Booking options
£21
£21
On-Demand course
1 hour
All levels
Stuck rebooting the Wi-Fi for everyone in the house? Maybe it's time to put those tech instincts to good use. This ENTRY LEVEL – IT Helpdesk Support Course is built for those who’ve got a natural eye for tech troubleshooting and want to learn how to do it the smart way. You don’t need to know code or fix servers in your sleep—just a solid interest in IT and a willingness to learn. This course takes you through all the basics of IT helpdesk support, giving you the tools to handle user queries, system hiccups, software snags, and everything in between.
Whether you're thinking about switching into a tech role or just want to finally understand what your company’s IT team keeps banging on about, this course breaks things down into plain English. Learn how to work with operating systems, support users, manage devices remotely, and deal with common workplace tech problems. The content is structured in a way that’s straightforward and easy to follow—no jargon storms or tech snobbery here. Just the kind of foundation that gets noticed in the IT support scene.
Key Features of IT Helpdesk Support Bundle
CPD Accredited IT Helpdesk Support Course
Instant PDF certificate
Fully online, interactive IT Helpdesk Supportcourse
Self-paced learning and laptop, tablet, smartphone-friendly
24/7 Learning Assistance
Discounts on bulk purchases
Enrol now in this IT Helpdesk Support Bundle course to excel!
To become successful in your profession, you must have a specific set of IT Helpdesk Support skills to succeed in today's competitive world. In this in-depth IT Helpdesk Supporttraining course, you will develop the most in-demand IT Helpdesk Support skills to kickstart your career, as well as upgrade your existing knowledge & skills.
IT Helpdesk Support Curriculum
Course 01: Functional Skills IT Level 2
Course 02: Service Helpdesk & Technical Support
Course 03: Cyber Security Awareness Training
Accreditation
This IT Helpdesk Support bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.
Certification
Once you've successfully completed your IT Helpdesk Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99).
30 CPD hours / points Accredited by CPD Quality Standards
This course is ideal for all employees or anyone who genuinely wishes to learn more about IT Helpdesk Support basics.
No prior degree or experience is required to enrol in this course.
This IT Helpdesk Support Course will help you to explore avariety of career paths in the related industry.
Digital certificate
Digital certificate - Included
Hardcopy Certificate
Hard copy certificate - Included
Hardcopy Certificate (UK Delivery):
For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99.
Hardcopy Certificate (International Delivery):
For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
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