24-Hour Knowledge Knockdown! Prices Reduced Like Never Before Imagine the vibrant buzz of a five-star lobby, the clinking of glasses in a bustling restaurant, the seamless orchestration of a guest's perfect stay. The UK hospitality industry is booming, with a projected growth of 4.8% by 2025. Are you ready to be part of this exciting world? This comprehensive Hotel Management bundle equips you with the skills and knowledge to excel in various hospitality roles. From welcoming guests with a smile to managing bustling restaurants, this bundle equips you with the skills to thrive in diverse hospitality roles. Master reception operations, hotel management, restaurant service, and customer relations. Develop communication, time management, and digital marketing expertise. Become a confident and versatile hospitality professional, ready to launch your dream career. With a single payment, you will gain access to Hotel Management bundle, including 10 premium courses, a QLS Endorsed Hardcopy certificate (for the main course) and 11 PDF certificates for Absolutely free. This Hotel Management: Hotel Receptionist and Hospitality Management Bundle Package includes: Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 10 Premium Additional CPD QS Accredited Courses - Course 01: Diploma in Hotel Manager at QLS Level 5 Course 02: Hotel Management & Administrative Skills Course 03: Restaurant Hospitality and Management Diploma Course 04: Catering Management Course 05: Concierge Course 06: Office Admin and Receptionist Skills Course 07: Customer Relationship Management Course 08: Phone-Based Customer Service Course 09: Time Management Training Course 10: CPA Marketing Fundamentals. Our Hotel Management: Hotel Receptionist and Hospitality Management training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today in this Hotel Management Training and gear up for excellence! Learning Outcomes of Hotel Management: Hotel Receptionist and Hospitality Management Master guest service excellence in hotels and restaurants. Understand hotel operations and management principles. Develop effective communication and customer relationship skills. Apply marketing and administrative best practices in hospitality. Gain expertise in specific areas like catering and concierge services. Enhance your employability with industry-recognized qualifications. Why Choose Us? Get a Free QLS Endorsed Certificate upon completion of this course Get a free student ID card with this Training This course is affordable and simple to understand This course is entirely online, interactive lesson with voiceover audio Lifetime access to this course materials This course comes with 24/7 tutor support Start your learning journey straightaway! *** Course Curriculum *** Main Course: Diploma in Hotel Receptionist Course at QLS Level 5 Module 01: Introduction to Reception and Receptionist Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: Management of Front Office Operations Module 05: Business Telephone Skills Module 06: Mail Services and Shipping Module 07: Travel Arrangements Module 08: Time Management Module 09: Record Keeping and Filing Systems Module 10: Communication Skills Module 11: Marketing in Travel and Tourism Business Module 12: Customer Satisfaction Module 13: E-Hospitality and Technology Course 01: Diploma in Hotel Manager at QLS Level 5 Module 01: Introduction to Hospitality Management Module 02: An Overview of Hotel Industry Module 03: The Process of Selection and Recruitment in Hospitality Industry Module 04: The Process of Development and Training in Hospitality Industry Module 05: Management of Front Office Operations Module 06: Management of Housekeeping, Engineering and Security Operations Module 07: Management of Food and Beverage Operations Module 08: Management of Service Quality in Hospitality Industry Module 09: Marketing in Travel and Tourism Business Module 10: Accounting in Hospitality Industry Course 02: Hotel Management & Administrative Skills Module 01: An Overview Of Hotel Reception Module 02: Hotel Reception Standard Procedures Module 03: Customer Service In Hotel Reception Module 04: Communication Skills Required For Hotel Reception Module 05: Telephone Handling In A Hotel Module 06: How To Handle Difficult Hotel Guests Module 07: Administrative Skills As A Hotel Receptionist Module 08: Computer Skills And Programs Module 09: Brand Standards In The Hospitality World Module 10: Being A Team Player: Working With Other Hotel Departments and much more... =========>>>>> And 8 More Courses <<<<<========= How will I get my Certificate? After successfully completing the course, you will be able to order your Certificates as proof of your achievement. PDF Certificate: Free (Previously it was £12.99*11 = £143) QLS Endorsed Hard Copy Certificate: Free (For The Title Course: Previously it was £119) CPD 255 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This bundle is open to everybody. New to Hospitality Career Changers Hotel Staff Aspiring Managers Requirements You will not need any prior background or expertise to enrol in this Hotel Management: Hotel Receptionist and Hospitality Management bundle. . Career path After completing this Hotel Management: Hotel Receptionist and Hospitality Management bundle, you are to start your career or begin the next phase of your career. Hotel receptionist Hotel manager Restaurant manager Catering manager Concierge Hospitality entrepreneur Certificates CPD Accredited Digital Certificate Digital certificate - Included Upon passing the Course, you need to order a Digital Certificate for each of the courses inside this bundle as proof of your new skills that are accredited by CPD QS for Free. Diploma in Hotel Receptionist Course at QLS Level 5 Hard copy certificate - Included Please note that International students have to pay an additional £10 as a shipment fee.
