Historical Association Terms & Conditions

Please read these terms and conditions carefully before booking onto any of the Historical Association's [HA] CPD Events or Short course. You should understand that by booking any of our CPD Events, you agree to adhere to these terms and conditions.

Where an event is held in partnership with another organisation, additional terms and conditions from that organisation may apply.

If you have any questions or queries please email enquiries@history.org.uk.

1) Registering for an HA Event

All Events are available on a first-come, first-served basis. Should there be a limited number of places at each event these will be allocated in order of receipt of bookings. Some events may operate a waiting list.
For the 2023/24 academic year, CPD event booking may be processed in one of four different ways:
1. Online via the Eventbrite booking platform
2. Online via the Cademy booking platform
3. Online via Zoom for free webinars and online meetings
4. Particular webinar series will also operate using a Microsoft Forms booking form for block bookings
Registration of interest can be placed over the telephone, via email or in writing before booking has been opened, but please note that this does not constitute reservation of a place and a booking will still need to be made. We are unable to issue invoices for one-off webinars or courses apart from in exceptional circumstances.
The price of events listed are applicable to Value Added Tax (VAT), which the buyer shall be liable to pay the HA, at the prevailing rate unless otherwise stated.
All paid bookings made via Eventbrite/Cademy will be subject to booking fees, which are added to the displayed ticket price. Please note that where refunds are available, the Eventbrite fees are non-refundable.
Event registration will be activated at the point of ordering on Eventbrite, or receipt of a confirmation email in the case of bookings submitted using a booking form. When booking via Eventbrite, you will receive an email Order Confirmation of your booking, but please note that this does not confirm the event will go ahead. You will receive a confirmation from Cademy once a successful payment as been received.
Schools, academies, institutions and organisations covering the cost of events can request an invoice using Eventbrite/Cademy, which will be automatically generated by Eventbrite/Cademy and sent by email attachment to the Order Confirmation. Payment of invoices must be made within 30 days. We reserve the right to charge you an administration fee on late payments. Future bookings may be withheld if invoices are not paid promptly.
Each event registration can only be offered to a single individual and as such must be registered with the direct name and email address of the person attending the event. For online events, each registration is based on one person participating live. The names of school administrators or generic office email addresses cannot be accepted. If you are a school bursar booking on behalf of a colleague, please make sure to enter the delegate’s direct contact details when prompted during the registration process.
Concessionary registration is available for certain events for student, trainee, NQT and unwaged delegates. Proof of concessionary status may be requested.

2) Events and Membership

HA Members can save on the majority of CPD events run by the HA. The scale of discount varies depending on the event however this normally ranges between 20-40%. Discounts will not be added retrospectively with the exception of errors on the part of the HA. For further information, please refer to our Membership Terms and Conditions.
Corporate and school members are only entitled to use this discount against Main or Extra Staff Logins registered to the membership account.
Individual members are only entitled to use this discount against a booking made for the named individual to which the membership is registered.
Current HA Members gain access to HA short courses for free. You will need to enter your membership ID number at the point of booking. You can find this number on all membership emails sent by the HA, and on any welcome or renewal letters you have been sent. Refunds will not be applied retrospectively with the exception of errors on the part of the HA.
To claim event discounts, members must ensure they book their place during their membership period and must be active members at the time of the event. The discount cannot be claimed should their membership have lapsed.
If a non-member delegate is found to have booked onto an event using the membership discount, they will be invoiced for the difference. We reserve the right to charge an administration fee for this.
A selected number of webinars will be made freely available to HA members only on an annual basis.
Membership does not guarantee a place on our webinars. Places are restricted and subject to booking, and will be allocated as other events on a first-come, first-served basis.
Corporate members of the HA are eligible to receive access to a recording of a paid CPD webinar of their choice subject to availability and additional terms. These can be found here: https://www.history.org.uk/go/corporate-recording-terms

