56 Retail courses in Coventry

The IMI PAC course in High Performance Light Vehicle Tyre Fitting is 3 days in duration and is aimed at light vehicle tyre fitters wishing to update their skills and knowledge for today’s modern tyre types and designs. A minimum of 3 months practical light vehicle tyre fitting experience is required as this is not an introductory course. We also run a 1 day basic, non certificated course if for those without the tyre fitting experience, please contact for further details. Successful candidates will receive an IMI Professional Achievement Certificate in High Performance Light Vehicle Tyre Fitting. As well as being recognised throughout the Motor Industry, this qualification will also count towards the NTDA tyre Technician Professional development Scheme’s Licenced Retail Tyre Technician licence (LRTT). / Course Details: One day classroom based theory session One day workshop practice session One day examination and assessment Course Fees £475.00 + VAT.  per person Please contact us for group rates Course Content Theoretical Health & Safety Light Vehicle Tyre construction identification Run-flat technologies Light Vehicle Wheel rim identification Light Vehicle Tyre sidewall markings (including lyre labeling) Construction & Use regulations Limits of wear and serviceability Fault identification methods Tyre & Inner tube repairs conforming to BSAU159g Practical Tyre inspection and fault reporting Safe vehicle jacking Safe removal and replacement of road wheels Safe wheel balancing Safe tyre removal and replacement (High Performance & Run Flat) Safe tubeless tyre and inner tube repair IMI assessment and test A multi-choice theory question paper Four practical assessments, observed by an IMI approved assessor. What’s included Fully qualified and experienced trainers Course booklet Examinations Fees and Certification One year IMI membership To find out more, please use the live chat function, visit our contact page or call us on 024 76325880

Ensuring that you provide the level of service that your customers want to be delivered through your people. This programme develops the skills and behaviours that enhance the experience that your customers receive.

This session is for anyone who is faced with a difficult situation at work which would benefit from having a positive and mutually beneficial resolution.

Customer care, customer service, Moccasin Approach,

In-depth Pointe shoe fitting course for dance shop owners, teachers and students

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on the core values of customer service.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing expectations successfully.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on delivering the best customer care.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on generating long-standing customer loyalty.

If you want your employees to improve their customer service skills and deliver an amazing experience to your customers, feel free to check out my Training course focusing on managing complaints and complaining clients successfully.