Getting Started The primary objective of this Diploma in Information Technology (IT) is to enhance learners' capacity to effectively address intricate applied computing challenges within the realm of information technology. Certainly, here are the key points summarizing the learning outcomes: Develop project management skills in IT. Explore the societal impact of information technology. Acquire the capability to design, plan, and organize technology-oriented projects. Demonstrate the ability to deliver projects on schedule, meeting high-quality standards, and adhering to budget constraints. Key Benefits Gain an understanding of the descriptions of internet protocols associated with each layer of the networking stack. Demonstrate the capability to evaluate the suitability of big data technologies for various usage scenarios. Demonstrate the ability to execute database operations using MySQL. Demonstrate the capability to assess how organizations construct, oversee, and sustain Management Information Systems (MIS). Acquire an understanding of the ethical dilemmas associated with artificial intelligence (AI) and robotics. Key Highlights Are you a practicing IT Professional seeking a greater knowledge and understanding of the industry, and to support your development into senior positions? Then, Qualifi Level 7 Diploma in IT is the ideal starting point for your career journey. The course will forge a career and help individuals prepare professional staff and managers of the future in the health and social care sector. Remember! The assessment for the qualification is done based on assignments only, and you do not need to worry about writing any exams. With the School of Business and Technology London, you can complete the qualification at your own pace, choosing online or blended learning from the comfort of your home. Learning and pathway materials, as well as study guides developed by our Qualifi-approved tutors, will be available around the clock in our cutting-edge learning management system. Most importantly, at the School of Business and Technology London, we will provide you with comprehensive tutor support through our dedicated support desk. If you choose your course with blended learning, you will also enjoy live sessions with an assigned tutor, which you can book at your convenience. Career Pathways Upon completion of the Level 7 Diploma in IT, graduates may pursue various career paths in education and training, such as: Cybersecurity Analyst; with an estimated average salary of £49,061 per annum Network Security Specialist; with an estimated average salary ranging from £45,000 to £80,000 per annum Data Privacy Consultant; with an estimated average salary of £60,000 per annum Network Engineer; with an estimated average salary of £48,279 per annum About Awarding Body QUALIFI, recognised by Ofqual awarding organisation has assembled a reputation for maintaining significant skills in a wide range of job roles and industries which comprises Leadership, Hospitality & Catering, Health and Social Care, Enterprise and Management, Process Outsourcing and Public Services. They are liable for awarding organisations and thereby ensuring quality assurance in Wales and Northern Ireland. What is included? Outstanding tutor support that gives you supportive guidance all through the course accomplishment through the SBTL Support Desk Portal. Access our cutting-edge learning management platform to access vital learning resources and communicate with the support desk team. Quality learning materials such as structured lecture notes, study guides, and practical applications, which include real-world examples and case studies, will enable you to apply your knowledge. Learning materials are provided in one of the three formats: PDF, PowerPoint, or Interactive Text Content on the learning portal. The tutors will provide Formative assessment feedback to improve the learners' achievements. Assessment materials are accessible through our online learning platform. Supervision for all modules. Multiplatform accessibility through an online learning platform facilitates SBTL in providing learners with course materials directly through smartphones, laptops, tablets or desktops, allowing students to study at their convenience. Live Classes (for Blended Learning Students only) Assessment Assignment based Assessment No exam Entry Requirements To be eligible for this Level 7 Qualification, applicants must meet one of the following entry criteria: Possess a Bachelor's degree in IT. Hold a Level 6 qualification in a relevant discipline. Demonstrate 3 to 4 years of work experience in a related field. Additionally, applicants must be aged 20 years or older. Progression Upon successful completion of the QUALIFI Level 7 Diploma in IT, learners will have the opportunity to advance in the following ways: Pursue a Master's degree in the pertinent discipline. Enter directly into employment within a related professional field. Learners must request before enrolment to interchange unit(s) other than the preselected units shown in the SBTL website because we need to make sure the availability of learning materials for the requested unit(s). SBTL will reject an application if the learning materials for the requested interchange unit(s) are unavailable. Learners are not allowed to make any request to interchange unit(s) once enrolment is complete. UNIT1- Computer Networks Reference No : A/650/5650 Credit : 20 || TQT : 200 The primary goal of this unit is to enhance learners' comprehension of materials and networking technologies within the IT profession. UNIT2- Data Analytics Reference No : D/650/5651 Credit : 20 || TQT : 200 The primary objective of this unit is to cultivate advanced data analytics skills in learners. It also strives to empower learners to effectively utilize analytical tools and techniques