Booking options
£25
£25
On-Demand course
6 hours 40 minutes
All levels
Our popular Personal Assistant and Minute Taking Diploma Course will coach you in all the skills and techniques needed to support bosses and high-performing companies. Every good manager needs some help, and you can become the respected PA, representing the 'face' of the organisation, and getting work done. You will be trained in all the necessary abilities required in a senior secretarial and administrative position, enabling new career prospects and opportunities.
Throughout the tutorial, you are given proven methodologies and practises that have been adopted by successful businesses. This will provide you with multiple masterclasses on subjects such as phone etiquette, meeting preparation, business communications, and customer service, alongside expert minute-taking tuition. Each module contains a different area of expertise that a PA will need to master and provides excellent guidance for this lucrative profession.
The Personal Assistant and Minute Taking Diploma Course proves to be the ideal way to accumulate all the attributes needed to excel in a senior office-based profession. All the contents have been assembled with the aid of industry professionals and include user-friendly interactive study tools. By enrolling now, you will rapidly accrue the skills and confidence to excel in your role and impress your peers and superiors.
Earn a digital Certificate upon successful completion.
Accessible, informative modules taught by expert instructors
Study in your own time, at your own pace, through your computer tablet or mobile device
Benefit from instant feedback through mock exams and multiple-choice assessments
Get 24/7 help or advice from our email and live chat teams
Full tutor support on weekdays
The course is delivered through our online learning platform, accessible through any internet-connected device. There are no formal deadlines or teaching schedules, meaning you are free to study the course at your own pace. You are taught through a combination of
Video lessons
Online study materials
Mock exams
Multiple-choice assessment
Upon successful completion of the course, you will be able to obtain your course completion e-certificate. Print copy by post is also available at an additional cost of £9.99 and PDF Certificate at £4.99.
Module 1: Introduction to Personal Assistant | |||
Introduction to Personal Assistant | 00:18:00 | ||
Module 2: Business Telephone Skills | |||
Business Telephone Skills | 00:20:00 | ||
Module 3: Representing Your Boss and Company | |||
Representing Your Boss and Company | 00:35:00 | ||
Module 4: Mail Services and Shipping | |||
Mail Services and Shipping | 00:26:00 | ||
Module 5: Travel Arrangements | |||
Travel Arrangements | 00:25:00 | ||
Module 6: Organising Meeting and Conferences | |||
Organising Meeting and Conferences | 00:26:00 | ||
Module 7: Time Management | |||
Time Management | 00:36:00 | ||
Module 8: Record Keeping and Filing Systems | |||
Record Keeping and Filing Systems | 00:29:00 | ||
Module 9: Business Writing Skills | |||
Business Writing Skills | 00:41:00 | ||
Module 10 :Organisational Skills | |||
Organisational Skills | 00:26:00 | ||
Module 11: Communication Skills | |||
Communication Skills | 00:26:00 | ||
Module 12: Customer Service | |||
Customer Service | 00:17:00 | ||
Module 13: Effective Planning and Scheduling | |||
Effective Planning and Scheduling | 00:47:00 | ||
Module 14: Invoicing/Petty Cash | |||
Invoicing/Petty Cash | 00:28:00 | ||
Order your Certificates & Transcripts | |||
Order your Certificates & Transcripts | 00:00:00 |
Are there any prerequisites for taking the course?
There are no specific prerequisites for this course, nor are there any formal entry requirements. All you need is an internet connection, a good understanding of English and a passion for learning for this course.
Can I access the course at any time, or is there a set schedule?
You have the flexibility to access the course at any time that suits your schedule. Our courses are self-paced, allowing you to study at your own pace and convenience.
How long will I have access to the course?
For this course, you will have access to the course materials for 1 year only. This means you can review the content as often as you like within the year, even after you've completed the course. However, if you buy Lifetime Access for the course, you will be able to access the course for a lifetime.
Is there a certificate of completion provided after completing the course?
Yes, upon successfully completing the course, you will receive a certificate of completion. This certificate can be a valuable addition to your professional portfolio and can be shared on your various social networks.
Can I switch courses or get a refund if I'm not satisfied with the course?
We want you to have a positive learning experience. If you're not satisfied with the course, you can request a course transfer or refund within 14 days of the initial purchase.
How do I track my progress in the course?
Our platform provides tracking tools and progress indicators for each course. You can monitor your progress, completed lessons, and assessments through your learner dashboard for the course.
What if I have technical issues or difficulties with the course?
If you encounter technical issues or content-related difficulties with the course, our support team is available to assist you. You can reach out to them for prompt resolution.