Payments

Until full payment is received all bookings are considered provisional and we reserve the right to cancel a booking.

Day Workshops

Workshops are filled on a first come, first served basis and your payment secures your place. Apologies but I cannot reserve workshop spaces.

Cancellations/Changes/Refunds

If it becomes necessary to cancel your booking, please inform Crafty Gal by email as soon as possible.

Day workshops cancelled at any time after being booked will result in no refund unless we are able to refill your place.

In the unlikely event of Crafty Gal having to cancel a course, an alternative date will be offered or all monies will be refunded.

Amendments/Transfers

No reductions or refunds can be made in respect of late arrival, early departure or absence during any part of your booking.

General Conditions

Crafty Gal does not offer customers insurance and strongly recommends that customers consider taking out their own insurance to cover any cancellation costs.

Crafty Gal cannot take responsibility for loss or damage to guests personal belongings.

Please ensure you advise Crafty Gal of any dietary conditions you may have. Please note that the use of nuts, dairy, gluten etc feature in afternoon treats and biscuits.

Please be aware that you will be using needles on this course and will be exposed to lanolin in the materials used. Should you suffer from any type of allergy to the materials used, Crafty Gal strongly advises you to undertake research to ascertain your suitability for this activity. Ultimately your participation will be at your own risk.

A minimum age of 12 is applied to children who must be accompanied by an adult at all times. This is due to the use of sharp tools, however, this is at the discretion of the parent/guardian if they feel their younger children capable. All responsibility lies with the parent/guardian.

Thank you in advance for your understanding and agreement of these terms. If you have any queries about them please don't hesitate to get in touch.

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