in employment settings, enabling them to identify, elucidate, and leverage meaningful data patterns for a competitive advantage. UNIT3- Database Management Systems Reference No : F/650/5652 Credit : 20 || TQT : 200 The module's goal is to establish a solid groundwork in relational database management systems and offer practical, hands-on experience in using SQL for applications in data science and business analytics. UNIT4- Management Information Systems Reference No : H/650/5653 Credit : 20 || TQT : 200 The module's purpose is to facilitate learners in comprehending the importance and relevance of process-oriented Management Information Systems (MIS) in the context of the 21st century. UNIT5- Computers and Society Reference No : J/650/5654 Credit : 20 || TQT : 200 This unit evaluates the social, ethical, legal, and professional implications of computer technology. It also focuses on devising strategies to mitigate these issues and cultivate ethical behavior in the use of technology. UNIT6- Computing Projects Reference No : K/650/5655 Credit : 20 || TQT : 200 The primary objective of this unit is to enhance learners' comprehension of the reasons and methods businesses employ to develop e-commerce as an application of management strategies. Delivery Methods School of Business & Technology London provides various flexible delivery methods to its learners, including online learning and blended learning. Thus, learners can choose the mode of study as per their choice and convenience. The program is self-paced and accomplished through our cutting-edge Learning Management System. Learners can interact with tutors by messaging through the SBTL Support Desk Portal System to discuss the course materials, get guidance and assistance and request assessment feedbacks on assignments. We at SBTL offer outstanding support and infrastructure for both online and blended learning. We indeed pursue an innovative learning approach where traditional regular classroom-based learning is replaced by web-based learning and incredibly high support level. Learners enrolled at SBTL are allocated a dedicated tutor, whether online or blended learning, who provide learners with comprehensive guidance and support from start to finish. The significant difference between blended learning and online learning methods at SBTL is the Block Delivery of Online Live Sessions. Learners enrolled at SBTL on blended learning are offered a block delivery of online live sessions, which can be booked in advance on their convenience at additional cost. These live sessions are relevant to the learners' program of study and aim to enhance the student's comprehension of research, methodology and other essential study skills. We try to make these live sessions as communicating as possible by providing interactive activities and presentations. Resources and Support School of Business & Technology London is dedicated to offering excellent support on every step of your learning journey. School of Business & Technology London occupies a centralised tutor support desk portal. Our support team liaises with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receives a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and streamline all the support processes efficiently. Quality learning materials made by industry experts is a significant competitive edge of the School of Business & Technology London. Quality learning materials comprised of structured lecture notes, study guides, practical applications which includes real-world examples, and case studies that will enable you to apply your knowledge. Learning materials are provided in one of the three formats, such as PDF, PowerPoint, or Interactive Text Content on the learning portal. How does the Online Learning work at SBTL? We at SBTL follow a unique approach which differentiates us from other institutions. Indeed, we have taken distance education to a new phase where the support level is incredibly high.Now a days, convenience, flexibility and user-friendliness outweigh demands. Today, the transition from traditional classroom-based learning to online platforms is a significant result of these specifications. In this context, a crucial role played by online learning by leveraging the opportunities for convenience and easier access. It benefits the people who want to enhance their career, life and education in parallel streams. SBTL's simplified online learning facilitates an individual to progress towards the accomplishment of higher career growth without stress and dilemmas. How will you study online? With the School of Business & Technology London, you can study wherever you are. You finish your program with the utmost flexibility. You will be provided with comprehensive tutor support online through SBTL Support Desk portal. How will I get tutor support online? School of Business & Technology London occupies a centralised tutor support desk portal, through which our support team liaise with both tutors and learners to provide guidance, assessment feedback, and any other study support adequately and promptly. Once a learner raises a support request through the support desk portal (Be it for guidance, assessment feedback or any additional assistance), one of the support team members assign the relevant to request to an allocated tutor. As soon as the support receive a response from the allocated tutor, it will be made available to the learner in the portal. The support desk system is in place to assist the learners adequately and to streamline all the support process efficiently. Learners should expect to receive a response on queries like guidance and assistance within 1 - 2 working days. However, if the support request is for assessment feedback, learners will receive the reply with feedback as per the time frame outlined in the Assessment Feedback Policy.
