Are you looking to improve your current abilities or make a career move? Our unique Public Speaking course might help you get there! Expand your expertise with high-quality training - study the Public Speaking course and get an expertly designed, great-value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Public Speaking online training course. This Certificate in Public Speaking at QLS Level 3 course is endorsed by The Quality Licence Scheme and accredited by CPDQS (with 120 CPD points) to make your skill development & career progression more accessible than ever! Why Prefer This Public Speaking Course? Opportunity to earn certificate a certificate endorsed by the Quality Licence Scheme & another accredited by CPDQS after completing the Public Speaking course Get a free student ID card! (£10 postal charge will be applicable for international delivery) Innovative and engaging content. Free assessments 24/7 tutor support. The Public Speaking course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the Public Speaking course, an instant e-certificate will be exhibited in your profile that you can order as proof of your skills and knowledge. Add these amazing new skills to your resume and boost your employability by simply enrolling in this course. This Public Speaking training can help you to accomplish your ambitions and prepare you for a meaningful career. So, join us today and gear up for excellence! Take a step toward a brighter future! *** Course Curriculum *** Here is the curriculum breakdown of the Public Speaking course: Introduction Public Speaking Course Objectives Module 01: Identifying Your Audience Performing a Needs Analysis Creating an Audience Profile Identifying Key Questions and Concerns Module 02: Creating a Basic Outline Outlining the Situation Identifying the Task That Had to Be Performed Listing the Actions You Took Revealing the Results Module 03: Organizing the Program Making Organization Easy Organizational Methods Classifying and Categorizing Module 04: Fleshing It Out Identifying Appropriate Sources Establishing Credibility The Importance of Citations Module 05: Putting It All Together Writing Your Presentation Adding a Plan B Reviewing, Editing, and Rewriting Module 06: Being Prepared Checking Out the Venue Gathering Materials A 24 Hour Checklist Module 07: Overcoming Nervousness A Visit from the Boss Preparing Mentally Physical Relaxation Techniques Appearing Confident in Front of the Crowd Module 08: Delivering Your Speech (I) Starting on the Right Foot Using Visual Aids Checking the Volume of Your Voice Module 09: Delivering Your Speech (II) Adjusting on the Fly Gauging Whether Breaks Are Required Wrapping Up and Winding Down Ground Rules Answering Questions That Sound Like an Attack Dealing with Complex Questions Assessment Process You have to complete the assignment questions given at the end of the course and score a minimum of 60% to pass each exam.Our expert trainers will assess your assignment and give you feedback after you submit the assignment. After passing the Certificate in Public Speaking at QLS Level 3 course exam, you will be able to request a certificate at an additional cost that has been endorsed by the Quality Licence Scheme. CPD 120 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this Public Speaking course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates Certificate of completion Digital certificate - £10 Certificate in Public Speaking at QLS Level 3 Hard copy certificate - £89 Show off Your New Skills with a Certificate of Completion After successfully completing the Certificate in Public Speaking at QLS Level 3, you can order an original hardcopy certificate of achievement endorsed by the Quality Licence Scheme. The certificate will be home-delivered, with a pricing scheme of - 89 GBP inside the UK 99 GBP (including postal fees) for International Delivery Certificate Accredited by CPDQS 29 GBP for Printed Hardcopy Certificate inside the UK 39 GBP for Printed Hardcopy Certificate outside the UK (International Delivery)
Overview This comprehensive course on Business Strategy for Managers will deepen your understanding on this topic. After successful completion of this course you can acquire the required skills in this sector. This Business Strategy for Managers comes with accredited certification from CPD, which will enhance your CV and make you worthy in the job market. So enrol in this course today to fast track your career ladder. How will I get my certificate? You may have to take a quiz or a written test online during or after the course. After successfully completing the course, you will be eligible for the certificate. Who is This course for? There is no experience or previous qualifications required for enrolment on this Business Strategy for Managers. It is available to all students, of all academic backgrounds. Requirements Our Business Strategy for Managers is fully compatible with PC's, Mac's, Laptop, Tablet and Smartphone devices. This course has been designed to be fully compatible with tablets and smartphones so you can access your course on Wi-Fi, 3G or 4G. There is no time limit for completing this course, it can be studied in your own time at your own pace. Career Path Learning this new skill will help you to advance in your career. It will diversify your job options and help you develop new techniques to keep up with the fast-changing world. This skillset will help you to- Open doors of opportunities Increase your adaptability Keep you relevant Boost confidence And much more! Course Curriculum 5 sections • 78 lectures • 01:32:00 total length •What is Strategy?: 00:01:00 •Strategy Definition: 00:01:00 •Mintzberg Strategy Definitions: 00:01:00 •What is Strategy and Identifying the Strategy of a Company?: 00:01:00 •Identifying the Strategy of a Company: 00:01:00 •Strategy and the Quest for Competitive Advantage: 00:01:00 •Strategy and the Business Model of the Firm: 00:01:00 •Why Crafting and Executing Strategy Are Important Tasks: 00:01:00 •The Ideology of Strategy: 00:01:00 •The 3C Model and the Triple Bottom Line: 00:01:00 •Hierarchy of Strategy: 00:01:00 •Management By Objectives (MBO): 00:01:00 •Mintzberg (Strategy and Structure): 00:01:00 •Strategic Management Approaches: 00:01:00 •Prescriptive Strategy: 00:01:00 •Emergent Strategy: 00:01:00 •Strategic Thinking: 00:02:00 •Design Led Thinking: 00:01:00 •Game Theory: 00:01:00 •Decision Making Models: 00:01:00 •Models of Decision Making: 00:02:00 •Strategic Frameworks and Models: 00:01:00 •Perspectives on Strategic Directions & the Market Based View (MBV): 00:01:00 •VRIO Resource Based Framework and Knowledge Based View: 00:02:00 •Relational and Transient Based Views: 00:01:00 •Dominant Themes - Corporate Social Responsibility (CSR): 00:01:00 •Dominant Themes - Digital Disruption: 00:01:00 •Corporate Governance and Ethical Leadership: 00:01:00 •Strategic Management and Approaches Summary: 00:01:00 •Evaluating the External Environment of a Company: 00:01:00 •Relevant Components of the External Environment of a Company: 00:02:00 •Five Forces Framework: 00:01:00 •Potential New Entrants and Substitute Products: 00:01:00 •Buyer/Customer Power, Suppliers and Rivalry: 00:02:00 •Five Forces Framework: 00:01:00 •Strategic Group Analysis: 00:01:00 •Obtaining Necessary Data: 00:01:00 •Critical Success Factors: 00:01:00 •Evaluating the Company's Resources, Capabilities & Competitiveness: 00:02:00 •Analyzing the Position and Current Strategy of a Company: 00:01:00 •Consumer Needs Analysis and Strategic Alignment: 00:01:00 •Balanced Scorecard: 00:02:00 •Analyzing Resources and Capabilities: 00:01:00 •Resources: 00:01:00 •Core Competencies: 00:01:00 •SWOT: 00:01:00 •The Value Chain and Customer Value Proposition: 00:01:00 •Different Value Chains: 00:02:00 •Competitive Strength Assessments: 00:01:00 •Strategy Mapping: 00:01:00 •Section Summary: 00:01:00 •Building Your Business Strategy for the Firm: 00:02:00 •Key Actions: 00:01:00 •The 5 Generic Competitive Strategies: 00:01:00 •Low-Cost Provider Strategies: 00:01:00 •Broad Differentiation Strategies: 00:01:00 •Focused Strategies: 00:01:00 •Best-Cost Provider Strategies: 00:01:00 •Developing Competitive Strategies: 00:01:00 •Offensive and Defensive Strategies: 00:02:00 •Blue and Red Ocean Strategy: 00:01:00 •Horizontal and Vertical Strategies: 00:02:00 •Outsourcing Strategies: 00:01:00 •Strategic Alliances and Partnerships: 00:01:00 •Evaluating Business-Unit Competitive Strength: 00:01:00 •Building Corporate Level Strategy and Crafting New Strategic Moves: 00:01:00 •Functional Level Strategy: 00:01:00 •These Strategic Levels Lead to the Functional Strategy: 00:01:00 •Globalizing Your Strategy: 00:02:00 •Major Driver for Expansion: 00:01:00 •Strategic Approaches to Intentional Expansion: 00:01:00 •Transnational Strategy: 00:01:00 •How to Compete in Developing Countries: 00:02:00 •Commerce is Everywhere: New Retail and the Future: 00:01:00 •Strategy and the Future: Strategic Planning and Sense Making: 00:02:00 •Strategic Process Principles: 00:01:00 •Core Strategic Thinking: 00:01:00 •Summary: 00:01:00
