33911 PLA courses

If you’ve ever fancied stepping into the culinary world with confidence, our Commis Chef Training Course offers a brilliant introduction to the essentials of kitchen craft. Designed to sharpen your understanding of cooking techniques, food preparation, and kitchen etiquette, this course is your ticket to grasping the foundations that every aspiring chef should know. Whether you’re dreaming of a bustling restaurant kitchen or simply want to refine your culinary knowledge, this course delivers solid learning with clarity and a dash of flair. With a focus on theory, culinary principles, and industry insights, this course ensures you build a strong knowledge base without leaving your kitchen. Each module is crafted to keep you engaged while expanding your grasp of key topics such as food safety, ingredient handling, and classic cooking methods. Perfect for anyone looking to explore the chef’s path, this course combines professionalism with an approachable tone—because cooking should be taken seriously, but never too seriously. Key Benefits CPD Accredited Instant FREE e-certificate Fully online, interactive course Self-paced learning and laptop, tablet, smartphone-friendly 24/7 Learning Assistance Commis Chef Training Course Curriculum Chapter 01: Can TV Chefs Teach You To Cook? Chapter 02: Improving Cooking And Food Preparation Skills Chapter 03: Catering To Unique Tastes Chapter 04: Qualities Of A Successful Chef Chapter 05: Achieve Perfection As A Saucier Chapter 06: Becoming The Perfect Chef Chapter 07: Equipment For Perfect Chefs Chapter 08: How To Become The Perfect Chef: Attending School Chapter 09: The Keys To Getting and Using Feedback Chapter 10: What Can You Do With A Culinary Degree Chapter 11: Knife Skills For The Perfect Chef Chapter 12: Making Meals Easy to Eat Healthy Chapter 13: Plating for the At Home Chef Chapter 14: Perfect Chefs Choose A Speciality Chapter 15: Finding Local Cooking Classes Chapter 16: How Can You Become a Professional Chef Chapter 17: The Physical Qualities of the Perfect Chef Chapter 18: The Importance of Testing Recipes Chapter 19: The Chefs Important Baking Tools Chapter 20: The Learning Curve To Becoming The Perfect Chef Chapter 21: The Job of a Professional Chef Chapter 22: The Mix of Sweet, Spicy and Savory Chapter 23: The Perfect At Home Chef Chapter 24: The Perfect Chef Opens A Restaurant Chapter 25: The Physical Demand of Being a Chef Course Assessment You will immediately be given access to a specifically crafted MCQ test upon completing an online module. For each test, the pass mark will be set to 60%. Certificate Once you've successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £3.99). Our certifications have no expiry dates, although we do recommend that you renew them every 12 months. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? This course is ideal for highly motivated individuals or teams who want to enhance their skills and efficiently skilled employees. Requirements There are no formal entry requirements for the course, with enrollment open to anyone! Career path Learn the essential skills and knowledge you need to excel in your professional life with the help & guidance from our course. Certificates Digital certificate Digital certificate - Included Hard copy certificate Hard copy certificate - Included

Advance your teaching career with our 120 Hours TEFL (TESOL) Masterclass. Gain the skills needed to teach English globally and open doors to exciting opportunities.

Discover comprehensive horse care and stable management tips for ensuring the well-being of your equine companion. From grooming techniques to nutrition guidelines and expert insights on creating a safe and comfortable stable environment, explore a wealth of information to enhance the health and happiness of your horse. Uncover the essential practices for proper hoof care, grooming routines, and nutritional balance, empowering you to build a strong and lasting bond with your equine friend. Elevate your horse care knowledge with trusted advice on stable maintenance, providing a holistic approach to creating a nurturing and thriving environment for your beloved horses.