This unique syllabus teaches modules in Adobe software for A Level/GCSE and adults. Learn the basics and dive deeper with our experienced teachers, who will help you build upon your professional portfolio and provide you with what you need to work towards a professional qualification. The below outline covers Photoshop, Illustrator, Premiere Pro, and Acrobat. Module 1: Introduction to Adobe Creative Cloud • Understanding Adobe's Creative Cloud Suite • Installation and setup • Introduction to the user interface • Navigating Adobe software Module 2: Adobe Photoshop Basics • Introduction to Photoshop • Understanding raster graphics • Essential tools and panels • Basic photo editing and retouching Module 3: Intermediate Photoshop Skills • Advanced selection techniques • Layers and blending modes • Color correction and adjustment layers • Creating and editing masks Module 4: Adobe Illustrator Fundamentals • Introduction to vector graphics • Illustrator's interface and tools • Drawing and editing shapes • Working with text and typography Module 5: Advanced Illustrator Techniques • Creating complex vector illustrations • Using the Pen tool effectively • Working with gradients and patterns • Illustrator's 3D capabilities Module 6: Adobe Premiere Pro Basics • Introduction to video editing • Premiere Pro's workspace • Importing and organising media • Basic video editing and transitions Module 7: Advanced Premiere Pro Editing • Advanced video editing techniques • Working with audio and sound • Applying effects and colour correction • Exporting video for various platforms Module 8: Adobe Acrobat for Document Management • Introduction to Adobe Acrobat • Creating, editing, and organising PDFs • Adding interactivity to PDFs • Digital signatures and security features Module 9: Integration and Workflow • Seamless integration between Adobe software • Creating assets in Photoshop/Illustrator for use in Premiere Pro • Exporting and importing files for collaborative work • Best practices for project management Module 10: Portfolio Development and Practical Projects • Final projects for each Adobe application • Developing a professional portfolio • Presenting and sharing your work • Preparing for Adobe certification exams (optional) Please note that the duration and depth of each module can vary depending on the level of expertise required and the specific needs of the learners. Additionally, it's important to adapt the curriculum to the learners' proficiency levels, whether they are A Level/GCSE students or adult learners with different experience levels.
Elevate your expertise with our Conference Event Masterclass – your definitive guide to planning and executing flawless events. Dive into essential topics like pre-event planning, programme design, marketing strategies, onsite management, and more. Gain insights into sustainability, international conferences, and the future of hybrid and virtual events. Master sponsorship and fundraising strategies. Ideal for aspiring event managers and seasoned professionals. Unlock the keys to success in conference event management with our comprehensive masterclass.
Do you want to build a simple, reliable, and error-free chatbot for your business? If yes, then this is the course for you! Learn to build a chatbot with Amazon Lex, a fully-controlled AI service with sophisticated natural language models to create, develop, test, and deploy chatbots (conversational interfaces) in applications.