48-Hour Knowledge Knockdown! Prices Reduced Like Never Before! Our Aim is Your Satisfaction! Offer Ends Soon; Hurry Up!! Are you looking to improve your current abilities or make a career move? Our unique Medical Sales Representative Course might help you get there! Expand your expertise with high-quality training - study the Medical Sales Representative and get an expertly designed, great value training experience. Learn from industry professionals and quickly equip yourself with the specific knowledge and skills you need to excel in your chosen career through the Medical Sales Representative online training course. This Medical Sales Representative online training course is accredited by CPD with 10 CPD points. Students can expect to complete this training course in around 08 hours. You'll also get dedicated expert assistance from us to answer any queries you may have while studying our course. The Medical Sales Representative course is broken down into several in-depth modules to provide you with the most convenient and rich learning experience possible. Upon successful completion of the course, you will receive an instant e-certificate as proof of the comprehensive skill development and competency. Add these amazing new skills to your resume and boost your employability by simply enrolling on this course. With this comprehensive Medical Sales Representative course, you can achieve your dreams and train for your ideal career. The course provides students with an in-depth learning experience that they can work through at their own pace to enhance their professional development. You'll get a Free Student ID card by enrolling in this course. This ID card entitles you to discounts on bus tickets, movie tickets, and library cards. Enrolling on the Medical Sales Representative course will ensure that you land your dream career faster than you thought possible. Stand out from the crowd and train for the job you want with the Medical Sales Representative program. Experts created the Medical Sales Representative course to provide a rich and in-depth training experience for all students who enrol in it. Enrol in the course right now and you'll have immediate access to all of the course materials. Then, from any internet-enabled device, access the course materials and learn when it's convenient for you. Start your learning journey straight away with this course and take a step toward a brighter future! Why Prefer this Course? Opportunity to earn a certificate accredited by CPD after completing this course Student ID card with amazing discounts - completely for FREE! (£10 postal charges will be applicable for international delivery) Standards-aligned lesson planning Innovative and engaging content and activities Assessments that measure higher-level thinking and skills Complete the program in your own time, at your own pace Each of our students gets full 24/7 tutor support *** Course Curriculum *** Medical Sales Representative Course Module 01: Introduction to Pharmacy Pharmacy What is a Profession? The Business of Pharmacy Types of Pharmacy Module 02: History & Development of Pharmacy The Origins of Pharmacy The Organisation of Pharmacy The Professionalisation of Pharmacy Pharmacy in The National Health Service Module 03: The Pharmacy Team Pharmacy Support Team Medicine Counter Assistants Dispensing/Pharmacy Assistants Pharmacy Technician Pharmacist Module 04: Training of the Pharmacy Team Training Needs Analysis Training Methods in the Pharmacy On-the-Job Training Off-the-Job Training Making a Presentation Using Role-Play Module 05: Standards for Pharmacy Professionals The Importance of Having Standards The Standards of Pharmacy Students & Trainees Applying the Standards The Nine Standards Person-Centred Care Work in Partnership Communicate Effectively Maintain, Develop & Use Professional Knowledge & Skills Use Professional Judgement Behave in a Professional Manner Respect & Maintain a Person's Confidentiality & Privacy Speak Up Demonstrate Leadership Module 06: Pharmacy Practice Clinical Pharmacy Practice Medicines Optimisation Pharmaceutical Consultation Clinical Pharmacy Functions & Knowledge Module 07: Health & Safety in the Pharmaceutical Industry Basic Laboratory Safety Health & Safety in the Pharmacy Module 08: Legislation on Public Health and Health Service (Part 1) Public Health Act (Northern Ireland) 1967 Public Health (Control of Disease) Act 1984 Summary Module 09: Legislation on Public Health and Health Service (Part 2) National Health Service Act 2006 Summary Module 10: Legislation on Public Health and Health Service (Part 3) Public Health etc. (Scotland) Act 2008 Summary Module 11: Legislation on Public Health and Health Service (Part 4) Health and Social Care Act 2012 Summary Module 12: Introduction to Sales What is Sales? Basic Rules of Sales Improving Sales Skills Sales Agents Module 13: Sales Growth Getting Personal in Selling Mastering Multichannel Sales Blending Remote Sales and Field Sales Integrating Online and Offline Engaging Customers Early Module 14: Sales and Marketing Marketing's Relationship to Sales Old Rules of Marketing New Rules of Marketing Reaching Buyers Directly Dealing with Customers Building Marketing and PR Plan Module 15: Communication Skills Introduction to Communication Communication Styles The Four-Quadrant System Listening Skills Roles and Situations Affect Communication Styles Strategies for Improving Communications Changing Profiles Module 16: Sales Negotiations What Is Involved in Sales Negotiations? Selling and Negotiating The Basics of Sales Negotiations Principles of Sales Negotiation Stages of Negotiating Negotiating Crimes Effective Sales Negotiators Module 17: Tips and Tricks for Sale Bad Advice on the Internet Using Email for Sales Closing Sales Ideal Selling Process Verifying Information Avoiding Common Mistakes Assessment Process Once you have completed all the modules in the Medical Sales Representative course, your skills and knowledge will be tested with an automated multiple-choice assessment. You will then receive instant results to let you know if you have successfully passed the course. CPD 10 CPD hours / points Accredited by CPD Quality Standards Who is this course for? Anyone interested in learning more about the topic is advised to take this course. This course is open to everybody. Requirements You will not need any prior background or expertise to enrol in this course. Career path After completing this course, you are to start your career or begin the next phase of your career. Certificates CPD Accredited Certificate Digital certificate - £10 CPD Accredited Certificate Digital certificate - £29 If you are an international student, then you have to pay an additional 10 GBP as an international delivery charge.
Description: It is almost impossible to achieve anything in this world without proper training. You might be wondering of overnight success, but it does not work that way. With the help of this course, delve into the world of professional training and learn to understand the real value of training. In this course, you get to identify the most effective methods of training evaluation. More importantly, you can examine the most capable techniques to report the training outcomes, concerning a return on your investment. We want massive gratifications that comes from working with others to help them reach their potential as human beings. With myriad training methods taught in this course, it will help you reach that goal. Learning Outcomes: Exhibit your realisation of learning process and how to exploit all four learning methods in the classroom Exploit the major fundamentals of effective communication to launch a workshop. Apply different training methods to provoke participation Make a strategy and get ready for an productive training session Clarify the different stages of assessment and when to apply them Recognise upgraded improvement for tough circumstances Execute your eligibility to apply for a team presentation Relate the crucial contents for a training program Execute various techniques so as to program your design Examine competence for your preparation, research, as well as delivery of gorgeous contents Decode an instructive model Getting ready to launch a training program proposal At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Identify the most effective methods of training evaluation Recognise the most proficient strategies for training evaluation Relate the steps crucial for the necessary components of assessing the training results Learn tying the training measurements back to the original training objectives Examine the most proficient techniques so as to report the training results, involving a return on investment Narrate the way storyboarding switches on to better training results Execute storyboarding methods to generate a strong basis for training Plan designs for training applying storytelling so that it becomes memorable, persuasive, as well as rightly applicable for the audience Assess technology tools to help determine the steps that will produce the best learning experience required for ample training How training can include the use of humor and games Different types of games Methods to elicit participant buy-in How to apply humor principles in adult learning How to troubleshoot when games go badly How to develop their own games Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Trainer Training Course is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Trainer Training Course is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module - 1 Course Overview 00:15:00 Defining a Successful Training Program 00:05:00 What Makes a Successful Trainer? 00:15:00 A Word About Adult Learning 00:05:00 The Learning Process 00:05:00 Principles of Adult Learning 00:15:00 What's Your Type? How About Mine? 01:00:00 Applying the Learning Cycle 00:15:00 Extroverts and Introverts 00:15:00 The Training Process 00:15:00 Planning Training 00:15:00 Choosing Training Methods 00:15:00 Adding Games 00:15:00 Presentation Skills 01:00:00 Dealing with Difficult Trainees 00:15:00 On-the-Job Training 00:15:00 Module - 2 Course Overview 00:15:00 Program Design 00:30:00 Identifying Needs 00:30:00 The Training Model 01:00:00 The Program's Basic Outline 01:00:00 Evaluation Strategies 01:00:00 Defining Your Approach 01:00:00 Researching and Developing Content 00:15:00 Choosing Openings and Energizers 00:30:00 Creating Supporting Materials 00:15:00 Testing the Program 00:15:00 Creating Proposals 00:30:00 Building Rapport 00:15:00 Module - 3 Course Overview 00:15:00 A Closer Look at the Training Needs Analysis 00:30:00 Collecting Data 00:30:00 Diving Deeper Into the Data 00:30:00 Creating the Report 00:15:00 Module - 4 Course Overview 00:15:00 Five Strategies for Stickiness! 00:15:00 Designing a Program That Will Stick 00:15:00 Teaching Tips and Tricks 00:15:00 What Method is the Stickiest? 00:05:00 Following Up 00:15:00 Strategies for Taking Training Further 00:15:00 Module - 5 Course Overview 00:15:00 Setting the Framework 00:30:00 Kirkpatrick's Evaluation Model 00:45:00 The Return on Investment 00:45:00 Presenting Training Results 00:30:00 Module - 6 Course Overview 00:05:00 How Storytelling Can Boost Your Training Power 00:30:00 The Elements of a Powerful Story 00:45:00 Storyboarding Techniques 00:30:00 Bringing the Story to Life 00:30:00 Tools and Technology 00:15:00 Module - 7 Course Overview 00:15:00 Let's Have Some Fun! 00:15:00 Getting Everyone on Board 00:15:00 Choosing the Right Game 00:30:00 When Games Go Badly 00:15:00 Using Humor in Training 00:15:00 Wavy Lines 00:15:00 Quick and Easy Games 00:30:00 Creating a Game 00:15:00 Mock Exam Mock Exam- Complete Trainer Training Course 00:30:00 Final Exam Final Exam- Complete Trainer Training Course 00:30:00 Order Your Certificates and Transcripts Order Your Certificates and Transcripts 00:00:00