Office admin considers the heart of an office. He coordinates activities, distributes responsibilities, supervises staffs, keeps a record of office supplies and places order while requires. As much as efficient in administrative skill, he gets much value and demand in the corporate world. If you are interested to pursue a high position in this role, take a look at our Office Admin Diploma course. The precise contents guide you further to establish your career as an office admin in a sound bite. The course gradually teaches you the role and responsibilities of an office admin. Besides, it instructs you how to manage employees, coordinate important tasks, and motivate staffs in order to bring the utmost success of your individual as well as organizational growth. Additionally, the course enhances your skills to distinguish right and wrong to take the precise decision at the time. Overall, the course aims to ensure your top-most position in the role of an office admin, teaching you all the relevant aspects related to the job. Who is the course for? This course is ideal for those wanting to improve their base skills in office administrative tasks This course would be ideal for people who want to start working as a receptionist, office administrator, office manager, administrative assistant or personal assistant Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of the English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Administrative Management Module One - Getting Started 00:05:00 Module Two - Why Your Office Needs Administrative Procedures 00:05:00 Module Three - Gathering the Right Tools 00:05:00 Module Four - Identifying Procedures to Include 00:05:00 Module Five - Top Five Procedures to Record 00:05:00 Module Six - What to Include in Your Binder (I) 00:05:00 Module Seven - What to Include in Your Binder (II) 00:05:00 Module Eight - Organizing Your Binder 00:05:00 Module Nine - What Not to Include in the Procedure Guide 00:05:00 Module Ten - Share Office Procedure Guide 00:05:00 Module Eleven - Successfully Executing the Guide 00:05:00 Module Twelve - Wrapping Up 00:05:00 Business Writing Module One - Getting Started 00:30:00 Module Two - Working with Words 01:00:00 Module Three - Constructing Sentences 01:00:00 Module Four - Creating Paragraphs 01:00:00 Module Five - Writing Meeting Agendas 01:00:00 Module Six - Writing E-mails 01:00:00 Module Seven - Writing Business Letters 01:00:00 Module Eight - Writing Proposals 01:00:00 Module Nine - Writing Reports 01:00:00 Module Ten - Other Types of Documents 01:00:00 Module Eleven - Proofreading and Finishing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Office Management Building Your Management Team 01:00:00 Building A Successful Brand 01:00:00 Achieving Quality Through Teamwork 00:30:00 Keys To Staying Motivated 00:30:00 Improve Your Marketing 01:00:00 Provide Top Customer Service 00:30:00 Wrapping Up 00:30:00 Bookkeeping & Payroll Module One - Introduction 00:30:00 Module Two - Basic Terminology 01:00:00 Module Three - Basic Terminology (II) 01:00:00 Module Four - Accounting Methods 01:00:00 Module Five - Keeping Track of Your Business 01:00:00 Module Six - Understanding the Balance Sheet 01:00:00 Module Seven - Other Financial Statements 01:00:00 Module Eight - Payroll Accounting Terminology 01:00:00 Module Nine - End of Period Procedures 01:00:00 Module Ten - Financial Planning, Budgeting and Control 01:00:00 Module Eleven - Auditing 01:00:00 Module Twelve - Wrapping Up 00:30:00 Microsoft Office Word Module One - Getting Started 00:30:00 Module Two - Opening 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Document 01:00:00 Module Five - Basic Editing Tasks 01:00:00 Module Six - Basic Formatting Tasks 01:00:00 Module Seven - Formatting Paragraphs 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Styles 01:00:00 Module Ten - Formatting the Page 01:00:00 Module Eleven - Sharing Your Document 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities- Microsoft Word for Beginners 00:00:00 Microsoft Office Powerpoint Module One - Getting Started 00:30:00 Module Two - Opening PowerPoint 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Presentation 01:00:00 Module Five - Working with Text 01:00:00 Module Six - Formatting Text and Paragraphs 01:00:00 Module Seven - Adding Pictures 01:00:00 Module Eight - Advanced Formatting Tasks 01:00:00 Module Nine - Working with Transitions and Animations 01:00:00 Module Ten - Setting Up Your Slide Show 01:00:00 Module Eleven - Showtime! 