Overview Learn how to prepare, store, handle and serve food to the highest industry hygiene and safety standards. Aimed at hospitality and catering professionals, this course will give you an in-depth understanding of all aspects of food safety management. In this Hospitality and Catering - Food Safety Level 3, you will learn how to maintain the highest levels of safety and hygiene in the workplace in compliance with UK food safety regulations. On completion, you will gain a legally recognised qualification demonstrating your skills and competence to work in any profession within the hospitality and catering industry. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Catering - Food Safety Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Catering - Food Safety Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 04:25:00 total length •Module 01: Introduction to Hospitality Management: 00:24:00 •Module 02: An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Module 05: Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Module 10: Accounting in Hospitality Industry: 00:26:00 •Module 11: Customer Satisfaction: 00:20:00 •Module 12: E-Hospitality and Technology: 00:22:00
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Professional Reflexology, level 3 Diploma course 1 00:06:00 2 00:02:00 3 00:01:00 4 00:03:00 6 00:02:00 Professional standards for Holistic therapists Professional Standards pt1 00:10:00 Professional Standards pt2 00:09:00 Professional Standards pt3 00:10:00 Professional Standards pt4 00:14:00 Professional Standards pt5 00:05:00 Professional Standards pt6 00:05:00 Professional Standards pt7 00:13:00 Professional Standards pt8 00:10:00 Professional Standards pt9 00:08:00 Professional Standards pt10 00:11:00 Professional Standards pt11 00:05:00 Reception and Consultation Part 1 00:11:00 Part 2 00:03:00 Part 3 00:04:00 Part 4 00:04:00 Part 5 00:08:00 Reflexology therapy background to practice 2 00:04:00 3 00:05:00 4 00:05:00 5 00:03:00 6 00:04:00 The foot maps and reflexes The Foot Maps; Plantar And Dorsal Aspects Explained. 00:05:00 The Solar Plexus Reflex 00:02:00 The Respiratory Reflex 00:02:00 The Heart Reflex 00:01:00 The Nose, Throat, Ears, Eyes, Sinus Reflex 00:01:00 The Digestive Reflex 00:02:00 The Urinary Reflex 00:01:00 The Endocrine And Spinal Reflex 00:03:00 Spinal Reflex 00:04:00 The Reproductive Reflex 00:06:00 Anatomy and physiology; the basics Introduction To Basic Anatomy And Physiology 00:01:00 Table Of Body Systems 00:04:00 The Spine 00:06:00 The Skeletal System 00:02:00 The Lower Legs And Feet 00:07:00 Conditions Of The Feet 00:06:00 The Skin 00:05:00 The Urinary System 00:05:00 The Digestive System 00:09:00 The Reproductive System 00:05:00 The Sensory System 00:08:00 The Lymphatic System 00:02:00 The Respiratory System 00:02:00 The Endocrine System 00:22:00 Background to Reflexology A Brief History Of Reflexology And Zone Therapy 00:04:00 What Is Reflexology And What It Is Not. 00:02:00 Body Zones 00:02:00 Zones And Mapping Your Own Feet 00:02:00 Reflexology; Foot Zones And Mapping - Addtional Information⦠00:07:00 Reflexology; Zones And Mapping - Additional Information. 00:07:00 Reflexology Techniques 00:04:00 Reflexology And Research 00:03:00 Reactions, Benefits And Aftercare Of Treatment. 00:14:00 Tradtional Reflexology Introduction To Traditional Reflexology Treatment 00:02:00 Professional Workspace 00:06:00 Introduction To The Process 00:02:00 Preparing The Feet For Treatment 00:05:00 Treatment 00:14:00 Contra-Actions To Treatment 00:08:00 After Care 00:09:00 Student assessment Anatomy And Physiology Self-Assessment Questions 00:01:00 Health, Safety And Security Self-Assessment. 00:02:00 Health, Safety And Security Self-Assessment. 00:02:00 Bonus lecture. Adding Crystals To Reflexology 00:03:00 Reflexology; Using Crystals To Balance Chakras 00:13:00 Reflexology Treatment With Foot Spa And Crystals 00:25:00 Spa Hot Stone Reflexology 00:06:00 Spa Hot Stone Reflexology33 00:08:00 Hot Stone Reflexology 00:13:00 Course Conclusion 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Do you want to build a simple, reliable, and error-free chatbot for your business? If yes, then this is the course for you! Learn to build a chatbot with Amazon Lex, a fully-controlled AI service with sophisticated natural language models to create, develop, test, and deploy chatbots (conversational interfaces) in applications.