Overview This Applied Business Strategy for Managers course will unlock your full potential and will show you how to excel in a career in Applied Business Strategy for Managers. So upskill now and reach your full potential. Everything you need to get started in Applied Business Strategy for Managers is available in this course. Learning and progressing are the hallmarks of personal development. This Applied Business Strategy for Managers will quickly teach you the must-have skills needed to start in the relevant industry. In This Applied Business Strategy for Managers Course, You Will: Learn strategies to boost your workplace efficiency. Hone your Applied Business Strategy for Managers skills to help you advance your career. Acquire a comprehensive understanding of various Applied Business Strategy for Managers topics and tips from industry experts. Learn in-demand Applied Business Strategy for Managers skills that are in high demand among UK employers, which will help you to kickstart your career. This Applied Business Strategy for Managers course covers everything you must know to stand against the tough competition in the Applied Business Strategy for Managers field. The future is truly yours to seize with this Applied Business Strategy for Managers. Enrol today and complete the course to achieve a Applied Business Strategy for Managers certificate that can change your professional career forever. Additional Perks of Buying a Course From Institute of Mental Health Study online - whenever and wherever you want. One-to-one support from a dedicated tutor throughout your course. Certificate immediately upon course completion 100% Money back guarantee Exclusive discounts on your next course purchase from Institute of Mental Health Enrolling in the Applied Business Strategy for Managers course can assist you in getting into your desired career quicker than you ever imagined. So without further ado, start now. Process of Evaluation After studying the Applied Business Strategy for Managers course, your skills and knowledge will be tested with a MCQ exam or assignment. You must get a score of 60% to pass the test and get your certificate. Certificate of Achievement Upon successfully completing the Applied Business Strategy for Managers course, you will get your CPD accredited digital certificate immediately. And you can also claim the hardcopy certificate completely free of charge. All you have to do is pay a shipping charge of just £3.99. Who Is This Course for? This Applied Business Strategy for Managers is suitable for anyone aspiring to start a career in Applied Business Strategy for Managers; even if you are new to this and have no prior knowledge on Applied Business Strategy for Managers, this course is going to be very easy for you to understand. And if you are already working in the Applied Business Strategy for Managers field, this course will be a great source of knowledge for you to improve your existing skills and take them to the next level. Taking this Applied Business Strategy for Managers course is a win-win for you in all aspects. This course has been developed with maximum flexibility and accessibility, making it ideal for people who don't have the time to devote to traditional education. Requirements This Applied Business Strategy for Managers course has no prerequisite. You don't need any educational qualification or experience to enrol in the Applied Business Strategy for Managers course. Do note: you must be at least 16 years old to enrol. Any internet-connected device, such as a computer, tablet, or smartphone, can access this online Applied Business Strategy for Managers course. Moreover, this course allows you to learn at your own pace while developing transferable and marketable skills. Course Curriculum Section 01: What is Strategy? What is Strategy? 00:01:00 Strategy Definition 00:01:00 Mintzberg Strategy Definitions 00:01:00 What is Strategy and Identifying the Strategy of a Company? 00:01:00 Identifying the Strategy of a Company 00:01:00 Strategy and the Quest for Competitive Advantage 00:01:00 Strategy and the Business Model of the Firm 00:01:00 Why Crafting and Executing Strategy Are Important Tasks 00:01:00 The Ideology of Strategy 00:01:00 The 3C Model and the Triple Bottom Line 00:01:00 Hierarchy of Strategy 00:01:00 Management By Objectives (MBO) 00:01:00 Mintzberg (Strategy and Structure) 00:01:00 Section 02: Strategic Management Approaches Strategic Management Approaches 00:01:00 Prescriptive Strategy 00:01:00 Emergent Strategy 00:01:00 Strategic Thinking 00:02:00 Design Led Thinking 00:01:00 Game Theory 00:01:00 Decision Making Models 00:01:00 Models of Decision Making 00:02:00 Strategic Frameworks and Models 00:01:00 Perspectives on Strategic Directions & the Market Based View (MBV) 00:01:00 VRIO Resource Based Framework and Knowledge Based View 00:02:00 Relational and Transient Based Views 00:01:00 Dominant Themes - Corporate Social Responsibility (CSR) 00:01:00 Dominant Themes - Digital Disruption 00:01:00 Corporate Governance and Ethical Leadership 00:01:00 Strategic Management and Approaches Summary 00:01:00 Section 03: Corporate Planning Evaluating the External Environment of a Company 00:01:00 Relevant Components of the External Environment of a Company 00:02:00 Five Forces Framework 00:01:00 Potential New Entrants and Substitute Products 00:01:00 Buyer/Customer Power, Suppliers and Rivalry 00:02:00 Five Forces Framework 00:01:00 Strategic Group Analysis 00:01:00 Obtaining Necessary Data 00:01:00 Critical Success Factors 00:01:00 Evaluating the Company's Resources, Capabilities & Competitiveness 00:02:00 Analyzing the Position and Current Strategy of a Company 00:01:00 Consumer Needs Analysis and Strategic Alignment 00:01:00 Balanced Scorecard 00:02:00 Analyzing Resources and Capabilities 00:01:00 Resources 00:01:00 Core Competencies 00:01:00 SWOT 00:01:00 The Value Chain and Customer Value Proposition 00:01:00 Different Value Chains 00:02:00 Competitive Strength Assessments 00:01:00 Strategy Mapping 00:01:00 Section Summary 00:01:00 Section 04: Building Your Firm's Business Strategy Building Your Business Strategy for the Firm 00:02:00 Key Actions 00:01:00 The 5 Generic Competitive Strategies 00:01:00 Low-Cost Provider Strategies 00:01:00 Broad Differentiation Strategies 00:01:00 Focused Strategies 00:01:00 Best-Cost Provider Strategies 00:01:00 Developing Competitive Strategies 00:01:00 Offensive and Defensive Strategies 00:02:00 Blue and Red Ocean Strategy 00:01:00 Horizontal and Vertical Strategies 00:02:00 Outsourcing Strategies 00:01:00 Strategic Alliances and Partnerships 00:01:00 Evaluating Business-Unit Competitive Strength 00:01:00 Building Corporate Level Strategy and Crafting New Strategic Moves 00:01:00 Section 05: Building Strategy for the Future Functional Level Strategy 00:01:00 These Strategic Levels Lead to the Functional Strategy 00:01:00 Globalizing Your Strategy 00:02:00 Major Driver for Expansion 00:01:00 Strategic Approaches to Intentional Expansion 00:01:00 Transnational Strategy 00:01:00 How to Compete in Developing Countries 00:02:00 Commerce is Everywhere: New Retail and the Future 00:01:00 Strategy and the Future: Strategic Planning and Sense Making 00:02:00 Strategic Process Principles 00:01:00 Core Strategic Thinking 00:01:00 Summary 00:01:00
Administrative management focuses on needs of administrative procedures and using the right tools and techniques in the workplace. [course_titile] is originated for you to carry out administrative tasks to a professional standard. The course begins with by explaining the code of conduct as well as setting the tone in the workplace. Operating an office requires exceptional effort and management skills. Initially, this course is intended to prepare you to handle bullying in the workplace, conflict management and different types of conflict that often occur, necessary steps to avoid and overcome conflict, getting along in the workplace effectively as well. You will be able to create a positive work environment through communication and negotiation. In the course, you will get a clear understanding of closing the generation gap, ergonomics injury prevention, and eliminate workplace violence. Following that, you will learn about workplace harassment and things to do if you become a victim of it. Enroll now and get the most out of this course. Learning Outcomes: Identify what a code of conduct is and why a business should have one Identify what goes into a code of conduct Discuss how to implement a code of conduct in the workplace Create a code of conduct for a business Allot a definition about bullying of what it is and what not Realise the cost of bullying either to organisations nor to people Recognise behaviours associated with bullying as well as the factors behind them Learn some means to shut bullying and realise the roles you can play Acquire the knowledge of some routes to handle yourself from bullying Learn what you should do when encountered with bullying Figure out