Booking options
Price on Enquiry
Price on Enquiry
Delivered Online
3 days
All levels
Duration
3 Days
18 CPD hours
This course is intended for
This course is intended for beginner to intermediate business and requirements analysts who are looking to improve their elicitation and requirements writing and documentation skills. This course is also a great fit for technical writers, product and software testers, project managers, product owners who work closely with business analysts or who perform some for of business analysis themselves.
Overview
Understand the role of the business analyst and core competencies for performing successfully
Discuss the criticality of business analysis and requirements for successful project outcomes
Understand the main professional associations and standards supporting business analysts in the industry
Discuss the common problems with requirements and explore approaches to address these issues
Obtain a clear understanding of the various requirements types and the significance for eliciting each type
Demonstrate your ability to identify stakeholders
Explore various methods for understanding and analyzing stakeholders
Discuss and apply good planning practices to requirements elicitation efforts
Obtain knowledge and understanding of over 15 current and commonly applied elicitation techniques
Understand how to progress from elicitation to analysis to documentation
Write well-formed and validated requirements
Gain understanding of the best practices for writing quality requirements
Learn the technical writing techniques that apply directly to writing requirements documents
Discuss writing pitfalls, risks that impact requirements, and how to address them
Learn best practices for communicating and collaborating with stakeholders, sharing the results of elicitation and the resulting documentation
Learn approaches for validating requirements
Understand the difference between validating requirements and validating the solution
With elicitation serving as a major component of the requirements process, it is imperative that business analysts maintain high competency levels in elicitation practices and technique use to help organizations overcome the requirements related challenges faced on projects. Regardless whether you are a practitioner just starting off your career in business analysis or whether you have been performing the role for some years, this course will provide insight into the latest thoughts on elicitation and writing effective requirements and present a number of current techniques that are being applied on projects across industries today.
Review of Foundational Concepts
Definition of a business analysis
Definition of business analyst
BA role vs. PM role
Business analysis competencies
Benefits of business analysis
Purpose for having a BA standard
IIBA?s BABOK© Guide and PMI?s Practice Guide in Business Analysis
Business analysis core concepts
Discussion: Project challenges
Understanding Requirements
Common problems with requirements
Understand the problem first
Define the business need
Situation statements and moving to requirements
Understanding requirement types
Business requirements
Stakeholder/User Requirements
Solution Requirements
Functional Requirements
Non-Functional Requirements
Assumptions and Constraints
Discussions: Requirement problems, business needs, and identifying non-functional requirements
Discovering Stakeholders
Definition of a stakeholder
Stakeholder types
Identifying stakeholders
Performing stakeholder analysis
Stakeholders and requirements
Tips for identifying stakeholders
Grouping stakeholders
Creating a RACI model
Tips for analyzing stakeholders
Documenting results of stakeholder analysis
Workshop: Discovering stakeholders
Preparing for Requirements Elicitation
Planning for elicitation
Benefits of elicitation planning
What do you plan?
The elicitation plan
Setting objectives for elicitation
Determining the scope for elicitation
Establishing pre-work
Determining the outputs for the session
The iterative nature of elicitation
Elicitation roles
Elicitation planning techniques
Discussions: Who to involve in elicitation, planning impacts, and unplanned elicitation
Workshop: Planning for elicitation
Conduct Requirements Elicitation
Elicitation skillset
Types of elicitation techniques
Using active listening in elicitation
Techniques for performing elicitation
Benchmarking/Market Analysis
Brainstorming
Business Rules Analysis
Collaborative Games
Concept Modeling
Data Mining
Data Modeling
Document Analysis
Focus Groups
Interface Analysis
Interviews
Observation
Process Modeling
Prototyping
Survey or Questionnaire
Workshops
Write Effective Requirements
Elicitation and Analysis
Requirements related issues
Implications of bad requirements
Elicitation and documentation
Writing skillset
Documenting requirements
Modeling requirements
Defining the project life cycle
Impact of project life cycle on documentation
Requirements specifications
Characteristics of good requirements
Guidelines for writing textual requirements
Structuring a requirement
Writing pitfalls
Traceability
Requirements attributes
Risks associated to requirements
Discussions: Project Life Cycle and Correcting Poorly Written Requirements
Workshops: Documenting Requirements and Identify Characteristics of Good Requirements
Confirm and Communicate Elicitation Requirements
Business analysis communication
Requirements communication
Communication skills
The 7 Cs
Timing of communication
Planning communication
Importance of Collaboration
Planning collaboration
Documenting communication/collaboration needs
Confirming elicitation results
Verify requirements
Characteristics of good requirements (revisited)
Requirements checklist
Requirements validation
Signing off on requirements
Discussions: Responsibility for Communication, Eliciting Communication Needs, Validation
Signoff
Workshops: Communicating Requirements and Obtaining Signoff
Evaluate the Solution
Business analyst role in solution evaluation
Why solutions under perform
What we are looking for in solution evaluation
When does solution evaluation occur
Performing solution evaluation
Planning solution evaluation
Metrics that might exist
Evaluating long term performance
Qualitative vs. quantitative measures
Tools & techniques used in solution evaluation
Comparing expected to actuals
When solution evaluation discovers a variance
Tools/techniques for analyzing variances
Proposing a recommendation
Communicating results of solution evaluation
Discussion: Addressing Variance
Wrap up and Next Steps
Useful books and links on writing effective requirements
BABOK© Guide
Business Analysis for Practitioners: A Practice Guide
Additional course details:
Nexus Humans BA04 - Eliciting and Writing Effective Requirements training program is a workshop that presents an invigorating mix of sessions, lessons, and masterclasses meticulously crafted to propel your learning expedition forward.
This immersive bootcamp-style experience boasts interactive lectures, hands-on labs, and collaborative hackathons, all strategically designed to fortify fundamental concepts.
Guided by seasoned coaches, each session offers priceless insights and practical skills crucial for honing your expertise. Whether you're stepping into the realm of professional skills or a seasoned professional, this comprehensive course ensures you're equipped with the knowledge and prowess necessary for success.
While we feel this is the best course for the BA04 - Eliciting and Writing Effective Requirements course and one of our Top 10 we encourage you to read the course outline to make sure it is the right content for you.
Additionally, private sessions, closed classes or dedicated events are available both live online and at our training centres in Dublin and London, as well as at your offices anywhere in the UK, Ireland or across EMEA.
Nexus Human, established over 20 years ago, stands as a pillar of excellence in the realm of IT and Business Skills Training and education in Ireland and the UK....