Stuck rebooting the Wi-Fi for everyone in the house? Maybe it's time to put those tech instincts to good use. This ENTRY LEVEL – IT Helpdesk Support Course is built for those who’ve got a natural eye for tech troubleshooting and want to learn how to do it the smart way. You don’t need to know code or fix servers in your sleep—just a solid interest in IT and a willingness to learn. This course takes you through all the basics of IT helpdesk support, giving you the tools to handle user queries, system hiccups, software snags, and everything in between. Whether you're thinking about switching into a tech role or just want to finally understand what your company’s IT team keeps banging on about, this course breaks things down into plain English. Learn how to work with operating systems, support users, manage devices remotely, and deal with common workplace tech problems. The content is structured in a way that’s straightforward and easy to follow—no jargon storms or tech snobbery here. Just the kind of foundation that gets noticed in the IT support scene. Key Features of IT Helpdesk Support Bundle CPD Accredited IT Helpdesk Support Course Instant PDF certificate Fully online, interactive IT Helpdesk Supportcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Helpdesk Support Bundle course to excel! To become successful in your profession, you must have a specific set of IT Helpdesk Support skills to succeed in today's competitive world. In this in-depth IT Helpdesk Supporttraining course, you will develop the most in-demand IT Helpdesk Support skills to kickstart your career, as well as upgrade your existing knowledge & skills. IT Helpdesk Support Curriculum Course 01: Functional Skills IT Level 2 Course 02: Service Helpdesk & Technical Support Course 03: Cyber Security Awareness Training Accreditation This IT Helpdesk Support bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Helpdesk Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about IT Helpdesk Support basics. Requirements No prior degree or experience is required to enrol in this course. Career path This IT Helpdesk Support Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Telco Cloud Infrastructure⢠architecture Describe the VMware Cloud Director architecture List the infrastructure requirements of ETSI NFV Describe the VMware Cloud Director architecture as Virtualized Infrastructure Manager (VIM) Describe the options associated with VMware cloud providers Explain how organizations are supported in VMware Cloud Director Describe the security model in VMware Cloud Director Configure key networking elements of VMware Cloud Director Manage and monitor resources in VMware Cloud Director Enumerate troubleshooting concepts and Day 2 operations using VMware Cloud Director This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Infrastructure environment. In this course, you are introduced to VMware Cloud Director? as a virtualized infrastructure manager. You will examine ETSI NFV requirements, deployment options, and procedures. You will also deploy virtualized network functions and understand their detailed configuration settings. You will learn how to support organizations as well as set up networking and security using hands-on lab exercises.In addition, you are presented with various types of technical problems in VMware Cloud Director, which you will identify, analyze, and solve through a systematic troubleshooting process. Course Introduction Introductions and course logistics Course objectives Day 0 Operations: VMware Telco Cloud Infrastructure Installation Describe the challenges of the telco cloud Describe the key functions of the telco cloud List the benefits of the VMware Cloud Director based VMware Telco Cloud Infrastructure Describe the VMware Telco Cloud Infrastructure architecture Describe the role of VMware Cloud Director in the VMware Telco Cloud Infrastructure architecture List the VMware Telco Cloud Infrastructure deployment options Describe the VMware Cloud Director architecture List the key VMware components that are part of VMware Cloud Director Describe the key use cases for the VMware Cloud Director based VMware Telco Cloud Infrastructure Day 0 Operations: ETSI NFV Requirements for Cloud Platforms Compare physical and virtual infrastructures List the benefits and challenges of physical infrastructure Describe the types of virtual infrastructure Describe the advantages and components of the NFV infrastructure (NFVI) Explain the role of network virtualization in the NFVI List the requirements of NFVI for VMware Cloud Director Describe the networking options of VMware Cloud Director Describe the key networking use cases Describe requirements of VMware Telco Cloud Automation? for networking Describe the storage options of VMware Cloud Director Describe the key storage use cases Day 1 Operations: Virtualized Infrastructure Manager (VIM) Configuration Explain basic concepts related to VMware Cloud Director Describe the components of the VMware Cloud Director architecture Describe the basic configuration of the VMware Cloud Director architecture Describe virtual data centers or VDCs Explain the role of organization VDCs Describe the relationship between provider VDCs and organization VDCs Describe resources in VMware Cloud Director List the key resource organization Create resource pools Describe how vSAN integrates with VMware Cloud Director Day 1 Operations: Configuring VMware Cloud Director Providers Describe how compute resources are provided to VMware Cloud Director Describe how storage resources are provided to VMware Cloud Director Describe provider VDC requirements and best practices List the requirements of creating VDCs Describe the VNF on-boarding process Create provider VDCs Day 1 Operations: Configuring VMware Cloud Director Organizations Describe VMware Cloud Director organizations Create VMware Cloud Director organizations Navigate through the VMware Cloud Director HTML5 provider portal Describe the VMware Cloud Director organization VDC Navigate through the tenant portal List use cases for a VMware Cloud Director organization VDC List the organization VDC allocation models Describe the types of resources that can be allocated Describe how resources are allocated for an organization