3) Payment

4) Cancellations and Refunds

We are able to cancel bookings and honour refund requests made up to one week before an event. All cancellations must be confirmed in writing via email to events@history.org.uk.
1. Please note that as of 25 June 2019, due to changes in Eventbrite policy any booking fees issued by them will not be refunded.
With less than one week’s notice, we are unable to offer any refund if an event is cancelled by you or your school/college, or not attended. Outstanding invoices must be paid regardless of attendance if we have not been informed within one week of the event as indicated above.
We will try to refund any money received from you using the same method originally used by you to pay for your purchase but reserve the right to refund using an alternative method. If this is the case, we will require you to complete a refund request form.
We reserve the right to cancel or postpone events when viable numbers are not reached and will do our best to rearrange dates wherever possible. If, for any reason, we need to cancel or postpone the event, you will be contacted as soon as possible using the contact details provided when booking.
We are not able to refund any travel or accommodation costs incurred by you (or your school/college) should arrangements be made and the event is subsequently cancelled or postponed.
We are unable to transfer bookings from one event to another apart from in the event of a postponement by us.
Where an event is operating a waiting list, cancellations should be made as early as possible to allow the place to be offered to those held on the waiting list.
We reserve the right to make changes to the published programme of an event (but not the overall content), for example to timings and/or speakers if one of the advertised speakers is unable to attend. In such cases, you will not be entitled to a refund if you cancel your place.
Whilst there is no entitlement, in the event of exceptional circumstances during a multi-event course, the HA’s practice is to allow partial refunds based on the number of sessions remaining.
The HA reserves the right to charge an administration fee for any refunds issued in accordance with points (h) and (i) above.
We will not be liable or responsible for any cancellation or delay to an event that is caused by events outside our reasonable control ("Force Majeure Event"). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation):
1. Strikes, lock-outs or other industrial action;
2. Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
3. Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
4. Impossibility of the use of public or private transport;
5. Impossibility of the use of public or private telecommunications networks; and
6. The acts, decrees, legislation, regulations or restrictions of any government.
We will use our reasonable endeavours to find a solution by which the event should take place despite the Force Majeure Event, and will keep you notified at all times.
Short course Cancellation and Refunds
1. The rules regarding cancellations, delegate substitutions and refunds in respect of short courses are as follows:
  1. Cancellation received prior to the course start: Full refund
  2. Cancellation received after course start: Refunds will be made in exceptional circumstances only and on a case-by-case basis.
2. No refunds will be made for non-member delegates not attending the course or not using course materials
3. Delegate substitutions are accepted at any time.
4. Refund requests must be received in writing to enquiries@history.org.uk and we reserve the right to charge an administrative fee in these circumstances.

5) Joining an event or webinar

In-person CPD events are held at a number of venues across the UK. Certain events may be published with the note ‘Venue To Be Confirmed’. Where this is the case, booked delegates will be notified via email once a venue has been confirmed.
For a face-to-face course, the registered delegate will receive joining instructions via email confirming the timings, venue and any necessary details one week prior to the event, or once your booking has been processed if you have booked within one week of the event.
For a webinar or online course, the registered delegate will receive joining instructions via email confirming the joining link one week prior to the event. If you register within a week of the event, a joining link will be sent on the day of the webinar/course giving at least half a day's notice.
If, in error, you have booked the event on behalf of a colleague without supplying their contact details as required in item 1(g), please forward the joining instructions to them and notify us of their correct contact details.
It is the responsibility of the delegate to raise failure to receive delegate information by contacting events@history.org.uk. This can happen for a number of reasons and we will endeavour to resolve the issue. Prior to contacting us, please ensure you have checked your email inbox as well as your spam and junk mail, just in case the joining instructions have been sent to these inboxes by your email client. To avoid this happening we recommend adding these addresses to your email's safe senders list: events@history.org.uk and noreply@event.eventbrite.com and notifications@system.cademy.co.uk
Joining instructions can be complicated and strict at certain venues. We are not able to offer any refund upon the event that a delegate is unable to attend as a result of failing to comply with these instructions.
By attending an event you agree to adhere to all housekeeping rules, procedures and policies (including policies as to behaviour and conduct) that may be in place at any venue.
We often take photographs at events for marketing purposes. By attending an event, you are giving us permission to use images in which you may be present. In addition, these images may be shared and stored on third-party platforms. Should you not wish to appear in any images, please notify the photographer at the event.
Joining the short course
1. Member registrations will be given access to the course content as soon as their registration has been verified by a member of staff. Please note that this may take several working days and our offices are closed at weekends. Non-members will be given access to the programme content on receipt of the relevant registration information and payment.
2. The registered delegate will receive joining instructions via email once their registration has been verified. We expect that the accompanying resource module will be made available to delegates no less than 1 week before the first live lecture takes place. This module will be made available via the HA website and you will be registered with a website login to enable access if you do not already have one.
3. You will have access to this content for six months after the course concludes unless otherwise stated.