01:00:00 Module Twelve - Wrapping Up 00:30:00 Activities-Microsoft PowerPoint for Beginners 00:00:00 Microsoft Office Excel Module One - Getting Started 00:30:00 Module Two - Opening Excel 01:00:00 Module Three - Working with the Interface 01:00:00 Module Four - Your First Worksheet 01:00:00 Module Five - Viewing Excel Data 01:00:00 Module Six - Building Formulas 01:00:00 Module Seven - Using Excel Functions 01:00:00 Module Eight - Using Quick Analysis 01:00:00 Module Nine - Formatting Your Data 01:00:00 Module Ten - Using Styles, Themes, and Effects 01:00:00 Module Eleven - Printing and Sharing Your Workbook 01:00:00 Module Twelve - Wrapping Up 01:00:00 Mock Exam Mock Exam - Office Admin Diploma 00:30:00 Final Exam Final Exam - Office Admin Diploma 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Master the powerful page layout program - Adobe InDesign, and learn all the tools and useful techniques for page-layout in no time flat. This course focuses on developing you to use InDesign and create a variety of different single and facing page layouts. You will discover all of the best practices adopted by professional designers for working in InDesign. Besides, explore your own creative ways of using this essential tool and go forth as a creative professional. On completion, you will be skilled and confident enough to create innovative work, and transform your best ideas into reality. Adobe InDesign is a core, popular application designed by Adobe as well as an essential tool in all sorts of design projects. It is greatly used by graphic designers, artists, ebook publishers, marketing professionals since it allows you to work quicker and more efficiently. Highlights of the InDesign CC 2019 MasterClass Gain a thorough explanation of the core features and techniques of this powerful page-layout application. Learn to navigate and customise workplace, design creative page layouts and compositions, work with books and long documents. Be able to work with text, image frames, graphics, export and print developed documents. Learn useful keyboard shortcuts and best practices for creating page-layout flawlessly. Resize documents without having to start from scratch and create a table of contents. Improve your understanding of advanced automation techniques and typographic and typesetting techniques. Who is this Course for? InDesign CC 2019 MasterClass is perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Introduction Why learn InDesign? 00:02:00 How to study? 00:03:00 Getting an Adobe Certification 00:05:00 Basics Interface 00:12:00 Navigation 00:07:00 Creating a document 00:13:00 Preferences 00:08:00 Adobe Bridge 00:05:00 Working with Frames Image Frames 00:11:00 Placing Images 00:10:00 Links panel 00:05:00 Resolution of images 00:07:00 Techniques with Image frames 00:03:00 Text frames 00:08:00 Importing text 00:05:00 Text frame options 00:07:00 Working with Pages Working with pages 00:10:00 Advanced page techniques 00:11:00 Master pages 00:12:00 Master pages techniques 00:06:00 Formatting Text Choosing fonts 00:11:00 Character formatting 00:09:00 Paragraph formatting 1 00:09:00 Paragraph formatting 2 00:07:00 Designing the Layout Lines and Rules 00:08:00 Drawing Shapes 00:09:00 Drawing Tools 00:09:00 Working with Swatches 00:13:00 Special Swatches 00:10:00 Working with Effects 00:08:00 Blend Modes 00:04:00 Grids and Guides 00:09:00 Align and Distribute 00:06:00 Compositional Techniques Working with Layers 00:14:00 Text Wrap 00:09:00 Advanced Text Wrap techniques 00:07:00 Masking techniques 00:09:00 Anchored and Inline Images 00:06:00 Compositional Tips 00:05:00 Mastering Styles Introduction to Styles 00:15:00 Paragraph Styles 00:11:00 Object Styles 00:05:00 Next Styles 00:04:00 Nested Styles 00:06:00 Working with Styles 00:06:00 Advanced Text Features Find/Change and GREP 00:12:00 Fixing common typographic mistakes 00:07:00 Bulleted and Numbered Lists 00:07:00 Multi-level Lists 00:19:00 Footnotes and Captions 00:08:00 Working with Tabs 00:06:00 Creating Tables 00:13:00 Formatting Tables 00:11:00 Data Merge 00:07:00 Handling Assets InDesign Snippets 00:03:00 InDesign Libraries 00:06:00 Creating Templates 00:03:00 Content Collector/Placer Tool 00:04:00 Sharing assets with CC Libraries 00:06:00 Long Documents Creating Table of Contents 00:10:00 Table of Contents settings 00:07:00 Text Variables and Markers 00:11:00 Smart Text Reflow 00:07:00 Creating a Book file 00:11:00 Fixing copy and exporting book 00:07:00 Preparing for Print Proofing Colors 00:12:00 Flatterner Preview 00:04:00 