proper solutions to a bullying event (either within or outside the organisation) Be able to assist in creating an anti-bullying policy Become able to help generate an anti-bullying policy Identify how a positive workplace appears Get information and realise the major components suited to produce and sustain a positive work atmosphere Realise the role of an employee to generate your individual activities to manage a positive work environment Understand as a leader the responsibility you have to create and maintain a positive work environment Figure out Discover what type of team player you are and how that relates to your functioning in the team Know the importance of effective workplace relationships in creating and maintaining a positive work environment Know and understand the importance of working as a team and guidelines to good teamwork Discover your personal strengths and weaknesses in working cooperatively Discover your preference for dealing with workplace conflict Allot a definition to ergonomics and the terms it include Recognise from where you can get ergonomics information for your area Locate the ways ergonomics could be incorporated for your workplace Evaluate the environment for ergonomic risks, learn to open ways so as to solve the issues, as well as planning for their application. Recheck along with assessing your ergonomic endeavor Apply the change management technique proficiently Relate the fundamental principles linked to ergonomics Get to know outlining ergonomic practices to sit, stand, lift, carry, push, as well as to pull Make designs for an ergonomic workstation Recognise the crucial ergonomic features of tools as well as machines Interpret the role of the environmental factors for example, (sound, air quality, as well as light) play in ergonomics Assessment: At the end of the course, you will be required to sit for an online MCQ test. Your test will be assessed automatically and immediately. You will instantly know whether you have been successful or not. Before sitting for your final exam you will have the opportunity to test your proficiency with a mock exam. Certification: After completing and passing the course successfully, you will be able to obtain an Accredited Certificate of Achievement. Certificates can be obtained either in hard copy at a cost of £39 or in PDF format at a cost of £24. Who is this Course for? Complete Workplace Administration is certified by CPD Qualifications Standards and CiQ. This makes it perfect for anyone trying to learn potential professional skills. As there is no experience and qualification required for this course, it is available for all students from any academic background. Requirements Our Complete Workplace Administration is fully compatible with any kind of device. Whether you are using Windows computer, Mac, smartphones or tablets, you will get the same experience while learning. Besides that, you will be able to access the course with any kind of internet connection from anywhere at any time without any kind of limitation. Career Path After completing this course you will be able to build up accurate knowledge and skills with proper confidence to enrich yourself and brighten up your career in the relevant job market. Module : 1 What is it, and why? 00:15:00 What to leave in, what to leave out 00:15:00 What's it all about? 00:15:00 A Random Sample 00:30:00 What to Do When You Make a Mistake 00:15:00 Auditing 00:30:00 Putting it Together 00:15:00 Module : 2 Defining Bullying 00:15:00 Why Bullies Do What They Do 00:15:00 Building a Shield Against Bullies 00:15:00 What to Do If It Happens to You 00:30:00 What to Do If You Witness Bullying 00:15:00 Creating an Anti-Bullying Workplace 00:15:00 The Law on Bullying 00:15:00 Module : 3 Defining Conflict 00:15:00 Types of Conflict 00:15:00 Open Conflict vs. Hidden Conflict 00:15:00 Spontaneous and Reflective Behavior 00:15:00 The Johari Window 00:15:00 Stages of Conflict 01:00:00 Conflict Resolution Style Questionnaire 00:15:00 The Role of Communication in Conflict Resolution 00:30:00 Active Listening Skills 00:15:00 Paraphrasing Skills 00:15:00 Powerful Questions 00:15:00 Body Language 00:15:00 The Conflict/Opportunity Test 00:15:00 Conflict and Its Resolution 00:30:00 Helping Others Through Conflict 00:45:00 Module : 4 What Does a Positive Environment Look Like? 00:30:00 What Can I Do? 00:30:00 Team Player 00:15:00 Effective Workplace Relationships (I) 00:45:00 Effective Workplace Relationships (II) 00:30:00 Module : 5 The Case for Wellness 00:15:00 Building the Foundation 00:30:00 Gathering Support 00:15:00 Gathering Data 00:30:00 Performing a Needs Analysis 00:15:00 Implementing Your Workplace Wellness Program 00:15:00 Reviewing the Plan 00:15:00 Evaluating and Reporting Results 00:15:00 Module : 6 Getting Started 00:30:00 The Role of Ergonomics in Your Workplace 00:15:00 The Ergonomic Assessment Cycle 00:05:00 Identifying and Assessing Ergonomic Hazards 00:30:00 Developing a Plan to Address Ergonomic Issues 00:15:00 Identifying and Implementing Solutions 00:15:00 Obtaining Employee Buy-In 00:15:00 Tips for Successful Implementation 00:15:00 Reviewing Your Ergonomics Program 00:15:00 Basic Ergonomic Principles 00:15:00 Optimal Sitting and Standing 00:15:00 Safe Lifting and Transporting 00:15:00 Ergonomic Workstations 00:15:00 Safe Tool Selection and Use 00:15:00 Creating an Ergonomic Environment 00:30:00 Module : 7 What is Workplace Violence? 00:15:00 Understanding the Behavior Wheel 00:15:00 The Anger Management Process 00:30:00 Communicating Better 00:15:00 Basic Problem Solving Tools 01:00:00 Other Ways of Managing Anger 00:15:00 A Systems Approach 00:15:00 Developing a Policy and Program 00:15:00 Risk Assessment 00:30:00 Hiring Practices 00:15:00 Workplace Practices and Procedures 00:15:00 Security Systems and Personnel 00:15:00 Training Programs 00:15:00 Developing Emergency Response Plans 00:15:00 Program Review 00:15:00 The Immediate Response 00:15:00 Consulting with the Experts 00:15:00 Gathering Additional Information 00:15:00 Re-Evaluating Information 00:15:00 Communicating Incidents and Threats 00:15:00 Interviewing Employees 00:15:00 Risk Level Analysis 00:15:00 Reviewing the Options 00:15:00 Analyzing the Impact 00:15:00 Process Application 00:15:00 Module : 8 Defining Harassment 00:15:00 Defining Sexual Harassment 00:30:00 The Purpose of Training 00:15:00 Creating a Harassment Policy 00:30:00 Nipping it in the Bud 00:15:00 Protecting Yourself 00:15:00 What If It Happens to Me? 00:30:00 What If It's Happening to Someone Else? 00:15:00 Someone Has Filed a Complaint Against Me! 00:30:00 Addressing a Complaint 00:15:00 Handling False Complaints 00:15:00 Mediation 00:45:00 Investigating a Complaint 00:45:00 Making the Decision 00:15:00 Creating Solutions 00:15:00 After It's Over 00:15:00 Skill Application 00:15:00
Lifetime Access One-Time Enrolment, Lifetime Learning, Our Prime Learners will Get: Instant, Unlimited & Lifetime Access to 3000+ Courses Unlimited PDF Certificates Unlimited PDF Transcripts 1 Free Student ID card & Many More Key Highlights of the Prime Membership Lifetime Access to 3000+ Courses Get Instant Access to all courses Unlimited PDF Certificate Unlimited PDF Transcripts No Hidden Charges CPD Certification Study anytime from anywhere at your own pace 1 Free Student ID card Tutor Support Access to All Future Courses Trusted by 500+ Leading Universities and Companies Globally Some of our All Time Popular Courses: 2D Animation: Ultimate Guide to Adobe Animate Abuse Awareness & Response Training Academic and Research Skills for Business Accident Investigation Accident Investigation training – Documentation and Solution Accountancy Accounting – Income statement and Balance Sheet Accounting and Finance Accounting Skills for New Supervisors Active Listening ADHD Awareness Admin, Secretarial & PA Administrative Management Administrative Management – Meeting and Conference Adobe Acrobat 7 Adobe Acrobat 8 Pro Adobe After Effects: Learn to Use Shape Tools Advanced Diploma in Anger Management Advanced Diploma in Customer Service Advanced Diploma in Psychology Advanced Diploma in Sales Management Advanced Management Diploma Advanced Safeguarding Children (Level 2 Safeguarding) Agricultural Science Agricultural Science – Aquaculture and Permaculture Agricultural Science – Home Gardening and Animal Farming Agricultural Science – Soil Science and Plant Nutrition Airport Operations Course Level 3 Allergen Awareness – Online Training Alternative Medicine – Energy Therapies An Environmental Audit Primer Anaesthetist Training Anaphylaxis and Basic Life Support (CSTF) Animal Care Level 3 Course Animal Nutrition Animal Science Animal Science – Disease and Medicine Anti Social Behaviour Anxiety in Children and Young People during COVID-19 Arboriculture Arboriculture – Equipment and Operation Archaeology Archaeology – Excavation and Documentation Archaeology – Surveying and Feature Architectural Studies Arts Management Arts Management – Leadership and Entrepreneurship Arts Management – Marketing and Fundraising ASP.NET Core MVC Webforms – Build Real Projects Asp.Net Webforms from Scratch for Beginners Asperger Syndrome Awareness Asperger Syndrome Awareness Assessing Mental Capacity Certificate Course Assessment in Education and Training Attention Management Diploma Audiology Audiology – Acoustics and Psycho-acoustics Augmented Reality Autism Awareness Automated External Defibrillator (AED) – Online Training Aviation Law Training Ayurveda – Daily routine, Exercise & Yoga Ayurveda Diploma Course Baker Baking -Techniques and Recipes Baking & Cake Decorating Online Diploma Course Baking and Equipment for Beginner Banksman Essentials Training Basic Biology Basic Bricklaying Training Basic Business Management – Boot Camp for Business Owners Basic C# Coding Basic Cardiac (Heart) Care Basic Electricity – Voltage, Capacitance and Capacitors Basic English Masterclass Basic Fire Safety Training Basic Life Support Basic Principles of Health Care