6) Event materials

Delegates can request a CPD certificate for any course that you have completed by contacting us via email to events@history.org.uk.
All copyright and other rights (including all intellectual property rights) in materials provided to you during or for the purposes of any of our events (including, without limitation, course notes, slides, brochures, articles or case studies) are property of the HA or of our speakers. Delegates agree to be bound by copyright law with respect to use of HA materials.
Moderate printing or saving of material for personal, scholarly, or educational, non-commercial use is permissible, only to the extent consistent with the "fair use" doctrine. Resources are strictly not to be circulated outside of the school/organisation that has booked onto the event.
Where copyright is not outlined within resources supplied by the HA, members may assume this can be used as above.

7) Privacy

The HA operates in accordance with the EU General Data Protection Regulations (GDPR) and Data Protection Act 1998 in the collection, processing, holding and transmitting of your personal information. We promise to use your data in a fair, transparent and ethical way.
We collect your personal information in order to fulfil your event booking with us, and provide you with the services you have signed up for. We have procedures and security features in place to keep your data secure. We will never share or sell your information with third parties, and only share it with organisations we work with when it's necessary for the fulfilment of your booking, and when the privacy and security of your data is assured. You can ask to see what information we hold about you, request changes to the data, or instruct us to delete it, however this will mean that you are no longer entitled to attend the event as you will not be on the delegate register.
For partnership events, delegate information will be shared with the event partner and by booking the event you agree to this.
Our full privacy policy can be viewed at
www.history.org.uk/go/privacypolicy

8) Our Liability

Event attendees shall be required to keep their personal belongings with them at all times and we accept no liability for damage to, or loss of, personal belongings.
We do not accept any responsibility for any loss (including, without limitation, theft) of any property occasioned on our premises or at external venues save for any damage caused by our negligence in which circumstances our liability shall be limited to the amount of our insurance for such losses.

9) Service Level Agreement

The HA is committed to providing an exceptional level of service and support to its users. We endeavour to resolve all enquiries within a maximum of 72 hours, or to provide an estimated turnaround if we are unable to resolve a query within that time frame. There may be some instances where this is not possible, for example during bank holidays and during the Christmas break.

10) Comments and Complaints

Feedback from delegates is warmly welcomed – we are always keen to hear your thoughts and suggestions on how we can improve. Alternatively, if you have been unhappy with the service provided you can make a complaint. We take all complaints seriously and endeavour to respond within 72 hours of receipt. Please send all comments and complaints to events@history.org.uk or write to Historical Association, 59a Kennington Park Road, London, SE11 4JH.

11) Changes to Terms & Conditions

The HA reserves the right to make changes to these Terms and Conditions when necessary. You will be consulted and notified if there are any significant amendments which alter the nature of the agreement. These Terms and Conditions do not affect your statutory rights.

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