Proofing copy 00:07:00 Exporting a PDF 00:10:00 Saving a Package 00:05:00 Interactive Document Formats Creating EPUBs 00:04:00 Interactive PDFs 00:05:00 Publish Online CC 00:03:00 New Features in CC 2018 New Size and Position options 00:04:00 Paragraph Border 00:02:00 Endnotes 00:01:00 Text Assets in CC Libraries 00:03:00 Improved Font Selector 00:02:00 CC 2019 New Features Enhanced visual font browsing 00:04:00 Convert Footnotes & Endnotes 00:02:00 Content-Aware Fit 00:01:00 Adjust Layout 00:03:00 Import PDF Comments 00:02:00 Space Between Paragraphs 00:03:00 Conclusion Creating Your Portfolio 00:12:00 Conclusion 00:01:00 Exercise Files Exercise Files - InDesign CC 2019 MasterClass 00:00:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

The Special Educational Needs Teaching Assistant Diploma is a professional qualification focussed on the practical application of theoretical knowledge. You will gain knowledge of classroom methodologies, communication skills for teaching and how to safeguard children, along with role-specific competencies such as the SEN code of practice, understanding learning difficulties, supporting children on the autistic spectrum, and managing ADHD and dyslexia in the classroom. We've taken this comprehensive course and broken it down into several manageable modules which we believe will assist you to easily grasp each concept - from the fundamental to the most advanced aspects of the course. It really is a sure pathway to success. Who is the course for? Educators who want to improve their interactive teaching course. People who have an interest in teaching and studying. Entry Requirement: This course is available to all learners, of all academic backgrounds. Learners should be aged 16 or over to undertake the qualification. Good understanding of English language, numeracy and ICT are required to attend this course. CPD Certificate from Course Gate At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path This course opens a new door for you to enter the relevant job market and also gives you the opportunity to acquire extensive knowledge along with required skills to become successful. You will be able to add our qualification to your CV/resume which will help you to stand out in the competitive job industry. Course Curriculum Module 1: Fundamentals of Teaching Understanding the Development of Children and Young Person 01:00:00 Communication and Professional Relationships with Pupils and Family 01:00:00 Safeguarding the Welfare of Children and Young Person 01:00:00 Module 2: Teaching in UK Teaching in the UK 00:10:00 Teachers' Standards in UK 00:10:00 Teachers Pay 00:30:00 The English School System 00:10:00 Evaluation of Schools and Teachers 00:30:00 School Governance 00:15:00 Inclusive Teaching 00:15:00 Module 3: Teacher Training Module 01: Getting Started 00:22:00 Module 02: Understanding Training and Facilitation 00:25:00 Module 03: Gathering Materials 00:12:00 Module 04: Creating a Lesson Plan 00:15:00 Module 05: Choosing Activities 00:15:00 Module 06: Preparing for the Workshop 00:10:00 Module 07: Getting Off on the Right Foot 00:10:00 Module 08: Delivery Tips and Tricks 00:30:00 Module 09: Keeping it Interactive 00:08:00 Module 10: Dealing With Difficult Participants 00:12:00 Module 11: Tackling Tough Topics 00:16:00 Module 12: Wrapping Up 00:12:00 Activities 00:00:00 Module 4: Teaching Methodologies Education - A Group Enterprise 00:20:00 Traits to Develop 00:30:00 Grow the Attention 00:30:00 Learning Good Habits 00:25:00 Importance of Memory 00:30:00 Imagination is Important 00:16:00 Breakdown of Thinking Process 00:30:00 Appreciation - An Aesthetic Emotion 00:20:00 Learning Reflexive Activities 00:35:00 Differing Individuals 01:00:00 Morality Matters 00:30:00 Different Learning Methods 00:15:00 Different Psychological Exercises 00:30:00 Problems, Situations & Solutions 00:20:00 Measuring the Achievements 01:00:00 Module 5: Psychology of Teaching Why Young People Do Not Learn to Study Properly? 