Overview Learn how to prepare, store, handle and serve food to the highest industry hygiene and safety standards. Aimed at hospitality and catering professionals, this course will give you an in-depth understanding of all aspects of food safety management. In this Hospitality and Catering - Food Safety Level 3, you will learn how to maintain the highest levels of safety and hygiene in the workplace in compliance with UK food safety regulations. On completion, you will gain a legally recognised qualification demonstrating your skills and competence to work in any profession within the hospitality and catering industry. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is this course for? There is no experience or previous qualifications required for enrolment on this Hospitality and Catering - Food Safety Level 3. It is available to all students, of all academic backgrounds. Requirements Our Hospitality and Catering - Food Safety Level 3 is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible on tablets and smartphones so you can access your course on wifi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career path Having these various qualifications will increase the value in your CV and open you up to multiple sectors such as Business & Management , Admin, Accountancy & Finance, Secretarial & PA, Teaching & Mentoring etc. Course Curriculum 1 sections • 12 lectures • 04:25:00 total length •Module 01: Introduction to Hospitality Management: 00:24:00 •Module 02: An Overview of Hotel Industry: 00:18:00 •The Process of Selection and Recruitment in Hospitality Industry: 00:21:00 •The Process of Development and Training in Hospitality Industry: 00:24:00 •Module 05: Management of Front Office Operations: 00:19:00 •Management of Housekeeping, Engineering and Security Operations: 00:27:00 •Management of Food and Beverage Operations: 00:20:00 •Management of Service Quality in Hospitality Industry: 00:20:00 •Marketing in Travel and Tourism Business: 00:24:00 •Module 10: Accounting in Hospitality Industry: 00:26:00 •Module 11: Customer Satisfaction: 00:20:00 •Module 12: E-Hospitality and Technology: 00:22:00
Stuck rebooting the Wi-Fi for everyone in the house? Maybe it's time to put those tech instincts to good use. This ENTRY LEVEL – IT Helpdesk Support Course is built for those who’ve got a natural eye for tech troubleshooting and want to learn how to do it the smart way. You don’t need to know code or fix servers in your sleep—just a solid interest in IT and a willingness to learn. This course takes you through all the basics of IT helpdesk support, giving you the tools to handle user queries, system hiccups, software snags, and everything in between. Whether you're thinking about switching into a tech role or just want to finally understand what your company’s IT team keeps banging on about, this course breaks things down into plain English. Learn how to work with operating systems, support users, manage devices remotely, and deal with common workplace tech problems. The content is structured in a way that’s straightforward and easy to follow—no jargon storms or tech snobbery here. Just the kind of foundation that gets noticed in the IT support scene. Key Features of IT Helpdesk Support Bundle CPD Accredited IT Helpdesk Support Course Instant PDF certificate Fully online, interactive IT Helpdesk Supportcourse Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Discounts on bulk purchases Enrol now in this IT Helpdesk Support Bundle course to excel! To become successful in your profession, you must have a specific set of IT Helpdesk Support skills to succeed in today's competitive world. In this in-depth IT Helpdesk Supporttraining course, you will develop the most in-demand IT Helpdesk Support skills to kickstart your career, as well as upgrade your existing knowledge & skills. IT Helpdesk Support Curriculum Course 01: Functional Skills IT Level 2 Course 02: Service Helpdesk & Technical Support Course 03: Cyber Security Awareness Training Accreditation This IT Helpdesk Support bundle courses are CPD accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Certification Once you've successfully completed your IT Helpdesk Support course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). CPD 30 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for all employees or anyone who genuinely wishes to learn more about IT Helpdesk Support basics. Requirements No prior degree or experience is required to enrol in this course. Career path This IT Helpdesk Support Course will help you to explore avariety of career paths in the related industry. Certificates Digital certificate Digital certificate - Included Hardcopy Certificate Hard copy certificate - Included Hardcopy Certificate (UK Delivery): For those who wish to have a physical token of their achievement, we offer a high-quality, printed certificate. This hardcopy certificate is also provided free of charge. However, please note that delivery fees apply. If your shipping address is within the United Kingdom, the delivery fee will be only £3.99. Hardcopy Certificate (International Delivery): For all international addresses outside of the United Kingdom, the delivery fee for a hardcopy certificate will be only £10.
