their skills in general office and administrative tasks
This course is available to all learners, of all academic backgrounds.
Learners should be aged 16 or over to undertake the qualification.
Good understanding of English language, numeracy and ICT are required to attend this course.
At the end of the course, you will be required to sit an online multiple-choice test. Your test will be assessed automatically and immediately so that you will instantly know whether you have been successful.
Before sitting for your final exam, you will have the opportunity to test your proficiency with a mock exam.
After you have successfully passed the test, you will be able to obtain an Accredited Certificate of Achievement. You can however also obtain a Course Completion Certificate following the course completion without sitting for the test. Certificates can be obtained either in hardcopy at the cost of £39 or in PDF format at the cost of £24.
PDF certificate's turnaround time is 24 hours, and for the hardcopy certificate, it is 3-9 working days.
Affordable, engaging & high-quality e-learning study materials;
Tutorial videos/materials from the industry leading experts;
Study in a user-friendly, advanced online learning platform;
Efficient exam systems for the assessment and instant result;
The UK & internationally recognized accredited qualification;
Access to course content on mobile, tablet or desktop from anywhere anytime;
The benefit of career advancement opportunities;
24/7 student support via email.
Executive Secretarial & PA Course is a useful qualification to possess and would be beneficial for any professions or career from any industry you are in such as:
Secretary
Personal Assistant
Receptionist
Office administrator
Administrative Management skills | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Why Your Office Needs Administrative Procedures | 01:00:00 | ||
Module Three - Gathering the Right Tools | 01:00:00 | ||
Module Four - Identifying Procedures to Include | 01:00:00 | ||
Module Five - Top Five Procedures to Record | 01:00:00 | ||
Module Six - What to Include in Your Binder (I) | 01:00:00 | ||
Module Seven - What to Include in Your Binder (II) | 01:00:00 | ||
Module Eight - Organizing Your Binder | 01:00:00 | ||
Module Nine - What Not to Include in the Procedure Guide | 01:00:00 | ||
Module Ten - Share Office Procedure Guide | 01:00:00 | ||
Module Eleven - Successfully Executing the Guide | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Secretarial Interpersonal Skills | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Verbal Communication Skills | 01:00:00 | ||
Module Three - Non-Verbal Communication Skills | 01:00:00 | ||
Module Four - Making Small Talk and Moving Beyond | 01:00:00 | ||
Module Five - Moving the Conversation Along | 00:30:00 | ||
Module Six - Remembering Names | 01:00:00 | ||
Module Seven - Influencing Skills | 01:00:00 | ||
Module Eight - Bringing People to Your Side | 01:00:00 | ||
Module Nine - Sharing Your Opinion | 01:00:00 | ||
Module Ten - Negotiation Basics | 01:00:00 | ||
Module Eleven - Making an Impact | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Developing Interpersonal Skills Course- Activities | 00:00:00 | ||
Personal Assistant | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Working with Your Manager | 01:00:00 | ||
Module Three - Administrative Soft Skills | 01:00:00 | ||
Module Four - Effective Time Management | 01:00:00 | ||
Module Five - Meeting Management | 01:00:00 | ||
Module Six - Tools of the Trade (I) | 01:00:00 | ||
Module Seven - Tools of the Trade (II) | 01:00:00 | ||
Module Eight - Being an Effective Gatekeeper | 01:00:00 | ||
Module Nine - Organizational Skills | 01:00:00 | ||
Module Ten - Confidentiality Guidelines | 01:00:00 | ||
Module Eleven - Special Tasks | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Executive and Personal Assistant Training Course- Activities | 00:00:00 | ||
Computer Literacy | |||
Module 01: Microsoft Word | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Opening | 01:00:00 | ||
Module Three - Working with the Interface | 01:00:00 | ||
Module Four - Your First Document | 01:00:00 | ||
Module Five - Basic Editing Tasks | 01:00:00 | ||
Module Six - Basic Formatting Tasks | 01:00:00 | ||
Module Seven - Formatting Paragraphs | 01:00:00 | ||
Module Eight - Advanced Formatting Tasks | 01:00:00 | ||
Module Nine - Working with Styles | 01:00:00 | ||
Module Ten - Formatting the Page | 01:00:00 | ||
Module Eleven - Sharing Your Document | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Module 02: Microsoft Excel | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Opening Excel | 01:00:00 | ||
Module Three - Working with the Interface | 01:00:00 | ||
Module Four - Your First Worksheet | 01:00:00 | ||
Module Five - Viewing Excel Data | 01:00:00 | ||
Module Six - Building Formulas | 01:00:00 | ||
Module Seven - Using Excel Functions | 01:00:00 | ||
Module Eight - Using Quick Analysis | 01:00:00 | ||
Module Nine - Formatting Your Data | 01:00:00 | ||
Module Ten - Using Styles, Themes, and Effects | 01:00:00 | ||
Module Eleven - Printing and Sharing Your Workbook | 01:00:00 | ||
Module Twelve - Wrapping Up | 01:00:00 | ||
Module 03: Microsoft PowerPoint | |||
Module One - Getting Started | 00:30:00 | ||
Module Two - Opening PowerPoint | 01:00:00 | ||
Module Three - Working with the Interface | 01:00:00 | ||
Module Four - Your First Presentation | 01:00:00 | ||
Module Five - Working with Text | 01:00:00 | ||
Module Six - Formatting Text and Paragraphs | 01:00:00 | ||
Module Seven - Adding Pictures | 01:00:00 | ||
Module Eight - Advanced Formatting Tasks | 01:00:00 | ||
Module Nine - Working with Transitions and Animations | 01:00:00 | ||
Module Ten - Setting Up Your Slide Show | 01:00:00 | ||
Module Eleven - Showtime! | 01:00:00 | ||
Module Twelve - Wrapping Up | 00:30:00 | ||
Refer A Friend | |||
Refer A Friend | 00:00:00 | ||
Mock Exam | |||
Mock Exam- Executive Secretarial & PA Course | 00:30:00 | ||
Final Exam | |||
Final Exam- Executive Secretarial & PA Course | 00:30:00 | ||
Certificate and Transcript | |||
Order Your Certificates and Transcripts | 00:00:00 |