00:20:00 The Nature of Study, and Its Principal Factors 00:30:00 Provision for Specific Purposes, as One Factor of Study 00:40:00 The Supplementing of Thought, as a Second Factor of Study 00:15:00 The Organization of Ideas, as a Third Factor in Study 00:30:00 Judging of the Soundness and General Worth of Statements, as a Fourth Factor in Study 00:25:00 Memorizing, as a Fifth Factor in Study 02:00:00 The Using of Ideas, as a Sixth Factor in Study 00:25:00 Provision for a Tentative Rather Than a Fixed Attitude Toward Knowledge, as a Seventh Factor in Study 01:00:00 Provision for Individuality, as an Eighth Factor in Study 00:15:00 Full Meaning of Study: Relation of Study to Children and to the School 00:15:00 Module 6: SEN Teaching Introduction to Special Educational Needs (SEN) 00:05:00 Understand Constructivism in the Classroom and know your role as a teacher 00:10:00 SEN Code of Practice 00:15:00 Get an understanding on SENCO 00:10:00 Classroom Management Strategies for Children with Special Needs 00:05:00 Physical Difficulties, Sensory Difficulties, Cognitive Impairments of Pupils 00:10:00 How to Deal with Pupils with Autism 00:10:00 Understanding Learning Difficulties 00:10:00 Anger Management Methods for Pupils With Special Needs 00:10:00 Teaching Children with Down Syndrome 00:10:00 Conclusion SEN 00:05:00 Module 7: SEN in USA INTRODUCTION to SEN USA 02:00:00 PRINCIPLES OF SPECIAL EDUCATION 01:00:00 SEN CURRICULUM 01:00:00 SEN TEACHING 01:00:00 CONCLUSION to SEN USA 00:15:00 Module 8: ADHD What is ADHD? 00:05:00 Causes of ADHD 00:05:00 Diagnosing ADHD 00:05:00 Treating ADHD 00:05:00 ADHD and Education 00:05:00 Reasonable Adjustments: ADHD 00:10:00 Adults with ADHD 00:10:00 Module 9: Dyslexia What is Dyslexia? 00:10:00 Identifying Dyslexia 00:05:00 Co-occurring Conditions 00:05:00 Diagnosing Dyslexia 00:05:00 Creating Dyslexia Friendly Environment 00:05:00 Solutions for Dyslexia 00:30:00 Module 10: Dealing with Troubled Children YOU AND YOUR CHILD STUDY 01:30:00 THE PROBLEM OF PUNISHMENT 00:30:00 WHEN YOUR CHILD IMAGINES THINGS 00:30:00 WHY KIDS LIE AND WHAT TO DO ABOUT IT 01:00:00 BEING AFRAID 00:30:00 THE FIRST GREAT LAW 00:30:00 THE TRAINING OF THE WILL 01:00:00 HOW CHILDREN REASON ABOUT FUTURE 00:30:00 WORK AND PLAY 01:00:00 CHILDREN'S GANGS, CLUBS, AND FRIENDSHIPS 00:15:00 CHILDREN'S IDEALS AND AMBITIONS 01:00:00 THE STORK OR THE TRUTH 00:30:00 THE GOLDEN AGE OF TRANSITION 00:15:00 HEREDITY AND ENVIRONMENT 01:00:00 FREEDOM AND DISCIPLINE 00:15:00 Mock Exam Mock Exam- Advanced Diploma in Teaching 00:30:00 Final Exam Final Exam- Advanced Diploma in Teaching 00:30:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00

Level 6 Diploma in Health and Social Care Management Online Training This fully supported distance learning program is for you if you are looking for your first job or want to grow in your existing health and social care management profession. With our help, take the first significant step toward reaching your full potential now. Our Level 6 Diploma in Health and Social Care Management is designed to help you gain knowledge and basic professional employability skills in these fields. This Health and Social Care Management course will give information that will support your capacity to operate as successful management in the hospital or social care business. It also provides both theoretical and practical knowledge in health and social care professions. Professionals have designed this course to help you learn fast and efficiently, at your own speed and convenience. Learning Outcomes After completing this Level 6 Diploma in Health and Social Care Management course, you will be able to: Describe the fundamentals of health and social care management. Describe the concepts and principles of the NHS. Describe care and support planning. Know the importance of Person-centred Care. Develop effective communication and listening skills. Describe the concepts of Equality, Diversity and Rights concerning Health and Social Care. Maintain health and safety regulations. Know about safeguarding in social care. Identify social risk and needs in health care. Free Courses are included with this Level 6 Diploma in Health and Social Care Management Course: Course 01: Level 6 Diploma in Health and Social Care Management Course 02: Level 3 Award in Health and Social Care Course 03: Social Worker: Social Work Diploma Course 04: Adults Support Worker Course 05: Mental Health Support Worker [ Note: Free PDF certificate as soon as completing the Level 6 Diploma in Health and Social Care Management course] Level 6 Diploma in Health and Social Care Management Online Industry Specialists developed this Level 6 Diploma in Health and Social Care Management Course into 13 user-friendly modules. Module 1: A Quick Overview of Health and Social Care The Difference Between Healthcare and Social Care Healthcare Overview Social Care Overview Important Terminology Module 2: Understanding Healthcare Defined Healthcare Who Provides Healthcare? What are Primary, Secondary and Tertiary Care? Where is Healthcare