Delivery Basics of Dog Grooming Basics of Process Planning Beginner Bike Maintenance Behaviour That Challenges in Children Bicycle Training for Beginners Bicycle- Parts and Maintenance Big Data Analytics with PySpark Power BI and MongoDB Big Data Analytics with PySpark Tableau Desktop and MongoDB Biochemistry Biochemistry- Cells, Protein and Metabolism Bioinformatics Biomedical Science Biotechnology Biotechnology – Health, Industrial and Business Bipolar Disorder – Social Inclusion, Psychotherapy and Awareness Bipolar Disorder Awareness Bipolar Disorder- Mental Illness,Risk and Treatment Birth Doula Blended Learning Course for Teachers Body Language Reading Body Language as a Sales Tool Bodyguard Training Botany Brain Injury – Awareness and Prevention Branding Creating and Managing Your Corporate Brand Bread Making Bricklaying Bricklaying – Joint Finishes and Building Curved Arches British Citizeship Diploma Budgets and Managing Money Build an Amazon Affiliate E-Commerce Store from Scratch Build Animations with Adobe After Effects Building a Consulting Business Building Big Data Pipelines with PySpark MongoDB and Bokeh Building Your Own Computer Course Bullying & Harassment Training Bullying in the Workplace Business Account Manager Business Administration & Monitor Business analysis – Strategy, Planning and Monitoring Analysis Business English: Reading and Writing Business Environment Business Ethics for the Office Business Information and Effective Communication Business Intelligence Analyst Course Business Law Business Management Business Operations Business Plan Business Process Management Business Resources Maximisation Business Studies Business Team Performance C++ Programming for Absolute Beginners CAD Design – Assemblies, Modelling and Civil Drawings Cake Decorating Call Centre & Customer Service Training Course Call Centre Training Canadian Tax Accounting Candle Making Business Diploma – Level 3 Canine Communication Car Mechanic Car Mechanic Training for Beginners Carbon Literacy Knowledge Care Planning and Record Keeping | Health & Safety Online Course Career Coaching Level 3 Career Development and Passion Carpentry Carpentry – Floor, Wall, Window sand Roof Framing Cash Flow Management Basics Cat Psychology and Training Catering Management Cattery Management Causes & Spread of Infection CCTV Operator Course CDM Awareness Training Course Central Banking Monetary Policy Cerebral Palsy Awareness Cerebral Palsy- Child, Care Planning and Treatment Certificate in Teacher Training Change Management Change Management – Change and How to Deal With It Character Rigging and 2D Animation in Toon Boom Character Rigging in Toon Boom Harmony Chemical Spill Child and Adolescent Mental Health Child and Adolescent Mental Health – Problems and Treatment Child Development Child Development and Well-being Child Health & Communication Development Child Language Disorder (CLD) Child Neglect Awareness Certificate Course Child Playwork Child Protection Annual Refresher Child Protection Officer Child Sexual Exploitation and Interventions Chocolate Making Cleaning, Decontamination and Waste Management Clinical Coding – Online Course Clinical Governance Course – Level 3 Clinical Governance Fundamentals Clinical Governance in Adult Care Clinical Observation – Medicine, Health Safety and Hygiene Clinical Observations Skills Clinical Psychology Coaching and Mentoring in Care Code with Python: Learn Classes, Methods and OOP Cognitive Behavioural Therapy (CBT) Practitioner Certificate Course Commercial Law Commercial Management Commercial Management – Cash Flow, Negotiation and Agreements Communication & Information Handling in Care Communication Skills in Health and Social Care Communications for Small Business Owners Complete Communication Skills Master Class for Life Complete Microsoft SQL Server from Scratch: Bootcamp Complete Python from Scratch: Start your career in Python 3+ Compliance Management Concierge Concierge – Work Environment and Etiquettes Concussion and Brain Injury Awareness Conference and Event Management Confidence Building Training Conflict Management – Crisis and Risk Assessment Conflict Resolution Consent Training in Healthcare Course Conservation Diploma Course Construction Cost Estimation Construction Safety Consumer Rights Awareness Contemporary Issues in Education Content Management Content Management – Content Strategy and Content Marketing Continuous Improvement with Lean Control and Administration of Medicines Online Training Course Conversational Leadership Conveyancing- Online Diploma Course Copyediting & Proofreading Copywriting – Online, Press and Print Media Copywriting Copywriting for Mainstream Media Corporate Finance – Profitability in a Financial Downturn Corporate Finance: Profitability in a Financial Downturn Corporate Process & Maintenance Corporate Risk And Crisis Management – Online Course Corporate Social Responsibility (CSR) Cosmetology Cost, Revenue & Tax Counselling – Family, Children and Adolescents Counselling Counselling and Psychotherapy Couples Therapy- Affairs and Conflict Resolution Couples Therapy/Marriage Counselling Covid 19 – Psychological First Aid Covid 19- Impacts and Psychological Aid COVID-19 Critical Care: Understanding and Application COVID-19: Psychological First Aid Covid19 Awareness Diploma for Healthcare Assistant Create Amazing Daromas in Maya Create Smart Maps in Python and Leaflet Creating Children’s Room Creating Successful Staff Retreats Creative Thinking and Innovation Creative Writing Criminal Investigator Criminal Law Crisis Communication for HR Crisis Communication for HR Crisis Management Critical Thinking: Implications for Leadership Crochet for Beginners Cross-Cultural Awareness Training CSR Policies & Supply Chain Management Customer Relationship Management Customer Relationship Management (CRM) – Customer Complaints and Relationship Customer Service & Environment Customer Service Training – Managing Customer Service Cyber Law Online Course Cycling Training Dangerous Substances and Explosive Atmospheres Regulations (DSEAR) Training Data Analytics Data Entry Administrator Training Deaf Awareness Decision Making and Critical Thinking Decision Making in High Stress Situations Delivery Manager Dementia Awareness Dementia Care & Management Dental Assistant Dental Assistant Training – Radiology , Infection Control and Instruments Dermatology Dermatology – Acne and Its Remedies Develop Big Data Pipelines with R & Sparklyr & Tableau Develop Big Data Pipelines with R, Sparklyr & Power BI Develop Smart Maps with Python and Leaflet – Windows Version Developing a Lunch and Learn Program Developing a Training Needs Analysis Developing Interpersonal Skills Course Developing Quality Customer Service Skills Developing Your Executive Presence Developing Your Training Program Diabetes Awareness Diabetes Management & Balanced Diet Diet and Nutrition – Healthy and Ketogenic Diet Diet and Nutrition Diploma Diet and Nutrition for Animals Diet and Nutrition for Pregnancy, Adults and Various Groups Digital Communication and Business Digital Marketing for Business Digital Marketing Growth Hacking Techniques Online Course Digital Product Management Diploma in Alternative Medicine Diploma in Basic Chemistry Level 3 Diploma in Business Management: Corporate Behaviour Diploma in Business Proposal Writing Diploma in Effective Writing Skills Diploma in Event Management Diploma in Forex Trading Diploma in Meeting Management Diploma in Occupational Therapy Diploma in Performance Management Diploma in Personal Branding Diploma in Pharmacy Skills Diploma in Recruitment Management Diploma in Social Work Studies Diploma in Water Chemistry Diploma in Water Treatment Diploma in Workplace Safety Disability & SEN Disability Assessor Training Disability Awareness & Inclusion Training Disability Awareness: Working with people with Disability Diversity and Equality in Workplace Diversity and Equality in Workplace Level 3 Diversity Training Diversity Training – Online Course DIY Home Improvement DNA and Genealogy Course Document Control – Strategies and Instruments Dog Agility Dog Agility- Tunnels, Jumps and Agility and Health Dog Care and Grooming Dog Cleaning Dog Health Care Dog Parasite Care Domestic Appliances Repairing Course Domestic Violence – Risks and Abuses on Children Domestic Violence and Abuse Awareness Diploma Domiciliary Care Support Worker Door Supervising Drama Therapy Dream Analysis and Interpretation Driver Safety Awareness Driving Instructor Driving Instructor- Learning and Driving Large Vehicles Drugs and Alcohol Awareness Training DSE Training (Display Screen Equipment) Duty of Care & Safety Responsibilities Dyslexia Awareness Dysphagia Awareness Early Years Supervision Ecosystem and Wildlife Conservation EDI in adult care Education and Pedagogy Effective Communication with Children Effective Partnership in The Learning and Teaching Context Effective Planning and Scheduling Effective Remote Working Training EFT – Emotional Freedom Technique Egyptology Egyptology- Architecture, Government and Society Email Marketing for Beginners Email Writing Training Emergency Care Worker Emergency First Aid at Work – Annual Refresher Emotional Freedom Technique – Treating Children and Improving Life Emotional Intelligence – Mindfulness and Empathy Emotional Intelligence and Human Behaviour Emotional Intelligence, Mindfulness and Empathy Training Employee Hiring and Termination Training Employee Management Course: Millennial Onboarding End of Life Care Course English for Healthcare English Grammar – Articles & Nouns (Intermediate level) Entrepreneurship Diploma Entrepreneurship Training Environment Management Environmental Awareness Training Environmental Engineering Environmental Health Environmental Health – Climate Change and Health Environmental Law Epidemiology Epidemiology – Risk and Disease Prevention Epilepsy Awareness Equality, Diversity and Discrimination Equine Psychology Equine Psychology- Horse and Human Relationships