Recognised Accreditation This course is accredited by continuing professional development (CPD). CPD UK is globally recognised by employers, professional organisations, and academic institutions, thus a certificate from CPD Certification Service creates value towards your professional goal and achievement. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. What is CPD? Employers, professional organisations, and academic institutions all recognise CPD, therefore a credential from CPD Certification Service adds value to your professional goals and achievements. Benefits of CPD Improve your employment prospects Boost your job satisfaction Promotes career advancement Enhances your CV Provides you with a competitive edge in the job market Demonstrate your dedication Showcases your professional capabilities What is IPHM? The IPHM is an Accreditation Board that provides Training Providers with international and global accreditation. The Practitioners of Holistic Medicine (IPHM) accreditation is a guarantee of quality and skill. Benefits of IPHM It will help you establish a positive reputation in your chosen field You can join a network and community of successful therapists that are dedicated to providing excellent care to their client You can flaunt this accreditation in your CV It is a worldwide recognised accreditation What is Quality Licence Scheme? This course is endorsed by the Quality Licence Scheme for its high-quality, non-regulated provision and training programmes. The Quality Licence Scheme is a brand of the Skills and Education Group, a leading national awarding organisation for providing high-quality vocational qualifications across a wide range of industries. Benefits of Quality License Scheme Certificate is valuable Provides a competitive edge in your career It will make your CV stand out Course Curriculum Professional Reflexology, level 3 Diploma course 1 00:06:00 2 00:02:00 3 00:01:00 4 00:03:00 6 00:02:00 Professional standards for Holistic therapists Professional Standards pt1 00:10:00 Professional Standards pt2 00:09:00 Professional Standards pt3 00:10:00 Professional Standards pt4 00:14:00 Professional Standards pt5 00:05:00 Professional Standards pt6 00:05:00 Professional Standards pt7 00:13:00 Professional Standards pt8 00:10:00 Professional Standards pt9 00:08:00 Professional Standards pt10 00:11:00 Professional Standards pt11 00:05:00 Reception and Consultation Part 1 00:11:00 Part 2 00:03:00 Part 3 00:04:00 Part 4 00:04:00 Part 5 00:08:00 Reflexology therapy background to practice 2 00:04:00 3 00:05:00 4 00:05:00 5 00:03:00 6 00:04:00 The foot maps and reflexes The Foot Maps; Plantar And Dorsal Aspects Explained. 00:05:00 The Solar Plexus Reflex 00:02:00 The Respiratory Reflex 00:02:00 The Heart Reflex 00:01:00 The Nose, Throat, Ears, Eyes, Sinus Reflex 00:01:00 The Digestive Reflex 00:02:00 The Urinary Reflex 00:01:00 The Endocrine And Spinal Reflex 00:03:00 Spinal Reflex 00:04:00 The Reproductive Reflex 00:06:00 Anatomy and physiology; the basics Introduction To Basic Anatomy And Physiology 00:01:00 Table Of Body Systems 00:04:00 The Spine 00:06:00 The Skeletal System 00:02:00 The Lower Legs And Feet 00:07:00 Conditions Of The Feet 00:06:00 The Skin 00:05:00 The Urinary System 00:05:00 The Digestive System 00:09:00 The Reproductive System 00:05:00 The Sensory System 00:08:00 The Lymphatic System 00:02:00 The Respiratory System 00:02:00 The Endocrine System 00:22:00 Background to Reflexology A Brief History Of Reflexology And Zone Therapy 00:04:00 What Is Reflexology And What It Is Not. 00:02:00 Body Zones 00:02:00 Zones And Mapping Your Own Feet 00:02:00 Reflexology; Foot Zones And Mapping - Addtional Information⦠00:07:00 Reflexology; Zones And Mapping - Additional Information. 00:07:00 Reflexology Techniques 00:04:00 Reflexology And Research 00:03:00 Reactions, Benefits And Aftercare Of Treatment. 00:14:00 Tradtional Reflexology Introduction To Traditional Reflexology Treatment 00:02:00 Professional Workspace 00:06:00 Introduction To The Process 00:02:00 Preparing The Feet For Treatment 00:05:00 Treatment 00:14:00 Contra-Actions To Treatment 00:08:00 After Care 00:09:00 Student assessment Anatomy And Physiology Self-Assessment Questions 00:01:00 Health, Safety And Security Self-Assessment. 00:02:00 Health, Safety And Security Self-Assessment. 00:02:00 Bonus lecture. Adding Crystals To Reflexology 00:03:00 Reflexology; Using Crystals To Balance Chakras 00:13:00 Reflexology Treatment With Foot Spa And Crystals 00:25:00 Spa Hot Stone Reflexology 00:06:00 Spa Hot Stone Reflexology33 00:08:00 Hot Stone Reflexology 00:13:00 Course Conclusion 00:01:00 Obtain Your Certificate Order Your Certificate of Achievement 00:00:00 Get Your Insurance Now Get Your Insurance Now 00:00:00 Feedback Feedback 00:00:00
Duration 5 Days 30 CPD hours This course is intended for Telco cloud system administrators and telco network operations engineers Professionals who work with telco or enterprise and data center networks Designers and operations engineers who manage telco workloads Overview By the end of the course, you should be able to meet the following objectives: Describe the VMware Telco Cloud Infrastructure⢠architecture Describe the VMware Cloud Director architecture List the infrastructure requirements of ETSI NFV Describe the VMware Cloud Director architecture as Virtualized Infrastructure Manager (VIM) Describe the options associated with VMware cloud providers Explain how organizations are supported in VMware Cloud Director Describe the security model in VMware Cloud Director Configure key networking elements of VMware Cloud Director Manage and monitor resources in VMware Cloud Director Enumerate troubleshooting concepts and Day 2 operations using VMware Cloud Director This five-day, hands-on training course provides you with the advanced knowledge, skills, and tools to achieve competency