Provided? Healthcare Rights and Choices Continuing Healthcare (CHC) Module 3: Understanding Social Care What is Social Care? Who is Entitled to Social Care? Who Provides Social Care? How Do I Access Social Care? Where Can I Get Information and Advice about Social Care? Social Care Needs Assessments Eligibility for Social Care Module 4: The UK Health System What is the NHS Key Concepts and Principles of the NHS The Emotional Environment The Indoor Environment The Outdoor Environment Module 5: Care and Support Planning What is Care and Support Planning? How will I be Involved in the Care and Support Planning Process? What If I Lack the Capacity to Take Care of and Support Planning Decisions? What will My Care and Support Plan Cover? Can My Care and Support Plan be Connected to Other Plans? Will My Care and Support Plan be Reviewed? Module 6: Person-Centred Care What is Person-centred Care? The Importance of Person-centred Care The Evolution of the Person-centred Care Putting Person-centred Care into Practice Module 7: Communication in Health and Social care The Communication Cycle Forms of Communication Contexts of Communication Barriers to Communication Overcoming Barriers to Communication Module 8: Developing Effective Communication Skills Communicating Effectively The Benefits of Effective Communication Module 9: Developing Listening Skills Active Listening Skills Responding to Feelings Tips for Becoming a Better Listener What is Said and What is Heard Module 10: Understanding the Promotion of Equality, Diversity and Rights in Health and Social Care Setting Health and Social Care: Equality, Diversity and Rights Discrimination and Its Types Importance of Preventing Discrimination Module 11: Responsibilities for Health and Safety Describe Potential Hazards in Health and Social Care Environments Classification of Hazards Route of Entry Adverse Effects Injury or Harm Poor Standards of Care Module 12: Safeguarding in Social Care What is Safeguarding? Who Do the Safeguarding Duties Apply to? What Safeguarding Duties Does the Local Authority Have? Adult Safeguarding Which Adults Might Require Safeguarding? Safeguarding Responsibilities - a Stepped Approach The Six Safeguarding Principles Role of Good Communication in Safeguarding Module 13:Identifying Social Risk and Needs in Health Care Identifying Social Risks and Needs Principles for Primary Screening Primary Screening Tools Leveraging Secondary Data for Risk Assessment Ongoing Challenges with Screening Implementation Recommendation for Continued Exploration Course Curriculum of Care Certificate (Standard 1 to 15) Module 1: Understand Your Role Module 2: Developing A Personal Development Plan Module 3: Duty of care Module 4: Equality and diversity Module 5: Work in a person-centred way Module 6: Communication Module 7: Privacy and dignity Module 8: Fluids and nutrition Module 9: Awareness of mental health, dementia and learning disability Module 10: Safeguarding adults Module 11: Safeguarding children Module 12: Basic life support Module 13: Health and safety Module 14: Handling information Module 15: Infection prevention and control Assessment Method of Health and Social Care Management After completing each module of Level 6 Diploma in Health and Social Care Management Online course, you will find automated MCQ quizzes. To unlock the next module, you need to complete the quiz task and get at least 60% marks. Certification of Health and Social Care Management After completing the MCQ/Assignment assessment for Level 6 Diploma in Health and Social Care Management Online course, you will be entitled to a Certificate of Completion from Training Tale. Who is this course for? Level 6 Diploma in Health and Social Care Management Online The Health and Social Care Management Online has been professionally designed for motivated learners who want to learn the latest industry-specific information on health and social care management. Requirements Level 6 Diploma in Health and Social Care Management Online There are no specific requirements for Health and Social Care Management Online course. Career path Health and Social Care Management Learners who complete this course will be able to progress to the Level 7 Diploma in Health and Social Care Management or to employment in an associated profession. Certificates Certificate of completion Digital certificate - Included

Develop impactful training skills with our Train the Trainer course. Learn to effectively deliver training, engage learners, and enhance professional development.