Essentials of European Medical Device Regulations Event Management – Plan, Administrative and Post Event Activities Event Management and Planning Course Event Planner Event Planning – Catering, Waste Disposal and Security Executive and Personal Assistant Training Course EYFS Facilitation Skills Training Factors that Impact Life Chances of Children and Support Family Law Fashion and Lifestyle Blogger Fashion Law Online Course Fashion Store Assistant Financial Advisor Financial Analysis Financial Controller Training Financial Investigator Financial Management Financial Modelling Course – Learn Online Financial Wellness – Personal Money Management Financial Wellness: Managing Personal Cash Flow Fine Art FinTech Fire Extinguisher – Online Course Firefighter Training Firefighter Training – Evacuation & Safety First Aid at Work First Aid for Pets First Aid Trainer Course Floristry Food and Beverage Manager Food and Mood: Improving Mental Health Through Diet and Nutrition Food Hygiene and Safety Food Labelling Regulations Training Food Safety Knowledge – Microbiological, Allergenic Hazards & Control Measures Foot Health Practitioner Forensic Accounting Course Forestry Forestry – Ecosystem, Soil and Surveying Forex Trading – Technical Analysis and Managing Risk Forklift Training – Online Course Functional Skills English Functional Skills Maths Level 2 Fundamental of Botany Fundamental of Business Analysis Fundamentals of Domestic Violence & Abuse Fundamentals of Alternative Medicine Fundamentals of AutoCAD Fundamentals of Biotechnology Fundamentals of Business Analysis Fundamentals of CAD Design Fundamentals of Car Restoration Fundamentals of Carpentry Fundamentals of Change Management Fundamentals of Construction Management Fundamentals of Copywriting Fundamentals of Corporate Finance Fundamentals of Crochet Fundamentals of Customer Relationship Management (CRM) Fundamentals of Emotional Intelligence Fundamentals of Equine Psychology Fundamentals of Forex Trading Fundamentals of Gemology Fundamentals of Human Resource Audit Fundamentals of Journalism Fundamentals of Microbiology Fundamentals of Six Sigma Fundamentals of Spill Management Fundraising Garden Design Gas Safety GCSE English GDPR Gel Manicure and Nail Artist Gemology Gemology- Weight and Measurement Genetics Geology Getting Stuff Done – Personal Development Boot Camp Goal Setting and Accomplishment Course Gold Trading Good Manufacturing Practice (GMP) HACCP Level 2 Training Handling Sales Objections & Negotiating Course Handmade Soap Making Handyperson HAVS (Hand-Arm Vibration Syndrome) Training Course Health & Safety and Wellbeing in Care Health and Safety at Workplace Health and Safety for Homeworkers Health and safety in Care Health and Safety in Construction Environment Health and Safety Training for Managers and Supervisors Health Care & Risk Assessment Healthcare GDPR Basics Healthy Eating – Physical & Mental Health Heatwave: Health and Safety Tips Higher Technician in Cooking and Gastronomy Hiring for Success – Behavioral Interviewing Techniques Home Based Childcare Course – Level 3 Home Education – Assessment and Methods Home Improvement – Damp, Rots and Pests Homeopathy – Children and Women Homeopathy – Practice and Remedy Homeopathy Diploma Horticulture Hospitality and Revenue Management Hospitality Management Level 2 Hotel Revenue Management – Pricing and Forecasting Hotel Revenue Management – Strategy and Overbooking Practice Housecleaning HR Audit – Reporting, Training and Development Process HR Management: Employee Motivation HTML and CSS Coding for Beginners Human Growth and Development Human Microbial Diseases Human Resources Training – HR for the Non-HR Manager Human Rights Hydroponics Gardening Online Course Hydrotherapy Hydrotherapy – Shoulder and Lower Limb IELTS Test Preparation Import/Export https://tilcareerb2b.wpenginepowered.com/course/improving-intelligibility-in-apraxia-and-dysarthria/ Inclusive Teaching and Learning Approaches Individual & Group Learning Infection Control Infection Control & Medicine Handling Infection Prevention and Control Training Infection Spread by Person-to-Person and Sexual Contact Awareness Influence and Persuasion Information Management Information Management- Strategy and Data Protection Initial Training of Community Health Agents Inspirational Leadership Skills: Practical Motivational Leadership Insurance Agent Training Intelligence Analyst Certification Course Intermediate Economics Level 3 Intermediate Python Coding International Development Studies International Healthcare Policy International Law International Relations Interrogations And Confessions Psychology Intrapreneurship Introduction to Accident Investigation Introduction to Administrative Management Introduction to After Effects Introduction to Agricultural Science Introduction to Airport Management Introduction to Animal Science Introduction to Arboriculture Introduction to Archaeology Introduction to Arts Management Introduction to Audiology Introduction to Ayurveda Introduction to Banking – Revised Introduction to Basic Electricity Introduction to Catering Management Introduction to Cerebral Palsy Introduction to Clinical Observation Introduction to Commercial Management Introduction to Concierge Introduction to Conservation Introduction to Content Management Introduction to Counselling Introduction to Customer Relationship Management Basic Dermatology Introduction to Dermatology Introduction to Diet and Nutrition Introduction to Digital and Emerging Technologies Introduction to Diversity in Workplace Introduction to Document Control Introduction to Dog Agility Introduction to Dog Breeds and Basic Anatomy Introduction to Egyptology Introduction to Emotional Freedom Technique(EFT) Introduction to Environmental Health Introduction to Epidemiology Introduction to Event Management Introduction to Event Planning Introduction to Facility Management Introduction to Firefighter Training Introduction to Food Allergen Awareness Training Introduction to Food Hygiene and Safety Introduction to Genetics Introduction to Health Economics and Health Technology Assessment Introduction to Home Improvement Introduction to Homeopathy Introduction to Hotel Revenue Management Introduction to Hydrotherapy Introduction to Investment Banking Introduction to Kitchen Gardening Introduction to Landscape Architecture Introduction to Lean Process Introduction to Leisure Management Introduction to Maps in Folium and Python Introduction to Maps in R Shiny and Leaflet Introduction to Marriage Counselling Introduction to Medieval History Introduction to Midwifery Certificate Introduction to Minute Writing Introduction to Modern Human Resource Management – Revised Introduction to Mushroom Cultivation Introduction to Neuro Linguistic Programming Introduction to Neurology Introduction to Oil and Gas Management Introduction to Pain Management Introduction to Party Planning Introduction to Pedagogy Introduction to Podcasting Introduction to Purchasing and Procurement Introduction to Safeguarding Vulnerable Adults Introduction to Soap Making Introduction to Social Work Introduction to Social Work Introduction to Statistics Introduction to Toon Boom: Create Your First Character Introduction to Transport Management Introduction to Urology Introduction to Vaccination Introduction to VAT Introduction to Warehouse Safety Introduction to Wedding Planning Introduction to Workplace First Aid Introduction to Zoology Inventory Management – The Nuts and Bolts Investment Investment Banking Investment Banking – Merger and Acquisition Islamic Finance IT Security Basics IT skills for business Job Search Skills – Cover Letter, Personal Development and Networking Journal Therapy Journalism Journalism- Newspaper, Radio and Television Key Account Management Course Kids Party Planner Diploma Kitchen Gardening Kitchen Gardening – Soil, Bed and Planting Kitchen Gardening and Eco-Friendly Pest Management Kitchen Manager Know Your Customer (KYC) KS1 and KS2 Teaching Assistant- Complete Bundle Land Management Land Surveying Landscape Architecture Large Goods Vehicle (LGV) Lead Awareness Training Leadership and Management Course Leadership and Management Essential Skill Leadership and People Management Diploma Leadership in Teaching Leadership Skills for Supervisors – Communication, Coaching, and Conflict Leadership Skills for The Future Leading and Managing Remote Team Lean Process and Value Stream Mapping Learn 2D Animation with Adobe Animate Learn CSS Coding from Scratch Learn MySQL from Scratch for Data Science and Analytics Learning Support Assistant Learning Support Assistant Legal Advisor Training Legal Secretary and Office Skills Diploma Leisure Management Leisure Management – Planning and Marketing Lesson Planning for Teaching Level 1 Health and Safety in a Construction Environment Level 2 Certificate in Workplace Management: Civility Level 2 Certificate in Workplace Management: Harassment Level 2 Certificate in Workplace Management: Violence Level 2 Health and Safety in the Workplace Level 3 Diploma in Anatomy and Physiology of Human Body Level 3 Diploma in Business Etiquette Level 3 Diploma in Coaching & Mentoring Level 3 Diploma in Marketing Level 3 Diploma in Six Sigma & Lean Process Level 3 Diploma in Supply Chain Management Level 3 Diploma in Time Management Level 3: Public Speaking Diploma Course Library and Information Science Library and Information Science Diploma Life Coaching | Online Course Lifeguard Training Lifeguard Training – Cardiac Emergencies, First Aid & Injury Prevention Lifeguard Training Fundamentals Lifting Operations and Lifting Equipment Regulations (LOLER) Training Line Management Logistic Management Logistics and Supply Chain Management Lone Worker Safety Lone Worker Training Machine Learning for Predictive Maps in Python and Leaflet Make Money with Blogging Make Money With YouTube Management Training: How to Be a Better Boss Managing Personal Cash Flow Managing Quality and Service Delivery Managing the Virtual