in operating and troubleshooting the VMware Telco Cloud Infrastructure environment. In this course, you are introduced to VMware Cloud Director? as a virtualized infrastructure manager. You will examine ETSI NFV requirements, deployment options, and procedures. You will also deploy virtualized network functions and understand their detailed configuration settings. You will learn how to support organizations as well as set up networking and security using hands-on lab exercises.In addition, you are presented with various types of technical problems in VMware Cloud Director, which you will identify, analyze, and solve through a systematic troubleshooting process. Course Introduction Introductions and course logistics Course objectives Day 0 Operations: VMware Telco Cloud Infrastructure Installation Describe the challenges of the telco cloud Describe the key functions of the telco cloud List the benefits of the VMware Cloud Director based VMware Telco Cloud Infrastructure Describe the VMware Telco Cloud Infrastructure architecture Describe the role of VMware Cloud Director in the VMware Telco Cloud Infrastructure architecture List the VMware Telco Cloud Infrastructure deployment options Describe the VMware Cloud Director architecture List the key VMware components that are part of VMware Cloud Director Describe the key use cases for the VMware Cloud Director based VMware Telco Cloud Infrastructure Day 0 Operations: ETSI NFV Requirements for Cloud Platforms Compare physical and virtual infrastructures List the benefits and challenges of physical infrastructure Describe the types of virtual infrastructure Describe the advantages and components of the NFV infrastructure (NFVI) Explain the role of network virtualization in the NFVI List the requirements of NFVI for VMware Cloud Director Describe the networking options of VMware Cloud Director Describe the key networking use cases Describe requirements of VMware Telco Cloud Automation? for networking Describe the storage options of VMware Cloud Director Describe the key storage use cases Day 1 Operations: Virtualized Infrastructure Manager (VIM) Configuration Explain basic concepts related to VMware Cloud Director Describe the components of the VMware Cloud Director architecture Describe the basic configuration of the VMware Cloud Director architecture Describe virtual data centers or VDCs Explain the role of organization VDCs Describe the relationship between provider VDCs and organization VDCs Describe resources in VMware Cloud Director List the key resource organization Create resource pools Describe how vSAN integrates with VMware Cloud Director Day 1 Operations: Configuring VMware Cloud Director Providers Describe how compute resources are provided to VMware Cloud Director Describe how storage resources are provided to VMware Cloud Director Describe provider VDC requirements and best practices List the requirements of creating VDCs Describe the VNF on-boarding process Create provider VDCs Day 1 Operations: Configuring VMware Cloud Director Organizations Describe VMware Cloud Director organizations Create VMware Cloud Director organizations Navigate through the VMware Cloud Director HTML5 provider portal Describe the VMware Cloud Director organization VDC Navigate through the tenant portal List use cases for a VMware Cloud Director organization VDC List the organization VDC allocation models Describe the types of resources that can be allocated Describe how resources are allocated for an organization Examine the function and requirements of network pools Describe the network types available in VMware Cloud Director (external, organization, and vApp) Create and manage organization VDC networks Describe catalogs Manage an organization?s catalog Populate, share, and publish catalogs Describe vApps Manage access to vApps and catalogs Modify the configuration of vApps and their virtual machines (VMs) Manage organization VDC networking Create affinity and anti-affinity rules Day 1 Operations: Configuring VMware Cloud Director Security Describe role-based access Create custom security roles Describe the directory services in VMware Cloud Director Describe the role of LDAP, SAML, SSL, Kerberos, and OAuth2 with VMware Cloud Director Explain the use of VMware Cloud Director with SSO Day 1 Operations: Configuring VMware Cloud Director Networking List networking options in VMware Cloud Director Describe key networking use cases in VMware Cloud Director Describe the use and placement of VMware NSX© Edge? services gateways in relation to VMware Cloud Director Review routing with the distributed logical router and edge services gateways in combination with VMware Cloud Director Describe firewall management in VMware Cloud Director with edge services gateways and the distributed firewall Describe an overview of VMware NSX-T? Data Center Explain the architecture of NSX-T Data Center Describe VMware Cloud Director supported features of NSX-T Data Center Describe the benefits and challenges of multisite networking List the requirements for multisite networking Describe the benefits and challenges of networking between VDCs List the requirements for networking between VDCs Configure cross-VDC networking Day 2 Operations: VMware Cloud Director Resource Management and Monitoring Identify the key resources that need to be managed with VMware Cloud Director List monitoring options with VMware Cloud Director Explain the resource management and monitoring architecture in VMware Cloud Director Monitor objects from the VMware Cloud Director portal Identify