Gain advanced cleaning skills with the Level 5 Certificate in Cleaning. Elevate your expertise, ensuring top-notch cleanliness standards in professional environments.

Client service managers, also known as customer care managers and client relations managers, are responsible for handling client queries and complaints in a professional and helpful manner. They also implement strategies for improving customer service and manage clients. If you're considering a career in client service management, then this Client Services Manager course is for you. In this course, you will learn the value of excellent customer service, master the art of business communication and learn how to identify your clients' needs. You will also get step-by-step training on how to resolve client queries, complaints and requests. Throughout, you will develop your business communication skills, to be able to build and maintain strong working relationships that will leave lasting impressions. Your Learning Goals: Maintain strong working relationships with clients and understand their needs Be able to implement effective customer service policies and procedures Sharpen your active listening and interpersonal communication skills Learn how to monitor and measure customer service satisfaction levels Understand how to deal with client requests and queries professionally Master the art of business communication with our step-by-step training Familiarise with the goal-setting process and how to create practical targets Take steps to become a fully certified client services manager and enrol today! Who is this Course for? This training program is suitable for those who work in client-facing roles and want to take their knowledge to the next level by progressing to management level. Method of Assessment: Upon completion of the course, you will be required to sit for an online multiple-choice quiz based assessment, which will determine whether you have passed the course (60% pass mark). The test will be marked immediately and results will be published instantly. CPD Certificate from Course Gate  At the successful completion of the course, you can obtain your CPD certificate from us. You can order the PDF certificate for £9 and the hard copy for £15. Also, you can order both PDF and hardcopy certificates for £22. Career path On successful completion of this course, learners will have the practical skills and knowledge to progress to senior client-based roles such as: Client Services Manager Client Services and Events Administrator Head of Client Services Client Services Coordinator Service Delivery Manager Client Services Consultant Course Curriculum ***Customer Service Training*** Understanding Customer Service Understanding Customer Service 00:17:00 Identifying Customer Expectations 00:06:00 Providing Excellent Customer Service 00:07:00 Focusing on the Customer Focusing on the Customer 00:08:00 Customer Service and the Telephone Customer Service and the Telephone 00:08:00 Handling Complaints Handling Complaints 00:12:00 Enduring Stress Enduring Stress 00:13:00 Business Communication Identifying Basic Communication Techniques 00:09:00 Formal and Informal Communication 00:02:00 Verbal and Non-verbal Communication Describing Verbal and Non-verbal Communication 00:04:00 Understanding Body Language 00:05:00 Making Effective Presentations 00:10:00 Fundamentals of Productive Meetings 00:08:00 Written Communication Written Communication 00:13:00 Electronic Communication Electronic Communication 00:19:00 Communicating with Graphics Creating Graphics for Business Communication 00:04:00 Communicating Static Information 00:03:00 Communicating Dynamic Information 00:03:00 Effectively Working for Your Boss Representing Your Boss 00:06:00 Communicating Your Boss's Decisions 00:03:00 Supporting Your Boss and Colleagues 00:04:00 Building a Partnership