Workplace Manual Handling Marine Biology Course – Online Diploma Market Research & Analysis Marketing Marketing & CRM Marketing and Sales Marketing Strategies for Small Business Marriage and Family Therapy Marriage Counselling – Apology and Forgiveness Master JavaScript with Data Visualization Mastering Organizational Chaos Material Management Maternity Care Assistant Course Maximising Personal Productivity Course Maya for Absolute Beginners Mechanical Engineering Media and Public Relations Diploma Media Studies Medical & Clinical Administration Diploma Medical Law Medical Law Medical Terminology Training Medical Transcription Medical Writing Medication Awareness Training for Care Medieval History Medieval History – Art and Architecture Medieval History – Life and Means of Living Mental Health Disorders & Medication Mental Health First Aid Certification Mentee and Mentor Merchandising Meteorology Microbiology – Prokaryote and Eukaryote Diversity Microsoft Excel 2016 Part One Microsoft Excel 2016 Part Three Microsoft Excel 2016 Part Two Microsoft Excel 2016 PowerPivot Microsoft SQL Server Bootcamp 2022 Military History Minute Writing – Role and Responsibility Montessori Teaching – Fundamental Concepts & Principles Mortgage Adviser Course Motivating, Performance Managing and Maintaining Team Culture in a Remote Team Motivational Interviewing Mushroom Growing Course Mushroom Spawning and Compost Nanny Care Worker Negotiation Skills Certificate Neonatal Nursing Neurology Neurology – Assessment and Spinal Cord Disorder NLP Tools for Real Life Noise and Hearing Protection Training Novel Writing and Publishing Nursery Assistant Certificate Nursing Assistant Nutrition and Hydration Nutritional Therapy Observation Skills for Carers OCD Awareness OCD Awareness Office Administration Office Facility Management Oil and Gas Management Oil and Gas Management- Health and Safety Online Fire Safety Course Online Meeting Management Online Meeting Management Essentials Online Veterinary Medicine Course Organisation & People Management Organisational Change & Effective Planning Organisational Skills Course for Administrator Ornithology Oven Cleaning Training Course Oxygen First Aid Training – Online Course Paediatric Vaccination Paediatrician Pain Management Pain Management – Back and Neck Pain Paramedicine Paramedicine Study Parapsychology Parapsychology Parenting Skills Training Course Particle Physics Partnership in Adult Care Party Planner Pathological Demand Avoidance Patient Customer Service Training Payroll Management Course Pension UK Performance Coaching Performance Cycling Performance Management Level 3 Person-centered Practice in Adult Care Pet First Aid Pet Sitting and Dog Walking Pharmacology Phlebotomist Training Phone-Based Customer Service Phonics Teaching and English Phonology Physiotherapy Assistant Course Planning, Delivery and Assessment in Teaching Plant Genetics – Ecology, Gymnosperms, Angiosperms and Palaeobotany Play Therapy PLUMBING Podcasting – Tools, Voice Coaching and Marketing Podcasting Essentials Poetry Writing Politics Pool Maintenance Positive Attachments for Children Positive Behaviour in Children and Youth Positive Handling in Schools Power Cutting Tools and How to Use Them PPE PR : Public Relation Practical Advice For Converting To A Takeaway Kitchen Primary Teacher Principle of Business Principles of Administrative Service and Business Documentation Principles of Digital Marketing Principles of Infection Prevention and Control Principles of Information & Digital Technology Printing Worker Private Detective Training Process Improvement with Gap Analysis Product Management Professional Development and Personal Well-being Professional Diploma in Project Management Professional Diploma in Stress Management Professional Plumbing Professional Supervisor Training Course Professional Telephone Receptionist Course Professional Waiter Diploma Project Management Promoting Child and Young Person Development Provision and Use of Work Equipment Regulations (PUWER) Psychology of Anxiety and Stress Public Health Public Healthcare Purchase Ledger Purchasing and Procurement Basics Python Programming for Kids and Beginners Quality Assurance Quality Management Quality Management Fundamentals Quantity Surveyor Diploma Radiography Recovering from a Job Loss in Technology Recruitment & Onboarding Process Recruitment and Social Media Course Reflective Practice Remote Teaching Online Remote Team Management Bundle Report Writing Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR) Training Research in Adult Care Research in Health and Social Care Residential Childcare Residential Childcare for Children with Disabilities Residential Property Sales Residential Surveyor Resilience Training Resourcing and Managing Talent Course Respirable Crystalline Silica Awareness Responsibilities of Care Manager Restaurant Management Restful API Web Services with PHP and MySQL: Bootcamp Retail Industry and Buyer Behaviours Revamp Your Closet Risk Assessment & Management Diploma Risk Management Risk Management in Adult Care Role of Nutrition in Human Health Roles and Responsibilities in Education and Training Rugby First Aid Rule of Law Safe Handling of Medicines Safeguarding and Protection of Children and Young People Safeguarding Children From Abuse Safeguarding Children: Internet Safety Safeguarding for Taxi Drivers Safeguarding Small Business During Pendemic Safeguarding Vulnerable Adults – Communication, Sharing Information & Reporting Safeguarding Vulnerable Adults Training (Level 1) Safer Recruitment Training Safety & Precautions in Medication Management Sales Skills Sales Skills Security Guard Self Esteem and Assertiveness Skills Course Self Isolation and Self Distancing during COVID 19 Self-Leadership SEO and Social Media Marketing Setting Up Your Dog Grooming Business Sewing Diploma Sexual Harassment in the Workplace Training for Managers and Supervisors (SHWT) Sharps Training Site Management Safety Training Scheme (SMSTS) Six Sigma Entering the Dojo Skills for Positive Working Relationships Skills for the Administrative Assistant Skin Care Treatment Course Smart Meter Installer Training Smartphone Photography Online Course Soap Making – Equipment and Special Soap Recipes Soap Making – Tips, Tricks and Precautions Social Care Social Inclusion Officer Training Course Social Media in Business Social Media in Healthcare Social Media Marketing Course – The Step by Step Guide Social Science – Online Diploma Course Sous Chef Spatial Data Visualisation and Machine Learning in Python Speaking And Writing English Effectively Speed Reading Spill Management Training Spill Management: Clean-Up, Prevention and Best Practices Spiritual Life Coaching Diploma Course Sports Agent Sports Injuries Sports Medicine Fundamentals Sports Psychology Sports Therapy Stakeholder Management Start Up Start Up Performance Management Starting a Business or Social Enterprise – The Stone Soup Way Statistical Analysis Statistics Essentials Stock Trading Store Assistant Strategic Business Management – Online Diploma Course Strategic Planning and Analysis for Marketing Strategic Planning and Analysis for Marketing Strategic Planning for Organisation Strategies & Skills for Recruitment – Online Course Stress Awareness Training Structure and Overview of the Health and Social Care Sector Study Skills for Healthcare Substance Misuse Awareness Online Certification Course Super Learning Supervision in Adult Care Supervisor Training Supply Chain Management Supply Chain Management – Analysing and Reducing Risk Supply Chain Management – Efficiency and Accuracy Supporting a Grieving Employee: A Manager’s Guide Supporting Your Mental Health While Working from Home Supporting Your Team’s Health And Wellbeing Remotely Surveying Basics Sustainable Living Talent Management Course Tax Accounting Teaching English as Foreign Language (TEFL) Certificate Teaching Students with Learning Disabilities Team Building Diploma Team Leader in Health Care Team Management Level 5 Team Management Level 5 Telemarketing – Using the Telephone as a Sales Tool The 5S System – Lean Methodology on Workplace Optimization and Housekeeping The Complete MySQL Server from Scratch: Bootcamp The Complete SQL from Scratch: Bootcamp The Manager: Management and Leadership Development Programme The Professional Supervisor The Secrets of Body Language Town Planning Traffic Marshal Training & Learning for Carer Transport Manager Travel Agent and Consultant Training Travel Blogger TV Presenter Online Course Unconscious Bias Training Course Understanding Mediterranean and Okinawa Diets Urology Urology – Diseases and Treatment Using Activities to Make Training Fun Verbal and Non-Verbal Business Communications Verification of Death Training for Nurses Virtual Assistant Virtual Interviewing for HR Virtual Team Building and Management Course Voice Disorders Voiceover artist online course Vulnerability, Abuse & Safeguarding Warehouse Safety Warehouse Safety – Hazard and Safety Management Web GIS Application Development with C# ASP.NET CORE MVC and Leaflet Web GIS Application Development with Java Spring Boot MVC and Leaflet Web Scraping and Mapping Dam Levels in Python and Leaflet Wedding Planner Wedding Planning – Themes, Food and Photography Welding Basics and Safety Whistleblowing Training | Online Certification Course Wildlife Rescue and Rehabilitation Working from Home Essentials Working in Confined Spaces Basic Training Health and Social Care Workplace Communication Management Workplace Confidentiality Workplace First Aid Level 3 Workplace First Aid Level 4 Workplace First Aid Training – Breathing Problems, CPR & Fractures Workplace Performance Management Workplace Productivity Training Workplace Stress Management Workplace Team Networking Diploma Workplaces Rights and Responsibilities Write and Publish a Research Paper: Complete Guide Youth Work Certificate Level 2 Zoology Zoology – Diseases and Health Care Mini MBA Level 3 Diploma in Health & Social Care