Examine the function and requirements of network pools Describe the network types available in VMware Cloud Director (external, organization, and vApp) Create and manage organization VDC networks Describe catalogs Manage an organization?s catalog Populate, share, and publish catalogs Describe vApps Manage access to vApps and catalogs Modify the configuration of vApps and their virtual machines (VMs) Manage organization VDC networking Create affinity and anti-affinity rules Day 1 Operations: Configuring VMware Cloud Director Security Describe role-based access Create custom security roles Describe the directory services in VMware Cloud Director Describe the role of LDAP, SAML, SSL, Kerberos, and OAuth2 with VMware Cloud Director Explain the use of VMware Cloud Director with SSO Day 1 Operations: Configuring VMware Cloud Director Networking List networking options in VMware Cloud Director Describe key networking use cases in VMware Cloud Director Describe the use and placement of VMware NSX© Edge? services gateways in relation to VMware Cloud Director Review routing with the distributed logical router and edge services gateways in combination with VMware Cloud Director Describe firewall management in VMware Cloud Director with edge services gateways and the distributed firewall Describe an overview of VMware NSX-T? Data Center Explain the architecture of NSX-T Data Center Describe VMware Cloud Director supported features of NSX-T Data Center Describe the benefits and challenges of multisite networking List the requirements for multisite networking Describe the benefits and challenges of networking between VDCs List the requirements for networking between VDCs Configure cross-VDC networking Day 2 Operations: VMware Cloud Director Resource Management and Monitoring Identify the key resources that need to be managed with VMware Cloud Director List monitoring options with VMware Cloud Director Explain the resource management and monitoring architecture in VMware Cloud Director Monitor objects from the VMware Cloud Director portal Identify features of VMware vRealize© Operations Manager? Integrate VMware Cloud Director with vRealize Operations Manager Configure VMware vRealize© Operations Management Pack for VMware Cloud Director? Outline the monitoring features of vRealize Operations Manager in VMware Cloud Director Describe the purpose of the vRealize Operations Tenant App for VMware Cloud Director Integrate VMware Cloud Director with the Tenant App Configure the Tenant App for VMware Cloud Director Monitor objects with the Tenant App List the steps to monitor VMware Cloud Director environments with vRealize Operations Manager List the steps to monitor VMware Cloud Director environments with VMware vRealize© Log Insight? List the steps to review historical virtual machine metrics in VMware Cloud Director Examine VMware Cloud Director logs Day 2 Operations: VMware Cloud Director Troubleshooting Identify the features of the VMware Telco Cloud Automation dashboards List the components of the VMware Telco Cloud Automation dashboards Explain the features of fault management in VMware Telco Cloud Director Describe the use of fault management in VMware Cloud Director Describe the use of performance management in VMware Cloud Director Describe the use of logs in VMware Cloud Director Troubleshoot using VMware Cloud Director
Overview With over 95% of global trade by volume being carried out by sea, ports play a crucial role in the world economy. This Introduction to Port Management Diploma course is meticulously designed to provide comprehensive insight into the multifaceted world of ports, their legal dimensions, operations, safety protocols, and environmental impacts. Embarking on the Introduction to Port Management Diploma course, learners will delve into a holistic understanding of all the aspects, from legal frameworks to operations, environmental concerns, and beyond. With nine meticulously curated modules, this course provides a panoramic view of port management against the backdrop of a globally interconnected world. Elevate your career prospects, dive deep into the heart of global trade, and master the art and science of port management. Enrol now! How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Port Management Diploma. It is available to all students, of all academic backgrounds. Requirements Our Port Management Diploma is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 9 lectures • 03:37:00 total length •Module 01: Introduction to Port: 00:28:00 •Module 02: Legal Aspects of Port: 00:20:00 •Module 03: Introduction to Port Management: 00:26:00 •Module 04: Port Management: Planning & Performance: 00:27:00 •Module 05: Port Management: Safety & Security: 00:18:00 •Module 06: Environmental Risks & Protection: 00:29:00 •Module 07: Port Equipment: 00:24:00 •Module 08: Growth & Development of Port: 00:23:00 •Module 09: Cargoes and Ships: 00:22:00
Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included
Discover the fascinating world of decentralized trading with Python and DYDX. Build a sophisticated trading bot, harness statistical arbitrage techniques, and automate your trading strategies on the AWS cloud. Gain the skills to navigate the cryptocurrency market and achieve consistent profitability in this comprehensive and hands-on course.
Overview This comprehensive course on Event Planning will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Event Planning comes with accredited certification, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Event Planning. It is available to all students, of all academic backgrounds. Requirements Our Event Planning is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management, Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 13 sections • 13 lectures • 04:50:00 total length •Introduction to Event Management: 00:24:00 •Role of an Event Planner: 00:31:00 •Event Classification: 00:28:00 •Events and Clients: 00:18:00 •Steps to Plan an Event: 00:27:00 •Invitation to the Event: 00:25:00 •Event Marketing: 00:31:00 •Catering at Events: 00:22:00 •Event Decorations: 00:25:00 •Cleaning and Waste Disposal: 00:20:00 •Event Security: 00:16:00 •Developing an Event Planning Business: 00:23:00 •Assignment - Event Planning: 00:00:00