with Your Boss 00:13:00 Identifying Goals Identifying Goals 00:10:00 Effective Energy Distribution Energy Distribution 00:09:00 Time Logs 00:11:00 Working with Your Personal Style Personal World View 00:10:00 Strengths 00:09:00 Building Your Toolbox A Building Your Toolbox 00:10:00 Establishing Your Action Plan Establishing Your Action Plan 00:11:00 Getting Started with Word Navigate in Microsoft Word 00:12:00 Create and Save Word Documents 00:24:00 Manage Your Workspace 00:06:00 Edit Documents 00:16:00 Preview and Print Documents 00:04:00 Customize the Word Environment 00:08:00 Formatting Text and Paragraphs Apply Character Formatting 00:17:00 Control Paragraph Layout 00:19:00 Align Text Using Tabs 00:07:00 Display Text in Bulleted or Numbered Lists 00:03:00 Apply Borders and Shading 00:04:00 Working More Efficiently Make Repetitive Edits 00:06:00 Apply Repetitive Formatting 00:10:00 Use Styles to Streamline Repetitive Formatting Tasks 00:14:00 Managing Lists Sort a List 00:05:00 Format a List 00:06:00 Adding Tables Insert a Table 00:07:00 Modify a Table 00:06:00 Format a Table 00:03:00 Convert Text to a Table 00:04:00 Inserting Graphic Objects Insert Symbols and Special Characters 00:04:00 Add Images to a Document 00:11:00 Controlling Page Appearance Apply a Page Border and Color 00:03:00 Add Headers and Footers 00:06:00 Control Page Layout 00:05:00 Add a Watermark 00:04:00 Preparing to Publish a Document Check Spelling Grammar and Readability 00:07:00 Use Research Tools 00:06:00 Check Accessibility 00:03:00 Save a Document to Other Formats 00:04:00 Getting Started with Microsoft Office Excel 2016 Navigate the Excel User Interface 00:28:00 Use Excel Commands 00:10:00 Create and Save a Basic Workbook 00:19:00 Enter Cell Data 00:12:00 Use Excel Help 00:05:00 Performing Calculations Create Worksheet Formulas 00:15:00 Insert Functions 00:17:00 Reuse Formulas and Functions 00:17:00 Modifying a Worksheet Insert, Delete, and Adjust Cells, Columns, and Rows 00:10:00 Search for and Replace Data 00:12:00 Use Proofing and Research Tools 00:07:00 Formatting a Worksheet Apply Text Formats 00:17:00 Apply Number Format 00:08:00 Align Cell Contents 00:10:00 Apply Styles and Themes 00:12:00 Apply Basic Conditional Formatting 00:11:00 Create and Use Templates 00:07:00 Printing Workbooks Preview and Print a Workbook 00:10:00 Set Up the Page Layout 00:08:00 Configure Headers and Footers 00:07:00 Managing Workbooks Manage Worksheets 00:05:00 Manage Workbook and Worksheet Views 00:07:00 Manage Workbook Properties 00:05:00 ***Handling a Difficult Customer*** Getting Started 00:05:00 The Right Attitude Starts with You 00:25:00 Stress Management (Internal Stressors) 00:35:00 Stress Management (External Stressors) 00:25:00 Transactional Analysis 00:25:00 Why are Some Customers Difficult 00:25:00 Dealing with the Customer Over the Phone 00:35:00 Dealing with the Customer In Person 00:25:00 Sensitivity in Dealing with Customers 00:30:00 Scenarios of Dealing with a Difficult Customer 00:15:00 Following up With a Customer Once You Have Addressed Their Issue 00:12:00 Wrapping Up999 00:07:00 ***Retail Customer Service*** Introduction To Retail Customer Service 00:15:00 Understanding Customer Expectations 00:10:00 Customer Value And Satisfaction 00:15:00 Customer Service And Customer Satisfaction In Retailing 00:10:00 Importance of measuring customer satisfaction 00:20:00 Strategic Management 00:30:00 Types of Decision making Process 00:15:00 Provide Customer Service Excellence To The External Customer 00:30:00 Provide Customer Service Excellence To The Internal Customer 00:10:00 Standards of Performance 00:30:00 The Retail Marketing Mix 00:30:00 Levels Of Customer Satisfaction 00:15:00 Brand Loyalty 00:15:00 Customer Satisfaction Questionnaire 00:15:00 Certificate and Transcript Order Your Certificates or Transcripts 00:00:00