Care Certificate Course – 15 Standards Cyber Security Workplace First Aid Online Training Course Electrician Complete Training Certificate In Residential Surveying Certificate In Electrician Electrical Safety Certificate In Quantity Surveying Diploma In Veterinary Physiology & Psychotherapy Politics Diploma In Construction Management Introduction to Petroleum Engineering and Exploration Diploma In HR and Payroll Management Recruitment Consultant Diploma In Criminology and Police Investigations Professional Photography Project Management Product management HTML & CSS CODING for beginners Coding with Python 3 Intermediate Cybersecurity Information Technology Management Business Analysis Data Analysis Health care management and care courses Digital Marketing Level 3 Diploma in health & social care Cyber security incident Handling Rigging and lifting Plumber - Professional Plumbing Quantity Surveyor Diploma Nursing Assistant Diploma Master Herbalist Diploma Mental Health Awareness Diploma Construction Management Construction Site Management Electric Circuits for Electrical Engineering Teaching Assistant Level 3 Vehicle Mechanic Bundle (Car Maintenance, Motorbike Maintenance, Bicycle Maintenance) Special Educational Needs Teaching Assistant Diploma Sports Coaching Diploma Diploma in Poultry Farming Veterinary Physiology & Psychotherapy Spiritual Life Coaching Public Speaking Training Wedding and Event Management Public Speaking and Presentations Veterinary Medicine Fitness Business - Sell Products, Training & Coaching Online HR (Human Resources) Data Analyst: Data Analysis in Excel Google Data Studio: Data Analytics Hospitality Management Digital Marketing for Beginners to Advanced Sales Training: Master Your Sales Pitch Agile Scrum Master Business analysis & Scrum with JIRA Real Estate Investor Training ChatGPT for Marketing and Productivity with AI Tools Real Estate Broker Hotel Management with Hotel Receptionist and Hospitality Management Graphic Design
Business Analysis Fundamentals - Solving the Business Problem: On-Demand This course teaches participants the overall process of business analysis and where it fits in the bigger picture of the project life cycle and the business context. The course is interactive and combines discussion, active workshops, and demonstrations of techniques. The goal is bottom-line results that cut through the real-world problems facing people seeking to improve the way they operate to develop new and improved systems and products or otherwise deliver results through project performance. What You Will Learn Upon completion, participants will be able to: Define the solution scope Work with the development team in the systems testing stage Ensure the solution is usable in the business environment Foundation Concepts Defining the Business Analyst Function Role of the Business Analyst as Change Agent An Introduction to the BABOK® Guide Business Analyst Roles and Relationships through the Project Life Cycle Business Analysis Planning and Monitoring - Defining the Process Overview of Business Analysis Planning & Monitoring (BAP&M) BAP&M - Process and Tools BAP&M - Roles and Responsibilities BAP&M - Governance, Information Management & Performance Improvement Elicitation and Collaboration - Gathering and Confirming Information Overview of Elicitation and Collaboration Elicitation and Collaboration Techniques Requirements Life Cycle Management - Maintaining Requirements and Design Information Overview of Requirements Life Cycle Management Requirements Life Cycle Management Tasks - Details Strategy Analysis - Providing Context to Requirements Analysis and Design Definition Overview of Strategy Analysis Analyze Current State Define Future State Assess Risks Define Change Strategy Requirements Analysis and Design Definition - Defining Solution Options Overview of Requirements Analysis and Design Definition (RA&DD) The Anatomy of Requirements RA&DD Task Descriptions RA&DD Techniques Solution Evaluation - Assessing Solution Performance Overview of Solution Evaluation Solution Evaluation Tasks Solution Evaluation in Development Stages Underlying Competencies Overview of Underlying Competencies (UCs) Underlying Competencies - Details
Duration 3 Days 18 CPD hours This course is intended for This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves. Overview Understand the role of the business analyst and core competencies for performing successfully Discuss the criticality of business analysis and requirements for successful project outcomes Understand the main professional associations and standards supporting business analysts in the industry Discuss the common problems with requirements and explore approaches to address these issues Obtain a clear understanding of the various requirements types and the significance for eliciting each type Demonstrate your ability to identify stakeholders Explore various methods for understanding and analyzing stakeholders Discuss and apply good planning practices to requirements elicitation efforts Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques Understand how to progress from elicitation to analysis to documentation Write well-formed and validated requirements Gain understanding of the best practices for writing quality requirements Learn the technical writing techniques that apply directly to writing requirements documents Discuss writing pitfalls, risks that impact requirements, and how to address them Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation Learn approaches for validating requirements Understand the difference between validating requirements and validating the solution With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today. Review of Foundational Concepts Definition of a business analysis Definition of business analyst BA role vs. PM role Business analysis competencies Benefits of business analysis Purpose for having a BA standard IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis Business analysis core concepts Discussion: Project challenges Understanding Requirements Common problems with requirements Understand the problem first Define the business need Situation statements and moving to requirements Understanding requirement types Business requirements Stakeholder/User Requirements Solution Requirements Functional Requirements Non-Functional Requirements Assumptions and Constraints Discussions: Requirement problems, business needs, and identifying non-functional requirements Discovering Stakeholders Definition of a stakeholder Stakeholder types Identifying stakeholders Performing stakeholder analysis Stakeholders and requirements Tips for identifying stakeholders Grouping stakeholders Creating a RACI model Tips for analyzing stakeholders Documenting results of stakeholder analysis Workshop: Discovering stakeholders Preparing for Requirements Elicitation Planning for elicitation Benefits of elicitation planning What do you plan? The elicitation plan Setting objectives for elicitation Determining the scope for elicitation Establishing pre-work Determining the outputs for the session The iterative nature of elicitation Elicitation roles Elicitation planning techniques Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation Workshop: Planning for elicitation Conduct Requirements Elicitation Elicitation skillset Types of elicitation techniques Using active listening in elicitation Techniques for performing elicitation Benchmarking/Market Analysis Brainstorming Business Rules Analysis Collaborative Games Concept Modeling Data Mining Data Modeling Document Analysis Focus Groups Interface Analysis Interviews Observation Process Modeling Prototyping Survey or Questionnaire Workshops Write Effective Requirements Elicitation and Analysis Requirements related issues Implications of bad requirements Elicitation and documentation Writing skillset Documenting requirements Modeling requirements Defining the project life cycle Impact of project life cycle on documentation Requirements specifications Characteristics of good requirements Guidelines for writing textual requirements Structuring a requirement Writing pitfalls Traceability Requirements attributes Risks associated to requirements Discussions: Project Life Cycle and Correcting Poorly Written Requirements Workshops: Documenting Requirements and Identify Characteristics of Good Requirements Confirm and Communicate Elicitation Requirements Business analysis communication Requirements communication Communication skills The 7 Cs Timing of communication Planning communication Importance of Collaboration Planning collaboration Documenting communication/collaboration needs Confirming elicitation results Verify requirements Characteristics of good requirements (revisited) Requirements checklist Requirements validation Signing off on requirements Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation Signoff Workshops: Communicating Requirements and Obtaining Signoff Evaluate the Solution Business analyst role in solution evaluation Why solutions under perform What we are looking for in solution evaluation When does solution evaluation occur Performing solution evaluation Planning solution evaluation Metrics that might exist Evaluating long term performance Qualitative vs. quantitative measures Tools & techniques used in solution evaluation Comparing expected to actuals When solution evaluation discovers a variance Tools/techniques for analyzing variances Proposing a recommendation Communicating results of solution evaluation Discussion: Addressing Variance Wrap up and Next Steps Useful books and links on writing effective requirements BABOK© Guide Business Analysis for Practitioners: A Practice Guide Additional course details: Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward. This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts. Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success. While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you. Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.