features of VMware vRealize© Operations Manager? Integrate VMware Cloud Director with vRealize Operations Manager Configure VMware vRealize© Operations Management Pack for VMware Cloud Director? Outline the monitoring features of vRealize Operations Manager in VMware Cloud Director Describe the purpose of the vRealize Operations Tenant App for VMware Cloud Director Integrate VMware Cloud Director with the Tenant App Configure the Tenant App for VMware Cloud Director Monitor objects with the Tenant App List the steps to monitor VMware Cloud Director environments with vRealize Operations Manager List the steps to monitor VMware Cloud Director environments with VMware vRealize© Log Insight? List the steps to review historical virtual machine metrics in VMware Cloud Director Examine VMware Cloud Director logs Day 2 Operations: VMware Cloud Director Troubleshooting Identify the features of the VMware Telco Cloud Automation dashboards List the components of the VMware Telco Cloud Automation dashboards Explain the features of fault management in VMware Telco Cloud Director Describe the use of fault management in VMware Cloud Director Describe the use of performance management in VMware Cloud Director Describe the use of logs in VMware Cloud Director Troubleshoot using VMware Cloud Director
Looking to enhance your communication skills and provide top-notch customer service? Look no further than our comprehensive Call Centre Training course! This interactive course is designed to equip you with the skills and knowledge needed to excel in a fast-paced call centre environment. From developing effective speaking and active listening skills to handling customer complaints with empathy and professionalism, our training covers it all. You'll receive training in using call centre software and tools and learn how to think critically and creatively to find solutions to customer problems. This training helps you refine your abilities and opens up job opportunities as we provide you with a thorough overview of how to manage call centre sales. Then we look at consumer behaviour patterns to illustrate how to utilise the best language and tools to close more deals. Next, it covers the fundamental expectations for customer conduct during conversations and evaluates different communication channels. Lastly, set out the guidelines for proper phone etiquette, and highlight helpful resources and methods you might employ to excel at a contact centre. We understand the importance of time management in a call centre, so you'll also learn how to manage your time effectively to ensure you are providing excellent customer service while meeting your own performance goals. By the end of the course, you'll be equipped with the skills and knowledge needed to deliver exceptional customer service and drive customer satisfaction. So why wait? Join our Call Centre Training course today and take the first step towards a successful career in the call centre industry! Learning Outcome After this course, you will be able to: Determine what drives customers' purchases and the various conversational tenses. Describe the many methods and instruments that may be applied to leave clients with a favourable impression. Explore the steps involved in defining goals and benchmarks to build an effective call centre team. State the important terms and procedures that can help you get ready for a sales call. Analyse the strategies you may use to overcome the objections and rejections of clients. Determine the procedures necessary to turn calls into sales. Give a definition of "telemarketing" and describe how it became a significant industry. This Call Centre Training Bundle Consists of the following Premium courses: Course 01: Phone-Based Customer Service Course 02: Customer Relationship Management Course 03: Retail Strategy Course 04: Sales: Psychology of Customers Course 05: Telesales Executive Training Course 06: Facilities Management Level 3 Course 07: Data Protection and Data Security Level 2 Course 08: Effective Communication Skills Diploma Course 09: Public Speaking and Presentation Skill Course Course 10: The Formula to Talk with Strangers Course 11: Touch Typing Essential Skills Level 3 Enrol now in Call Centre Training to advance your career, and use the premium study materials from Apex Learning. The bundle incorporates basic to advanced level skills to shed some light on your way and boost your career. Hence, you can strengthen your Call Centre Training expertise and essential knowledge, which will assist you in reaching your goal. Certificate: PDF Certificate: Free (Previously it was £6*11 = £66) Hard Copy Certificate: Free (For The Title Course: Previously it was £10) CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Individuals who would benefit from enrolling in our Call Centre Training course include: Aspiring people who want to work in a call centre. Representatives, customer service managers, and technical support specialists. Sales representatives who handle customer interaction. People who want to learn about call centres for future benefits. Requirements This Call Centre Training course has been designed to be fully compatible with tablets and smartphones. Career path Upon successful completion of the course, the learner will have the opportunity to pursue a career in the relevant field. Here are some career choices one could go for: Training Officer: £15,000 to £35,000 Call Centre Operator: £15,000 to £28,000 Receptionist: £15,000 to £22,000 Certificates Certificate of completion Digital certificate - Included